Jeremy ChoneDirector of Product Management & ArchitectureCollaboration Suite

Oracle Corporation

Oracle Collaboration SuiteTechnical Overview

Agenda

Information Management Challenge 4th Generation Oracle Collaboration Suite 10g Leveraging 10g Architecture Product Overview Roadmap

Today’s Information Management Challenges

Islands of solutions – Departmental – file servers– Corporate – distributed email infrastructure, multiple databases

per application– Site management – Voice mail– Ad hoc – wireless & voice access, enterprise search

Communications and information proliferation– Multiple devices, access points, technologies– Poor or non-existent integration – Constant changes in architecture

Result– Cost: Server proliferation– Cost: Staff inefficiencies – Cost: Management nightmare

First 4th Generation Suite

Source: Radicati GroupSource: Radicati Group

1st GenerationEmail: Mainframe : Mainframe basedbased

- PROFSPROFS

- DEC All-inDEC All-in

- OneOne

2nd GenerationEmail: File-Sharing : File-Sharing ArchitectureArchitecture

- cc:Mailcc:Mail

- MS MailMS Mail

- Novell MHSNovell MHS

3rd GenerationMessaging: Client-: Client-Server ArchitecturesServer Architectures

- MS ExchangeMS Exchange

- IBM/Lotus NotesIBM/Lotus Notes

4th GenerationCollaboration: Database-: Database-Centric architectureCentric architecture

- - Oracle CollaborationOracle CollaborationSuiteSuite

TIME

Fu

nct

ion

alit

y

Increasing Business

Increasing Business

ValueValue

Typical Messaging Architecture:Today

Location 1 Location 2 Location N…

Regional Hub 1 Regional Hub N…

Global Hub

Typical File Architecture: Today

Location 1

Location 2 Location N…

Typical File + Email Architecture

Location 1

Location 2 Location N…Location 1 Location 2 Location N…

Regional Hub 1 Regional Hub N…

Global Hub

Application ServerClients

RunRunProtocols, WebServices, Protocols, WebServices,

WebApplicationsWebApplications

ManageManageDataData

3 Tier Deployment Architecture

Database

Oracle Collaboration Suite 10g Architecture

Oracle Collaboration Suite & Oracle 10g

Leverages– Oracle

Enterprise Manager 10g

– Oracle Application Server 10g

– Oracle Database 10g

Reduce Cost While Providing Scalability & Reliability– Take advantage of clustering & automated storage

management

Improve Service Levels – Dynamically share resources across multiple application

with workload management

– Manage the entire suite of applications with a single interface through Enterprise Manager 10g

Improve End User Experience– Monitor performance from an end user perspective &

enforce application service levels

Oracle Collaboration Suite & Oracle 10g Benefits

Virtualization: Optimization

Source: Radicati GroupSource: Radicati Group

Hours of day

CP

U

9am 10am 11am 12 1pm 2pm 3pm 4pm 5pm

2

4

8

16

Without Grid: 16 + 16 = 32 CPUs

With Grid: 16 + 8 = 24 CPUs

Mai

l Usa

geFi

le U

sage

Unbreakable: Can’t Break It

Runs On Clusters Of Low-Cost Computers More Reliable And Faster As You Add Computers

Oracle AS Oracle 10g

ClusteredMiddle Tiers

ClusteredDatabase

Easier AdministrationSimple to Backup and Restore

Oracle Collaboration SuiteOracle Collaboration SuiteCurrent Systems TodayCurrent Systems Today

One BackupOne BackupBack Up All Systems SeparatelyBack Up All Systems Separately

BackupBackup

BackupBackup

BackupBackup

BackupBackup

BackupBackup

BackupBackup

How Oracle Email Works

Use any mail client (including Outlook) or web browser Retrieve email through IMAP4 or POP3 Send email through SMTP message transfer agent Resolve email address with LDAP-compliant directory

Client orWeb browser

ResolveAddress

POP3

IMAP4

SMTP

SendEmail

RetrieveEmail

Oracle Email

Store Messages

Mail StoreMail StoreMail, VoiceMail, FaxMail, VoiceMail, Fax

OIDOID

No disruption to end users Embrace familiar desktop and Outlook Real-time scheduling

