IT Essentials Cisco

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    I T Essen t ia lsPC Har dw are and So f t w a re

    Com pan ion Gu ide

    2 2 0 - 6 0 1 , 6 0 2 , 6 0 3 , 6 0 4

    N ew Co u r se ( 2 0 0 6 )

    W r i t e r s

    Dav i d An f i n so n . Ken Qu am m e

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    Abou t t he A+ Cer t i f i cat ion

    A+ Essen t ia ls (220-601)

    with one of the following

    A+ I T Techn i ci an (220-602)

    A+ Rem ot e Sup por t Techn ician (220-603)

    A+ Depo t Techn ician (220-604)

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    W h at I s Com p TI A A+

    Cer t i f i ca t ion?

    Com p TI A A+ cer t i f icat i on is an industry-wide,

    vendor-neutral certification program developed andsponsored by the Comput ing Techno logyI ndu st r y Associ at i on ( Com pTI A) .

    The CompTIA A+ certification shows that you havea basic competence in supporting microcomputers.

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    W h o I s Co m p TI A?

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    A+ Essen t i al s ( 22 0 - 60 1 )

    Ex am Ob j ect i ves

    I n t r oduc t i on t o t h e Pe rsona l Com pu t e r

    Safe Lab Pr ocedu r es an d Tool Use

    Com pu t e r Assem b l y - St ep by St ep

    Basics o f Pr even t a t i v e Ma in t enance and

    Troub leshoo t i ng

    Fun dam en t a l Opera t i n g Sys tem s

    Fun dam ent a l Pr in t e rs and Scann ers

    Fu n d a m en t al N et w o r k s

    Secur i t y

    Com m un ica t i on Sk i l l s

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    Ex am Essen t ia ls

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    Computer Hardware

    Module #1

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    Th e Com p le t e PC

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    Describe a Computer System A computer system is a combination

    of Hardware & Software, which worksaccording the given instructions.

    H a r d w a r e is a physically touchablethings used in computer systems.

    S o f t w a r e is a set of instruction /commands to make the ComputerHardware workable. (Non-touchable)

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    Basic Types of Personal Computers

    Desktop PC

    Tower PC

    Mini Tower PC

    Laptop PC

    Palmtop PC

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    Persona l Com pu t er

    Componen ts

    Disp lay dev ices

    I n p u t d ev i ces

    Adap t e r ca rds

    Por t s an d cab les

    Coo l in g sys t em s

    Mothe r boa r ds

    Processors

    M e m o r y

    St or age d ev ices

    Pow er sup p l i es

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    Ty pes o f Sy st em Boar ds Nonintegrated System Board

    W/O integrated peripherals

    Have to install all devices on Slots

    Integrated System Board

    Built-in Devices on the system board e.g.

    sound / VGA / LAN / Modem etc.

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    Syst em Boar d Com pon en t s

    Chipsets Expansion slots

    Memory slots and externalcache

    CPU and processor slots orsockets

    Power connectors

    Onboard disk driveconnectors

    Keyboar d connect o rs

    Per iphe ra l po r t andconnec to rs

    BI OS ch ip

    CMOS ba t t er y

    Ju m p er s an d D I Ps w i t c h e s

    F i r m w a r e

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    A Typical Motherboard Chipset

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    A new Motherboard Chipsets

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    Sy st em Boar d For m Fact o r s

    Advanced Technology (AT)

    Advanced Technology Extended (ATX)

    Micro ATX

    New Low-profile Extended (NLX)

    Balanced Technology Extended (BTX)

    Low Profile Extended (LPX)

    New Others like IBM & Dell designs their own

    motherboards.

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    AT and ATX motherboards

    AT (left) and ATX (right) motherboards for quick visual comparison

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    Micro ATX Micro ATX

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    Micro BTX motherboard Micro BTX motherboard

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    ATX Motherboard

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    Motherboard with new Tech

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    Motherboard Processor Heatsink

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    Understanding CPUs

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    Processor Based Terms The maximum number of clock cycles that

    a CPU can handle in a given period of timeis referred to as its clock speed .

    The speed at which a CPU and the rest ofthe PC operate known as sy st em b u sspeed or Fr on t Side Bus

    1 hertz (1 Hz) = 1 cycle per second

    1 megahertz (1 MHz) = 1 million cycles per second

    1 gigahertz (1 GHz) = 1 billion cycles per second

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    Characteristics of Processors

    Hype r t h r ead ing

    Mul t i co r e T h r o t t l i n g

    Micr ocod e ( MMX)

    Ov er c lock in g

    Cache

    Vo l t age Regu la t o r Modu le

    Speed

    B a n d w i d t h

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    Dual Core / Core 2 Duo Processor

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    Cen t r a l Pr ocessin g Un i t ( CPU)

    Pr ocessor Sock et & Slo t

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    Processor Types & Technologies

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    PGA (Pin Grid Array) The PGA package is used by the Intel Xeon processor,

    which has 603 pins

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    PPGA (Plastic Pin Grid Array) The PPGA package is used by early Intel

