issue17en1108

August 2011 | www.recyclingtimes.com.cn2

All rights reserved. © 2011 by Recycling Times Media Corporation. The contents are not be to copied or republished without official written consent. The editorial content does not represent official positions of Recycling Times Media Corporation.

RecyclingTimes

Recently, several product pricings from the OEMs have shocked me, and I believe it is the high time for us to consider the OEMs’ motivations behind these moves.

Entering July, Brother has conducted new product release tour in several major cities in China, promoting their “Delightful Saving” (literal translation) series of printers and consumables. However, the “wow-effect” of these product releases is coming from the release of theTN2015 toner cartridge with a printing capacity of 700 pages, at a wholesale price of CNY 100 (about USD 15.51) and a retail price of CNY 119 (about USD 18.46).

Epson seems to be heading to the same direction as well. On Jul 18, Epson has released the lowest price monochrome inkjet cartridge ever, the T1731, at a price of only CNY 29 (about USD 4.50) with a capacity of 130 pages. At the same time, Epson has also lowered the prices for their printers of ME33 and ME35/350 as well, among which the ME33 has dropped from CNY 410 (about USD 63.62) to CNY 350 (about USD 54.31)

Statistics showed the market shares of HP, Canon and Samsung have recorded stable and relatively fast growth since the Q3 of 2009 (the shipment of HP actually decreased year-over-year in the Q3 of 2009), while Epson and Brother both have showed weak performances and declines of market shares globally. It is possible that Epson’s move is trying to trigger a change in the home printing segment in order to solidify its position.

Brother and Epson have chosen to launch low price campaigns almost simultaneously. We have no idea whether these are planned joint moves or mere coincidence. However, these low-priced supplies have not only breached the original bottom prices of the OEM consumables, but also broken the expected prices for OEM products of consumers. I believe the really threat to our industry is not the breach of bottom prices by vendors individually, but the triggering of a change for all OEM’s marketing strategies.

The OEMs have used low-price strategy in the sales of printer in order to popularize the ownership of printer, and then, to regain their profits by selling high-priced consumables. No doubt, this strategy is one of the key factors that had facilitated the popularization of printers in a short period of time. However, the OEMs may not have expected at that time, that there will be so many general consumables manufacturers competing with them in the same arena. Since 2001, Epson has started to use intellectual property rights to protect their interests, and the legal actions have come to a peak in 2006 and 2007, but through all these years, the performance of Epson in the printer market have been below the expectation.

Now that Epson and Brother seem to use the same old low price strategy to fight back, we can not stop wondering whether this strategy will be recognized by the market and trigger a change of strategy of all OEMs. If yes, the general consumables manufacturers could face a dilemma generated by the high costs of product R&D and the squeezing profits. We really need to think the future of our industry.

Tony LeePublisher & Managing Director

editorialeditorialwww.recyclingtimes.com.cn

Tel：+86 (0)756 3220716 Fax：+86 (0)756 3220717

Email：[email protected] Website：www.recyclingtimes.com.cn

RecyclingTimesThe magazine by the industry, for the industry.

Recycling Times Magazine

Publisher & Managing DirectorTony Lee

+86 (0)756 3919260

DirectorsDavid Gibbons

+86 (0)756 3919261Sabrina Lo

+86 (0)756 3919266

EditorialConsulting Editor

Art DiamondEditors

Johanna Breen Lu Di

[email protected] Chou

+86 (0)756 3959286Sophia Jiang

[email protected] Yin

[email protected] Chou

+86 (0)756 3919270

SalesSales Manager

Anna Leung+86 (0)756 3919266Account Manager

Kevin Zhu+86 (0)756 3919265Sales Executives

Sally He+86 (0)756 3919263

Tobee Deng+86 (0)756 3919282

Susi Guo+86 (0)756 3959299

Operation and MarketingOperation Manager

Charles Lee+86 (0)756 3919267

Operations AssistantSunny Zhang

+86 (0)756 3959282Accounting

Feng Li+86 (0)756 3919269

Joy He+86 (0)756 3919262

Tracy Zhang+86 (0)756 3959283

Jeven Zhang+86 (0)756 3919272

Web DesignerIvan Zhao

+86 (0)756 3919280

Published byRecycling Times Media Corporation

Address5F, Pacific Insurance Building, Jiuzhou Ave, Zhuhai, 519000

www.recyclingtimes.com.cn | August 2011 3

Recycling Times Magazine

FeaturesU.S. patents: update and impact

Biotoners: turning challenges into profitable opportunities

Memjet’s new developments in 2011

Pantum: It’s show time

232830

19

contentscontentswww.recyclingtimes.com.cn

Industry Updates

6

7

8

9

10

14

Just a Minute with David Gibbons

Money From Home

Light in the trunnel

Money from home

4

5

ProfilesTalking chips29

Tech ZoneRemanufacturing the Samsung ML-2525 toner cartridge43

Market DataWorld peripherals market update

IDC: China’s overall printing consumables market will grow 11.2% in 201140

38

World peripherals market data update

According to customized report from Martin Hingley, ITCandor, the world peripherals market has recorded revenues of USD 168 billion in 2010, growth 6% and set to peak at USD 193 billion in 2014.

U.S. patents: update and impactMany important developments in U.S. patent law are afoot. The landscape is changing much faster than ever before. A few of the more important changes in recent years are discussed here.

OEM News

OEM News

16

18

15

Biotoners: turning challenges into profitable opportunities

Biotoners, a hit topic in the industry, can address the dependency on petroleum as well as the consumer trend in environmental friendly products. The feature article is a commentary on the status and prospects of bio toner by Dr. Bhima Vijayendran, Vice President, Battelle.

MIIT closes down 599 backward paper manufacturers

GRIGA video: three, two, one, action!

Ministry of Finance PRC renews governmental procurement

policies

Recycling Times travels to Japan for promotion

Jeffery Kwasny elected board chairman of ISC anti-

counterfeiting group

Future Graphics changes office location

Chinamate expands capacity

Sense Labs new technology enables cartridge regional code

changes

45% of EU citizens would buy second-hand electronic

equipment

Indian printers market will be prospective

Protests against EU’s import tariffs for electronic hardware

US Micro builds new recycling and remanufacturing center

in Las Vegas

Print Audit establishes new office in Germany

Australian Federal Court finds Tonnex infringed copyright

Product Release

11

12

Cobol releases new ribbon and printer toners

New toners from Goat Labs

Hi & Bestech releases new chip products

ILG announces MPS certified branded jumbo products

InteliCoat Technologies enters the top coat market

Epson targets 50% of the ink-based revenue in India

Fuji Xerox shifts focus from printer sales to printing services

Konica Minolta introduces new large format MFP

HP targets bigger channel deals via iQuote

Kodak expands mobile photo printing with Android app

Ricoh joins Managed Print Services Association

Lady Gaga promotes Polaroid’s new instant photo printer

Kyocera Mita releases new printer ink devices

Brother launches low price office printers and supplies

Epson releases CNY 29 extreme low price ink cartridge

Trading in old MFPs for new Fuji Xerox ones

Just a Minute with David GibbonsRecycling Times Magazine


There has been a lot of talk in recent times about the demise of hard

copy printing. Daily newspaper and monthly magazine circulations have

decreased, with some publications ceasing after decades of service to their

readers. We have seen bookstores like Borders struggling to remain afloat,

some say due to the declining demand for hard copy books. Smart phones

and tablets appear to have taken over a significant market share, surprising

even their keenest of supporters.

I just read an article by Brian Pereira in Information Week which confirms

all this. He says that HP’s Imaging and Printing Group (IPG) has been

keeping an eye on all of this:

1. There is a content explosion and digital content is growing 10-fold

every year;

2. Mobile devices are becoming the preferred devices for accessing

the web;

3. More than 200 billion photos, newspapers, magazines and documents

are moving from analog to digital every year.

But then he makes statements that I have not heard before: The IPG

predict that by 2013, 26 billion pages

will be printed from mobile devices, and

85% of smart phone users will want their

devices to print. They are also predicting

that the opportunity for managed printing

services will grow from $18 billion in 2010

to $25 billion by 2013. Retailing publishing

services will soar from $5 billion in 2010

to $12 billion by 2013.

This means there is an increasing demand for people wanting to print

hard copy! So what are HP doing about it? Making sure their printers are

connect to the internet. Vyomesh Joshi, executive vice president of HP

IPG, said, "We decided that above a certain price point, every printer will

be connected to the Web. It will be cloud-aware, and it will have an email

address. So if I take a picture on my smart phone, I can send the picture to

the email address of that printer, it goes to the cloud and gets printed."

Now that sounds exciting!

Light in the tunnel

David Gibbons is a director of Recycling Times. He has been a school principal, businessman, marketer, communicator, TV presenter/host and a

remanufacturer. For many years he was the executive officer of the Australasian Cartridge Remanufacturers' Association (ACRA).

Money From HomeRecycling Times Magazine


Growing up in New York City, I was fascinated by the short

stories penned by fabled author, Damon Runyon (1880–

1946). Runyon wrote in his unique Broadway slang about the

guys and dolls, the gangs and gamblers, and the nefarious

activities that ravaged Manhattan in the 1930s and ‘40s. One

of his favorite expressions was It’s like money from home.

What that means is the best kind of money one could receive.

It comes free and from the best source; it is given with love

and has no strings attached; there is no payback necessary

and no interest due.

I dedicate this column to providing the most valuable

industry data, observations, opinions, and forecasts to

our readers, at no cost, with no interest and no payback

expected. For me, writing is a labor of love and I trust these

commentaries will accrue and be accepted as valuable input

to your business operations and future planning. I begin in

that same venerable spirit viewing good counsel on a par

with money from home. That’s the plan and I’ll use my best

efforts to carry it out.

