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INNOVATION.ITU.INT I 1 I FACTSHEET Rev1.1 - For review ITUInnovation #rediscoverinnovation Ecosystem Assessment Canvas Enabling a conducive environment Section A: The Ecosystem Assessment Canvas Many innovators struggle to leverage tech- nological changes to address the problems that they are facing in their community. The key challenge is the inability of their ecosys- tems to absorb technology. An ecosystem refers to a system or network of interconnecting and interacting organiza- tions, and stakeholders from multiple sectors, who come together and address the problems people are facing within their communities. Traditionally, there are three ecosystems that are the critical growth engines responsible for nurturing ICT innovation from idea to market: the ICT ecosystem, the innovation ecosys- tem, and the entrepreneurial ecosystem. Vision & Strategy Policy & Regulation Capital Market Culture Talent Infrastructure Resources Champions Programmes Networks Communities VISION & STRATEGY: Need for one shared vision Agreement on issues Ecosystem working together Support for shared vision; TALENT & CHAMPIONS: Technical skills Soft skills Skills moving to innovation Champions leading & being recognized; INFRASTRUCTURE & PROGRAMS: Hard Infrastructure Soft Infrastructure (Knowledge) Distribution Competitiveness Programs to sup- port innovators; CAPITAL & RESOURCES: Availability of investment Resources for research Possibility for trade & for- eign investment Government & Inter- national funding Resources to build eco- system supports; MARKET & NETWORKS: Domestic markets Ability to export Innovation networks Formal associations Ecosystem mapping & collaborations; CULTURE & COMMUNITIES: Attitudes towards risk & entrepreneurship Communities & events Spread of entrepre- neurial culture Diversity & equali- ty within ecosystem; POLICY & REGULATION: Public sector engage- ment with innovation Public sector connec- tions to ecosystem Intellectual Property and R&D ICTs SMEs Trade Finance CENTRAL SPACE Connections be- tween: Resources, Networks, Champi- ons, Programs, & Communities Collaborative & Com- munity Driven Dedicated elements specifically for fostering innovation. PILLARS

IT FACTSHEET reioveriovio ITUInnovation FACTSHEET # ... · This Ecosystem Canvas is an at-a-glance overview of the key components in the innovation ecosystem. Scores are based on

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INNOVATION.ITU.INT I 1 I

FACTSHEETRev1.1 - For review

ITUInnovation#rediscoverinnovation

Ecosystem Assessment CanvasEnabling a conducive environment

Section A: The Ecosystem Assessment Canvas

Many innovators struggle to leverage tech-nological changes to address the problems that they are facing in their community. The key challenge is the inability of their ecosys-tems to absorb technology.

An ecosystem refers to a system or network of interconnecting and interacting organiza-tions, and stakeholders from multiple sectors,

who come together and address the problems people are facing within their communities.

Traditionally, there are three ecosystems that are the critical growth engines responsible for nurturing ICT innovation from idea to market: the ICT ecosystem, the innovation ecosys-tem, and the entrepreneurial ecosystem.

INNOVATION.ITU.INT I 1 I

FACTSHEETRev1.1 - For review

ITUInnovation#rediscoverinnovation

Ecosystem Assessment canvasEnabling a condusive environment

Section A: The Ecosystem Assessment Canvas

Many innovators struggle to leverage tech-nological changes to address the problems that they are facing in their community. The key challenge is the inability of their ecosys-tems to absorb technology.

An ecosystem refers to a “system or network of interconnecting and interacting organiza-tions, and stakeholders from multiple sectors,

who come together and address the problems people are facing within their communities.”

Traditionally, there are three ecosystems that are the critical growth engines responsible for nurturing ICT innovation from idea to market: the ICT ecosystem, the innovation ecosys-tem, and the entrepreneurial ecosystem.

This Ecosystem Canvas is an at-a-glance overview of the key components in the innovation ecosystem. Scores are based on combined target stakeholder interviews on a 0-10 scale.

