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Jeffrey J. Keuch607 13th Avenue
Union Grove, WI 53182 Cell: 262-672-0815 E-mail: [email protected]
Education: University of Wisconsin Parkside Kenosha, WI Anticipated Graduation: May 2017Major: Marketing with a Concentration in Business ManagementGPA: 3.3 Cumulative, 3.8 major courses
Experience: Harpe Development, Office AdministratorKenosha, WI June 2013-Present Effectively initiates opening communication with clients to answer all
questions Responds quickly to concerns with prices, delay times, supplies and other
issues Guides and counsels clients through every aspect of the building process Coordinates communication between broker relations, general manager,
selection, sales, shipping and contracts Meets deadlines by collaborating and communicating with
subcontractors Manages independent segments of small business financing Communicates effectively with a wide range of people by consistently
maintaining positive interactions by developing customer relationships Organizes warranty department in order to ensure effective records Works closely with coworkers to solve intricate issues Facilitates informative meetings with prospective clients to help answer
any questions Organized Harpe Development LLC Facebook page, generating 1100
views a week, to help provide updates and list model home visits
Best Buy, Customer Service RepresentativeKenosha, WI June 2011-2016 Generated daily positive customer service scores Consistently developed techniques in order to better service customers Worked directly with multiple departments in order to achieve goals Established highest customer service rating in Chicago District
Additional Skills: Computer skills include: Microsoft Word, Excel, PowerPoint, Drupal,
Docusign, and proficient in multiple operating systems including Apple, Microsoft, and Mobile devices
Experience managing and creating social media platforms for business purposes
Strong communication, interpersonal, and presentation skills Team player by working closely with coworkers on multiple projects
concurrently