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Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Page 1: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

Jennifer Ryder | Nov. 2012

U.S. Department of Education

2012 Fall Conference

Loan Counseling Tools

Session 9

Page 2: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Agenda

Counseling Overview

Topics Overview

Functionality for Schools

Helpful COD Information

Page 3: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview Coming in….Spring 2013

ALL loan counseling tools on StudentLoans.gov:

• Entrance Counseling

• Exit Counseling

• Financial Awareness Counseling

Page 4: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview New Features for Students

Improved guidance for selecting:

•Correct type of counseling•Appropriate schools to notify

Page 5: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview New Features for Students Signed-In

• New landing page with guidance to help the student select the right type of counseling

• Select schools to notify from a list of associated schools

• Add new schools to notify

• Select preferred repayment plans in Exit Counseling

• Send notifications of previously completed sessions Entrance Counseling Financial Awareness Counseling

Page 6: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview Selecting Counseling Type

Page 7: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview Selecting Counseling Type

Page 8: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview Selecting Schools to Notify

Page 9: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview Selecting Preferred Repayment Plans

Page 10: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview Sending Previously Completed Counseling

Page 11: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview New Features for Students

Students may preview counseling without signing-in.

Dynamic tools help the borrower:

Develop a budget Estimate monthly student loan payments Explore paying interest while in-school

and during periods of deferment and forbearance

Explore the impacts of deferment and forbearance

Page 12: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview New Features for Students

Financial awareness in ALL loan counseling tools:

• Financial literacy information• Help making informed

postsecondary funding decisions

• Estimate payments for income-driven repayments plans

Supporting the Financial Literacy and Education Commission goal to improve financial capability in the US.

Page 13: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Counseling Overview New Features for Schools

ALL Loan Counseling: • On-Demand or Daily Notifications• Counseling and Batch Search• COD Counseling Report

EXIT COUNSELING ONLY:• All existing NSLDS reports will still be available• Schools continue to obtain demographic and

reference information from NSLDS reports

Page 14: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview

Loan Limits Things You

Need to Know

Private Loans

Income-Driven Repayment

Entering Repayment

Navigating Repayment

NOTE: Exit Counseling will not include “Manage Your Spending.”

Page 15: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview Understand Your Loans

• Detailed listing of loans in NSLDS• Loan basics, such as principal, interest, and

capitalized interest• Things the student needs to know about the MPN,

half-time enrollment, and acceleration

• Free money first; grants before loans

• Types of loans and loan limits

Page 16: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview Understand Your Loans

Page 17: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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• Develop a budget while in school• Load College Navigator (IPEDS) cost data

• Benefits of controlling expenses and minimizing debt

• How loans are disbursed

• Calculate savings of paying interest while in school

• Tips for managing debt

Topics Overview Manage Your Spending

Note: Manage Your Spending is only available for Entrance and Financial Awareness Counseling.

Page 18: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview Manage Your Spending

Page 19: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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• Compare estimated monthly repayment amounts based on loan debt and repayment plan selection

• Evaluate student loan debt burden based on estimated income

• Estimate initial monthly payments for income-driven repayment plans

• Calculate savings by paying extra, making automated payments, and paying interest during periods of deferment and forbearance

• Facts about entering and navigating repayment: grace period, first payment due date, contacting your loan servicer

Topics Overview Plan to Repay

Page 20: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview Plan to Repay

Page 21: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview Plan to Repay

Page 22: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview Plan to Repay

Page 23: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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• How to reduce the likelihood of default• Delinquency, default, and the related consequences• Keeping in touch with your loan servicer• Deferment and forbearance• Calculate impact of deferment on loan balance• Loan cancellation and forgiveness• Resolving student loan disputes• Loan consolidation

Topics Overview Avoid Default

Page 24: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview Avoid Default

Page 25: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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• Financial planning, saving, and spending wisely• Taxes and impact on income• Educational tax benefits for parents and students• Credit scores and credit basics• Calculate time to pay off a credit balance • How to prevent identity theft

Topics Overview Make Finances a Priority

Page 26: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview Make Finances a Priority

Page 27: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Topics Overview Summary Page

Page 28: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Functionality for Schoolsin COD

• Counseling Responses

• Counseling Search

• Batch Search

• COD Counseling Report

Page 29: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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School Options:

Entrance Counseling

participation

response frequency (Daily or On-Demand)

Exit & Financial Awareness Counseling

response frequency (Daily or On-Demand)

Functionality for Schools COD Counseling Responses

Page 30: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Functionality for Schools COD Counseling Responses

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Page 31: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Functionality for Schools COD Counseling Search

• Award Year will default to the most recent award year

• Maximum allowable date range will be one week

Page 32: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Functionality for Schools COD Counseling Search

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Functionality for Schools COD Counseling Search

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Page 34: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Functionality for Schools COD Batch Search

The Direct Loan Counseling batch type will return batches for Entrance, Financial Awareness, and Exit Counseling.

Counseling Type Doc Type Award Type

Entrance EC DLS,DLP

Exit EC EXT

Financial Awareness EC SLC

Page 35: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Functionality for Schools COD Counseling Search

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Page 36: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Functionality for Schools COD Counseling Report

• Includes ALL loan counseling types: Entrance, Exit, and Financial Awareness

• Each report row will represent one completed session • Each student may have multiple records for Entrance,

Exit, and Financial Awareness Counseling• NSLDS will still provide detailed Exit Counseling

reports

Page 37: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Functionality for Schools COD Counseling Report

New Counseling Type Indicator Fields

Sorted: • ascending by Social Security number• descending by Completion Date• descending by Completion Time

CSV with headers

Value Description

S Subsidized & Unsubsidized Entrance Counseling

P Subsidized, Unsubsidized, & PLUS Entrance Counseling

L Financial Awareness Counseling

X Exit Counseling

Page 38: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Functionality for Schools NSLDS Exit Counseling Reports

NSLDS will continue to provide detailed Exit Counseling reports. Obtain demographic and reference information from NSLDS…as you do today.

Page 39: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Session # Title

4 Pell Grant Program Update

10 COD Update

11 Hands-On COD

16 Title IV Reconciliation

29 Enterprise Identity Management – Leveraging PM to Provide Reduced Sign-On for COD

Helpful COD Information Related FSA Conference Sessions

Page 40: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

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Contact InformationCOD School Relations Center

E-mail: [email protected]

URL: http://www.cod.ed.gov

Phone - Grants: 800-474-7268

Phone - Direct Loans: 800-848-0978

Effective December 2012 New Customer Service E-mail Address

[email protected]

Page 41: Jennifer Ryder | Nov. 2012 U.S. Department of Education 2012 Fall Conference Loan Counseling Tools Session 9

QUESTIONS?

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