    Celeron processors, which have 370 pins

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    FCPGA

    (flip chip pin grid array)The FC-PGA package is used in Pentium III and

    Intel Celeron processors, which use 370 pins

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    FC- PGA2 ( I HS)

    (flip chip pin grid array-2)

    Pentium III and Intel Celeron processor 370 pins

    Pentium 4 processor (478 pins)

    C G

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    FC-LGA4

    Flip Chip Land Grid Array 4 FC (Flip Chip) means that the processor die is

    on top of the substrate on the opposite sidefrom the LAND contacts

    OOI OLGA

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    OOI or OLGA

    (Organic Land Grid Array)The OOI i s used by t he Pen t i um 4 p rocessor , w h i ch h as 42 3 p in s

    S E C C

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    S.E.C.C.

    (Single Edge Contact Cartridge) The S.E.C.C. package was used in the Intel Pentium

    II processors, which have 242 contacts and thePentium II Xeon and Pentium III Xeon

    processors, which have 330 contacts

    S E P

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    S.E.P.

    Single Edge Processor The S.E.P. package was used by early Intel Celeron

    processors, which have 242 contacts

    S k t/Sl t T d th

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    Socket/Slot Types and the

    Processors They Support Socket 4 Pentium 60/66, Pentium 60/66 Over Drive

    Socket 5 Pentium 75-133, Pentium 75+ OverDrive, AMD K5

    Socket 6* 486DX4, 486 Pentium OverDrive

    Socket 7 Pentium 75-200, Pentium 75+ OverDrive, PentiumMMX, AMD K6

    Super Socket 7 AMD K6-2, K6-III

    Socket 8 Pentium Pro

    Slot 1 Pentium II, Pentium III, Celeron, all SECC and SECC2

    Slot 2 Pentium II Xeon, Pentium III Xeon

    Slot A Early AMD Athlon Socket 370 PPGA processors, including Pentium III and Celeron

    Socket 423 Early Pentium 4

    Socket A (Socket 462) AMD Athlon, Athlon XP, AthlonXP-M, Athlon MP, Thunderbird, Duron, Sempron

    Socket/Slot Types and the

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    Socket/Slot Types and the

    Processors They Support Socket 478 Pentium 4, Pentium 4 Extreme

    Edition, Celeron

    Socket 479 Pentium M, Celeron M Socket 486 80486

    Socket 563 AMD mobile Athlon XP-M

    Socket 603 Intel Xeon

    Socket 604 Intel Xeon with Micro FCPGA

    Socket 754 Athlon 64, Sempron, Turion 64

    Socket 771 Xeon 50x0 dual-core

    Socket 775 Pentium 4, Pentium D dual- core,Celeron D

    Socket 939 Athlon 64, Athlon 64 FX, Athlon 64 X2,Opteron 100-series

    Socket/Slot Types and the

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    Socket/Slot Types and the

    Processors They Support Socket 940 Athlon 64 FX (FX-51), Opteron

    Socket 1207 Replaces Socket 940when used with Opteronmultiprocessor systems

    Socket AM2 AMD single-processor systems,

    replaces Socket 754 and Socket939

    Socket S1 AMD-based mobile platforms,replaces Socket 754 in the mobile

    sector PAC418 Itanium

    PAC611 Itanium 2

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    Peripheral ports and connectors

    Mod em Ser ia l

    LAN Par al le l LPT1

    S- Video Ou t PS/ 2 Por t s

    DVI USB Por t s

    VGA Au d io Por t s

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    Ex t er n a l Con n ect ion s

    Plu g s, Por t s , Jack s, an d Con n ect or s

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    D-su bm in iat u r e Con n ect o r s

    Con n ect or Gend er Use

    DE9 Male Serial portDE9 Female Connector on a serial cableDB25 Male Serial port or connector on a parallel cable

    DB25 Female Parallel port, or connector on a serialcableDA15 Female Game port or MIDI portDA15 Male Connector on a game peripheral cable or

    MIDI cableDE15 Female Video port (has three rows of 5

    pins as opposed to two rows)DE15 Male Connector on a monitor cable

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    RJ-SeriesRJ- 1 1 RJ- 4 5

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    Ex p an sion Slo t s

    ISA (International Standard Architecture)

    PCI (Peripherals Component Interconnect)

    AGP (Accelerated Graphic Port)

    PCIe (PCI enhanced)

    CNR (Comm. Network Riser)

    AMR (Audio Modem Riser)

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    ISA / EISA Expansion Slots

    PC Bu s 8 bits wide 7-MHz speed Manual configuration

    I SA Bus 16 bits wide 7-MHz speed Manual configuration

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    PCI Expansion SlotsPCI Bus

    32 bits wide 33-MHz speed Self-configuring

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    PCI - X PCI-X is a 64-bit-wide bus

    The PCI-X 2.0 standard features four speed grades(measured in MHz):

    PCI-X 66,

    PCI-X 133,

    PCI-X 266,

    PCI-X 533.

