ITS-Teaching and Learning University of North Carolina-Chapel Hill 2006-2007 Classroom Response System Evaluation

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  • 8/14/2019 ITS-Teaching and Learning University of North Carolina-Chapel Hill 2006-2007 Classroom Response System Evaluation

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    ITS-Teaching and LearningUniversity of North Carolina-Chapel Hill2006-2007 Classroom Response System Evaluation

    This evaluation recommends a single classroom response system as a campus standard for those

    courses requiring students to purchase the devices themselves. For these courses, we recommend

    adopting eInstruction CPS. Its features, its ability to integrate with existing campus systems, andthe quality of support provided by the vendor meet our selection criteria.

    BackgroundWith an objective of increasing the interactivity of large enrollment courses, individual

    instructors and departments at UNC-Chapel Hill have been using classroom response systems. Aresponse system is used by an instructor to pose questions to the class. Students use handheld

    devices, commonly referred to as clickers, to transmit their answers to a transceiver attached to

    the instructors presentation computer. Students answers to questions are tallied almostinstantly. The instructor can choose to display to the class graphs of the collected responses.

    A few instructors began using these systems as early as the 2000-2001 academic year. Earlyadopters struggled with reliability issues as the technologies employed by response systems have

    evolved.

    As various textbook publishers and other response system vendors continue to vie for individualinstructors and departments as customers, some students have reported having to purchase as

    many as three different devices during the course of their undergraduate careers.

    Educational institutions who either agree to recommend a single vendors system as a standard or

    to purchase a certain number of student devices from a vendor receive discounted pricing on

    these products.

    Objective

    The purpose of this evaluation was to recommend a single system as a campus standard for those

    courses requiring students to purchase the devices themselves. The recommended system strikes

    a balance between cost to students, quality and breadth of vendor support, and features making itan effective instructional tool.

    Products

    As of Fall 2006, all competitive vendors offered radio-frequency devices. The five systems inl i ll hi h l i h i l li bili T i P i I i

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    Selection criteria

    To develop and refine selection criteria, ITS-Teaching and Learning distributed an online survey

    to faculty currently using a response system and consulted with Student Government about theusability of the five devices and pricing models used by the vendors. ITS-TL also contacted other

    universities who had or were in the process of evaluating response systems themselves.

    The primary selection criteria are listed below. Refer to the product comparison matrix for

    detailed information about each product.

    Available question types. Of those eight faculty who responded to our faculty survey, four

    reported using a variety of question types (refer to comparison matrix for a description of thesetypes).

    Ease of use for instructor. Both the usability of the products software and ease of student

    registration are factors.

    Ease of use for students. The largest factor for ease of use is the design of student devices, with

    LCD display being the most significant feature. When students earn course credit for the answers

    they submit, confirmation through the device that these answers were successfully receivedsignificantly increases students comfort in using the technology.

    Blackboard integration. Integration with a course management system facilitates both the

    registration of student devices with courses and data exchange from instructors software to an

    online enterprise system.

    Quality and range of support from vendor. In addition to providing text-based user guides,

    vendors should have weekday phone support, online help request forms, video tutorials, user-community discussion boards, and real-time, webcast tutorials.

    Cost and pricing options. With four of the systems, a student pays a flat fee for a device. With

    eInstruction, there are two fees: the cost for the device and the cost for device registration. Thecost to the student for device registration depends upon whether the student decides to pay a one-

    time fee or a semesterly fee (capped at three semesters). Therefore, a student pays only during

    those semesters that he or she uses the clicker.

    During the 2006-2007 academic year, Student Stores Textbooks received orders from instructorsfor two systems, eInstruction and iClicker. Standardizing on either of these systems would have

    permitted a buyback programs to be instituted more quickly, in this case by May 2007. With a

    buyback program in place at this time, the devices that students purchased this academic year,before the standardization agreement could be used during Summer Session 2007 onward or

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    Information current as of Feb 1, 2007; subject to change

    CPS TurningPoint iClicker Quizdom PRS

    Non-discounted prices ---------- ---------- ---------- ---------- ----------

    Student device $16 net $48 net $25 net $39.90 net $35 net

    Device registration fee

    $15 single semester,capped at threesemesters; $50 flat rate none none none none

    Instructor transceiver $350 $199 $300 $525 $249

    Types of discounts

    discounted registrationfees, free instructortransceivers

    discounted prices on

    student devices andinstructor transceivers,kits

    free instructortransceivers

    discounted prices on

    student devices andinstructor transceivers,kits

    discounted prices on kits,free instructor transceiver

    Instructor software ---------- ---------- ---------- ---------- ----------

    Installation required yes yesno (can run from USBkey) yes yes

    Supported OS both both both

    both for standaloneclient, PC only forPowerPoint plug in

    both, plus Linux(programmed in Java)

    Core question types (refer tonext page for categories) 2 3 1 4 4

    Add. software required no PowerPoint no no no

    License proprietary proprietary open-source proprietary proprietary

    PowerPoint add-in yes yes no yes yes

    Instructor transceiver ---------- ---------- ---------- ---------- ----------

    Transmission band 2.4 GHz 2.4 GHz 900 MHz

    802.15.4, Zigbee, samefreq; self-negiotiating

    system 16 channels,patent pending 2.4 GHz

    Power supply USB USB USB USB AC (USB in beta)

    Instructor remote no noyes (student remote,reprogrammed) yes (dedicated remote)

    yes (student remotereprogrammed)

    16/03/07ITS-Teaching and Learning

    UNC-Chapel Hill

    http://www.einstruction.com/http://www.turningtechnologies.com/http://www.iclicker.com/http://www.quizdom.com/http://www.interwritelearning.com/products/prs/radio/detail.htmlhttp://www.einstruction.com/http://www.interwritelearning.com/products/prs/radio/detail.htmlhttp://www.quizdom.com/http://www.iclicker.com/http://www.turningtechnologies.com/
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    Student device ---------- ---------- ---------- ---------- ----------

    LCD display yes no no yes yes

    Battery type 2 AA 2 coin batteries 3 AA 2 AA 3 AAA

    Battery life360 hours with normalusage 6-12 mo 200 hours 1 year of "normal use"

    20 weeks, based ontypical usage

    Registration services handled

    by

    vendor's server, Bbbuilding block to vendor'sserver

    local Bb server,instructor's client

    vendor's server orinstructor's client

    vendor's server orinstructor's client

    local Bb server,instructor's client

    Virtual device available no yes no no yes

    Support ---------------- ---------------- ---------------- ---------------- ----------------Online docs yes yes yes yes yes

    Discussion boards yes no no no yes

    Chat yes no no no no

    Email/webform yes yes yes no yes

    Phone yes yes yes yes yes

    Video tutorials instructor only instructor only no no instructor and student

    Web conference training admin, instructor instructor no no instructor

    Ad hoc face to face training

    instructors who adoptMcGraw-Hill textbooks no no no no

    Blackboard Building Block yes yes no no yes

    Publisher/content provider

    partnerships McGraw-Hill ThomsonBedford, Freeman &Worth Pearson Wiley, Pearson

    Question types

    Single-answer select Yes Yes Yes Yes YesCheck all that apply, any order No Yes No Yes NoNumeric input Yes No No Yes Yes

    Sequence/series/ordering No No No Yes YesText entry No No No Q5 device only YesWeighted ranking No Yes No No No

    16/03/07ITS-Teaching and Learning

    UNC-Chapel Hill