Let’s start with one of the hottest topics in the cartridge

remanufacturing industry: color printing. Of course, we all

recognize that the price wars involving monochrome (black)

toners have slimmed down profit margins to a point where

the value proposition is almost gone for independent toner

producers. This scenario has been playing out for several

years with no apparent solution.

To exacerbate the problem, a noticeable decline in hard

copy print volume became manifest when the economy

tanked in 2008. As a cost saving measure, office workers

began making fewer prints. They also saved reams of imaging

papers by duplexing those memos and documents destined

to be read or used internally.

One promising solution for aftermarket suppliers to offset

lost revenue is to take on color toner sales while developing

enough color imaging expertise to properly assist their

customers. Two recent developments now support this

strategy: First, the availability of chemical color toners (CCTs)

from reliable sources; and second, instructional videos and

webinars to train dealers, distributors and service agencies on

the complexity of full, process color imaging.

Although they vary in processing methods CCTs are now

available from toner producers that include: DPI Solutions,

IMEX, Mitsubishi Kagaku Imaging Corp., NAND and others.

With two of our industry’s largest suppliers of consumables

and cartridge parts—Static Control Components and Uninet—

offering color print training, technical support and backup

for the color toners they offer, expanding your business

operation into the world of color is not the risky undertaking

it was just a few years ago.

Of course, biotoner is another solution that promises to build

market share for toner cartridge remanufacturers. But, that’s a

different story. You’ll find it in next month’s column.

Money from home

Arthur S. Diamond

Art Diamond is a 56-year veteran of the

imaging industry. He is President of Diamond

Research Corporation, a high technology

research and consulting firm he formed in 1968

after research assignments with Eastman Kodak,

Times Facsimile, Addressograph-Multigraph and

Telautograph Corporation.

DRC serves clients through product formulation

and development, private studies, strategic

market planning, and expert witness testimony.

Diamond is known internationally as an expert

on dry toners and imaging media with 15 issued

U.S. patents.

Industry UpdatesRecycling Times Magazine


C hina’s Ministr y of Industr y and

I n f o r m a t i o n Te c h n o l o g y, P R C

(MI IT ) says i t w i l l c lose down

poorly run companies in 18 target industries,

invo lv ing 2 ,255 compan ies a l toge ther.

Among the organ iza t ions l i s ted in the

project are 599 paper manufacturers all over

the country, with a total production capacity

of about 8,196 thousand tons.

Companies have been placed on the list

because they are small, inefficient, badly run

or are environmentally irresponsible. The

MIIT said that all provincial and municipal

gover nments have rece ived th is l i s t o f

unproductive companies and will carry out

the closures accordingly. All companies are

scheduled to closedown before the end of

2011.

MIIT closes down 599 backward paper manufacturers

A f t e r n e a r l y t e n m o n t h s o f

preparation, a remanufacturing

indus t r y promot iona l v ideo

aimed at consumers, started production

o n J u l y 8 , 2 0 1 1 . A n i n i t i a t i v e o f t h e

f i rs t Global Remanufactur ing Industr y

Genera l Assembly (GRIGA), the v ideo

i s t r y i n g t o i m p r o v e c o n s u m e r s ’ a l l

a round unders tanding o f the qua l i t y,

environmental fr iendl iness, safety and

cos t -e f fec t i veness o f desktop pr in ter

consumab les . I t i s expec ted tha t the

v i d e o w i l l i n c r e a s e t h e i n f l u e n c e

a n d c o m p e t i t i v e n e s s o f t h e g e n e r a l

consumables, while reducing misleading

i n f o r m a t i o n g e n e r a t e d b y n e g a t i v e

propaganda campaigns by the OEMs.

GRIGA invited the leaders of consumables

associations and publishers of industr y

magaz ines f rom a l l over the wor ld to

inform each other of issues and trends

in their respective countries or regions.

GRIGA also gave an opportunity to share

public promotion of green consumables

and recyc l ing . The second sess ion o f

GRIGA is scheduled for October 12, 2011.

By mid July, the production team visited

three consumables enterprises in Zhuhai,

China for filming. Mito Color Imaging Co.,

Ltd, Zhuhai Kolion Technology Co., Ltd and

Apex Microelectronics Co. Ltd. were the

first to agree to sponsor the video project.

Jack Wang, the General Manager of Kolion

Tech, said, ‘This video deals with key issues

in our industry. By helping the consumers

to form an objective view, the video can

greatly improve the development of our

industr y and I hope our voices wil l be

heard far and wide.’

Jason Hung, the Deputy General Manager

of Apex, said, ‘The filming of this video,

organized by Recycling Times, surely bears

significance, since this is in accordance

with the decision made at GRIGA and it

will let consumers know more about our

industry and products. I hope this video

will enhance consumers’ confidence to

choose recycled consumables and facilitate

the development of our industry.’

David Gibbons, director of Recycl ing

Times Media, says, ‘The initiative which

came out o f the GRIGA for um was to

produce a video which would be seen by

consumers. It’s important to let users of

desktop printers know they have a choice

when it comes to using consumables. The

choice to use remanufactured cartridges

will save them money and also be good for

the environment, without compromising

the qua l i t y they expect . The or ig ina l

equ ipment manufac turers have r un a

scare campaign with consumers saying

remanufactured cartridges will produce

low quality prints, or lower yields from

the cartridge, or may cause damage to the

printer. It is time consumers were told

the truth! Remanufactured cartridges are

fighting for market share. The GRIGA video

will play an important role in informing

consumers about their choices’.

The video is expected to be released in

August through platforms like Youtube and

Facebook, as well as the official GRIGA

website and those of sponsors and the

Recycling Times.

I t i s expec ted tha t remanufac turers

around the world will also host the video

on their website.

GRIGA video: three, two, one, action!

▲ Jack Wang, the General Manager of Kolion Tech

▲ Mary Ouyang, the General Manager of Mito Tech

▲ Jason Hung, the Deputy General Manager of Apex



A fter the annual meeting held on June

21, the Imaging Supplies Coalition

for International Intellectual Property

Protection announced that Jeffery Kwasny, anti-

counterfeiting manager at HP, has been elected

the chair of the board, replacing Andrew Gardner,

worldwide brand protection manager at Lexmark.

Meanwhile Albert Gallina, the VP of Xerox’s

brand protection group has been elected

vice chair. Andrew Gardner will still serve the

organization as the treasurer, replacing Sharon

Kreps of Epson. John McIntyre, sustainability

manager at Samsung Electronics America replaced

the former secretary, Kathy Tarsiewicz of Okidata.

ISC President Allen Westerfield commented: ‘The

members and board of directors want to thank

Andrew and Lexmark and the other outgoing

officers for their proactive involvement and support

of the ISC. Our new Chairman, Jeff Kwasny, brings

a wealth of industry knowledge and experience to

the chair and with his leadership we look forward

to expanding our efforts to prevent counterfeiting

and fraud in the imaging supplies industry. Each

of these officers has a depth of experience in the

imaging supplies industry and they are leaders

in their companies’ efforts to protect their brand

and their customers from illegal activity. The ISC

and the imaging supplies industry as a whole will

benefit from their service.’

In order to fight the serious counterfeit supplies

activities that affect OEMs and aftermarket

enterprises worldwide, the ISC anti-counterfeiting

group gathered the experience and resources

of nine leading OEMs, namely Brother, Canon,

Epson, HP, Lexmark, OKI, Samsung, Toshiba and

Xerox.

Jeffery Kwasny elected board chairman of ISC anti-counterfeiting group

O n June 23, 2011, the Ministry of Finance

of People’s Republic of China updated

its governmental procurement policy,

abolishing several policies that favor local independent

innovations.

Governmental procurement is a big cake for all

industries, and the old governmental procurement

policies gave priority to innovative products or services

from domestic enterprises, in order to encourage

independent innovation in China.

According to sources, the abolishing of these favorable

policies has come as a result of enormous pressure from

Europe and the US, where these policies are considered

to be protectionism against multinational enterprises.

In 2010, when the Ministry of Science and Technology

issued its Call for Comments on State Independent

Innovation Products Affirmation (Draft for Comment),

the United States-China Business Council (USCBC)

expressed concerns which included the listing of

products and services in a favorable list and categories

that may lead to discriminative policy executions.

The USCBC suggested China should abandon the

policy of facilitating innovation through governmental

procurement or favorable product lists and should

instead achieve the same goals by attracting international

technological innovators to China and encouraging the

investment in Chinese R&D centers.

In March this year, during the second innovation

dialogue meeting, the US continued to express

concerns about China’s independent innovation and

governmental procurement policies. And this April, the

European Union Chamber of Commerce published the

first research report on public procurement in China,

which listed the problems and difficulties European

enterprises had experienced in the public procurement

tendering processes and appealed for a reform in the

public procurement system.

Consequently, the favorable governmental

procurement polices for local independent

innovations are abolished, in order to create a fair

competition environment for all enterprises at home

and abroad.

Ministry of Finance PRC renews governmental procurement policies

T he Recycling Times has attended the 22nd

edition of the International Stationery &

Office Products (ISOT) show in Tokyo, Japan,

for promotion.

This edition of ISOT was held from July 6 to 8,

together with OFMEX2011, Office Furniture Japan and

Promotional Goods Expo. According to statistics, the

three-day ISOT has attracted a total of 41,866 visitors,

while the exhibitors are mainly stationery, paper

products and printing consumables enterprises.

During the exhibition, Recycling Times vigorously

promoted the CIFEX|RemaxAsia Expo 2011 to all the

visitors and exhibitors. Some of the visitors expressed an

interest in visiting the RemaxAsia Expo.