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    AGP Expansion SlotAn AGP slot is a PCI slot, but one with adirect connection to the Northbridge.

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    AMR Expansion Slot

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    PCI Express Slot & Architecture

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    PCIe x1 x4 PCIe motherboards also contain slots with

    fewer lanes. Currently, 1 and 4 are themost common general-purpose PCIe slots.

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    Slots Types and Bandwidth

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    Types of of Memory Syn ch r on ou s Dyn am ic RAM

    D I M M

    DDR

    DDR2

    RDRAM

    R I M M SoDI MM

    MicroD I MM

    SRAM

    ROM

    CMOS

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    RAM Layout

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    144-pin SoDIMM

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    DIMM, DDR, DDR2, DDR3

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    SIMMs installed on board

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    DDR and DDR2 Difference

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    Rambus Dynamic RAM

    On boar d Flopp y and Har d Disk

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    Connec to rs FDDs (Floppy Disk Drives)

    Advanced Technology Attachment(ATA) 528MB

    Enhanced IDE (EIDE/PATA) 144PB Serial ATA (SATA) .

    Ultra DMA (UDMA) technology

    SCSI

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    Har d Disk Dr i ve Sy st em s Cont ro l le r

    Har d D isk Host Adap t er

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    Flopp y Dr i v es

    Flopp y Dr iv e Size Num ber o f Tr ack s Capac i ty

    514 DD 40 360KB

    514 HD 80 1.2MB

    312 DD 80 720KB

    312 HD 80 1.44MB

    312 ED 80 2.88MB

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    Floppy Disk Data Cable

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    SATA & IDE Hard Disk DrivesWith Data Cables Connectivity

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    BI OS Ch ip

    CMOS Bat t er y Date

    Time

    Hard drive configuration

    Memory

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    CD- ROM Dr iv es CD- R an d CD- RW Dr iv es

    DVD- ROM Dr iv es DVD Bu r n ers

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    Ot h er St o r age Med ia Rem ov ab le St o r age

    Tape Back u p Dev ices

    Flash Mem or y

    SD AND OTHER MEMORY CARDS

    USB-At t ach ed Ex t e rn a l Disk Dr iv es

    Advanced D ig i t a l St o r age

    HD DVD

    Blu - r ay D isc

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    Vid eo Tech n o log ies M o n o c h r o m e

    EGA an d CGA

    VGA

    SuperVGA

    XGA

    DVI

    HDMI ( High-Definition Multimedia Interface)

    Com po si t e Video

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    M o n i t o r s Dot Pi t ch The shortest distance

    between two dots of the same coloron the monitor.

    Refr esh Rat e(Technically called thevert ical scan frequency.)

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    Basic D iagn ost ic Pr oced u r es Def in e t he Pr ob lem

    Ch eck t h e Sim ple St u f f Fi r s t

    Check t o See I f I t s User Er ro r Rest a r t t he Com pu t e r

    Det e r m i n e I f t h e Pr o b lem I s Har d w ar e orSo f t w are Re la ted

    I f t h e Pr o b l em I s H ar d w a r e Rel at ed , Det er m i n e

    W hich Com ponen t I s Fa i l i ng

    Check Serv i ce I n f o r m at ion Sour ces

    I f I t A in t Br ok e Ask fo r Help

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    Lapt op s v s. Desk t op s Por tab i l i t y

    Cost Per fo rmance

    Expandab i l i t y

    Qu a l i t y o f Con st r u ct ion

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    Lap t op Case Lap t op Mo t he rb oar ds

    daughterboard

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    Lapt op Pr ocessor s Lap t op p rocesso rs m oun t t o t he

    m o t h er b o ar d d i f f er e n t l y t h a n d esk t o p

    processors .

    Lap t op p r ocesso rs ru n a t l ow er vo l t agesand clock speeds t h an d esk t op p r ocessor s.

    Lapt op p r ocessor s h ave

    act i ve s leep an d

    slo w - d o w n m o d es.

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    Lap t op Mem or y 144-pin SoDIMM

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    DDR MI CRODI MM 1 7 2 PI N

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    Storage Desktop Hard Disk vs Laptop Hard Disk

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    Laptop Hard Disk Connectivity Laptop Hard Disk Master Slave Settings

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    CDROM / DVD ROM Drives Desktop CDROM vs Laptop CDROM

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    I n p u t Dev ices LAPTOPS Keyboards

    Mice an d Po in t in g Dev ices Trackball

    Touchpad

    Touchpoint

    Touch screen

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    LCD Reso lu t io n s

    LCD Video St an d ar d s

    Nam e Reso lu t ion Rat io

    Extended Graphics Array (XGA) 800 600 4:3

    1024 768 4:3

    Super eXtended Graphics Array plus (SXGA+) 1400 1050 4.3

    Ultra eXtended Graphics Array (UXGA) 1600 1200 4.3

    Widescreen Ultra eXtended (WUXGA) 1920 1200 16:10

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    Ex p an sion Bu s an d Por t s PCMCI A ( PC Car d ) Ex p an s ion Bu s

    Personal Computer Memory CardInternational Association.

