ITIL 4 is HERE! - Torque IT

ITIL 4 isHERE!The ITIL 4 Scheme

Explained

ITIL v3 Migration

into ITIL 4 Diagram

Torque IT 2019 ITIL 4

Foundation Schedule

Torque IT 2019 ITIL 4

Foundation Schedule

The ITIL® 4 Scheme Explained

What is ITIL 4?

ITIL 4 is the next iteration that incorporates all of the best

things from ITIL as it is known today and expands IT and

service operations to a new level. Moving from traditional

process lead delivery, ITIL 4 supports faster, quality and

value-driven delivery for people and organizations. As

explained by AXELOS through recent blogs, ITIL 4 can be

applied in both traditionally organized organizations and in

organizations that have adopted Agile, Scrum, DevOps,

and Continuous Delivery ways of working.

What does the scheme look like?

Compared to ITIL v3, the ITIL 4 Scheme is simplified; a

more modern approach that simplifies the career path for

professionals, providing modern, relevant content. This will

likely improve the conversion rates, encouraging

professionals to continue their journey beyond ITIL

Foundation level.

The ITIL certification scheme comprises of the following

modules:

• ITIL Foundation

• ITIL Specialist (3 modules)

• ITIL Strategist

One of the main characteristics of the new ITIL

4 certification scheme it is that is now formed

by two different designation streams; ITIL

Managing Professional (ITIL MP) and ITIL

Strategic Leader (ITIL SL). These two streams

ITIL® Master

ITIL® Foundation

ITIL®

Specialist

Creative,Desliver &Support

ITIL®

Specialist

DriveStakeholder

Value

ITIL®

Specialist

HighVelocity

IT

ITIL®

Leader

Digital& IT

Strategy

ITIL®

Strategist

Direct,Plan &

Improve

ITIL®

Strategist

Direct,Plan &

Improve

ITIL® Managing Professional (MP)

ITIL® StrategicLeader (SL)

ITIL 4 Certification Path

are intended to provide end-learners with

greater clarity about how and where they can

improve their skills and set them apart from peers.

• ITIL Leader

• ITIL Master

NEXTBACK

To become an ITIL Managing Professional (ITIL MP) end-learners must complete the following modules:

To become an ITIL Strategic Leader (ITIL SL) end-learners must complete the following modules:

• ITIL 4 Foundation

• ITIL Specialist: Create, Deliver & Support

• ITIL Specialist: Drive Stakeholder Value

• ITIL Specialist: High Velocity IT

• ITIL Strategist: Direct, Plan & Improve*

• ITIL 4 Foundation

• ITIL Strategist: Direct, Plan & Improve*

• ITIL Leader: Digital & IT Strategy

*Universal module for both ITIL designation streams

In order to be eligible to become an ITIL Master,

end- learners must have both the ITIL Managing

Professional (ITIL MP) and ITIL. Strategic Leader (ITIL SL)

designations.

Further details about how to become an ITIL Master will

be released at a later time.


Are there two ITIL Strategist modules?

The scheme shows the module ITIL Strategist Direct,

Plan & Improve in two different streams. That is

because the module holds value in both streams. It is,

however, the same module.

What is ITIL Managing Professional

Transition?

The Managing Professional Transition course is a

certified training course and examination that

enable ITIL v3 candidates who are ITIL Experts or

who have achieved 17 credits from across the

ITIL v3 scheme to transition their existing

designations into the ITIL Managing Professional

(ITIL MP) designation.

Does ITIL 4 cover the same areas as ITIL v3?

The context of ITIL, with the release of ITIL 4 is

now much bigger, with an emphasis on the

business and technology world, how it works

today, and how it will work in the future with

Agile, DevOps and digital transformation. This

means that ITIL 4 will be much more relevant

to developers, practitioners, and businesses

as a whole through promoting a holistic view of

delivering products and services.

How will ITIL 4 establish value for an

organization?

ITIL 4 is an evolution from ITIL v3, providing a

practical and flexible transition that allows

organizations to adopt the new ways of working

required by the modern digital world, while

retaining many of the core elements of good IT

service management.

NEXTBACK

The two streams are made up of five modules.


What exactly does ITIL 4 provide?