Masao Yamazaki, the Managing Director of Eiwa

Marketing Co., Ltd from Malaysia, said ’RemaxAsia Expo

is the largest printing consumables expo in the world

and I would like to visit the expo this year. The free

accommodation provided by the organizer is also very

attractive since it can save our costs.’

Tommy Nakajima, the President of Tommy & Co.

from Japan, said, ‘I will visit the RemaxAsia Expo and the

Canton Fair together’. He also hoped that the Recycling

Times can provide more detail information of the

RemaxAsia Expo through various channels.

It is predicted that the total number of visitors to

RemaxAsia 2011 will reach 10,000, with a lot of first-time

visitors as well. Recycling Times will attend the World

Expo in US as well.

Recycling Times travels to Japan for promotion



F uture Graphics has announced

the opening of a new of f ice in

Zhuhai, a strategically-located city

that is widely seen as the global center for

aftermarket imaging manufacturing. The new

office represents a more than 30 per cent

increase in space over the previous building.

The expansion of Future Graphics facilities

is in-keeping with the commitment to serve

remanufacturers throughout China and the

growing Southeast Asian region.

Dick Yu, FG's representative in China

said, ‘The expanded, more modern unit

is necessary to accommodate our growth,

which will include more lab space for local

testing. There will also be additional hiring to

serve the market.’

Future Graphics is the global leader in

aftermarket imaging supplies, who combines

the market knowledge of the world's leading

value-added distributor, and the technical

expertise of the largest manufacturer of toner

and OPCs for the imaging aftermarket. Future

Graphics enjoys the resources which enable

it to deliver first-to-market matched systems

to remanufacturers around the globe. FG is

also the source of MK Imaging brand OPCs

and toner, and Kaleidochrome brand color

toner and OPCs as well as BioBlack brand

toner.

Future Graphics changes office location

S ense Labs, an Italian company, has

filed a new patent request concerning

adaptors to change the regional code

on cartridges. The adaptor is as thin as 0.1mm,

and can be applied easily since it does not have to

be soldered to printer cartridges. These adaptors

should be good news for remanufacturers since

allow them to access a much larger market for

remanufactured empties and products.

Established in 2009, Sense Labs has been

developing the new technology for years. Nicolas

Simonin, CEO of Sense Labs, is pleased with the final

outcome of their investment. Their economic and

easy solution subject to an application for patent in

the Italian patent office, and the company is looking

to patent the technology elsewhere.

Simonin said, ‘This solution allows for some

models, to be converted into an empty cartridge of a

model. The regenerator can buy whatever is cheaper

and convert to the preferred cartridge. In some

cases this technology can also avoid the issue

of regionalization of the empties. It allows, for

example, the conversion of the empty of a model

intended for the American market only to a model

that can work in Europe or Asia’.

Currently the regionalized cartridge chipset will

prevent a cartridge from one region from being

used in a printer from a different region, which

makes it more difficult for remanufacturers to

source empties.

Sense Labs new technology enables cartridge regional code changes

Z huhai-based Chinamate Technology

Co., Ltd (Chinamate) moved to its

new location in Xiangzhou Science &

Technology Industry Zone on July 15. The new

plant has been built to improve its production

capacity.

After a short opening ceremony at 10am,

Chinamate moved into its new plant. A

spokesperson commented, ‘Our growth over

the last 12 months has greatly improved our

strength and we are receiving larger and larger

orders. Our old plant had a monthly capacity

of about 100 thousand toner cartridges, which

already cannot satisfy our clients’ demands.

Our new plant covers about 8,000 m2, giving

us more than triple the production

capacity we had before. This will give

us a better infrastructure to serve

our clients.’

‘Chinamate will keep up with

the pace of advancing printing

technologies by the continuous

innovation and improvement of

our products. We try to provide

the best new products to all of our current

and potential clients and build long lasting,

enjoyable, honest and mutually beneficial

relationships with them.’

Chinamate has changed its address to

Block B, No.25, Technology Industrial Park,

Xiangzhou District, Zhuhai.

Tel: +86 756 2532 592

Fax: +86 756 2532 681

Email: [email protected], or

Website: www.cmchinamate.com; www.

chinamate.hk

Chinamate expands capacity



I t appears the US, Japan and Chinese

Taiwan have appealed to the World

Trade Organization ( WTO), claiming that

the European Union (EU) has not acted in

accordance with the WTO’s demand to reduce

the import tariffs on some of the electronic

hardware, including Multi Function Printers

(MFPs).

Some sources have detailed that the US, Japan

and Chinese Taiwan appealed the claim against

EU three years ago, targeting EU’s import tariffs

on LCDs, TV set top boxes and MFPs that violated

world’s Information Technology Agreement.

US trade officers’ revealed data showing that

the import volume of these three categories

of products was USD 7 billion in 2009. WTO

supported the appeal in Aug 2010 and has

demanded that the EU cancel the import tariffs on

these products before Jun 30, 2011.

On Jul 20, the EU responded by cancelling

the tariffs accordingly. However, the US, Japan

and Chinese Taiwan have protested that the

amended rules for import tariffs are ambiguous

and may not be applied uniformly among the

EU’s 27 member countries.

According to the WTO regulations, after a

15 day consultation period, the US, Japan and

Chinese Taiwan can appeal for a countermeasure

against the EU’s non-cooperative behavior.

(Source: Tencent Finance)

Protests against EU’s import tariffs for electronic hardware

I n a recent interview, John Solomon,

Senior Vice-President of HP’s Imaging

and Printing Group, Asia Pacific and

Japan, commented that HP is seeing a growth

of the printer market in India that is even

outgrowing that of many other regions.

As for overall growth opportunities, there

is a lot of recognition for intellectual capital in

terms of how it can contribute to the overall

growth of the economy. But the opportunity

for Indians or abroad is also very attractive.

HP will invest more into technical innovation

in India which will be carried out at its

Bangalore R&D centre. The Indian R&D

centre has previously been involved in key

technological innovations, including the

development of the ePrint centre and cloud

services. It has also worked on software layers

that are a part of the company's Managed Print

Services offering.

Soloman’s optimistic comments are based

on multiple drivers in India which include

the low printer-to-PC ratio, explosive growth

in content creation (from 40,000 petabytes

to 2.3 million petabytes between 2010 and

2020), the rise in mobility and web usage in

India, and analogue-to-digital transformation.

India is a paper-based society at present and a

large portion of printing is skewed in favor of

analogue or offset printing.

Indian printers market will be prospective

A ccording to a European Commission

analytical report, almost half of

Europeans are wi l l ing to buy

second-hand electronic equipment. The study

of the attitudes of Europeans towards resource

efficiency, published in March 2011, says 45%

of European Union (EU) citizens claim quality

and usability exist in second-hand electronic

equipment.

Among the respondents of the 27 EU countries

in the survey, a slim majority of people from

Sweden (55%), Slovenia (55%), Spain (53%)

and Demark (52%) said they are willing to

purchase second-hand electronic equipment,

while people from Slovakia (24%), Malta (27%),

Romania (28%) and Czech Republic (29%) were

among the least

likely to do so.

From a Socio-

demographic

p e r s p e c t i v e ,

n o n - w o r k i n g

E U c i t i z e n s

over 54 years-

o l d w i t h

low education levels are least likely to buy

any second-hand products, while younger

respondents and full-time students are among

the most likely. The survey also shows that men

(49%) are more willing to buy second-hand

electronic equipment than women (41%).

The survey also shows that quality and usability

(58%) is the top reason preventing respondents

from buying second-hand products, followed

by health and safety concerns (50%). It is worth

mentioning that the appearance of products is

more important for young people aged from

15 to 24 (32%) in determining whether to turn

their back on second-hand products.

45% of EU citizens would buy second-hand electronic equipment



P rint Audit has established a new

office, the Print Audit Deutschland, in

Korschenbroich, Germany, led by Dr

Hans-Werner Stottmeister, managing director and

CEO.

The nascent MPS market in Germany has

provided good opportunities for Print Audit’s

new expansion. Meanwhile, a rich experience

of over 20 years in the MPS industry and strong

relationships with OEMs such as Toshiba, Ricoh

and Canon from Dr Stottmeister, will also provide

the new office with great momentum.

Stottmeister said, ‘German office equipment

dealers have been waiting for something like Print

Audit for years and I am very happy to be offering

it to our customers via a software-as-a-service

(SaaS) model. Print Audit has the most advanced

user and device management tools in the market

today and has a solid reputation throughout

the print industry. In Germany, MPS is a new

notion that is growing rapidly and I want Print

Audit to be leading the print market by helping

companies understand and manage their printing

environments’.

In addition to the new Print Audit Deutschland,

Print Audit’s office network also covers Australia,

Brazil, Canada, France, South Africa and the UK.

Print Audit establishes new office in Germany

D ynamic Supplies Pty Limited,

who had created a compatibility

chart for printer consumables,

filed a copyright infringement against Tonnex

International Pty Limited who had come up with

a similar compatibility chart.

On April 13 the Federal Court of Australia

handed down its decision on this lawsuit and

held that Tonnex had infringed Dynamic Supplies’

copyright. The court also largely upheld that

the Tonnex had made a number of misleading

and deceptive statements by claiming that its

products were ‘100% genuine OEM’ and that it

‘sells genuine Australian products’, etc.

Dynamic Supplies claim that the originality of its

compatibility chart was comprised in the layout

and format of information, the arrangement and

order of information and the description of the

products.

Justice Yates supported this claim by affirming

that Mr. Campbell, the author of the compatibility

chart, had used intellectual effort, skill and

judgment in compiling the chart and it is not right

to regard the chart as merely an arrangement of

information with no originality.

