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Reasons to be careful with a feedback warranty clause in an NDA or evaluation agreement.
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Stay Afloat During the
Tidal Wave of FCPA Cases
INSIDE:Canadian
Briefings
January/February 2011
Multijurisdictional Practice
Teaching Compliance
Transnational Joint Ventures
Compliance Management
GC Roundtable
ACC Docket 16 January/February 2011
HEARSAY
FRANK FLETCHER is general counsel for Nero AG, headquartered in Karlsbad, Germany, with subsidiaries in Hangzhou, China; Yokohama, Japan; and Glendale, CA, where he usually can be found. Fletcher can be contacted at [email protected].
A licensing attorney tends
to remember the first time
they come across a feed-
back clause. In the stan-
dard form, these clauses tend to be
contracts of big companies (BigCo)
covering discussions of their new
technologies with a smaller company
(SmallCo). In short BigCo asks for
perpetual, royalty-free rights to use
without limitation the ideas, sugges-
tions or comments (feedback) that
SmallCo provides regarding the BigCo
technology.
Upon calm reflection, and per-
haps after consultation with a senior
attorney, either on your side or the
other side, it is explained that such a
feedback clause is reasonable. BigCo
needs to make sure that it does not
become contaminated simply by
discussing its products in development
with SmallCo. Doesn’t the feedback
clause simply protect BigCo from
SmallCo initiating a lawsuit claiming
that BigCo stole its ideas? Isn’t this
the same reasoning venture capital-
ists use when saying they don’t sign
nondiclosure agreements? There are
also less persuasive arguments, such
as providing feedback is voluntary
or optional. Sure, it is optional but
feedback is largely what BigCo says it
is, so to not provide feedback means
SmallCo can’t talk to BigCo. If this
is the situation, then why enter into
the agreement? Also, how are you to
instruct your people not to talk to the
other side? Your engineers will look
at you as yet another attorney who
doesn’t “get” the business. So after
some deliberation, you learn to live
with the feedback clause. If you are
SmallCo, then you will most definitely
need to live with it, particularly if you
intend to work with BigCo and don’t
have the negotiation leverage.
Recently, however, there seem to
be variations of this clause developing,
which make it something SmallCo re-
ally shouldn’t live with. Specifically, the
“we own whatever you tell us” feedback
clause, and the feedback warranty.
With the “we own whatever you tell
us” feedback clause, you are expected
to transfer BigCo full ownership of
your feedback. Taken literally, this
would mean that whatever you suggest
to BigCo is owned by BigCo — you
can never use this idea internally un-
less BigCo were kind enough to grant
back a license to your idea. If you men-
tioned that same idea to another party,
thinking it was a fairly obvious thing
to do and not recognizing that you
previously gave ownership of the idea
as feedback to BigCo, then you might
be in a position where BigCo might ac-
cuse SmallCo of theft of their IP. After
all, BigCo now owns your feedback. I
have seen this “we own whatever you
tell us” feedback clause recently in a
click-through agreement that one of
my engineers sent me. Fortunately,
this engineer understood that a click-
through agreement is an agreement.
Not every employee understands this.
Is the “we own whatever you tell us”
feedback clause legally enforceable?
I certainly don’t want to pay the legal
fees to find out.
I call the second new variation of
the feedback clause the feedback war-
ranty. SmallCo agrees not to provide
feedback that is subject to (a) IP
rights, (b) open source obligations or
(c) a third-party license fee, or some
derivation thereof. Again, SmallCo is
told that it is not required to give any
feedback. Looking at the language
literally, is SmallCo expected to have
every communication with BigCo
vetted to the same extent that prudent
SmallCo would do when releasing
its own products? It would seem so
because if (a), (b) or (c) is violated,
SmallCo has now breached their
agreement with BigCo. By agreeing
to a feedback warranty, SmallCo is
taking on many of the same risks as it
does when putting a product into the
market. While SmallCo is not as vis-
ible because its name does not appear
on BigCo’s product, the risks might
be magnified as BigCo may distribute
more products than SmallCo. While
this potential risk is taken on, Small-
Co does not have the potential ben-
efits of sharing in revenue generated
by the products. Would the feedback
warranty be enforceable? I wouldn’t
want to discuss this with a diligent
outside counsel who found the clause
in an agreement after BigCo has been
sued by a patent troll.
SmallCo needs to read each clause
as if they are seeing it for the first time;
further analysis might be warranted.∑
Have a comment on this article? Visit
ACC’s blog at www.inhouseaccess.com/
articles/acc-docket.
Beware of the Evolving Feedback ClauseBY FRANK FLETCHER
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