iStore_PPT

Copyright © 2006, Oracle. All rights reserved.1

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TheThe

GGloballobal BBusinessusiness ReleaseRelease

IntroducingOracle E-Business Suite R12


Release 12 Enables You To…Release 12 Enables You To…

Think GloballyThink Globally

Work GloballyWork Globally

Manage Systems GloballyManage Systems Globally

Think GloballyThink Globally

Work GloballyWork Globally

Manage Systems GloballyManage Systems Globally

Increase productivity with global processes that cross applications, divisions, and regions

http://apps.oraclecorp.com/ebs-home.html


Agenda – TOI R12 CRM

1. What is iStore

2. iStore CRM & ERP integrations

3. iStore R12 New & Changed Features

i. Telecommunication Service Ordering

ii. B2C Feature Enhancements

iii. B2B Feature Enhancements

4. iStore Technical Changes


What is iStore

Oracle iStore is an electronic commerce application that enables companies to build, manage, and personalize powerful, global and scalable Internet storefronts.

iStore may be used in both business-to-business (B2B) and business-to-consumer (B2C) selling model.


'Customers can increase revenue by using Oracle iStore to run online marketing campaigns, cross-sell and up-sell related products, create

targeted catalogs and pricing and manage the entire order and inventory processes.'

American Hospital Corporation, EAS, EMC, Hazelden Foundation, Infinity Resources, Inter-Tel(r), Incorporated,

Master Lock, Plantronics, Qatar Steel Company, Specialized Bicycles, Toshiba America Business Solutions, Inc., Viewsonic,

and Viking Range

It’s all about the Customer !


iStore integration with CRM and ERP modules

Accountsreceivable

C onfigurator

Price Engine

iS tore Inventory

M R P

iM arketing

EcFoundation

2

11b

5

8

3

O rderC apture

4

6

iPaym ent

7

O rac leT eleSales(Q uotes&

O pportun ities)

9

10

12

O rderM anagem ent

A /R AP I O T M API

iSupport

1

O T M

5

11a

O racleShipping

13


iStore Release 12 Offering

Telecommunication Service Ordering

B2C Feature Enhancements

B2B Feature Enhancements

http://ouweb.us.oracle.com/ebus/TOIs_r12_ord_istore.html


iStore Release 12


Telecommunication Service Ordering

1. New Configuration

Configure service starting from phone

Configure service starting from plan

2. Shopping Cart Enhancements

One-Time and Recurring Prices

Pay Now, Pay Later

Reconfiguration from Shopping Cart

3. My Products View

Install Base View

Reconfiguration from Install Base

R12 New Features

Microsoft PowerPoint Slide Show


iStore Release 12

1. Online Account Creation for Existing Customers

2. Usability Enhancements

3. Checkout Enhancements

Single Page Checkout

Statement Address and Credit card Verification Value (CVV) support

Contracts Enhancements

4. Online return enhancements


B2C Feature Enhancements

R12 Features


B2B Feature EnhancementsiStore Release 12


R12 Features

1. User Access

Single Sign On and Partial Registration

2. Usability Enhancements

3. Checkout Enhancements

Ability to capture end-customer information

New UI for multiple shipping and billing addresses

Defaulting options

Ability to skip checkout steps for order placement

4. Order Tracker Enhancements

5. Procurement System Integration


iStore Release 12

1. No New Forms

2. No forms have changed, there have been minor and major changes in a lot of html pages listed in the excel.

3. No Obsolete forms or HTML Pages

4. Status Quo on XML Publisher components, Reports & Workflows

5. 85 New API’s, 7 Deprecated API’s, More than 60 API’s changed

6. 7 New programs introduced for credit card consolidation, installed base & customer details, no obsolete programs, changes to various programs have been made

7. 3 New SQL loader files for migrating credit card, pricing information and making changes in tables views etc, no sql loader files have changed or become obsolete.

8. Change in ‘MSITE DEVELOPER DF’, The CC_TYPE field would be mapped to a value set IBE_CREDIT_CARD_TYPES whose validation will be on the Oracle Payments table IBY_CREDITCARD_ISSUERS_V.


Technical ChangesMicrosoft Excel

Worksheet


Technical Changes Contd…..

9. No new or obsolete Flexfields

10. A Number of profile options have been introduced to facilitate MACD, Order Tracking & Storing Carts. No profile options have changed or become obsolete.

11. Additional columns have been added to IBE_MSITES_B, IBE_ORD_ONECLICK_ALL, IBE_MSITE_CURRENCIES & IBE_DSP_SECTION_ITEMS.Please check the attached sheet for details.

12. No New or obsolete tables

13. 3 New Views introduced, 5 Views Obsoleted and a number of views have changed to included the org_id column for MACD.

14. New Changed or Obsolete synonyms. 4 synonyms have changed to incorporate MACD - IBE_ACTIVE_QUOTES, IBE_ORD_ONECLICK, IBE_SH_SHP_LISTS & IBE_SH_SHP_LIST_ITEMS


Copyright © 2006, Oracle. All rights reserved.

Next SessionTo Be Announced

Q & A

Thank Youhttp://apps.oraclecorp.com/ebs-home.html

Documents

iStore_PPT