Tonnex’s own compatibility chart contained

a number of idiosyncrasies in the presentation

of information which originated from Dynamic

Supplies’ compatibility chart and Justice Yates

commented that it was inconceivable that the

same idiosyncrasies could find their way into both

charts by pure chance.

Dynamic Supplies also submitted that Tonnex

made misleading and deceptive statements.

Justice Yates concluded that Tonnex could not be

absolutely certain that its products were genuine,

since some of Tonnex’s wholesalers were not

authorized distributors of OEM products, let

alone the fact that Tonnex did not have a system

in place for systemically checking for the presence

of counterfeit products.

Justice Yates also questioned the Tonnex

claim that it sells ‘genuine Australian products’.

Although Tonnex had issued a correction to make

clear that the products were not manufactured

in Australia, Justice Yates found this statement

to be misleading and deceptive as well, since a

substantial number of Tonnex’s customers were

likely to understand the statement as referring to

products made in Australia.

Australian Federal Court finds Tonnex infringed copyright

U S Micro Corporation is building its

new recycling and remanufacturing

center for IT equipment in Las Vegas,

Nevada (US). With USD 15 million invested and

covering an area of 130 thousand square feet, the

facility is expected to be put into operation this

October. US Micro’s new facility will use the latest

technology to recycle and remanufacture waste from

the IT industry, including printer and copier related

waste, and can even turn items that cannot be

remanufactured into resources for construction and

finished products.

Jim Kegley, Founder and President of US Micro,

commented: ‘In addition to being the security

company with the best safety record for disposing

of IT equipment and protecting data, US Micro

is absolutely committed to safeguarding the

environment. As technology continues to progress,

huge numbers of assets need to be retired regularly

and responsibly. Our Las Vegas facility provides the

infrastructure necessary to support a more sustainable

IT asset lifecycle, guaranteeing that components of

retired equipment will be recycled according to EPA

guidelines – and never buried in a landfill.’

US Micro builds new recycling and remanufacturing center in Las Vegas

Product ReleaseRecycling Times Magazine


G oat Labs has released a new high

grade plastic toner for Lexmark

T630 series monochrome printers,

which will performance even better with Goat

Labs’ Sirius OPC Drum.

The toner and OPC Drum have passed several

tests and proved their outstanding performance.

Technicians measured a BID of 1.4 and an average

backgrounding of 0.05.

Although Lexmark T630 series monochrome

printers have been on the market for quite a

while, there is a need to remanufacture T630

series cartridges. Replacement cartridges 12A7360

and 12A7362 yield respectively 5,000 and 21,000

pages.

At the same time, Goat Labs is also introducing

ProBlack toner and key components for the

Samsung ML-1665/1865 monochrome series

of printers with the aim of offering a solid

solution for toner cartridge remanufacturing

companies. Goat Labs measured a BID of 1.49,

backgrounding of 0.06 and a yield which exceeds

the OEM equivalent by 40%.

The Ml-1865 series prints with a 1200x1200

dpi resolution at 18ppm in A4, with a maximum

monthly duty cycle of 5,000 pages. New models

are supplied with a 700 page starter toner

cartridge at 5% coverage.

Contact Goat Labs

Tel: 31(0)24 388 22 33Email: [email protected]: www.goat-labs.com

New toners from Goat Labs

Goat Labs offers the following components for Samsung ML-1665/1865 series:

Following are components for the engine from Goat Labs:

Goat code Description Unit/pack

100103 OPC drum, Sirius, Lexmark Optra S/T/T520/620/630 5

200090 Toner, Polyester, Lexmark T630,585g/bottle 10

400117Chip, Universal, Lexmark T630/632/634/IBM IP 1332/ 1352/ 1372/ Dell

M5200N,21K yield1

600014 Shipping lock, Universal, Lexmark Optra S/T/T520/T620/T630 10

59RB10 Recovery blade, Lexmark OPTRA S/T/T520 /620/630/640/642/644 100

Goat code Description Unit/pack

100103 OPC drum, Sirius, Lexmark Optra S/T/T520/620/630 5

200090 Toner, Polyester, Lexmark T630,585g/bottle 10

400117Chip, Universal, Lexmark T630/632/634/IBM IP 1332/ 1352/ 1372/ Dell

M5200N,21K yield1

600014 Shipping lock, Universal, Lexmark Optra S/T/T520/T620/T630 10

59RB10 Recovery blade, Lexmark Optra S/T/T520 /620/630 /640/642/644 100

C o b o l ( Fo s h a n S h u n d e C o b o l

Indus t r ie s Co. , L td) recent l y

r e l e a s e d a n e w r i b b o n

p r o d u c t , f o r t h e Fu j i t s u D P K 8 5 0 . T h e

new ribbon product can print up to 3.2

million characters, with a specification of

12.7mm×16m, black color.

In addition, Cobol also released two new

printer toner products, the FA76E/83E toner

and the FA85E/90E/94E toner, which are

manufactured from imported high quality

toners, with stable

performance.

T h e FA 7 6 E / 8 3 E

toner has a f i l l ing

a m o u n t o f 8 0 g

and is compatible

w i t h P a n a s o n i c

FL503/513/553/751/753/755/756, etc, while

the FA85E/90E /94E to ner has a f i l l i ng

amount of 100g and is compatible with

Panasonic FL313/318/803/811/812/813, etc.

Contact CobolWebsite: www.chinacobol.comEmail: [email protected]: 6-757-26627622 or 26628767

Cobol releases new ribbon and printer toners



T his July, Hi & Bestech Company will

release its new chip product lines

covering products from various

vendors, including Fuji Xerox, Minolta, Develop

ineo, Epson, Oce,

OKI, Olivetti. Part

of the list is given

below:

Hi & Bestech releases new chip products

Minolta Magicolor

Model Color Yield Region Cartridge Model

1600/1650/1680/1690 C/M/Y/K 2.5K China 0HD/0CD/06D/01D

1600/1650/1680/1690 C/M/Y/K 2.5K Australia, South east 0HK/0CK/06K/01K

1600/1650/1680/1690 C/M/Y/K 2.5K EUR 0HH/0CH/06H/01H

1600/1650/1680/1690 C/M/Y/K 2.5K USA, Chinese Taiwan 0HH/0CH/06H/01H

Minolta bizhub

C200/ 203/ 253/ 353, 8650,(Develop +200/ 203/ 253/ 353)

C/M/Y/K(Toner chip)/

(Image Unit chip)

C20/20P/20PX/20X C/M/Y/K 8K EUR/ USA (Toner chip)

C35 C/M/Y/K 6K EUR/ USA (Toner chip)

C35 C/M/Y/K 30K EUR/ USA (Imaging chip)

Minolta bizhub

+203/253 K 24.5K A0D71D2000

+203/253 C/M/Y 75KA0DE-1HH/

A0DE-1CH/ A0DE-16H

+203/253 K 100K A0DE-12H

Olivetti

d-Color MF201+,MF250 C/M/Y 19 (Toner chip)

d-Color MF201+,MF250 K 24.5K (Toner chip)

d-Color MF201+,MF250 C/M/Y 75K (Imaging chip)

d-Color MF201+,MF250 K 100K (Imaging chip)

I LG (International Laser Group) has

announced the ILG MPS cert i f ied

branded logo for its comprehensive

line of Jumbo products.

The logos wil l be used to identify ILG’s

exclusive HP Jumbo Color line as well as

Jumbo monochrome product lines that have

passed extra levels of quality assurance from

ILG’s Research and Development team.

MPS certified brand products are developed

and designed to provide the highest quality

optimized print performance in MPS print

environments. The certified cartridges must

pass numerous quality tests developed in

house by ILG. These supplies offer low

cost-per-print (CPP) document solutions to

Managed Print Service (MPS) providers.

The HP Jumbo Color line is able to deliver

on average 25% to 30% higher page yields,

wi th Jumbo monochrome of fer ing 25%

and up to 100% higher page y ie lds on

some cartridges. Both monochrome and

color offer high quality print performance

and satisfaction rates. They reduce MPS

per-page costs substant ia l ly, especia l ly

when factoring in time savings. The MPS

certification adds extra assurance.

ILG is the only company in the world to

incorporate the Smart Color System, a

technical advancement and engineering for

color laser cartridges.

Joe Shulman, Senior V.P. of client relations,

said, ‘ We are truly unique and proud to

o f fer MPS cer t i f ied products o f Jumbo

t o n e r s a n d J u m b o c o l o r t o n e r s . M P S

providers, resellers, and dealers can benefit

from our qual ity assured, competit ively

priced MPS certi f ied products. We offer

full range of next day deliver y and drop

shipment to our cl ients. We are here to

provide the solutions to our resellers and

MPS service providers’.

ILG announces MPS certified branded jumbo products

For more information, please visit www.visitremax.com.cn, or contact:Joy Ho Tel: +86 756 3959281 Fax: +86 756 3220717 E-mail: [email protected]

Zhuhai China13-15 Oct 2011CIFEX | RemaxAsia

www.visitremax.com.cnhuhai China

Why you can't miss CIFEX|RemaxAsia Expo 2011

The largest event for the printer supplies industry

CIFEX|RemaxAsia Expo is the biggest and most effective trade show for the printer

consumables industry. As such it is the year's most important event and can't be missed.

The best opportunity to learn about the industry

On October 12, the second Global Remanufacturing Industry General Assembly

(GRIGA) will again be hosted in Zhuhai, following the roaring success of its first

edition. Representatives from regional and international associations for the industry,

publishers and industry elites from China, Europe, India, Japan, Russia and USA

presented at this charter event of GRIGA in 2010. Right now, GRIGA offers the best

opportunity for you to learn about the industry trends and developments.