    (PCMCIA 2)(PCMCIA 3)

    (PCMCIA 5)

    Bandwidth = 32-bitBus Speed = 33MHz.

    Data-rate = 132Mbps

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    Pow er Syst em s Advanced Configurat ion and Power

    I nterface (ACPI ) , ACPI defines common interfaces for

    hardware recognition and configuration

    and, more important, powermanagement.

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    Globa l St a t es f o r Pow er G0 state (All Devices are running)

    G1 power-saving (Sub modes S1S4) S1 is the most power-hungry sleep mode.

    S2 uses less power than S1 (Processor is Off)

    S3 is also called Standby in Windows. S4 is called Hibernation in Windows.

    G2 power state is called soft off.

    G3 Mechanical Off.

    P S

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    Pr ocessor St a t es C0 is the operational state; no power is being saved.

    C1, or Halt, is a powered-down state, but the

    processor can return to action nearly instantaneously. C2, sometimes called Stop-Clock, uses less power

    than C1. The processor is still visible to softwareapplications but takes longer to wake up if a request

    is made. C3 is Sleep mode. In this state, the processor cache is

    flushed, and it will take a few seconds for theprocessor to be available.

    D i S

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    Dev ice St a t es D0 Fu l ly On is the full operating

    state. D1 and D2 are intermediate power

    states. Neither uses full power, and

    each device specifically defines itsown D1 and D2 states.

    I n D3 Of f , the device is completelypowered down and not responsive.

    Di i L t P b l

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    Diagn osing Lap t op Pr ob lem s Pow er Con cern s

    Video I ssues I n p u t Pr o b lem s

    N et w o r k in g Tr o u b l es

    L t d P t b l D i

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    Lapt op s and Por t ab le Dev ices Verify AC power (e.g. LEDs, swap AC adapter)

    Verify DC power

    Remove unneeded peripherals

    Plug in external monitor

    Toggle Fn keys

    Check LCD cutoff switch

    Verify backlight functionality and pixilation

    Stylus issues (e.g. digitizer problems)

    Unique laptop keypad issues

    Antenna wires

    Softwares

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    Operating System Software

    Microsoft Windows 98, XP, 2000, 2003

    Application Software

    MS Office, Media Players, Games, etc.

    Driver

    Piece of software to make hardware

    workable with Operating System.

    Unders tand ingOper at i ng Syst em s

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    Role o f Oper a t in g Sy st em

    Micr oso f t Oper a t ing Sy st em s

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    DOS W i n d ow s 1

    W i n d ow s 2 W i n d ow s 3 .x W i n d ow s 9 5 W i n d ow s 9 8

    W i n d o w s Me W i n d o w s N T W i n d ow s 2 0 0 0 W i n d o w s XP

    W i n d ow s 2 0 0 3 W i n d o w s Vi st a W i n d ow s 2 0 0 8

    Using Operating Systems

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    Windows GUI components My Computer

    My Network Places Control Panel The command prompt

    The Windows Registry Virtual memory System files

    Windows Explorer File and disk management

    Elem en t s o f a W ind ow

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    Control Panel

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    Vi r t u a l Mem o r y

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    Sw ap Fi le

    Pag e Fi l e

    Key Boo t Fi les

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    NTLDR

    BOOT.I NI BOOTSECT.DOS

    NTDETECT.COM NTBOOTDD.SYS

    NTOSKRNL.EXE

    Hardware Abstraction Layer HAL.DLL

    Disk Partitions

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    Primary Partition

    Extended Partition Logical Partition

    Unallocated Space

    File Systems

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    Get t in g D isk s Read y t o St or e Fi les

    an d Pr o g r a m s Fi le A l lo cat io n Tab le ( FAT)

    FAT16

    FAT32. NTFS / HPFS

    CDFS

    FAT12

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    File System / Data Write Structure

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    Internal Mechanism

    Fi le Man agem ent

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    Fi les an d Fold er s

    Each file has a filename of up to 255characters.

    Certain characters, such as a period (.)

    and slash (\ or /), are prohibited in thefilename.

    An extension (generally three or four

    characters) can be added to identify thefiles type.

    Fi le syst em At t r i bu t es &Advanced At t r i bu t es

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    Read On ly

    Hidden

    Arch i v ing

    I n d e x i n g

    Compress ion

    Encryp t ion

    Fi le Per m ission s

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    Full Control,

    Modify Read & Execute

    Read and Write

    Capab i l i t i es o f W in dow s Ex p lo r er

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    Viewing files and directories

    Opening programs or data files

    Creating directories and files Copying objects (files or directories) to other locations

    Moving objects (files or directories) to other locations

    Deleting or renaming objects (files or directories)

    Searching for a particular file or type of file

    Changing file attributes

    Formatting new disks (such as floppy disks)

    N av ig at in g an d Usin g W in d o w sExp lorer

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    Ex pan d in g a Fo ld er