ITU Innovation Ecosystem Canvas

Vision& Strategy

Policy & Regulation

Capital

Market

Culture

Talent

Infrastructure

Resources

Champions

Programmes

Networks

Communities

VISION & STRATEGY: Need for one shared vision Agreement on issues Ecosystem working together Support for shared vision;

TALENT & CHAMPIONS: Technical skills Soft skills Skills moving to innovation Champions leading & being recognized;

INFRASTRUCTURE & PROGRAMS: Hard Infrastructure Soft Infrastructure (Knowledge) Distribution Competitiveness Programs to sup-port innovators;

CAPITAL & RESOURCES: Availability of investment Resources for research Possibility for trade & for-eign investment Government & Inter-national funding Resources to build eco-system supports;

MARKET & NETWORKS: Domestic markets Ability to export Innovation networks Formal associations Ecosystem mapping & collaborations;

CULTURE & COMMUNITIES: Attitudes towards risk & entrepreneurship Communities & events Spread of entrepre-neurial culture Diversity & equali-ty within ecosystem;

POLICY & REGULATION: Public sector engage-ment with innovation Public sector connec-tions to ecosystem Intellectual Property and R&D ICTs SMEs Trade Finance

CENTRAL SPACEConnections be-tween: Resources, Networks, Champi-ons, Programs, & CommunitiesCollaborative & Com-munity DrivenDedicated elements specifi cally for fostering innovation.

PILL

ARS

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At the nexus of these three growth engines is The ICT-centric ecosystem. It refers to an ecosystem that encompasses:

• The ICT sector,• The cross-cutting role of ICT innovation, and• The way innovation nurtures the evolution of other sectors in the economy.

Unfortunately, there is a lack of synergies between the three critical engines of growth; ecosystem stakeholders operate in silos, without aligning their initiatives and building a common vision. As a consequence, not all ecosystems are mature.

The lack of a nurturing environment is a significant challenge to achieve digital transformation. By understanding and assessing the ecosystem, it becomes possible to identify the enablers needed to achieve the vision. Enablers can be programs, policies and initiatives that are in place to foster digital transformation in the ecosystem.

The Ecosystem Assesment Canvas

Since each enabler is one part of a whole, and the function of each enabler is needed to have successful innovation activities, the combined efficiency of the enablers can be taken together to give a sense of the overall efficiency of the ecosystem.

Environments can be assessed by seven key enablers that reflect on the state of an innovation ecosystem.

Vision and strategy:________________________________________

Scope and Objectives, and Aligned digital strategies

Identifying the current and future states of the ecosystem is a critical component of the environment review. This is because creat-ing a shared vision helps all ecosystem players to rally around a common goal.

Setting forth an accompanying strategy helps stakeholders understand their roles, the ones of others and how their activities support the common vision. Often these are laid out in government reports, but the vision for the ecosystem can also come from other sources, such as the private sec-tor or academic networks.

Given that a vision and strategy are co-cre-ated, it is critical that they are exhaustive and inclusive of all stakeholder input across sectors.

Infrastructure and programmes:

___________________________________

Inclusive digital infrastructure, resilience and secure broadband

infrastructure, and soft infrastructure

These are the building blocks of an innovation ecosystem. Infrastructure is often categorised as hard or soft.

• Hard infrastructure includes con-nectivity, roads, electricity and pub-lic transportation

• Soft infrastructure includes shar-ing knowledge such as tech hubs, training resources and research institutions.

Programmes take advantage of this infrastructure, especially the soft infra-structure, to support the ecosystem.

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Talent and champions: ______________________________________

Talent appropriateness

Talent refers to the human capital that powers the ecosystem and the resources that enhance that capital.

It encompasses:

• Hard skills such as engineering and programming.

• Soft skills such as management, com-munications and administration.

In addition to a broad talent pool, every ecosystem needs specific champions to thrive. A champion is a person who plays a leadership role in the ecosystem by initiating change, building corner-stone institutions, and encouraging the contributions of new actors.

Capital and resources: ______________________________________

Appropriate demand side resources and continuum of supply side resources

Start-ups need capital to grow and thrive.

In the early stages, risk capital, such as from angel investors, is required.

As companies mature and expand, fund-ing from larger investors such as venture capitalists (VCs) and private equity funds can help drive growth.