The largest event for the printer supplies industry

CIFEX|RemaxAsia Expo is the largest event for the printer supplies industry. It's

estimated that over 400 companies will exhibit at the 2011 show and more than 10,000

visitors from all over the world will also gather there. Visiting the largest show in the

world is always going to make your trip to China more worthwhile.

The right place CIFEX|RemaxAsia Expo is a great show, held in Zhuhai, the World Capital of Printer

Consumables. In one hour, you can reach any of the 300-plus factories in Zhuhai; and in

2.5 hours, you can reach more than 600 factories in the Pear River Delta. You can take

tours to local factories for more secure business deals.

The right timeThe next CIFEX|RemaxAsia Expo date – October 13-15, 2011 – has been chosen for

the convenience of visitors from home and abroad. The China Sourcing Fair operates

between October 12-15, the Hong Kong Electronics Fair on October 13-16 and the

Canton Fair on October 15-19. You can save time and cost by visiting all the shows and

CIFEX|RemaxAsia Expo 2011 in the same week!October 12-15

October 15-19(Phase 1)Guangzhou Canton Fair Hall

October 13-16HK Convention and Exhibition

October 13-15 Zhuhai Chinawww.visitremax.com.cn

CIFEX|RemaxAsia Expo

www.cantonfair.org.cn

Canton Fair



InteliCoat Technologies enters the top coat market

Museo Fine Art, the brand of digital fine art

media from InteliCoat Technologies announced

its entrance into the top coat market with the

introduction of Museo Enhance clear coat solution.

A liquid laminate available in matte, satin or gloss

finish, Museo Enhance protects water resistant

canvases f rom

U V e x p o s u r e ,

abrasion, marring,

chemica ls and

water. The match

component set of

Museo Enhance

w i t h M u s e o

Artistry canvas or Magiclée Torino 17M canvas,

guarantees archivability of the finished product,

not just of the canvas itself, for 100+ years. Museo

Enhance is also compatible with most water

resistant canvases and micro-porous inkjet receptive

substrates in the marketplace.

‘Museo Enhance is a durable, easy to use

product that produces high quality results while

eliminating many of the hassles associated with

other canvas coating products’, said David Toczko,

Master Photographer and Owner of Lone Dakota

Photography. ‘The water-based coating eliminates

the use of solvents, fumes and a difficult disposal

process and, unlike similar products, Enhance

doesn’t have to be diluted so it requires less coats

and any leftover product can be simply poured back

in to the bottle’.

According to extensive aging tests by the Image

Permanence Institute at Rochester Institute of

Technology, samples of Museo Artistry matte

canvas and Magiclée Torino 17M canvas protected

with Museo Enhance top coat liquid laminate have

successfully completed light fade testing under cool

fluorescent light, 50K lux. See Chart 1.

Museo Artistry Canvas is a 375 gsm matte finish,

pH neutral artist stretch canvas designed for long-

term, fade resistant fine art or photo reproductions

when imaged with pigment inks. The polyester/

cotton blend canvas has a specifically designed

coating that delivers superior color gamut and

resolution, with the added bonus of water resistance

when printed with pigment inks.

When paired with Museo Enhance clear coat

solution, both Mueso Artistry canvas and the 12

year-old Magiclée Torino 17M, 17 mil poly/cotton

canvas, feature improved stretchability, protection

and a 100+ year archival rating.

‘Both InteliCoat Technologies and Museo Fine Art

are well-known for their long histories of delivering

innovative, high-quality media, so it was logical for

us to take our expertise to the next level with the

addition of a match component set’, said Jennifer

Chagnon, Senior Marketing Manager at InteliCoat

Technologies. ‘The

introduction of

Museo Enhance

a n d A r t i s t r y

builds upon our

commitment to

greatly strengthen

the Museo Fine

Art line in both

p e r f o r m a n c e

a n d q u a l i t y .

T h e s u p e r i o r

image s tab i l i t y

of Enhance clear

coat, combined

with its guaranteed

archivability when

paired with Museo

Artistry or Magiclée

Torino 17M canvas,

will quickly make

it a top choice for

photographers

and f ine art ists

worldwide.’

About InteliCoat Technologies

As a world leader in the manufacture of coated

paper, film, and specialty substrates for digital imaging

applications, InteliCoat Technologies has earned a

reputation for producing innovative products for the

wide format printing market, including the award-

winning Magic brand portfolio of digital imaging

media, the Magiclée brand of digital fine art and

specialty media, Museo brand digital fine art media

and the JetSet brand of products for the CAD market.

InteliCoat is dedicated to conducting its business with

maximum sensitivity to environmental compliance

and concern as part of the company.s commitment to

continually improving its environmental performance

at all levels. InteliCoat operates two manufacturing

facilities in the United States, with sales and marketing

operations in Australia, The Netherlands, North and

South America. Worldwide headquarters is in South

Hadley, Massachusetts, USA. InteliCoat is a Sun

Capital Partners company.

Museo Enhance Part Description List/Unit

71182 Museo Enhance Matte – Quart $37.2871183 Museo Enhance Matte – Gallon $111.6771184 Museo Enhance Satin – Quart $37.2871185 Museo Enhance Satin – Gallon $111.6771186 Museo Enhance Gloss – Quart $34.6471187 Museo Enhance Gloss – Gallon $106.31

Museo Artistry Part Description List/Unit

71199 Museo Artistry 8.5” X 11” 25 Sheet Box $34.55

72000 Museo Artistry 13” X 19” 25 Sheet Box $90.49

72001 Museo Artistry 375G 17” X 50’ $149.5072002 Museo Artistry 375G 24” X 10’ $42.2172003 Museo Artistry 375G 24” X 50’ $211.0472004 Museo Artistry 375G 36” X 50’ $316.5472005 Museo Artistry 375G 42” X 50’ $370.0372006 Museo Artistry 375G 44” X 50’ $390.2672007 Museo Artistry 375G 50” X 50’ $440.8772008 Museo Artistry 375G 54” X 50’ $476.9972009 Museo Artistry 375G 60” X 50’ $527.58

Printer Ink Image StabilityCanon iPF 8000 Lucia 102+ years

Epson Stylus Pro 9800 UltraChrome K3 89 yearsHP DesignJet 5000 Pigment 100+ yearsEncad Novajet 700 Pigment 100+ yearsEpson Stylus10,000 Pigment 100+ years

▲ Chart 1 Light fade testing result

OEM NewsRecycling Times Magazine


Epson has released a monochrome ink

cartridge for the ME35 and M350 printers

– aimed at students – at an astonishing

low price of CNY 29 (about USD 4.5).

Epson’s ME35 printer is among the lowest

priced on the market. Many consumers have

chosen compatible cartridges since they are much

cheaper than the OEM products, but with such

low ink cartridge prices accompanied by an OEM

guarantee, the price advantage of compatibles is

substantially reduced. Another popular choice for

students is to modify the printer with a Continuous

Ink Supply System (CISS). This sometimes

damages the printer so comes with certain risk.

However, choosing a cheap OEM product will be

much less risky.

Before Epson’s release, Brother also released

new products in Shanghai, featuring a series of

low price office printers and supplies. What’s

more astonishing is that the toner cartridge with a

capacity of 700 pages for these low priced printers

is also priced as low as CNY 119 (about USD 18.46).

This new wave of low price promotions by the

OEMs may indicate a change of marketing strategy,

as well as a stepping-up of fierce competition

between them and third party consumables

manufacturers.

Brother has launched a new series of

office equipment during a product

release press conference in Shanghai.

The new series focuses on the theme of ‘Delightful

Saving’ (literal translation from the Chinese), and

features savings both at the time of purchasing the

initial equipment, and later on running costs and

maintenance.

The new series includes two printers:

•monochrome laser printer HL-2130

•monochrome MFP DCP-7055.

Both have a printing speed of 20ppm. The two

printers also feature closed paper trays for 250

pages and straight-through paper paths.

The power consumption of the stand-by

mode is as low as 0.8 watts, which demonstrates

Brother’s commitment to eco-friendliness and

energy conservation. The pricing of the HL-2130

is only CNY 999 (about USD 155), with a 12,000-

page capacity initial toner cartridge. However,

the most eye-catching feature is the astonishing

price of the standard toner cartridge at only CNY

119 (about USD 18.46), with a capacity of 700

pages. That will ring alarm bells among third party

remanufacturers.

Brother also launched its monochrome laser

MFP series in Jun, which included DCP-7060D,

MFC-7360, MFC-7470D, and MFC-7860DN. The

DCP-7060D and MFC-7360 can print at a speed of

24ppm while the MFC-7470D and MFC-7860DN

can print at a speed of 26ppm. It is worth noticing

that the DCP-7060D, MFC-7470D and MFC-

7860DN also have a duplex printing feature which

can produce A4 double-sided output at 5ppm and

improve the office efficiency.

In terms of consumables, Brother has

continuously used the more eco-friendly cartridge-

drum separation design. The high yield toner

cartridge with a capacity of 12,000 pages can greatly

reduce changing times of toner cartridges as well

as waste. Apart from the standard toner cartridge

with a 1,200 page capacity, there is a high volume

cartridge which has a capacity of 2,600 pages. This

will help those who have continuous printing

tasks. In the hope of encouraging more consumers

to use OEM cartridges, Brother has set the price

of the standard 1,200 page yield cartridge, the

TN2215, at CNY 199 (about USD 30.85).

Fuji Xerox has announced a new marketing

strategy that allows customers to ‘trade in old

Multi-Function Printers (MFPs) for new ones’.

