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It’s All (Safety) Data: Margaret Davis, Vice President Presented at WEDA Virtual Dredging Summit & Expo June 17, 2021 Harnessing Meaningful, Accessible Lagging and Leading Indicators That Drive Safety Culture

It’s All (Safety) Data

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Page 1: It’s All (Safety) Data

It’s All (Safety) Data:

Margaret Davis, Vice President Presented at WEDA Virtual Dredging Summit & Expo June 17, 2021

Harnessing Meaningful, Accessible Lagging and Leading Indicators That Drive

Safety Culture

Page 2: It’s All (Safety) Data

The Power of Measurement

Why is data so important?

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WEDA Virtual Dredging Summit & Expo June 17, 2021

Page 3: It’s All (Safety) Data

Quantitative vs. Qualitative Data

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WEDA Virtual Dredging Summit & Expo June 17, 2021

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Quantitative Safety Data

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WEDA Virtual Dredging Summit & Expo June 17, 2021

• Easy(er) to track • Numerically represented • Organizations generally talk about

incident rates, days away, etc. • Help find which areas need

immediate focus and urgent attention

• Likely tracking a whole bunch of these currently, even if you’re not aware of it!

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Block of placeholder text here. Block of placeholder text here. Block of placeholder text here.

Qualitative Safety Data

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WEDA Virtual Dredging Summit & Expo June 17, 2021

• Much harder to track, analyze, and communicate

• Typically, not easily represented numerically

• Makes up the bulk of safety related data, but not generally talked about or reflected in company safety dashboards

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Think safety performance data (quantitative) vs. safety culture data (qualitative)

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WEDA Virtual Dredging Summit & Expo June 17, 2021

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Traditional lagging indicators like Total Recordable Injuries (TRIR) or Days Away/Restricted/Transfer (DART) rates can provide a consistent number to communicate across your entire company and are also useful to benchmark how your company stacks up to others in industry.

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Picking the Right Lagging Indicators

WEDA Virtual Dredging Summit & Expo June 17, 2021

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Picking the Right Leading Indicators

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• Management and leadership commitment to safety

• Employee attitudes and motivation to work safely

• Communication and feedback effectiveness

• Value of current safety programs and initiatives, including incentive and recognition programs, incident investigations, audits and inspections, safety meetings, etc.

WEDA Virtual Dredging Summit & Expo June 17, 2021

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Considerations when customizing your safety data:

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WEDA Virtual Dredging Summit & Expo June 17, 2021

Measure the positive Have a short list Create vigilant observers at every level Consider not publishing scores from site audits Predict the future by looking at the present –

Incident Analysis Track open/closed Corrective Actions Focus on impact vs. intention Adjust your requests Motivate behavior through feedback Think innovative and scalable

Page 10: It’s All (Safety) Data

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WEDA Virtual Dredging Summit & Expo June 17, 2021

It’s not just about what you’re

collecting, but how you’re sharing and

acting on it.

Page 11: It’s All (Safety) Data

Sample Data Share: Year Over Year “Nuts & Bolts” Comparison

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WEDA Virtual Dredging Summit & Expo June 17, 2021

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Sample Data Share: Injury Type Trending

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Page 13: It’s All (Safety) Data

Case Study #1: Vice President from International Dredging Company

• The focus in recent years has led to details they can share with domestic and international fleets and easily create talking points about - “Before it was just a bunch of numbers, now we have easy ways to share them with crews and have real conversations about what’s going on in the fleet, and that has been really helpful.”

• Daily reporting of field leading indicators from the project level creates a lot of opportunity to drill down and actively monitor trends.

• Good Catch! “That was $100,000-$200,000 we didn’t have to fix last year because the crews were engaged in reporting and acting on the data!”

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Case Study #2: Division Manager from Nation-wide Geotechnical Engineering Firm

• Focus on New Hire Safety Orientation

• If it is not getting the weekly attention and the weekly challenge, then it is not going to change - “It’s not all in the numbers, it’s all in the mindset. But, if you’re not tracking the numbers, you’re not tracking the mindset.”

• Explicitly made it a point to set expectations that the offices in his Division will be better than company rates and follows up regularly w/ Documented Coaching - “We thought we were doing the right thing before by talking about it, and we were, but we’re doing the better thing now by documenting it.”

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Case Study #3: Senior EHS Manager from Nationwide Dredging and Marine Construction Company

• Autonomy in letting projects decide who will and will not create the reports has been beneficial

• “The easier you make the stuff to report, the more information you’re going to get.”

• Following up when crews submit quality data is a key component to continued quality data collection - “These Near Misses were always happening; people are just reporting them more regularly now. The data is a gift to our system.”

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WEDA Virtual Dredging Summit & Expo June 17, 2021

Your safety data challenge:

• Set expectations. • Be consistent. • Provide education. • Benchmark your data. • Ask leading questions. • Go slow and steady.

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contact

Margaret Davis

Vice President

[email protected]

1100 Beech St., Bldg. 15

Normal, IL 61761

309-888-4453

HileGroup.com

services

Data assessment

Infrastructure Development and Planning

Leadership

People and performance

Transformative culture change