Some of this can come from the govern-ment or civil society, but ultimately the majority should come from private inves-tors. To complement the work of financing start-ups directly, support networks and other ecosystem-building programmes need resources to operate successfully.

Markets and networks:

______________________________________

Integration of economic sectors and market access domestic

and international

Start-ups require markets to serve, which is why it is essential to understand the depth of the market and access it lo-cally, regionally, and internationally. Additionally, the government is often a significant purchaser of products and ser-vices and a source of contracts for bud-ding enterprises. As a result, an efficient and transparent public procurement pro-cess is useful for start-ups. Networks and clusters are also needed in ecosystems to ensure that innovators have access to all of the resources and connections they need.

Culture and communities:

______________________________________

Sustainable culture of entrepreneurship and innovation,

and communities

Cultivating an innovative, entrepreneurial culture involves sharing fundamental val-ues such as risk-taking, an appreciation for failure, and a willingness to iterate and learn. These values create a blueprint for behaviour across the ecosystem, shared by communities of innovators and cham-pions through events and activities.

INNOVATION.ITU.INT I 4 I

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ITUInnovation#rediscoverinnovation

Regulation and policy: ___________________________________________

Comprehensive and grassroots innovation policies and programmes

and legal frameworks

Supportive policies and regulations can provide fertile ground for the efforts of entrepreneurs and innovators.

Poorly developed policies can stifle innovation.

There are many areas of policy and regulation that are critical to the success of the innovation ecosys-tem, including taxation, trade policy, intellectual property law, financial regulation and business regulation, among others.

Central elements _____________________________

Amongst the other enablers there is a central space.

This space encompasses activ-ities focused on advancing the work of stakeholders in the eco-system specifically, such as com-munities sharing entrepreneur-ial culture, rather than actions that broadly support the econo-my, such as influencing national culture.

Infobox

Digital transformation is what happens when innovation is applied to solve problems through the use of ICT/Telecommunication. The benefits to a country and its people are immense – significantly increased productivity, economic growth and increased em-ployment opportunity. The degree to which these benefits are within reach depends on the vibrancy of the ICT-centric ecosystem and a corresponding long-term vision and strategy that supports it.

All stakeholders in the ecosystem need to understand their potential for making a dif-ference, as well as their very real capabilities – as they engage in transformation. The ITU Digital Innovation Framework not only helps transfer this understanding but also clearly sets out what enablers can achieve – as well as identifying the barriers they will encounter along the journey of change. Key factors and components that enhance, fos-ter and facilitate digital transformation are clearly clustered and helpfully organized in the diagram above.

PILL

ARS

PolicyCultureTalentInfrastructureMarketCapitalVision & Strategy

ISSU

ES

Scope and objectives

Integration of economic sectors

Sustainable culture of entrepre-neurship and innovation

Aligned Digital strategies

Market access do-mestic and international

Communities

Inclusive digital infrastructure

Resilient & secure broadband Infrastructure

Soft infrastructure

Talent appropriate-ness

Champions

Appropriate Demand side resources

Continuum of Supply side resources

Compre-hensive and grassroots innovation policies & programs

Legal frameworks

Understanding Digital Transformation Capabilities

INNOVATION.ITU.INT I 5 I

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ITUInnovation#rediscoverinnovation

Section B: How to use the Ecosystem Assessment Canvas

TimeUp to 4 hours

What you will need A3 paper

Sticky notes (red, yellow and blue)

Markers (assorted colours)

Time

Guidelines

Group

Stationary

Outcome

Steps

Knowledge wall

Access to browser

Time

Guidelines

Group

Stationary

Outcome

Steps

Knowledge wall

Access to browser

Infobox

Analytical framework

Time

Guidelines

Group

Stationary

Outcome

Steps

Knowledge wall

Access to browser

Steps

Agree upon a desired future. The primary stakeholders in the innovation eco-system—innovators, investors, academicians, policy-makers, etc.—come together to decide how the ecosystem should evolve.

A gap between the current and future states can be closed by eliminating the relevant challenges through good practices.