Consumers who have A3 laser printers or MFPs of

any brand, can sell their old ones to Fuji Xerox before

September 30 and receive a discount to buy new Fuji

Xerox MFP.

All participants in this program may also receive an

iPod Shuffle, 4G USB Disk, or extra printer cartridges

as well. The marketing program covers a broad line

of Fuji Xerox’s products: more than 20 items from

6 different series, including several award-winning

products. Some printers are color while others are

monochrome. Printers also range in speed from

20ppm to 70ppm. MFPs include the entry level DC-

II2007\3007 (which works well small and medium

businesses), the AP\DC-III C5500\6500\7600 (featuring

high productivity and color expression), and the AP\

DC-IV C2270\3370\4470\5570 (the first series of low-

carbon color digital MFP with Fuji Xerox patented

SLED technology).

According to Fuji Xerox, this program will not only

benefit its clients, but also demonstrate corporate social

responsibility. Fuji Xerox will use their comprehensive

resources recycling system located in Suzhou, Jiangsu

Province, to process all the old printers or MFPs

received through this program.

Brother launches low price office printers and supplies

Epson releases CNY 29 extreme low price ink cartridge

Trading in old MPFs for new Fuji Xerox ones



Epson has released its new

L series of inkjet printers in

India. The series features very

low costs for both monochrome and

color, so Epson is confident about its

target of capturing 50% of all the ink-

based printer revenue in India.

Both models, the L-100 printer and L-200 MFP, use an integrated ink

tank instead of traditional ink cartridges. The L-100 has a printing capacity

of up to 18,500 pages before needing to be refilled and each ink tank

can print up to 3,500 pages in single color and up to 4,500 pages in four

colors, which is better than most entry-level laser printers. These printers

will be sold through the sales network of 180 Epson partners in India.

Since 2010, Epson has been focusing on its inkjet printer business

and has conducted campaigns to promote its inkjet over laser. S.

M. Ramprasad, Deputy GM, Epson India said the response of those

campaigns has been overwhelming, ‘At the end of 2010 our market share

in inkjets hovered around 20 per cent, while our net revenue from the

segment was 35%. With the launch of the L series, we are expecting our

market share to reach 25% this year – and (within another 12 months) we

should be able to capture 50 % of all inkjet printer revenue.’

Epson targets 50% of the ink-based revenue in India

Fuji Xerox aims to double its revenue from document outsourcing services

by year 2014. The copier and printer maker will shift its business focus

from equipment selling to printing services, since they believe the office

equipment market has become saturated.

Fuji Xerox’s revenue target for document outsourcing services in 2014 is JPY

150 billion (about USD 1.93 billion) , which is almost double their JPY 88 billion

(about USD 1.13 billion) revenue in 2010. Last year, the print outsourcing business

accounted for 9% of their total revenue, compared with the 24% gained from the

sales of office equipment.

Masaki Okano, VP of Fuji Xerox, said, ‘Fuji Xerox is trying to shift from hardware to

service provider. In that sense, we have very aggressive targets. The market is already

saturated. At the same time, service market is growing, double digit growth’.

Fuji Xerox is also trying to upgrade the concept of Managed Print Services to its

own ‘Enterprise Print Services’ idea which it claims can reduce printing costs by up

to 30% and carbon emissions by up to 10%. The new service will feature mobile

printing functionality that allows smart phone and tablet PC users to print documents

anytime and anywhere.

Of course, Fuji Xerox’s target will require additional resources, so they plan to

expand staff numbers of their global services team to 150 by March 2012.

HP has kicked off its iQuote system for distributors and resellers

in order to deliver regional information, support the channel,

decrease quote mistakes and enhance speeds, according to

Microscope.

The iQuote system has been developed for HP by channelcentral.

net to globally provide quotes on servers, storage, networking, software

and services. There is also an option to get a price on PCs, printers and

supplies and offerings from independent software vendors.

In order to allow their sales teams and reseller customers to use the

system, distributors will have to become a channelcentral.net subscriber.

Chuck Smith, vice president of HP, claims that one of the aims of

the iQuote system is it encourages resellers to make larger deals. The

centrally-managed platform also improves channel partners' ability to

increase margins by attaching options and winning more business.

Fuji Xerox shifts focus from printer sales to printing services

HP targets bigger channel deals via iQuote

Recently, Konica Minolta released the KIP 700m, a new

large format multifunctional printer offering up to A0-size

document scanning, copying and printing in monochrome. It

can also be upgraded with advanced color scan, copy and print options.

Being affordable and small in size, it targets especially the building

and construction industry, the architectural market and government

organizations.

The KIP 700m offers powerful multifunctional performance in a

compact and affordable solution. This new printer achieves precision of

imaging, low printing costs and convenient front access, according to

Anja Schappert, Product Manager of the Production Printing Group at

Konica Minolta Business Solutions Europe.

With a footprint of less than a square meter, the Konica Minolta KIP

700m offers 600 x 600 dpi resolutions for printing, copying and scanning.

It is possible to upgrade the monochrome network printer and copier

to a fully featured monochrome printing system. With the KIP 700m’s

touchscreen operating panel, documents can also be printed from

removable media such as standard USB drives, ensuring document

mobility and document security. What’s more, the KIP 700m is equipped

with cloud functionality for driverless scanning and printing via email.

The system accepts media rolls with two and three-inch cores

and up to 36 inches wide. A paper tray for standard sizes from A4

to A2 extends the range of print sizes that can be produced without

switching rolls and turns the KIP 700m into a workgroup printer for

small formats where required.

Konica Minolta introduces new large format MFP



MPS Connect reports that on June 27,

2011, Ricoh Americas Corporation

became the first manufacturer to

join the Managed Print Services Association (MPSA)

at its highest commitment level, the Foundation

Member. Foundation Membership is the premier

level of corporate involvement in MPSA, and

Foundation Members receive top visibility among

corporate members in the organization.

Mark Boelhouwer, Vice President, Strategic

Marketing for Ricoh U.S states that the MPSA

offers clear value to managed print and managed

document services players, so Ricoh is pleased to

offer Ricoh Family Group (RFG) dealers the chance

to join MPSA

Ricoh joins Managed Print Services Association

Polaroid introduced the new pocket-sized

GL10 instant mobile printer to replace the

earlier PoGo. The new printer is using the

second-generation Zink (Zero Ink) photo paper

as well as Lady Gaga’s artistic cred to promote its

sales and Lady Gaga has even been appointed as

Polaroid’s creative director.

Zink is a special type of photo paper that uses heat-

activated dye-crystal inks to print out photos from your

mobile phone, smartphone or digital camera. GL10

does not produce standard size 4x6 prints, but instead

business-card sized photos which are 3x4-inches in size.

Mobile phones or digital cameras can send photos via

Bluetooth to the GL10 for printing, while a PC or Mac

can send photos via USB. Currently, there is no iPhone

app for the GL10, but Android phones do have an app

available for wireless photo printing.

Lady Gaga commented: ‘Every day, digital photos

capture, memorialize and shape our lives – but they

are not given the chance to inspire us because they

die on cell phones or digital cameras. I created the

GL10 because everyone loves to take photos with

their mobile phones – and the next evolution is to

combine digital images with instant photography,

bringing photos to life in vibrant colors that you can

share, from the palm of your hand.’

John Rule, national marketing manager at Hagemeyer

Brands Australia, Polaroid’s authorized distributor down

under, said: ‘We’re excited by the release of the first

Polaroid Grey Label product with the GL10. Moving

to the next generation of Zink technology, Polaroid is

giving their fans more opportunities to enjoy and share

the magic of instant. We’re looking forward to bringing

this magic to Australian consumers.’

GL10 is available in Australia this July, with a price of

AUD 199.95(about USD 219.13).

Lady Gaga promotes Polaroid’s new instant photo printer

Andro id OS dev ice owners can

now print photos directly to their

wireless Kodak all-in-one printer

with the free Kodak Pic Flick app, available

now in the Android market . The app is

compatible with the Kodak ESP 9200, 7200,

5200, C300 series and ESP Office 6100 and

2100 series all-in-one printers.

The app also enables mobile printing of

photos from an iPhone, iPod touch, iPad or

Blackberry device. In addition, pictures can be

sent to wireless Kodak digital picture frames.

The app is compatible with any Kodak Pulse

or Kodak Easyshare W820 or W1020 digital

picture frames.

According to Susan Tousi, General Manager,

Inkjet Systems, and Vice President, Eastman

Kodak Company, Kodak is committed to

making printing easy and more accessible

in today ’s mobile and connected world as

well as continuing to deliver smart printing

solutions that provide exceptional ink value

and high quality output for the home and

home office.

Kodak expands mobile photo printing with Android app

Kyocera Mita has launched a new range

of its medium and high-speed printer

ink devices, according to Internetink.

The new TASKalfa editions will provide

organizations with comprehensive printing

solutions that will improve their document

production capabilities, the company claims.

Kyocera Mita says that the devices can print pages

at a rate of up to 80 pages per minute.

Ky o c e r a M i t a r e l e a s e d f o u r n e w A 4

multifunction printer ink devices recently which

claimed to be effective for small and medium-

sized businesses. These latest products include

the FS-3550MFP and the FS-2526MFP and it is

believed that they will transform the productivity

of many companies delivering high-quality

documents at a fast rate.

Rachel Dean, product manager of Kyocera Mita,

stated that they have made every use of Kyocera

Mita's advanced document technology and

applied it in a common design across all products.

Kyocera Mita releases new printer ink devices

FeaturesRecycling Times Magazine


Many important developments in U.S. patent law are afoot. The landscape is changing much faster than ever before. A few of the more important changes in recent years are discussed here.