Outlook Connector

OUTLOOK MAPI

IMAP/SMTPCALENDAR API

How Oracle Calendar Works Embrace Client Tools

Oracle Oracle EmailEmail

OiDOiD

Oracle Oracle CalendarCalendar

How Oracle Files Works

ClientClient

Middle TierMiddle Tier

Back-end DBBack-end DB

HTTPHTTP SMBSMB

FTPFTP AFPAFP

WebDAVWebDAV NFSNFS

Oracle Application ServerOracle Application Server

HT

TP

Ser

ver

HT

TP

Ser

ver

OC

4JO

C4J

WebDAV ServletWebDAV Servlet

Admin ServletAdmin Servlet

App ServletApp Servlet

Portlet ServletPortlet Servlet

HTTPHTTP SMBSMB

FTPFTP AFPAFP

WebDAVWebDAV NFSNFS

Oracle Internet DirectoryOracle Internet DirectoryEnd-User Oracle 9iDB

Oracle Files Architecture

How Voicemail & Fax Works

Wireless

Analog

Web or Client

Voice Messages accessible from the phone and other devices

Substantial cost savings in consolidating voice & email infrastructure in the Data Center

EmailVoicemail

Fax

Voicemail Architecture

TelephonyNetwork

IPNetwork

PBX CT Server CollaborationSuite

• Voice Messages accessible from the phone and other devices • Substantial cost savings in consolidating voice & email infrastructure in the Data Center

CollaborationSuite

UserUser ChannelChannelWireless

ConnectionWireless

ConnectionMobile

PlatformMobile

Platform ContentContent

BrowsingBrowsing

Browsers onLaptops, PDAs, Phones

Browsers onLaptops, PDAs, Phones

VoiceVoice

Cell PhoneRegular Phone

Cell PhoneRegular Phone

MessagingMessaging

E-mail, SMS, Fax,Voice, Pager

E-mail, SMS, Fax,Voice, Pager

DisconnectedDisconnected

Win32, Win CE, Symbian,Palm OS, Pocket PC,

J2ME

Win32, Win CE, Symbian,Palm OS, Pocket PC,

J2ME

Oracle9iAS Wireless

How Wireless & Voice Works

Web ConferencingComplete Real-Time Collaboration System

CobrowseCobrowseCobrowseCobrowse Synchronous HTML-based browsing of Internet or Intranet sitesSynchronous HTML-based browsing of Internet or Intranet sitesSynchronous HTML-based browsing of Internet or Intranet sitesSynchronous HTML-based browsing of Internet or Intranet sites

DocumentDocumentPresentationPresentationDocumentDocument

PresentationPresentation Present MS Office, HTML, text, and image filesPresent MS Office, HTML, text, and image filesPresent MS Office, HTML, text, and image filesPresent MS Office, HTML, text, and image files

WhiteboardWhiteboardWhiteboardWhiteboard Select from a palette of tools to draw or annotate on screenSelect from a palette of tools to draw or annotate on screenSelect from a palette of tools to draw or annotate on screenSelect from a palette of tools to draw or annotate on screen

DesktopDesktopSharingSharingDesktopDesktopSharingSharing Share any region, application, or entire Windows PC desktopShare any region, application, or entire Windows PC desktopShare any region, application, or entire Windows PC desktopShare any region, application, or entire Windows PC desktop

ChatChatChatChat Public, private, or group chat with Online Presence in a meetingPublic, private, or group chat with Online Presence in a meetingPublic, private, or group chat with Online Presence in a meetingPublic, private, or group chat with Online Presence in a meeting

Voice Voice StreamingStreaming

Voice Voice StreamingStreaming Listen-only voice streaming from any telephone to attendeesListen-only voice streaming from any telephone to attendeesListen-only voice streaming from any telephone to attendeesListen-only voice streaming from any telephone to attendees

Store Store Store Store Store all documents and transcripts securely in databaseStore all documents and transcripts securely in databaseStore all documents and transcripts securely in databaseStore all documents and transcripts securely in database