    Col lap s in g a Fold er

    Select in g Mu l t ip le Fi les

    Op en in g a Fi le

    Ch ang in g t h e View Typ e

    Fin d in g Sp eci f ic Fi les

    Installing Operating Systems

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    I ns t a l la t i on Pr er equ i si t es

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    I n st a l la t io n Ty p e

    l ll

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    Typical Installation

    Full InstallationMinimal Installation

    Custom Installation

    I n st a l la t io n Met h o d s

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    Met hod Clean I ns ta l la t i on Upgr ade

    Unattended Install Yes Yes

    Bootable Media Yes No

    Sysprep Yes No

    Remote Install Yes No

    Press Any Key to Boot From CD

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    Welcome to Setup

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    End-User License Agreement

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    Create or Delete Partitions

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    Format the Installation Drive

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    Formatting Installation Drive

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    Regional and Language Options

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    Personalize Your Software

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    Product Key / Serial Number

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    Computer Name / Admin Password

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    Date and Time Settings

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    Network Settings

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    Workgroup or Domain Settings

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    Welcome to Windows / Complete

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    Automatic Update Enable / Disable

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    Skip the Internet Connect Screen

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    Skip

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    Thank You!

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    Identifying WindowsFile-Related Problems

    System files not found

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    y

    Configuration file issues Swap file issues

    Boot issues

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    Use a Windows startup disk

    Boot.ini

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    NTLDR

    Ntdetect.com

    Copy these files in Floppy Disk A: andboot computer from Floppy which willbypass the active partition and

    booting files and you will have anormal windows XP Start.

    Use Last Known Good Configuration

    This feature will allow you to undoh th t d bl i

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    any changes that caused problems in

    the CurrentControlSet registry key,which defines hardware and driversettings. The Last Known Good

    Configuration feature replaces thecontents of the CurrentControlSetregistry key with a backup copy that

    was last used to successfully start upthe operating system.

    Use System Restore

    Once Windows XP boots into Safe mode,click the Start button access the All

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    click the Start button, access the All

    Programs | Accessories | System Toolsmenu, and select System Restore. Becauseyoure running in Safe mode, the onlyoption on the opening screen of the SystemRestore wizard is Restore My Computer ToAn Earlier Time, and its selected bydefault, so just click Next. Then, follow

    along with the wizard to select a restorepoint and begin the restoration procedure.

    Use Recovery Console

    Once the system begins booting from

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    the CD, simply follow the prompts

    that will allow the loading of the basicfiles needed to run Setup. When you

    see the Welcome To Setup screen,press R to start the Recovery Console

    Command Func t i on

    ATTRIB Changes the attributes of a file or folder.BATCH Runs the commands specified in a text file so that you can

    perform many tasks in one step.CHKDSK Runs the hard disk checker.COPY Copies files from removable media to the system folders.

    (Note: With the console you cannot use wildcards!)

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    (Note: With the console, you cannot use wildcards!)DIR Lists the contents of a directory.DISKPART Creates or deletes disk partitions.ENABLE Enables a specified service or driver.EXTRACT Extracts compressed installation files (ones with

    .CABextensions) to the system partition. This command only

    works if you run the console from the installation CD.FIXBOOT Writes a new boot sector on the system partition.FIXMBR Writes a new Master Boot Record for the partition boot sectorFORMAT Formats the selected disk.

    HELP Displays a list of available Recovery Console commands.LISTSVC Lists all services and drivers running in Windows.LOGON Logs on to Windows.MAP Displays the drive letter mappings currently recognized. Can

    be helpful to use before DISKPART.

    Identifying Windows-BasedTroubleshooting Utilities

    Disk Managem ent Too ls

    Even t View er

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    Even t View er

    FORMAT.EXE

    CHKDSK

    DEFRAG.EXE

    NTBACKUP.EXE

    MSCONFI G.EXE REGEDI T.EXE

    CMD

    ATTRI B.EXE

    EXTRACT.EXE

    EDI T.COM

    Fix a corrupt Boot.ini

    Bootcfg /parameter

    / S h d k f ll d ll d ll

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    /Ad dScans the disk for all Windows installations and allows youto add any new ones to the Boot.ini file.

    /Scan Scans the disk for all Windows installations.

    /List Lists each entry in the Boot.ini file.

    /Defau l tSets default operating system as the main boot entry.

    /Rebui ldCompletely re-creates the Boot.ini file. The user mustconfirm each step.

    /Redi rect Allows the boot operation to be redirected to aspecific port when using the Headless Administration feature.

    The Redirect parameter takes two parameters of its own, [PortBaudrate ] [UseBiosSettings].

    /Disab lered i rec t Disables the redirection.

    Fix a corrupt partition boot sector

    To use the Fixboot tool, from theR C l d t

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    Recovery Console command prompt,

    type Fixboot [drive]:

    Where [drive] is the letter of thedrive to which you want to write anew partition boot sector.

