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Confidential GlobalFoundries © 2021 All Rights Reserved 1
iSupplier Invoice Creation Training - US
Regions
July 2021
GlobalFoundries © 2021 All Rights Reserved 2
Important Notes
• DO NOT click on the “Back” button during the Invoice Creation process
• Ensure all information included are complete and correct before proceeding to submit
• Otherwise, it would be rejected
• First attachment must always be the invoice in PDF format and should include the PO and DO/Work Confirmation number
• GLOBALFOUNDRIES’ system runs in Pacific Standard Time Zone (PST)
• Take note of the time difference while performing the Invoice Creation process in the portal
• iSupplier Invoice Creation only supports creation of invoices with PO purchase
• Credit Memo and Non-PO invoice creation are NOT applicable here
• NOT applicable for invoices billed to EMEA GLOBALFOUNDRIES entities located in Dresden/Netherlands/Abu Dhabi
• Send hard copy invoices
• If electronic invoicing has been agreed on, EMEA invoices should be sent via email
Content Page
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Checking PO Number (Bill-To-Entity Name)
Checking PO Type (2-way or 3-way)
View PO Status
1
2
3
Login to Create Invoice
PO Invoice Creation
4
5
Invoice Status6
Invoice Termination7
View Payment Status8
Frequently Asked Questions9
Log In & Password Queries10
Contact Us11
Checking PO NumberBill-To-Entity Name
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Checking PO Number
PO number (First 3 digits)
(e.g. 160xxxxxxxxx)Bill-To Entity
160/161/162 GLOBALFOUNDRIES U.S. 2 LLC
170/801 GLOBALFOUNDRIES U.S. Inc.
800 GLOBALFOUNDRIES Inc.
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• Bill-To Name reflected on invoice copy must be in accordance to GLOBALFOUNDRIES’ Purchase Order (PO) numbers as shown below
• Incorrect or incomplete Bill-To Name will be rejected
Checking PO Type2 Way or 3 Way
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Please check the PO type before proceeding.
Checking PO Type
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PO Type
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View PO Status
Log in using the Username and Password provided
Login to iSupplier Home Page
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• Login page to Oracle iSupplier Portal (click here to be directed to login page*)
• Alternatively, you could visit http://www.globalfoundries.com > Portal Login > Supplier
• For ease of access, please bookmark this page onto your desktop
Click on “GFX iSupplier Portal”
View PO Status
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Click on “Home”
View PO Status
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View PO Status
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• To view ALL PO status, click on “Orders” at the task menu
• To view NEW PO pending acknowledgement, select “Purchase Orders to Acknowledge” > “Go”–If PO is issued under incorrect entity name, amount, currency etc., REJECT PO and inform buyer to
amend PO
• To view PO details, click on the respective PO number
View PO Status
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• Under “Actions”
dropdown list, select
desired action for that PO–Acknowledge PO (ensure
details in PO are correct)
–View PDF
–View Receipts
–View Invoices
–View Payments
–View Shipments
Login to Create Invoice
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Click on “GFX iSupplier Portal”
Login to Create Invoice
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Click on “GF Create Invoices”
Login to Create Invoice
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Login to Create Invoice
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• Only invoices with PO purchases can be created via iSupplier Portal
Click on “Go”
Login to Create Invoice
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• Keying in a valid PO number is needed
• DO number is not required here when you are creating the invoice
Click on “Go” once
Login to Create Invoice
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FOR 3 WAY PO TYPE
• A reminder message will appear after you click “GO”:–You can only create an invoice only if receiving is performed in system
–Click “GO” again to display the eligible to bill PO and PO line items for your selection.
