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JBara Software is providing a slide show that outlines how important social media is in our world today. Take a look at the slide show and get a feel for how powerful social media is becoming and will be for years to come.
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Social Media Evolution
• By the end of 2010 Gen Y will outnumber the Baby Boomers ….96% of them have joined a social network
Social Media Evolution
• Years to Reach 50 millions Users: - Radio (38 Years), - TV (13 Years)- Internet (4 Years), - iPod (3 Years)…- Facebook added 100 million users in less than 9 months
- iPhone applications hit 1 billion users in 9 months
Social Media Evolution
• If Facebook were a country, it would be the world’s 3rd largest after China and India (Note: Facebook recently announced 400 million users!)
“Senior marketers reported that social networks and applications were their biggest priority for 2010, followed closely by digital infrastructure.”
Social Media Evolution
Social Media
Public social networking sites are good recruitment vehicles to encourage prospects to visit your own branded community, but fall short in delivering a comprehensive customer success vehicle.
Questions to consider
Questions to consider
Questions to consider
Questions to consider
Questions to consider
Questions to consider
JBara Software Customer Success Program
Customer Success Program Analytics
9 and10: Promoters7 and 8: Passive 0 to 6: Detractors
Why Establish Your Own Community?
• You have control over your community operations • You can provide focused and meaningful content• You are in charge of your customer experience
JBara Software and marketing services can provide your business a comprehensive customer success platform that you control and you manage.
