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2/12/19 1 KATA IN COMMUNITY 1 CI Squared = Continuous Improvement * Community Impact = Accelerated Community Outcomes

Jason Schulist UPDATE - Toyota Kata Summitkatasummit.com/wp-content/uploads/2019/02/Jason-Schulist-UPDATE.pdf2. Do How to Think About an Issue or Goal – experimenting towards improvement

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Page 1: Jason Schulist UPDATE - Toyota Kata Summitkatasummit.com/wp-content/uploads/2019/02/Jason-Schulist-UPDATE.pdf2. Do How to Think About an Issue or Goal – experimenting towards improvement

2/12/19

1

KATA

INCOMMUNITY

1

CI Squared = Continuous Improvement * Community Impact = Accelerated Community Outcomes

Page 2: Jason Schulist UPDATE - Toyota Kata Summitkatasummit.com/wp-content/uploads/2019/02/Jason-Schulist-UPDATE.pdf2. Do How to Think About an Issue or Goal – experimenting towards improvement

2/12/19

2

A Way to Think About a Community Issue or Goal

3

Conduct Experiments –Make a change and test it

Grasp the Current

Condition

Establish the Next

Qtr TargetCondition

Get theChallenge or AIM for the

year

2

1

3

4 What community issues must we address?

Community Improvement Work

Community Alignment Work

TDefine

Excellence or True North

Adapted from M ike Rother, Toyota Kata

UCL

LCL

2.0

4.0

6.0

8.0

10.0

12.0

14.0

1990

1995

1996

1997

1998

1999

2000

2001

2003

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

WI Poverty Rate

UCL

LCL

2.0

4.0

6.0

8.0

10.0

12.0

14.0

1989

1990

1993

1995

1997

1998

1999

2000

2001

2003

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

Brown County Poverty Rate

UCL

LCL

2.0

4.0

6.0

8.0

10.0

12.0

14.0

1989

1990

1993

1995

1997

1998

1999

2000

2001

2003

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

Outagamie County Poverty Rate

UCL

LCL

2.0

4.0

6.0

8.0

10.0

12.0

14.0

1989

1990

1993

1995

1997

1998

1999

2000

2001

2003

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

Winnebago County Poverty Rate

Poverty rates 2009-2013 had not decreased despite investment in our region

4

Page 3: Jason Schulist UPDATE - Toyota Kata Summitkatasummit.com/wp-content/uploads/2019/02/Jason-Schulist-UPDATE.pdf2. Do How to Think About an Issue or Goal – experimenting towards improvement

2/12/19

3

Get theChallenge or AIM for the year

1

1

How to think about a problem –Matching individuals with jobs

5

Every household has financial stability and jobs in the region are filled

AIM #1 - 25% reduction in 100% poverty for female head of households (renter/owner) by July 2019.

T

Define Excellence

or True North

1 T

Define Excellence

or True North

Prepared by: Jason Schulist Date: 11/7/2018 Target Condition will be achieved by: 12/31/2018

Target Condition Aspects Current Condition ObstaclesAll action groups members understand the # of FHOH 100% poverty they serve

75% of action group members understand the # of FHOH 100% poverty they serve

100 women FHOH 100% Poverty are identified to get out of 100% poverty

10 women have been identified

Community Awareness of the FHOH 100% poverty endeavor (need more clarity here)

not much community awareness

Service providers (this group or more?) are acting as a community support group for FHOH

Service providers are acting as a support group for FHOH

One scenario is develeoped and communicated related to the issues of FHOH 100% poverty

One scenario is started

Benefits cliff is understood for FHOH 100% poverty (targeted to key influencers; countermeasures are defined)

Benefits cliff is not understood no team developed to explore this

Target Condition / Current Condition / Obstacles - FHOH Jobs Team

Truth North: Every household has financial stability and jobs in the region are filledChallenge: 25% reduction in 100% poverty for female head of households by July 2019

Date: 10/10

Proposed Experiment / Next StepExp/Info

E or IWhat do you expect will happen?

What actually happened? (Actual Outcome)

Learning

Solidify a speaker to present at the POINT

council meeting E

Key influencers will be clear on how

big of an opportunity this is; the size

of the problem will be evident to the

council

Amanda Stuck came to the meeting to

educate the council; influencers are

clear and still not clear on how big of a

problem this is

created the will at the leadership level;

working with Josh is awesome; she

validated what we were hearing from the

action groups; there's no strong data on

the depth of the problem

Draft a co-signed email between Josh and

Lynn to go to the action groups and other

invites E

We will have a date and a meeting

between 10-20 (geographical,

employers, non-profits)

3. Study

Obstacle:

RECORD OF PDSA CYCLES - SAFE TO FAIL EXPERIMENTS - FHOH 100% POVERTYPrepared by: Lynn Coriano Aspect of the Target Condition: Truth North: Every household has financial stability and jobs in the region are filled

Benefits cliff is understood for FHOH 100% poverty (targeted to key

influencers; countermeasures are defined)

Partners on PDSA: CAP Services

4. Act / Adjust1. Plan

R

U

N

T

H

E

S

A

F

E

T

O

F

A

I

L

E

X

P

E

R

I

M

E

N

T

2. Do

How to Think About an Issue or Goal –experimenting towards improvement

6

Conduct Experiments –Make a change and test it

Grasp the Current

Condition

Establish the Next

Qtr TargetCondition

2

3

4

Improvement Work Adapted from M ike Rother, Toyota Kata

No cross functional team developed

Grasp the Current

Condition

2

Page 4: Jason Schulist UPDATE - Toyota Kata Summitkatasummit.com/wp-content/uploads/2019/02/Jason-Schulist-UPDATE.pdf2. Do How to Think About an Issue or Goal – experimenting towards improvement

2/12/19

4

Poverty rates have gone down significantly in the region

2017 – Appleton is the 5th lowest metro area for poverty in the country! At 5.21%

4.05.06.07.08.09.0

10.011.012.013.0

198919911993199519971999200120032005200720092011201320152017

% Poverty Brown County

4.05.06.07.08.09.0

10.011.012.013.0

198919911993199519971999200120032005200720092011201320152017

% Poverty Outagamie County

4.05.06.07.08.09.0

10.011.012.013.0

1989 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 2013 2015 2017

% of Poverty Winnebago

4.05.06.07.08.09.0

10.011.012.013.014.0

1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 2016

% Poverty WI

7