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It’s All (Safety) Data:
Margaret Davis, Vice President Presented at WEDA Virtual Dredging Summit & Expo June 17, 2021
Harnessing Meaningful, Accessible Lagging and Leading Indicators That Drive
Safety Culture
The Power of Measurement
Why is data so important?
page 02
WEDA Virtual Dredging Summit & Expo June 17, 2021
Quantitative vs. Qualitative Data
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WEDA Virtual Dredging Summit & Expo June 17, 2021
Quantitative Safety Data
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WEDA Virtual Dredging Summit & Expo June 17, 2021
• Easy(er) to track • Numerically represented • Organizations generally talk about
incident rates, days away, etc. • Help find which areas need
immediate focus and urgent attention
• Likely tracking a whole bunch of these currently, even if you’re not aware of it!
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Qualitative Safety Data
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WEDA Virtual Dredging Summit & Expo June 17, 2021
• Much harder to track, analyze, and communicate
• Typically, not easily represented numerically
• Makes up the bulk of safety related data, but not generally talked about or reflected in company safety dashboards
Think safety performance data (quantitative) vs. safety culture data (qualitative)
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WEDA Virtual Dredging Summit & Expo June 17, 2021
Traditional lagging indicators like Total Recordable Injuries (TRIR) or Days Away/Restricted/Transfer (DART) rates can provide a consistent number to communicate across your entire company and are also useful to benchmark how your company stacks up to others in industry.
page 07
Picking the Right Lagging Indicators
WEDA Virtual Dredging Summit & Expo June 17, 2021
Picking the Right Leading Indicators
page 08
• Management and leadership commitment to safety
• Employee attitudes and motivation to work safely
• Communication and feedback effectiveness
• Value of current safety programs and initiatives, including incentive and recognition programs, incident investigations, audits and inspections, safety meetings, etc.
WEDA Virtual Dredging Summit & Expo June 17, 2021
Considerations when customizing your safety data:
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WEDA Virtual Dredging Summit & Expo June 17, 2021
Measure the positive Have a short list Create vigilant observers at every level Consider not publishing scores from site audits Predict the future by looking at the present –
Incident Analysis Track open/closed Corrective Actions Focus on impact vs. intention Adjust your requests Motivate behavior through feedback Think innovative and scalable
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WEDA Virtual Dredging Summit & Expo June 17, 2021
It’s not just about what you’re
collecting, but how you’re sharing and
acting on it.
Sample Data Share: Year Over Year “Nuts & Bolts” Comparison
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WEDA Virtual Dredging Summit & Expo June 17, 2021
Sample Data Share: Injury Type Trending
page 12 WEDA Virtual Dredging Summit & Expo June 17, 2021
Case Study #1: Vice President from International Dredging Company
• The focus in recent years has led to details they can share with domestic and international fleets and easily create talking points about - “Before it was just a bunch of numbers, now we have easy ways to share them with crews and have real conversations about what’s going on in the fleet, and that has been really helpful.”
• Daily reporting of field leading indicators from the project level creates a lot of opportunity to drill down and actively monitor trends.
• Good Catch! “That was $100,000-$200,000 we didn’t have to fix last year because the crews were engaged in reporting and acting on the data!”
page 13 WEDA Virtual Dredging Summit & Expo June 17, 2021
Case Study #2: Division Manager from Nation-wide Geotechnical Engineering Firm
• Focus on New Hire Safety Orientation
• If it is not getting the weekly attention and the weekly challenge, then it is not going to change - “It’s not all in the numbers, it’s all in the mindset. But, if you’re not tracking the numbers, you’re not tracking the mindset.”
• Explicitly made it a point to set expectations that the offices in his Division will be better than company rates and follows up regularly w/ Documented Coaching - “We thought we were doing the right thing before by talking about it, and we were, but we’re doing the better thing now by documenting it.”
page 14 WEDA Virtual Dredging Summit & Expo June 17, 2021
Case Study #3: Senior EHS Manager from Nationwide Dredging and Marine Construction Company
• Autonomy in letting projects decide who will and will not create the reports has been beneficial
• “The easier you make the stuff to report, the more information you’re going to get.”
• Following up when crews submit quality data is a key component to continued quality data collection - “These Near Misses were always happening; people are just reporting them more regularly now. The data is a gift to our system.”
page 15 WEDA Virtual Dredging Summit & Expo June 17, 2021
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WEDA Virtual Dredging Summit & Expo June 17, 2021
Your safety data challenge:
• Set expectations. • Be consistent. • Provide education. • Benchmark your data. • Ask leading questions. • Go slow and steady.
page 16
contact
Margaret Davis
Vice President
1100 Beech St., Bldg. 15
Normal, IL 61761
309-888-4453
HileGroup.com
services
Data assessment
Infrastructure Development and Planning
Leadership
People and performance
Transformative culture change