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ITWEB
BRAINSTORM
2019
CIO SURVEYIN PARTNERSHIP WITH MTN BUSINESS
AUGUST SEPTEMBER
7%PUBLIC
SECTOR.
170
190
28%FINANCIAL
SERVICES.
HOW LONG HAVE YOU BEEN IN YOUR
CURRENT POST?
28%
12%
26%
21%
13%
Under a year 1 - 2 years 3 - 5 years 5 - 10 years Over 10
years
WHAT ARE THE MAIN ATTRIBUTES OF A
SUCCESSFUL CIO?
Business influencer / strategist
Leader / people manager / builds
high-performance teams
Visionary / innovator
Communicator
Organiser / delivering results
Tech-minded / having a depth of
knowledge
31%
24%
23%
20%
8%
6%
HOW DOES THE
REST OF THE
ORGANISATION
PERCEIVE IT?
PUBLIC SECTOR
Technical support
Strategic business
partner
Driver of revenue
and profit
Unresponsive,
slows down
innovation
1
2
3
4
PRIVATE SECTOR
Strategic business
partner
Technical support
Driver of
innovation
Driver of revenue
and profit
1
2
3
4
WHO THE CIO REPORTS TO.
report to the CEO sit on the board still don’t have direct
access to the board
±50% ±50% 25%
TOP 3 PRIORITIES
DRIVEN BY
TECHNOLOGY.
Enabling digital business
Automate processes across
the business
Improve customer service
59%
46%
37%
MY ORGANISATION’S DIGITAL MATURITY IS…
54%
38%
6%
2%
Basic Advanced Fully mature Absent
TOP CONCERNS.
Lack of skills Conflicting
stakeholder
priorities
Unrealistic
expectations
around delivery
timelines
Legacy
constraining new
developments
Inadequate
budget
1 2 3 4 5
55%Actively seeking skills.
13%NOT growing raw talent.
WHAT TAKES UP MOST OF YOUR TIME?
47%
33% 32% 31% 31%
Digitising
processes
Discussing
strategy with the
CEO / board
Security / risk
management
Governance /
compliance
Developing new
products services
CLOUD ADOPTION X-AS-A-SERVICE.
63 – 82% ALREADY ADOPTED
Private sector
30-50% ALREADY ADOPTED
Public sector
HYPERSCALE
CLOUD ADOPTION.
42%
Private sector
13%
Public sector
IT BUDGETS BEAT
INFLATION FOR THE
FIRST TIME.
23%21%
23% 23%
44%
Up - above CPI
2015 2016 2017 2019 2019
TOP TECH INVESTMENTS DRIVING
BUDGET INCREASES.
Cyber security
Data analytics
ERP / core business
applications
Network infrastructure
Automation / RPA
63%
47%
44%
40%
40%
WHAT ABOUT INNOVATION?
Have IT budget for
innovation
15%
36%
No time for innovation,
busy supporting current
systems
39%
17%
There’s a lot of talk, but
little action
31%
28%
Public Private
PANEL
DISCUSSION.
THANK
YOU.The research report, based on the results
of the 6th annual Brainstorm CIO Survey,
will be available in early 2020.