Guidl

ines &

Recommendations and Programmes

CURRENT STATE

FUTURE STATE

GAP

CHALLENGE

CHALLENGECHALLENGE

INNOVATION.ITU.INT I 6 I

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Understand the current state. Stakeholders engage in identifying the strengths and weaknesses of their ecosystem.

Analyse gaps. Based on the current situation and the desired future state, stake-holders identify key needs that should be prioritized in developing the ecosystem.

Good practices. Irrespective of where the gaps and opportunities are, key actors in an ecosystem discover good practices that should be shared and replicated, and look for international good practices which may serve as a model for addressing the issues. ITU is continuously developing a database of good practices for use in this process.

Identify challenges. Specific areas of action and good practices to be amplified are laid out to become the basis of recommendations for activities going forward.

Develop guidelines and recommendations. Based on a shared vision and under-standing of the current landscape, recommendations for how to address challeng-es and exploit opportunities can be produced.

Build programmes. In order to advance meaningful change in the ecosystem, rec-ommendations and policies must be translated into programmes.

INNOVATION.ITU.INT I 7 I

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ITUInnovation#rediscoverinnovation

Future State Analysis

Brainstorm the future state of each pillar on the tool, using the key elements of the corresponding pillars (see info box on page 8). Go through each one of the pillars and get the participants to describe it.

Participants must write down one idea per yellow sticky note and each group has to place their idea on the tool.

Enable an open discussion, get one of the groups to share their ideas, and com-pare them with the other groups. Reduce the number of ideas and place them on the knowledge wall. Do this through affinity groups and similarity; the participants can create new ones consolidating the information from before.

Tip 1 – Divergent and Convergent Thinking

It is recommended to use divergent and convergent thinking to gather the neces-sary information. The thinking mode is the way the participants are encouraged to reflect throughout the process. Divergent thinking is similar to ‘brainstorming’, ex-ploring as many ideas as possible without shutting them down. Convergent think-ing is when thinking is narrowed down to a few answers.

DIVERGENT THINKING CONVERGENT THINKING

EXPLORING AREA

• Struggle to integrate ideas• Emerging of new ideas• Build of mutual understanding

• Narrow down options• Decision making• Categorization• Finding Conclusions• Shared understanding

• Generates Alternatives• Open Discussion• Brainstorm• Diverse Perspectives• Full Participation

DIVERGENT THINKING CONVERGENT THINKING

EXPLORING AREA

• Struggle to integrate ideas• Emerging of new ideas• Build of mutual understanding

• Narrow down options• Decision making• Categorization• Finding Conclusions• Shared understanding

• Generates Alternatives• Open Discussion• Brainstorm• Diverse Perspectives• Full Participation

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PILLARS

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em A

sses

smen

t C

anva

s

Man

y in

nova

tors

str

ug

gle

to

lev

erag

e te

ch-

no

log

ical

ch

ang

es to

ad

dre

ss th

e p

rob

lem

s th

at t

hey

are

faci

ng i

n th

eir

com

mun

ity.

The

key

chal

leng

e is

the

ina

bili

ty o

f th

eir

eco

sys-

tem

s to

ab

sorb

tech

nolo

gy.

An

eco

syst

em r

efer

s to

a “

syst

em o

r net

wo

rk

of

inte

rco

nnec

ting

and

int

erac

ting

org

aniz

a-tio

ns, a

nd s

take

hold

ers

fro

m m

ultip

le s

ecto

rs,

who

co

me

tog

ethe

r and

ad

dre

ss th

e p

rob

lem

s p

eop

le a

re fa

cing

with

in th

eir

com

mun

ities

.”

Trad

itio

nally

, the

re a

re t

hree

eco

syst

ems

that

ar

e th

e cr

itica

l gro

wth

eng

ines

resp

ons

ible

for

nurt

urin

g IC

T in

nova

tion

fro

m id

ea to

mar

ket:

th

e IC

T ec

osy

stem

, th

e in

no

vati

on

eco

sys-

tem

, and

the

entr

epre

neu

rial

eco

syst

em.

This

Ecos

yste

m C

anva

s is a

n at

-a-g

lanc

e ov

ervie

w of

the

key c

ompo

nent

s in

the

inno

vatio

n ec

osys

tem

. Sco

res a

re b

ased

on

com

bine

d ta

rget

stak

ehol

der i

nter

views

on

a 0-1

0 sc

ale.

