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James Cook University
Swain KirkHead, ICT Infrastructure Services, JCU
Casey John HobillEnterprise Account Manager, Veeam
Case Study: How JCU is giving students and staff confidence in their digital lives
DATA IS HYPER-CRITICAL
Structured
NoSQL
Unstructured
Applications Internet of Things
HYPER-GROWTH OF DATA
HYPER-SPRAWL OF DATA
James Cook University
Current state, lessons learnt and a bright future!
Research
Over 30 areas of research are above and beyond the ERA5 status!
Students
On-campus or online?
• JCU Enhanced learning experience• Ubiquitous access through connected or
wireless – across the campus• Improved network speed and capacity – AARNet
21,000 recordings; 95,000 hours watched; 460,000 student views
Challenges
Changing Expectations of Universities
Digital Technology
GlobalisationCompetition
• Funding
• Industry engagement
• Community
• Knowledge-based jobs
• Ubiquitous content
• Student expectation
• increased competition• Remote working
• Importance of tropical focus
• Global talent
JCU Transformation Journey
STAGE 1 Aggregation
Backup
STAGE 2
Orchestration
Automation
Visibility
STAGE 3
STAGE 4
STAGE 5
Behavior BasedPolicy Based
5 Stages of Intelligent Data Management
STAGE 1 Aggregation
Backup
STAGE 2
Orchestration
Automation
Visibility
STAGE 3
STAGE 4
STAGE 5
Behavior BasedPolicy Based
BACKUP
Back up all workloads and ensure they are always recoverable in the event of outages, attack, loss or theft.
Ensure fast recovery
James Cook University Backup
1. Legacy to Veeam
- Simplified management and license model
- Predictable data growth with Veeam and Microsoft compression
2. Reliability
- 100% recoverable (with external audits as proof!)
3. Proactive Management
- Issues now proactively managed with data back online near instantly
STAGE 1 Aggregation
Backup
STAGE 2
Orchestration
Automation
Visibility
STAGE 3
STAGE 4
STAGE 5
Behavior BasedPolicy Based
AGGREGATION
Ensure protection and access to data across multiple clouds to drive digital services and ensure continuous business operations.
Protect all data sources
James Cook University Aggregation
1. Multiple data locations
- Partnering with large telecommunication providers and government agencies
2. Controlling data with global management
- Improved availability and disaster recovery across, Townsville, Cairns and Singapore
STAGE 1 Aggregation
Backup
STAGE 2
Orchestration
Automation
Visibility
STAGE 3
STAGE 4
STAGE 5
Behavior BasedPolicy Based
VISIBILITY
Improve management of data across multi-clouds with clear, unified visibility and control into usage, performance issues and operations.
Centralized, proactive management
James Cook University Visibility
1. Single pane of glass
- Phasing out legacy “spot solutions”
- Standardising on Microsoft SCOM
2. Proactive monitoring and dashboards
- SCOM dashboards using Veeam VMware Management Pack
Behavior BasedPolicy Based
ORCHESTRATION
Seamlessly move data to the best location across multi-clouds to ensure business continuity, compliance, security and optimal use of resources for business operations.
STAGE 1 Aggregation
Backup
STAGE 2
Orchestration
Automation
Visibility
STAGE 3
STAGE 4
STAGE 5
Workload mobility with resource optimization
James Cook University Orchestration
1. Granular disaster recovery
- Distributed computing using stretch clusters
- Moving to VM based replication across all sites
2. Consolidating platforms
- Replace legacy and modernise
- Test, test and more testing to find best of breed
STAGE 1 Aggregation
Backup
STAGE 2
Orchestration
Automation
Visibility
STAGE 3
STAGE 4
STAGE 5
Behavior BasedPolicy Based
AUTOMATION
Data becomes self-managing by learning to back up, migrate to ideal locations based on business needs, secure itself during anomalous activity and recover instantaneously.