    Fix a corrupt master boot record

    To use the Fixmbr tool, from theR C l d t

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    Recovery Console command prompt,

    type Fixmbr [device_name]

    Where [device_name] is the devicepathname of the drive to which you want

    to write a new master boot record.e.g. for C: = DeviceHardDisk0

    Disable automatic restart

    press [F8] to display the WindowsAdvanced Options Menu Then select

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    Advanced Options Menu. Then, select

    the Disable The Automatic Restart OnSystem Failure item and press [Enter]

    Restore from a backup

    Windows Backup Tool

    Thi d P B k T l

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    Third Party Backup Tool

    Partition Image etc.

    Perform an in-place upgrade

    Booting from CD and choosing torepair the old installed Operating

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    repair the old installed Operating

    System is known as in-place upgrade.

    Upgrading the Operating System

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    Installing Device Drivers

    1 L t d i f th d i

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    1 . Locate drivers for the device.

    2 . Connect the device to yourcomputer (either internally or

    externally). 3 . Load or install the proper drivers.

    4 . Configure the device.

    Optimizing Windows 2000and Windows XP

    Managing virtual memory

    De fragmenting disks

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    De-fragmenting disks

    Using caches

    Managing temporary files

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    Understanding Printer andScanner Fundamentals

    Impact printers Bubble-jet printers

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    Laser printers

    Other printers Printer interfaces and supplies

    Scanners and their components Flatbed scanners Sheet-fed scanners

    Handheld scanners Scanner interfaces

    I m p act Pr i n t e r s

    use some form of impact and aninked ribbon to make an imprint on

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    inked ribbon to make an imprint on

    the paper. In a manner of speaking,typewriters are like impact printers.

    There are two major types of impactprinters:

    Da isy - W heel Pr in t er s

    Dot - Mat r i x Pr i n t er s

    Daisy -W h eel Pr i n t er s

    The i r speed i s ra t ed by th e nu m ber o f char act e rs per second(cps ) t h ey c an p r i n t .

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    Dot -Mat r ix Pr in t er s

    The p i ns i n t h e p r i n t - head a re w rapped w i t h c o il s o f w i re t ocrea te a so leno id and a re he ld i n t he r est pos it i on by acom b i na t i on o f a sm a ll m agne t and a s p r i ng To t r i gge r a

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    com b i na t i on o f a sm a l l m agne t and a s p r i ng . To t r i gge r a

    pa r t i cu l a r p i n , t he p r i n t e r con t ro l l er sends a si gna l t o t he p r i n t -head , w h i ch ene rg i zes t he w i res a round t he

    app rop r i a te p r i n t w i re . Th i s t u r nst h e p r i n t w i r e i n t o an

    e lect rom agnet , w h i ch r epel s t hep r i n t p i n , f o r c ing i t agai nst t hei n k r i b b o n a n d m ak i n g a d o t o nt he pape r .

    Bu bb le- Jet Pr in t er s

    In a bubble-jet printer, bubbles of inkare sprayed onto a page and form

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    are sprayed onto a page and form

    patterns that resemble the itemsbeing printed.

    Par t s o f a Ty p ica l Bu b b le-Je tP r in te r

    Printhead/ink cartridge

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    Head carriage, belt, and steppermotor

    Paper-feed mechanism

    Control, interface, and power circuitry

    Printer Carriage & Stepper Motor

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    Typical Bubble-Jet PrinterFront View

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    Laser Pr in t er s

    There are two major types of pageprinters: those that use the

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    p

    electrophotographic (EP) printprocess and those that use the light-

    emitting diode (LED) print process. El ect r o p h o t o g r a p h i c ( EP)

    LED Pag e Pr in t er s

    Elect r opho t og r aph i c ( EP) LaserP r i n te r s

    THE TONER CARTRI DGE

    THE LASER SCAN NI NG ASSEMBLY

    HI GH- VOLTAGE POW ER SUPPLY

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    HI GH VOLTAGE POW ER SUPPLY

    PAPER-TRANSPORT ASSEMBLY

    FUSI NG ASSEMBLY

    Laser Printer Process (side view)

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    Paper Feed and Exit Function

    The pape r - t ranspo r t assemb ly i s respons ib le f o rm o v i n g t h e p ap er t h r o u g h t h e p r i n t e r . I t co n si st s o f amo to r and seve ra l rubbe r i zed ro l l e rs t ha t each

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    pe r fo rm s a d i f f eren t f unc t i on .

    The transfer corona assembly

    W h e n t h e l a s e r w r i t e s t h e i m a g e s o n t h epho tosens i t i ve d rum, t he t one r t hen s t i c ks t o t heexp osed ar eas; Th e t r a n s fer co ro n a a sse m b ly i s g iven

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    a h igh -vo l t age cha rge , w h i ch i s t r ans fe r red t o t hepape r w h i ch pu l l s t he t one r f r om the pho tosens i t i ved r u m .

    FUSI NG ASSEMBLY

    EP laser p r in t e rs inco r por a t e a dev ice k now n as a f use r w h ich uses t w o ro l l er s t h a t app l y p ressu r e and hea t t ofuse th e p last i c t one r p a r t i cles to t he paper .