ITU

Inno

vatio

n Ec

osys

tem

Can

vas

Visi

on&

Stra

tegy

Polic

y &

Regu

latio

n

Capi

tal

Mar

ket

Cultu

re

Tale

nt

Infra

stru

ctur

e

Reso

urce

s Ch

ampi

ons

Prog

ram

mes

Netw

orks

Com

mun

ities

VISI

ON &

STR

ATEG

Y:

Nee

d fo

r one

sha

red

vis

ion

Ag

reem

ent o

n is

sues

Ec

osys

tem

wor

king

tog

ethe

r Su

pp

ort f

or s

hare

d v

isio

n;

TALE

NT &

CHA

MPI

ONS:

Te

chni

cal s

kills

So

ft sk

ills

Skill

s m

ovin

g to

inno

vatio

n C

ham

pio

ns le

adin

g &

b

eing

reco

gni

zed

;

INFR

ASTR

UCTU

RE &

PRO

GRAM

S:

Har

d In

fras

truc

ture

So

ft In

fras

truc

ture

(Kno

wle

dg

e)

Dis

trib

utio

n C

omp

etiti

vene

ss

Prog

ram

s to

sup

-p

ort i

nnov

ator

s;

CAPI

TAL &

RES

OURC

ES:

Ava

ilab

ility

of i

nves

tmen

t Re

sour

ces

for r

esea

rch

Poss

ibili

ty fo

r tra

de

& fo

r-ei

gn

inve

stm

ent

Gov

ernm

ent &

Inte

r-na

tiona

l fun

din

g

Reso

urce

s to

bui

ld e

co-

syst

em s

upp

orts

;

MAR

KET &

NET

WOR

KS:

Dom

estic

mar

kets

A

bili

ty to

exp

ort

Inno

vatio

n ne

twor

ks

Form

al a

ssoc

iatio

ns

Ecos

yste

m m

app

ing

&

col

lab

orat

ions

;

CULT

URE

& CO

MM

UNIT

IES:

A

ttitu

des

tow

ard

s ris

k &

ent

rep

rene

ursh

ip

Com

mun

ities

& e

vent

s Sp

read

of e

ntre

pre

-ne

uria

l cul

ture

D

iver

sity

& e

qua

li-ty

with

in e

cosy

stem

;

POLI

CY &

REG

ULAT

ION:

Pu

blic

sec

tor e

ngag

e-m

ent w

ith in

nova

tion

Pub

lic s

ecto

r con

nec-

tions

to e

cosy

stem

In

telle

ctua

l Pro

per

ty a

nd R

&D

IC

Ts

SMEs

Tr

ade

Fina

nce

CENT

RAL S

PACE

Con

nect

ions

be-

twee

n: R

esou

rces

, N

etw

orks

, Cha

mp

i-on

s, P

rog

ram

s,

& C

omm

uniti

esC

olla

bor

ativ

e &

Com

-m

unity

Driv

enD

edic

ated

ele

men

ts s

pec

ifi ca

lly

for f

oste

ring

inno

vatio

n.

PILLARS

INNOVATION.ITU.INT I 9 I

FACTSHEETRev1.1 - For review

ITUInnovation#rediscoverinnovation

Tip 2 – Large group structure and knowledge wall

In a knowledge wall, consolidate one common Ecosystem Assessment Canvas between all group. It is recommended that large group are split in manageable size, but the facilita-tor will need to consolidate all groups information into one canvas through active moder-ation when all groups finish their work. Note that correct representation of all stakeholders groups are needed to brinig empathy in the exercise because they can more accurately share the status of each indicator.

This can be turned into a manifesto of the ecosystem

INNOVATION.ITU.INT I 1 I

FACTSHEETRev1.1 - For review

ITUInnovation#rediscoverinnovation

Ecosystem Assessment canvasEnabling a conducive environment

Section A: The Ecosystem Assessment Canvas

Many innovators struggle to leverage tech-nological changes to address the problems that they are facing in their community. The key challenge is the inability of their ecosys-tems to absorb technology.

