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IT, Innovation, & Social Impact. CIS 9002 Kannan Mohan Department of CIS Zicklin School of Business, Baruch College. Learning Objectives. How are innovation and IT related to one another? How can one drive the other? How can IT & innovation be used to positively affect societal impact?. - PowerPoint PPT Presentation
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IT, Innovation, & Social ImpactCIS 9002
Kannan Mohan
Department of CIS
Zicklin School of Business, Baruch College
Learning Objectives• How are innovation and IT related to one another?
• How can one drive the other?
• How can IT & innovation be used to positively affect societal impact?
Innovations: Incremental vs. Radical
• Incremental• Minor changes to existing products
• Exploits potential of established design
• Reinforces dominance of established firms
• Radical• Based on different set of scientific and engineering
principles
• Opens whole new markets and potential applications
• Problematic for established firms
Innovations
Core concepts
LinkagesIncremental Modular
Architectural
Discontinuous
Reinforced OverturnedU
nch
ange
dC
hanged
(Henderson and Clark, 1990)
Revolutionary levels
Evolutionary levels
IT-enabled Business Transformation
Range of potential benefits
Degre
e o
f b
usi
ness
tr
ansf
orm
ati
on
Localized exploitation
Internal integration
Business process redesign
Business network redesign
Business scope redefinition
(Venkatraman, 1994)
Sustaining vs. Disruptive Innovations
• Maintaining a rate of improvement
• More and more on attributes that customers already value
• Different package of attributes
• Worse performance along some dimension that is of value to customer
(Bower and Christensen, 1995)
Sustaining vs. Disruptive Innovations
Time
Perf
orm
ance
Disru
ptiv
e
Mainstream
(Bower and Christensen, 1995)
Open Innovation• Crowdsourcing
• IT as a platform for open innovation
• Challenges?
Links between IT & Innovation• Control & Order vs. Chaos
• Capabilities• Portfolio/program/project management
• Collaboration
• Knowledge Management
• Business-IT linkage
• Ambidexterity
• Competitive Intelligence
• Tools
• Control
IT and the BoP (Bottom of the Pyramid)