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    You may have no t i ced tha t pages f rom e i t he r a l ase rp r i n t e r o r a cop ier ( w h i ch u ses a sim i l ar dev i ce) com eou t w a rm . Th is i s because o f t h e fuser .

    The EP print process /Laser Printers

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    Ot h er Ty pes o f Pr in t er s

    Sol id in k Solid-ink printerswork much like bubble-jet

    printers: However, in a solid-ink printer, the ink is in

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    p , p ,

    a waxy solid form rather than in liquid form.

    The r ma l Thermal printerswork by using a printhead the

    width of the paper. When it needs to print, theprinthead heats and cools spots on the printhead.

    Dye sub l im a t i on

    Dye-sublimation printers are used most often in thegraphics or printing industries.

    Pr in t er I n t er faces an d Su pp l i es

    SERI AL

    PARALLEL

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    UNI VERSAL SERI AL BUS ( USB)

    NETWORK

    I NFRARED

    SCSI

    W I RELESS

    Scan n er s an d Th e i rComponen ts

    Glass plate and cover

    Scanning head

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    Stepper motor

    Interface

    A typical scanner Processand its components

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    Ch ar g e Cou p led Dev ice ( CCD)Con t act I m age Sen so r ( CI S)

    A charge coupled device (CCD) arrayis a device inside a scanner that

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    converts photons (particles of light)into electricity.

    CIS technology replaces the mirrorsand CCD array with a sensor as longas the glass plate is wide. The light

    source is a set of LEDs that runs thelength of the glass plate as well.

    Scanner Types

    Fla t b ed Scan n er s

    Sh eet - Fed Scan n er s

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    Han dh e ld Scann er s

    Flat b ed Scan n er

    Sh eet Fed Scann er

    Net w o r k in g Fu n d am en t a ls

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    Computer Networks

    A network links two or more computerstogether to communicate and share

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    resources. A computer network allows computers to

    link to each others resources.

    Understanding NetworkingFundamentals

    LANs vs . W ANs

    Pr i m ar y n et w o r k co m p o n en t s

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    N et w o rk opera t i ng s y st em s ( N OSs)

    N et w o r k t o p o lo g ies

    Net w o r k co m m u n i cat io n s

    N et w o r k co m m u n i cat i on p r o t o co ls

    Pr o t oco l addr essing

    N et w o r k ar ch i t e ct u r es

    LANs vs. W ANs

    Local area networks (LANs) wereintroduced to connect computers in a

    i l ffi

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    single office. Wide area networks (WANs)

    expanded the LANs to includenetworks outside the localenvironment and also to distribute

    resources across distances.

    Local Ar ea Net w or k s ( LANs)

    LANs are simply the linking ofcomputers to share resources within

    l d i t

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    a closed environment.

    W id e Ar ea N et w o r k s ( W AN s)

    WANs can span buildings, states,countries, and even continental

    b d i

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    boundaries.

    Pr im ar y Net w o r k Co m p o n en t s

    Servers

    Servers offer networks the capability of centralizingthe control of resources and can thus reduced i i t ti diffi lti

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    administrative difficulties.

    Clients or workstations

    Workstationsare the computers on which thenetwork users do their work, performing activitiessuch as word processing, database design, graphicdesign, e-mail, and other office or personal tasks.

    Resources

    Net w o r k Resou r ces

    Printers and other peripherals

    Files

    A li ti

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    Applications

    Disk storage

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    Peer - t o -Peer Net w o r k s

    In a peer-to-peer network, thecomputers act as both service

    providers and service requestors

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    providers and service requestors.

    Cl ien t - Ser v er Resou r ce Mod e l

    Server-based networks use a dedicated, centralizedserver.

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    N et w o r k To p o lo g ies

    Bus (can be both logical and Physical

    Star (physical only)

    Ring (can be both logical and Physical

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    Ring (can be both logical and Physical

    Mesh (can be both logical and Physical

    Hybrid (usually physical)

    Bu s Top o log y

    A bus is the simplest physicaltopology. It consists of a single cable

    that runs to every workstation

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    that runs to every workstation.

    St ar Top o log y

    A physical star topology branches eachnetwork device off a central device called a

    hub making it very easy to add a new

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    hub, making it very easy to add a newworkstation. Also, if any workstation goesdown, it does not affect the entire network.

    Rin g Top o lo g y

    A physical ring topology is a unique topology. Eachcomputer connects to two other computers,

    joining them in a circle and creating a

    unidirectional path where messages move from

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    unidirectional path where messages move fromworkstation to workstation.

    Each entity participating in

    the ring reads a message

    and then regenerates it

    and hands it to its neighbor

    on a different network cable.

    Mesh Top o log y

    In Mesh physical topology, each deviceis connected to every other device

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    Hyb r id Topo logy

    The hybrid topology is simply a mix of theother topologies. It would be impossible to

    illustrate it, because there are manycombinations

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    illustrate it, because there are manycombinations.