An ecosystem refers to a system or network of interconnecting and interacting organiza-tions, and stakeholders from multiple sectors,

who come together and address the problems people are facing within their communities.

Traditionally, there are three ecosystems that are the critical growth engines responsible for nurturing ICT innovation from idea to market: the ICT ecosystem, the innovation ecosys-tem, and the entrepreneurial ecosystem.

INNOVATION.ITU.INT I 1 I

FACTSHEETRev1.1 - For review

ITUInnovation#rediscoverinnovation

Ecosystem Assessment canvasEnabling a condusive environment

Section A: The Ecosystem Assessment Canvas

Many innovators struggle to leverage tech-nological changes to address the problems that they are facing in their community. The key challenge is the inability of their ecosys-tems to absorb technology.

An ecosystem refers to a “system or network of interconnecting and interacting organiza-tions, and stakeholders from multiple sectors,

who come together and address the problems people are facing within their communities.”

Traditionally, there are three ecosystems that are the critical growth engines responsible for nurturing ICT innovation from idea to market: the ICT ecosystem, the innovation ecosys-tem, and the entrepreneurial ecosystem.

This Ecosystem Canvas is an at-a-glance overview of the key components in the innovation ecosystem. Scores are based on combined target stakeholder interviews on a 0-10 scale.

ITU Innovation Ecosystem Canvas

Vision& Strategy

Policy & Regulation

Capital

Market

Culture

Talent

Infrastructure

Resources

Champions

Programmes

Networks

Communities

VISION & STRATEGY: Need for one shared vision Agreement on issues Ecosystem working together Support for shared vision;

TALENT & CHAMPIONS: Technical skills Soft skills Skills moving to innovation Champions leading & being recognized;

INFRASTRUCTURE & PROGRAMS: Hard Infrastructure Soft Infrastructure (Knowledge) Distribution Competitiveness Programs to sup-port innovators;

CAPITAL & RESOURCES: Availability of investment Resources for research Possibility for trade & for-eign investment Government & Inter-national funding Resources to build eco-system supports;

MARKET & NETWORKS: Domestic markets Ability to export Innovation networks Formal associations Ecosystem mapping & collaborations;

CULTURE & COMMUNITIES: Attitudes towards risk & entrepreneurship Communities & events Spread of entrepre-neurial culture Diversity & equali-ty within ecosystem;

POLICY & REGULATION: Public sector engage-ment with innovation Public sector connec-tions to ecosystem Intellectual Property and R&D ICTs SMEs Trade Finance

CENTRAL SPACEConnections be-tween: Resources, Networks, Champi-ons, Programs, & CommunitiesCollaborative & Com-munity DrivenDedicated elements specifi cally for fostering innovation.

PILL

ARS

Current State analysis

Brainstorm the future state of each pillar on the tool, using the key elements of the corresponding pillars (see info box on page 8).

Go through each one of the pillars and get the participants to describe it.

Participants must write down one idea per yellow sticky note and each group has to place their idea on the tool.

Enable an open discussion, get one of the groups to share their ideas, and com-pare them with the other groups. Reduce the number of ideas and place them on the knowledge wall. Do this through affinity groups and similarity; the partici-pants can create new ones consolidating the information from before.

*Tip 1 and 2 may come in handy, for this exercise

Gap

Based on the information gathered from the future and current states, identify the “jobs-to be-done” so as to close the gap and realize the desired future.

3

2

INNOVATION.ITU.INT I 10 I

FACTSHEETRev1.1 - For review

ITUInnovation#rediscoverinnovation

Time

Guidelines

Group

Stationary

Outcome

Steps

Knowledge wall

Access to browser

Outcome

An assessment of a current ecosystem’s situation and indentification of gaps/jobs-to be-done to realize the desired future state.

Key takeaways

• Through this tool, stakeholders will have a better comprehension of the prob-lems they are facing and the solutions to address their challenges.

• The Ecosystem Assessment Canvas will give an overview of the future of the ecosystem and act as an enabler by offering the required resources to its success.

Time

Guidelines

Group

Stationary

Outcome

Steps

Knowledge wall

Access to browser