ITIL 4 will provide a basis to support organizations on

their journey into the new world of digital transforma-

tion by helping them align their human, digital and

physical resources to compete within the modern

complex landscape and adopt these emerging

technologies into their IT operations.

Does ITIL v3 still establish value for an

organization?

The introduction of ITIL 4 doesn’t mean that ITIL v3 no

longer has value. ITIL v3 is as relevant as ever and

continues to be in demand globally by many IT

practitioners, giving value to millions of people and

businesses around the world. All certifications for ITIL

will remain valid following the update and will continue

to be recognized as valuable certifications globally.

Should learners still take an ITIL v3

Foundation course?

New students should still pass the ITIL v3 Foundation

exam because it continues to support organizations

and individuals to gain optimal value from IT and digital

services. It equips a student with a clear capability

model, aligning them to the current business strategy,

current needs, and the current way of working within

the organization.

Should learners stop their ITIL v3 journey?

Waiting for the levels Specialists, Strategist or Leader

courses is possible, but realize that these courses are

expected to be released earliest in the 2nd half of

2019. Starting or continuing with the ITIL v3 Intermediates

/Practitioner makes it possible for students to get the

required credits for the ITIL Managing Professional

Transition Module the moment it is available.

HOMEBACK

Lifecycle

MC - SS (3)MC - SD (3)MC - ST (3)MC - SO (3)

MC - SOA (4)MC - OSA (4)MC - PPO (4)MC - RCU (4)

MC - CSI (3)

MC - PPO (4)MC - SOA (4)MC - ST (3)MC - SO (3)MC - CSI (3)

Capability Option One

17 Credits

MC - PPO (4)MC - SOA (4)MC - RCV (4)MC - SO (3)MC - CSI (3)

18 Credits

MC - SOA (4)MC - RCV (4)MC - OSA (4)MC - SD (3)MC - CSI (3)

18 Credits

MC - RCV (4)MC - OSA (4)MC - SD (3)MC - CSI (3)MC - SS (3)

17 Credits

Option Two Option Three Option Four

MC - ITIL® F(2)

MC - ITIL® F(3)

CHOOSE ONE INTERMEDIATE PATH

ITIL® v3 migration to ITIL 4 Certification Credit Map

Below is the sketch i l lustrat ing various ways in which

candidates can gain the required 17 credits to be able to

take the ITIL 4 Transition module to migrate their ITIL skills

into ITIL 4. Please note that the 17 credits are derived

from ITIL Foundation and any other ITIL Intermediates

courses. Once these are achieved delegates can now

take the ITIL 4 transition module and bridge their skil ls into

ITIL 4.

HOME

Please peruse the diagram below and

assess your requirements to achieve 17

credits with the aim to take the one migration

course from ITIL v3 to ITIL 4.

ITIL®Managing Professional Transition

17 More Credits Achieved ITIL®Managing Professional Transition

ITIL® v3 ExpertITIL® 4 (MP or SL*)

Torque IT 2019 ITIL 4 Foundation Schedule

Johannesburg ITIL® 4 Foundation Schedule

ITIL® 4 Service Management

ITIL® 4 FOUNDATION

Code

Scheduled Dates

Exam Duration Jan Feb Mar Apr

Price

(excl. VAT)Course Name

MC-ITIL4FMC-ITIL4FE

3 Days 14, 28 11, 25 11, 25 8, 29R 4 700.00ITIL4 Foundation

MC-ITILFE 60 min 16, 30 16, 27 13, 27 10R 2 400.00ITIL4 Foundation Exam

Cape Town ITIL® 4 Foundation Schedule


ITIL® 4 FOUNDATION

Code

Scheduled Dates


Price


MC-ITIL4FMC-ITIL4FE

3 Days 14, 28 11, 25 11, 25 8, 29R 4 700.00ITIL4 Foundation

MC-ITILFE 60 min 16, 30 16, 27 13, 27 10R 2 400.00ITIL4 Foundation Exam

Pretoria ITIL® 4 Foundation Schedule


ITIL® 4 FOUNDATION

Code

Scheduled Dates


Price


MC-ITIL4FMC-ITIL4FE

3 Days 21 18 18 15R 4 700.00ITIL4 Foundation

MC-ITILFE 60 min 23 20 20 17R 2 400.00ITIL4 Foundation Exam

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ITIL 4 is HERE! - Torque IT