PlaybackPlaybackPlaybackPlayback Playback recorded meetings from the ArchivesPlayback recorded meetings from the ArchivesPlayback recorded meetings from the ArchivesPlayback recorded meetings from the Archives

DeployDeployDeployDeploy As Hosted Service or Enterprise LicenseAs Hosted Service or Enterprise LicenseAs Hosted Service or Enterprise LicenseAs Hosted Service or Enterprise License

Web Conferencing

All types of Online meetings– Small and Large Group

Integrated with Outlook & Oracle Calendar

E-business context– Real-time collaboration within the context of ALL

Web and Desktop applications

Open Standards-Based Collaboration

Deployment Models “Big Iron”

– Large machines, high CPU & RAM– ES 15k, Superdome, big PrimePower

“Commodity boxes”– Many smaller machines (2-4 CPU)– Linux / x86

“Mixed”– Low price machines as application servers– Large clustered machines for data base

Outsourcing

Applications

Support

Implementation

Apps Admin

DB/AS Admin

Sys Admin

HW Admin

Traditional

®®

Customer

Customer

Customer

Customer

Customer

CustomerManages:

AvailabilitySecurity

PerformanceChange

Problems

Outsourcing

®®

®®

®®

®®

OracleManages:

AvailabilitySecurity

PerformanceChange

Problems

•Better Service Better Service •Faster ServiceFaster Service•Predictable CostPredictable Cost•Focus on CompetenceFocus on Competence

Oracle Collaboration SuiteWhat About My Network?

Oracle Collaboration SuiteOracle Collaboration SuiteCurrent Systems TodayCurrent Systems Today

Plan on 2 kb/user*Plan on 2 kb/user*Plan on 1.5 kb/user*Plan on 1.5 kb/user*

Source: Giga ResourceSource: Giga Resource

1.5 kb/user2 kb/user

Future ReleaseRoadmap

July2002

June2003

2004 2005

• First enterprise class solution on a database

• Integrated suite

• Lower TCO

• Improve reliability

• Enhance user productivity

2002 • Web conferencing

• New features across the Suite

• Improved Suite installation & configuration

• Open standards-based collaboration platform

2003

• Complete collaboration & Task Productivity Tools

• Task & project capabilities

• Business process management

• Full web services / J2EE platform for RAD

• Scriptable Platform (Forms & Workflow)

2005+

2004

• Extending real- time collaboration & Record Management

• Instant messaging & presence

• Collaborative Workspace

• Extensible platform with APIs & customizable UI

• Threaded discussions

• Rich document & records management

eBusiness Integration

Web Services

Portal & WirelessPortal & WirelessPortal & WirelessPortal & Wireless Client ApplicationsClient ApplicationsClient ApplicationsClient Applications

Oracle Collaboration Suite The Right Architecture

Portal & WirelessPortal & WirelessPortal & WirelessPortal & Wireless Client ApplicationsClient ApplicationsClient ApplicationsClient Applications

Oracle Application Server & Oracle DatabaseOracle Application Server & Oracle DatabaseOracle Application Server & Oracle DatabaseOracle Application Server & Oracle Database

Oracle Collaboration SuiteOracle Collaboration Suite

Foundation ServicesFoundation Services

Collaborative ApplicationsCollaborative Applications

APIs & ToolsAPIs & Tools

AQ&Q U E S T I O N SQ U E S T I O N S

A N S W E R SA N S W E R S

Next Steps….

Recommended Sessions– Collaboration Suite Track– Listen to Customers & Analysts

EPL 40381Hays Medical 40341 Infopia (outsourcing) 40142,

40009Sara Radicati 36409UNC Chapel Hill 40372Xerox 36367

– OtherOracle Unversity 40120OCS in Government 40336

Guru Sessions– Sunir Kapoor – Tues 12:00– Bill Maimone – Wed 12:00– Steve McAdams – Thurs 11:00

OTN Chalk Talks– Pemco Aeroplex – Wed 12:30– Phone Directories – Thurs 11:30

Exhibit Hall– DEMOgrounds – Partner Pavilion – Booth 726

Hands-on Sessions– Marriott Hotel – room C2