New patent legislation The United States Congress has undertaken a major

rewrite of the patent statute, the first in almost 60 years.

This has been a stop-and-start process, with no new law

fully emerging yet, but most observers think we are very

close to having a bill that President Obama will sign.

First-to-File vs. First-to-Invent

When two inventors file applications for the same

invention, the Patent Office must decide who, if anyone,

gets the patent. In most of the world today, the primary

rule is that the patent goes to the inventor who was

first-to-file a patent application (unless it can be shown

that the first-to-file derived the invention from someone

who filed later). In the United States, the rule has been

different. The first-to-invent, not the first-to-file, has

been entitled to the patent, unless he or she did not file

within the prescribed one year period.

In theory, the current first-to-invent system is more

just and less arbitrary. But that is a theory. In actual

practice, determining who the first inventor is can be

difficult and expensive, whereas determining who was

the first-to-file is simple and easy. To determine who

was the first-to-invent the United States has relied on

“interferences”, esoteric and lengthy proceedings usually

won by the party who was the first-to-file. Expensive

inter ference proceedings do not favor the smaller

company with fewer resources.

A global move to harmonize

T h e A m e r i c a I n v e n t s A c t w h i c h w o u l d p l a c e

existing patent law on a first-to-file basis, was passed

overwhelmingly by the U.S. Senate on March 8, 2011.

According to the Los Angeles Times ( June 24, 2011,

pp. B1,B5) “it would align U.S. patent law with most

other nations and would help reduce a backlog of about

700,000 patent applications awaiting approval.”

Changing to a first-to-file system and eliminating most

U.S. patents: update and impact by Robert A. Schroeder, Esq., Sheldon Mak & Anderson LLC

Robert A. Schroeder, Esq.

Robert A. Schroeder has been a patent litigator

for more than 30 years. He has served as lead

counsel in patent cases, as well as trade secret,

trademark, copyright, unfair competition

and trade dress matters. He has handled IP

arbitrations before domestic and international

tribunals and has argued before the U.S.

Supreme Court. Mr. Schroeder also provides

clients with opinions on patent infringement

matters and frequently advises with respect to

licensing agreements and intellectual property

acquisitions. In addition, he supervises patent

prosecution and maintenance programs and

counsels clients as to intellectual property in

general.

Robert Schroeder began his career as a patent

examiner assigned to the Physics Group at the

United States Patent Office. Subsequently, he

founded the boutique intellectual property

law firm, Pretty Schroeder. Most recently, Mr.

Schroeder was a partner and Practice Group

Lead for intellectual property litigation at

Bingham McClutchen.



interferences has been a feature of almost

all patent legislation proposed in recent

years and is included in the most recent

bill. Although the details of this change in

the law have yet to be finally worked out, it

is a good bet that the United States will be

changing to a first-to-file system once new

patent legislation passes.

First-to-file is part of an ongoing process

of “harmonization” in which the patent

laws of many countries are made more

similar and we are able to move toward a

more efficient international patent system.

Recent supreme court decision The Supreme Court has recently been very active in the

patent area, after more than a century of deciding few

patent cases. The newer cases seem to show a strong

inclination to side with the accused infringer against

the patent holder, and a desire to change the direction

of the Court of Appeals for the Federal Circuit, which

decides most patent appeals and is often perceived as

“pro-patent”.

Microsoft vs. 14i Ltd.

In June of this year, however, the U.S. Supreme Court

went the other way, handing down its much awaited

decision in Microsoft Corp. vs. 14i Ltd. Partnership et al.

It was something of a surprise. There were strong hints

that the decision would go the other way. The Court

upheld the traditional high standard of proof that must

be met before a patent can be found invalid. The proper

standard is “clear and convincing evidence”. This

requires more than the “preponderance of the evidence”

standard that applies in most civil cases (51% likely to

be true is enough), but it is not as high as the “beyond

a reasonable doubt” standard needed for a criminal

conviction.

Bilski vs. Kappos

The question of what types of things are patented was

the subject of Bilski vs. Kappos. The Supreme Court

essential ly decided in 2010 that, as a general rule,

patents should not issue for what have loosely been

called “business methods” that are often unpatentable

“abstract ideas”. Patents had begun to spring up for

all sorts of ideas outside of the usual bounds of the

technology, such as investment strategies and tax

avoidance schemes.

KSR vs. Teleflex

A particularly important decision in the recent string

of cases is KSR Int’l Co. vs. Teleflex, Inc., telling the U.S.

courts to set a higher substantive standard for upholding

the validity of patents, which was handed down by the

Court in 2007, which in judicial time is “recent”. It is

important largely for the tone and direction it sets,

saying that the Federal Circuit has rel ied on rules

that are too rigid to uphold the validity of patents

for inventions that are “obvious” and not worthy of

protection (so called “bad patents”). There are signs—

hard to measure —that the Federal Circuit and trial

courts are following this lead of the Supreme Court.

We should keep in mind, however, that very similar

S u p r e m e C o u r t d e c i s i o n s i n t e n d e d t o r a i s e t h e

subjective standard of “obviousness” were handed

down in the 1950s and ‘60s. With the passage of time

and the diversion of the Supreme Court’s attention to

other issues, the force and effect of those decisions

diminished. Will the same happen to KSR? We will

see, but an important factor is that the make-up of the

Federal Circuit, the court charged with implementing

KSR, is changing. There are several new judges, there

is a new Chief Judge, and the age of the remaining

members of the court dictate that there will be more

new judges . The U.S . wi l l , in e f fect , have a new

appellate court deciding patent cases on a day-to-day

basis within the next few years, possibly sooner. No one

really knows where it will take us.

eBay vs. MercExchange

Another important Supreme Court case is eBay Inc.

vs. MercExchange, LLC (2006). It had long been U. S.

law that a losing defendant in a patent case was just



about always enjoined from further infringement. This

rule could give the patentee a lot of leverage for a big

settlement. The defendant could not take the risk

of being shut down. All this has changed after eBay;

injunctions are no longer automatic. The patentee/

plaintiff must show that, among other things, an award

o f money would not be adequate compensat ion .

Otherwise, no injunction. In many cases the patent

is now less threatening and some settlements may be

smaller as a result.

The patent officeWhile the courts and the legislature may have their

ideas, the Patent Office seems to have charted its own

course. In view of the Supreme Court’s KSR decision,

one would expect to see fewer patents granted, but one

would be wrong. The Patent Office granted over 200,000

utility patents in 2010, a record, and is expecting to

grant only slightly fewer in 2011.

Prioritized and expedited examination of

patent applications

The U.S. Patent Off ice announced plans to begin

accepting requests for “prioritized examination” of

patent applications, allowing patent applications to

be processed within as l i tt le as twelve months. I f

implemented, this would be a major change in the

world of patents. It currently takes nearly three years

to process the average patent application and grant

a patent. A program, to be cal led Track One, was

to launch May 4, 2011 as part of a new Three-Track

system, providing applicants with greater control over

when their applications are examined and promoting

greater efficiency in the examination process. Patent

applicants could request faster prioritized examination

through Track One. Traditional examination could be

chosen through Track Two, or an applicant could delay

the examination under Track Three.

The problem is that Congress, concerned about the

federal deficit, has slashed the Patent Office’s budget,

forc ing a ret reat . The pending leg is la t ion could

protect Patent Office user fees from being seized for

other purposes, but no one knows what will happen.

E x p e d i t e d e x a m i n a t i o n o f d e s i g n

pa tent app l i ca t ions and exped i ted

copyrights

Many fast moving industries have chosen not to seek

design patents because they are not issued quickly

enough. But a new and much faster procedure is being

made available. Applicants for design patents should

consider a Request for Expedited Examination (“REE”).

Our firm’s record is a mere 56 days from application

filing date to Notice of Allowance!

The REE procedure is relatively simple. Basically,

the applicant submits the results of a novelty search

and files the requisite request form. Since a regular

design application can take up to two or three years to

prosecute, the time savings and speed to protection

can be well worth the added cost.

Impact on toner cartridge industry Attitudes about patents vary widely from one industry

to another. Some industries want strong patents that

are easy to get and can be enforced with confidence.

An example is the biotech/pharmaceutical industry,

where research and development costs are very high.

For many smal ler b iotech companies , patents are

their only product and source of revenue. On the

other hand, some electronics and software companies

consider patents a source of costly, unwanted disputes

and litigation.

What about the toner cartridge industr y?

P a t e n t s , e v e n v e r y n a r r o w p a t e n t s a n d

design patents, can be an obstacle to the

manufacture, sale or resale of compatible

products. Vigorous patent enforcement can

be a way to control or limit the aftermarket.

For patent-rich companies, patents and the

abil ity to confidently enforce them can be

ver y ef fect ive competit ive tools . For the

a f ter market compet i tors they target , the

opposite view is of ten in fashion and wil l

remain so.

www.visitremax.com.cn

Global Remanufacturing IndustryGeneral Assembly

Know your industry, and speak for your industry.

October 12, 2011, Zhuhai, China

The best opportunity to learn about the industry

On October 12, the second Global Remanufacturing Industry General Assembly(GRIGA) will again be hosted in Zhuhai, following the roaring success of its first edition. Representatives from regional and international associations for the industry, publishers and industry elites from China, Europe, India, Japan, Russia and USA presented at this charter event of GRIGA in 2011. Right now, GRIGA offers the best opportunity for you to learn about the industry trends and developments.