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    The 7 Layers of OSI Model

    1.Application layer

    2.Presentation layer

    3 Session layer

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    3.Session layer

    4.Transport layer

    5.Network layer

    6.Data Link layer

    7.Physical layer

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    I EEE 8 0 2 Pr o j ect Mod e ls

    802.1 Internetworking

    802.2 Logic Link Control

    802.3 CSMA/CD LAN

    802.4 Token Bus LAN 802 5 T k Ri LAN

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    802.5 Token Ring LAN

    802.6 Metropolitan Area Network

    802.7 Broadband Technical Advisory Group

    802.8 Fiber Optic Technical Advisory Group

    802.9 Integrated Voice/Data Networks

    802.10 Network Security

    802.11 Wireless Networks

    802.12 Demand Priority Access LAN

    N et w o r k Co m m u n icat io nPro toco ls

    TCP/IP

    IPX/SPX

    NetBEUI/NetBIOS

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    /

    AppleTalk

    TCP/ I P

    Transm ission Cont rol Protocol/ I nternetProtocol (TCP/ I P) suiteis called a suite

    because its a collection of protocols.

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    p I n t er n e t Pr o t o co l ( I P) Handles the

    movement of data between computers as well

    as network node addressing

    Tr ansm ission Con t r o l Pr o t oco l ( TCP)

    Handles the reliable delivery of data

    I PX/ SPX

    I nternetwork Packet Exchange/ SequencedPacket Exchange ( IPX/ SPX) is the default

    communication protocol for versions of theNovell NetWare operating system

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    pNovell NetWare operating system

    The two main protocols in IPX/SPX are IPX

    and SPX. IPX provides similar functions to TCP.

    SPX provides functions similar to the TCP/IP

    suite protocols IP and UDP.

    Net BEUI / Net BI OS

    NetBEUI (pronounced net-boo-ee) isan acronym formed from NetBIOS

    Extended User Interface. originallydeveloped by IBM and Sytek to manage

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    g ydeveloped by IBM and Sytek to managedata exchange and network access.

    AppleTalk

    AppleTalk is not just a protocol; it is aproprietary network architecture for

    Macintosh computers. It uses a busand typically either shielded or

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    pand typically either shielded orunshielded cable.

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    The IP address structure

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    IP ClassesTheir Min & Max Ranges

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    I d en t i f y in g Co m m o n Net w or k Med iaCabl ing

    Coax ia l cab le(or coax) contains acenter conductor made of copper,

    surrounded by a plastic jacket, with abraided shield over the jacket

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    braided shield over the jacket

    Tw ist ed - Pa ir

    Tw ist ed - pa i r cabling is usually classified intwo types: unshielded twisted-pair (UTP)and shielded twisted-pair (STP).

    UTP is simply twisted-pair cabling that is

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    unshielded.

    STP is the same as UTP, but it has a braided foil

    shield around the twisted wires (to decreaseelectrical interference).

    UTP & STP Cables Pairs & Colors

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    UTP SEVEN GRADES

    Category 1 voice-only

    Category 2 speeds up to 4Mbps.

    Category 3 speeds up to 10Mbps

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    Category 4 speeds up to 16Mbps.

    Category 5 speeds up to 100Mbps.

    Category 5e speeds up to 1Gbps.

    Category 6 speeds up to 1Gbps and beyond.

    Fiber -Opt ic

    It provides transmission speeds from 100Mbps to10Gbps and a maximum distance of several miles.Because it uses pulses of light instead of electric

    voltages to transmit data, it is immune to electricalinterference and to wiretapping

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    interference and to wiretapping.

    FI BER- OPTI C CONNECTORTYPES

    Straight Tip (ST) fiber-optic connector,developed by AT&T, is probably the mostwidely used fiber-optic connector.

    Subscriber Connector

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    W ir eless N et w o r k s

    Wireless transmissions are madethrough the air by infrared light, laser

    light, narrow-band radio, microwave,or spread-spectrum radio.

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    Un d er st an d i n g N et w o r k in gComponen ts

    Repeaters

    Hubs/switches

    Bridges

    R t

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    Routers

    Brouters Gateways

    Repeaters

    Repeatersare simple devices. They allow acabling system to extend beyond its maximumallowed length by amplifying the network

    voltages so they travel farther. Repeaters arenothing more than amplifiers and, as such, arevery inexpensive

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    very inexpensive.

    Hu b s/ Sw i t ch es

    Hubs repeat any signal that comes inon one port and copy it to the other

    ports (a process that is also calledbroadcasting).

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    g)

    Sw i t ches dont repeat everythingthey receive on one port to every

    other port as hubs do.

    Br idges

    They join similar topologies and areused to divide network segments.

    Bridges keep traffic on one side fromcrossing to the other.

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    g

    Rou te rs

    Routersare highly intelligent devices thatconnect multiple network types anddetermine the best path for sending data.

    They can route packets across multiplenetworks and use routing tables to store

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    network addresses to determine the best

    destination. Routers operate at the Networklayer of the OSI model.