Apply data analysis, pattern recognition and machine learning
James Cook University Automation
1. DevOps framework
- Working together with application developers to automate infrastructure
2. API’s for everything!
- SaltStack RHEL configuration
- Mulesoft API connections
- RESTful API for Veeam management
Edge/IoT
Physical
Public Cloud
Private Cloud
SaaSManaged
Cloud
Universal APIs
Backup &Recovery
Replication & Failover
Any data, any app, across any cloud
Backup & Replication are the engine that drive the Hyper-Availability Platform
Veeam Hyper-AvailabilityPlatform
Edge/IoT
Physical
Public Cloud
SaaSManaged
Cloud
Universal APIs
Backup &Recovery
Replication & Failover
Private Cloud Physical
Public Cloud
Private Cloud
SaaS
Any data, any app, across any cloud
API-first approach enables strategic relationships through technical integrations
Veeam Hyper-AvailabilityPlatform
Edge/IoT
Physical
Public Cloud
Private Cloud
SaaSManaged
Cloud
Physical
Public Cloud
SaaS
Applications Hypervisors Storage Networking
Backup &Recovery
Replication & Failover
Private Cloud
Any data, any app, across any cloud
Our integrations enable the highest level of availability and SLAs, improve operational efficiency, and deliver the best possible outcomes
Veeam Hyper-AvailabilityPlatform
Edge/IoT
Physical
Public Cloud
Private Cloud
SaaSManaged
Cloud
Physical
Public Cloud
SaaS
Universal APIs
Backup &Recovery
Replication & Failover
Private Cloud
DataLabs deliver added business value without disrupting the business
• Accelerate innovation• Reduce IT risk• Improve security• Ensure compliance
Veeam Hyper-AvailabilityPlatform
Any data, any app, across any cloud
Universal APIs
Edge/IoT
Physical
Public Cloud
SaaSManaged
Cloud
Backup &Recovery
Replication & Failover
Private Cloud Physical
Public Cloud
Private Cloud
SaaS
Visibility & Control
Visibility for any data, any app and across any cloud for business stakeholders
Veeam Hyper-AvailabilityPlatform
Any data, any app, across any cloud
Universal APIs
Backup &Recovery
Replication & Failover
Visibility & Control
SaaSCloud Physical
Edge/IoT
Physical
Public Cloud
SaaSManaged
Cloud
Private Cloud
Veeam is known for its industry leading data protection of virtualized workloads, but over half a decade ago, Veeam went all in on the cloud
Veeam Hyper-AvailabilityPlatform
Any data, any app, across any cloud
Universal APIs
Backup &Recovery
Replication & Failover
Visibility & Control
SaaSCloud Physical
Edge/IoT
Physical
Public Cloud
ManagedCloud
SaaS
Private Cloud
Data in most organizations extends to SaaS clouds for communication & collaboration, CRM, and service management
Veeam Hyper-AvailabilityPlatform
Any data, any app, across any cloud
Universal APIs
Backup &Recovery
Replication & Failover
Visibility & Control
SaaSCloud Physical
Edge/IoT
Physical
Public Cloud
SaaSManaged
Cloud
Private Cloud
Endpoint and physical servers continue to represent a significant component of the data footprint in most organizations
Veeam Hyper-AvailabilityPlatform
Any data, any app, across any cloud
Edge/IoT
Universal APIs
Backup &Recovery
Replication & Failover
Saas PhysicalCloud
Visibility & Control
Physical
Public Cloud
SaaSManaged
Cloud
Single Pane of Glass
Private Cloud
A single pane of glass provides the executive level view that is essential to drive better business outcomes
Veeam Hyper-AvailabilityPlatform
Protecting Virtual Workloads
VMware
2008
Enabling Availability across
the Data Center
PrivateCloud
2012
Enabling the Hyper-Available
Enterprise
Multi-Cloud
2018
+73Net Promoter Score
17 MVMs Protected
307,000Customers
Protecting your most critical data
Our Journey Together