Click on “Go” again to search
Login to Create Invoice
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• After you click on “GO”, If receiving has been performed, then the list of eligible to bill PO and
PO line items will be displayed for your selection
Login to Create Invoice
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1. Under the “Select” column, tick the boxes corresponding to the PO numbers you wish to
create the invoice for. You are only allowed to create 1 invoice for 1 PO.• Ensure that the selected Work Confirmation / DO number are reflected the same in your invoice image
1. Click “Add Selected Lines” to proceed
(1)
(2)
PO Invoice Creation
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PO Invoice Creation
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• Fill in the mandatory fields marked with an asterisk (*) according to the invoice copy
TAX AMOUNT (if any)
Select the appropriate SHIP
TO ADDRESS from the
Search icon
Must attach invoice as 1st attachment in PDF
To change line total amount, edit the “Invoice Quantity” field accordingly
IMPORTANT
• 1st attachment must be Invoice in PDF
format
• 2nd attachment must be the service
completion report (SCR) in PDF format
• Invoice image must include PO number
and DO/Work Confirmation/SCR number
PO Invoice Creation
DO NUMBER
• For 3-way goods PO: DO number is MANDATORY
• For services PO (PO#XXX003YYYYYY): You may indicate invoice number as DO number if you do not
have a service completion report number available
• For Scheduled PO (PO#XXX100YYYYYY): Indicate invoice number as DO number
DELIVERY ORDER NUMBER
Submission Process
• Check that all mandatory (*) fields are filled in correctly
• Ensure that the “Total Amount” is tallied to that of the invoice
Click “Submit” to submit invoice for processing
Post Submission
• Upon submission, a confirmation message would be shown
Enter the invoice number and click Go to see the invoice status
Enter the invoice # and click “Go” to see the
invoice status
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Invoice Status
Invoice Status
• After submission, the Invoice Status and Remarks will be:
“Exception; Verify iSupplier Invoice”
123 PTE LTD
IMPORTANT
• At this point, no action is required from you
• Kindly wait for 3 - 5 days for the invoice to be processed
Invoice Status
Status Description Action Required
Exception• Invoice is blocked for payment due to discrepancies
• Respective AP staff will work on resolving this NIL
Terminated
• Invoice is rejected and returned to vendor with comments
• Vendor should refer to the remarks field
• Take necessary actions if needed
Refer to slide 30 for
follow up
Processed• Invoice is successfully validated
• Ready for payment upon due dateNIL
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• After 3 - 5 days, the Invoice Status should be one of the following:
Invoice Termination
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Invoice Termination
• Upon termination of invoice, please re-submit a new invoice with changes made according to the following list of remarks:
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SE-Duplicate Invoice
• No action required
• DO NOT re-submit invoice
View Payment Status
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View Payment Status
Click “Payments” under the Home tab
View Payment Status
• Enter the search criteria (e.g. Invoice number, Payment number, Range, etc.)
• Payment number refers to the Reference number stated on supplier bank statement
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Click “Go”
View Payment Status
• Click on the respective Payment numbers to view further details regarding the payment transaction
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View Payment Status
• Payment details (e.g. Payment Amount, Invoice Number) are displayed
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Click “Return to View Payments” to query for another payment
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Frequently Asked Questions
Frequently Asked Questions
FAQs Slide
1“I am unable to log into the iSupplier Portal as I encounter the following error. Why is
this so?Error: Cannot Display Page”
38
2 “What is the Delivery Order Number?” 38
3“I have keyed in the PO number into the search box under Invoice Creation. However,
no result was found. How do I proceed?”39
4“I can’t seem to find the iSupplier Invoice Creation training materials on the iSupplier
Portal. What do I do?”40
5
“I have completed all the necessary fields correctly, but when I submit, I face the
following error:
Supplier Invoice Date should be less than or equal to Today’s date”
41
6 “How do we submit credit notes via iSupplier?” 42
7“Do we need to send soft copy invoices via email/post after submitting invoices via
iSupplier?”42
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Frequently Asked Questions
Question 1
I am unable to log into the iSupplier Portal as I encounter the following error. Why is this so?
Question 2
What is a Delivery Order Number?
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This happens when the “Back” button is pressed during any point of login or while navigating the portal.
DO NOT PRESS THE “BACK” BUTTON WHEN CREATING AN INVOICE.
To resolve this issue, please clear the browser history and cookies.
On Google Chrome or Internet Explorer,1. Press Ctrl+Shift+Delete
2. Fill in all the checkboxes and click Clear/Delete
It refers to your Work Confirmation, Packing Slip, Delivery Note or the document that shows proof of
delivery with a reference number when the tangible item is sent to logistics.
Frequently Asked Questions
Question 3
I have keyed in the PO number into the search box under Invoice Creation. However, no result was found. How do I proceed?
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1. For delivery of tangible goods - Ensure that the DO has been submitted to GLOBALFOUNDRIES’ central store for completion of receiving activities.
2. If DO has not been submitted, results will not be found during the search. Hence, submit the necessary documents as soon as possible.
3. If DO is done, contact our US AP Team. Refer to slide 51 for contact details.
Frequently Asked Questions
Question 4
I can’t seem to find the iSupplier Invoice Creation training materials on the iSupplier Portal. What do I do?
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The iSupplier Invoice Creation training materials are NOT available on the Oracle application home page. It can be found under the following tabs:
1. Finance2. GF Invoice Creation
It is located on the panel at the right hand side of the page as shown above.
Frequently Asked Questions
Question 5
I have completed all the necessary fields correctly, but when I submit, I face the following error:
Supplier Invoice Date should be less than or equal to Today’s date.
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Our iSupplier Portal follows the Pacific Standard Time (PST). Thus, there is a 16 hours difference. As such, if the invoice date entered does not account for the time difference, an error will arise.
To resolve this, please wait and submit your invoice the next day.
Do note that your invoice date entered has to be the same as that of your invoice attachment.
Frequently Asked Questions
Question 6
How do we submit Credit Notes via iSupplier?
Question 7
Do we still need to send soft/hard copy invoices via email/post after submitting invoices via iSupplier?
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Do send all Credit Notes in PDF format to:
Also, please note that all Statement of Accountsshould be in Excel format and sent to:
No, you are not required to do so. Do note that invoices received through email/post will NOT be
processed.
Log in and Password Queries
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Creation of iSupplier Account (for NEW users)
• Once an iSupplier account is created, you will receive 2 different emails• Take note of emails with the below subject headers• Should you need any assistance with the log in access, kindly drop an email to our Support Team
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Subject: GLOBALFOUNDRIES : Account Registration complete - XXXXXX
Subject: GLOBALFOUNDRIES : Password For Your Recently Registered Account
To Reset Password
• You are able to reset your password if forgotten• From the main screen, click on “Forgot Password? (GLOBALFOUNDRIES Suppliers Only)”
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To Reset Password
• Key in your Login ID and Email Address• Click “Reset”• A temporary password will be sent to the email registered to this login ID
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• A notification that the password reset is successful would appear, as shown below
To Reset Password
• You will receive an email from [email protected]• Click on the link provided in the email• Should no action be taken within 10 mins of receiving the email, the link will be disabled
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To Reset Password
• Key in your Login ID• Enter your New Password and Confirm New Password• Click on “Change Password”
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• You will receive the below message once your password has been successfully updated
To Reset Password
If you have any questions or problems when resetting your password, feel free to contact our IT support teams:
1. Singapore• Hotline: (65) 6670-4357• Email: [email protected]
2. US• Hotline: (1) 518-305-4357• Email: [email protected]
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Summary
Please remember to send to following documents to their respective mailboxes:
Document Type Platform to be Sent Through Format
Invoice iSupplier PDF
Credit [email protected]
Statement of Accounts
Excel
IMPORTANT
Should any of the above stated documents be sent by post, they will NOT be entertained.
Thus, please take note of the above.
Contact Us
If you have any issues, do contact our US AP team at:
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The information contained herein is the property of GLOBALFOUNDRIES and/or its licensors.
This document is for informational purposes only, is current only as of the date of publication and is subject to change by GLOBALFOUNDRIES at any time without notice.
GLOBALFOUNDRIES, the GLOBALFOUNDRIES logo and combinations thereof are trademarks of GLOBALFOUNDRIES Inc. in the United States and/or other jurisdictions. Other product or service names are for identification purposes only and may be trademarks or service marks of their respective owners.
© GLOBALFOUNDRIES Inc. 2019. Unless otherwise indicated, all rights reserved. Do not copy or redistribute except as expressly permitted by GLOBALFOUNDRIES.
Thank you
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