Reasons for the high level of interest in biotoners

are many and are due to economical, environmental

and societa l dr ivers . First , the recent volat i l i ty of

petroleum prices and the resulting impact on the cost

of raw materials used in toner resin manufacturing has

forced the industry to seriously consider alternate feed

stocks from renewable resources. Further, the use of

renewable resources to prepare toner resins reduces

dependency on foreign oi l while at the same t ime

reducing CO2 emissions from toner production.

Here’s a figure that should raise an eyebrow or two:

Popular estimates project laser and copier toner use

consumes more than 146 million gallons of oil per year.

That’s why it’s crucially important to have properly

designed biotoners, which have the potential to the

recycling of office waste paper, estimated to be over 3

trillion prints, through an easier and more economical

deinking process.

I n i t i a t i v e s s u c h a s t h e Q u a l i f i e d B i o p r o d u c t s

Prefer red Purchase Program sponsored by the U.S

Department of Agriculture and the United Soybean

Board through green labeling have made great efforts

to give consumers better awareness of environmentally

green and sustainable products. Many companies in the

printer, and copier and other industries are developing

green products such as biotoners and PlantBottle (a

plastic beverage bottle made partially from plants) to

differentiate their products so they can address the

consumer trend in green and environmentally friendly

products and thus capture a larger market share.

However, there are many challenges.

Wi th th i s commentar y, I hope to h igh l ight the

s t a t u s a n d p r o s p e c t s o f b i o t o n e r s , a m a r ke t i n

which I have worked for many years at the world’s

largest independent research and development

organization, Battelle.

A bit of toner historyA journey through the development of toner

chemistry may be helpful. As many in the industry

know, Battelle played a vital role in launching the

electrostatic copier industry in the 1950s. Battelle

dedicated more than a decade of sustained R&D

activity to reduce the seminal patent of Chester

Carlson (U.S. 2,357,809) into working prototypes.

The result was commercialization through the

Model D and Xerox 914 copiers. A key component

of this effort by the materials group of Battelle

was the successful development of powdered

inks, namely, toners, which were useful in the

early copiers. These early toners, mostly black,

were designed to work well in the copiers and

Biotoners: turning challenges into profitable opportunitiesDuring the past decade, as oil has become more expensive and people have become more aware of the earth’s fragile environment, there has been much buzz about biotoners in the printer and copier industry. A quick Google search resulted in more than 300 hits for biotoner over the last two years.



make good prints. The toners were made from readily

available resins and polymers, including some from

natural sources such as rosin esters. However, there

was no consideration for factors such source of raw

materials/renewable vs. petroleum, the ability to deink,

CO2 emissions and others. It would take decades for

those issues to become as important as they are in the

current environment.

As a matter of fact, it was about 50 years after Carlson

and Ba t te l l e began the o r ig ina l r e sea rch be fore

Battelle researchers in the materials group revisited

toner research. With the idea that toner needed to

be environmental ly fr iendly and sustainable, toner

techno logy progressed toward products der i ved

from renewable resources such as plants and crops

and became easier to deink from the off ice waste

paper stream. Research also was mindful to be cost

effective and compatible with existing resin and toner

production infrastructure and functional in copiers and

printers installed in the field. The toner initiative is

part of a larger effort at Battelle to develop industrial

products such as p last ic izers , lubr icants , powder

coatings and other bioproducts from renewable sources

to minimize dependence on foreign oil with a reduced

carbon footprint and enhanced sustainability.

These products have been successfully developed

and have won R&D 100 Award recognitions from the

prestigious R&D Magazine, often known as the “Oscars”

for industrial R&D. More significantly, these products

have been commercialized through Battelle’s licensees.

Battelle has been working with funding from farming

groups, especially the Ohio Soybean Council and United

Soybean Board, to advance the emerging bioproduct

markets and applications.

Biotoner primer Biotoners are just l ike their petroleumoi l -based

counterparts, except they are composed of resins and

other addit ives derived from a bio source, namely

plants, crops, trees, marine and animal remains. From

a chemical perspective, these bio sources could be

classi f ied into oi ls and fats (mostly tr iglycerides),

proteins (amino acids and peptides), carbohydrates

(simple sugars), cellulosics (complex C5 and C6 sugars),

and lignin. These bio sources serve as the feedstock

in the bioproduct world, just as petroleum crude or

natural gas does in the petro-chemical world for the

production of chemicals, polymers and plastics.

A major difference, and hence a big challenge, is that

the chemical components in bio-based feedstocks are

more complex and difficult to modify when compared

to simple hydrocarbon fractions from fossil sources.

Further, conversion technologies of bio-based feedstock

are still in their infancy compared to more than 75 years

of petrochemical conversion technologies practiced in

world-class refineries. This disparity in the maturity of

the two technologies has cost and quality implications,

at least in the short run, until the bio-based chemical

industr y is more ful ly developed and establ ished.

H o w e v e r, t h e g a p i s n a r r o w i n g a n d m a n y m a j o r

chemical companies as well as startups are aggressively

moving forward to develop cost effective bio-conversion

technologies. Several useful and cost-effective bio

monomers are entering the market to produce resins

and polymers of interest to toner manufacturers. This

is a rapidly evolving area in the chemical industr y

with high expectations over the next few years (for

more details see article by Bhima V ijayendran, Bio

Conference, April 2011, Shanghai).

Bat te l le research in th i s a rea began to deve lop

toner resins derived from vegetable oils, proteins and

carbohydrates. Details of the work are available in

patents (U.S. 7,887,982, U.S. 7,645,549 and others) and

other open literature references (Inform, 659-661, Vol.

16, issue 10, 2005; 2008 Presidential Green Chemistry

S y m p o s i u m , Wa s h i n g t o n , J u n e 2 0 0 8 ) . T h e w o r k



continues to develop next generation biotoners for

both mechanically produced and chemically produced

toners.

Battelle is the first, though not the only, organization

to be active in developing biotoners. Both original

equipment manufacturers and after market suppliers

of toners and cartridges are very much in the game,

as can be judged by press releases, patent filings and

presentations at toner conferences and workshops.

A quick search of a patent database shows that OEM

majors such as Canon, Ricoh, Minolta, Xerox and others

are fi l ing patents in large numbers to protect their

interests and market share in this growing market.

A f te r market supp l ie r s such as , Future Graph ics ,

Print Recover y Concepts, Print Rite, and others are

introducing biotoners with varying levels of bio content

and quality.

It is worth noting that many of the patents mentioned

above are based on biodegradable polymers such

as poly lactic acid and poly hydroxyl alkanoates that

are produced in large volumes by Nature Works LLC,

and by Mirel, a joint venture of ADM and - Metabolix

respectively for packaging and other large volume

applications. Ready availability of these polymers should

help biotoner producers.

There are other types of bio-based resins (such as the

ones manufactured by AIR- Advanced Image Resources

- a licensee of Battelle technology) derived from novel

bio-based building blocks. These offer a good balance of

molecular weight and its distribution; acid value; glass

transition temperature; melting and softening point;

cr ystal l inity; fusing temperature; color and clarity;

adhesion and other properties of value in designing a

broad of range of toner formulations. More recently,

availability of low cost furanic-based building blocks

derived from non-food, low cost cellulosics has opened

more options for formulating biotoners.

Reviewing the brief history of the emerging biotoners,

it is worth noting that some of the early formulations

had very low bio content, as measured by ASTM-D 6866,

a method based on radioactive decay and half-life of

C14 isotope, a true measure of carbon derived from a

renewable source and not from fossil sources. Most of

the viable first-generation biotoners have a bio content

of at least 20 to 25 percent, with some in the 40 to 50

percent range. The goal is to have as high bio content

as high as possible, hopefully in the 75 percent range.

There are several challenges to achieve this goal. One

of them is availability of bioresins that have the required

property profile, as noted above, to be a sole toner

resin. Additional R&D is needed to design bioresins

with required properties. This would require ready

availability of new building blocks that are still in the

research phase. The other is cost that is coming down

with the commissioning of world-scale biomonomer

plants by companies such as Roquette, BioAmber, and

others.

Challenges and opportunitiesBiotoner still is in its infancy, with many challenges

yet to face. The challenges are related in many areas,

including: relatively high cost; the need for a significant

amount of petro-based resins to produce workable

toners; reluctance and inertia for adoption; lack of

industr y accepted standards; and general concerns

about sustainability of bio feedstock (competition with

food and feed); and, uncertainty

about l i fe cycle analys is based

b e n e f i t s . H o w e v e r, t h e s e a r e

being addressed in various ways

by other industries that are trying

to convert some raw materia ls

from petro- to bio-based sources.

A g o o d e x a m p l e i s t h e

e x p e r i e n c e o f C o c a C o l a . I t

gained more than three market

share points in test markets by

switching from the standard PET

bot t le to the P lantBot t le tha t

h a s 3 0 p e r c e n t r e n e w a b l e



Dr. Bhima Vijayendran

Dr. Bhima Vijayendran is Vice President for Business

Development and a Senior Research Leader with Battelle

in San Diego, California. Headquartered in Columbus,

Ohio, Battelle Memorial Institute (Battelle) is one of the

world’s leading R&D institutions. With 22,000 employees

in more than 130 locations worldwide the company is

dedicated to scientif ic , educational, technology an d

community endeavors. Among its achievements is the

initial development of toners in the mid-1950s for Chester

Carlson’s novel xerographic process.

With more than 40 years experience in industrial R&D

and product commercialization, Dr. Vijayendran is widely

recognized as an authority on specialty chemical and polymer systems for a range of

applications. He holds more than 75 patents and 50 publications and has received 7 R&D

100 awards over the period from 2001 to 2009. In 2004, he won Battelle's prestigious

Inventor of the Year Award. He is also a recipient of the coveted Lifetime Achievement

Award from the United Soybean Board and the American Soybean Association for

his contributions to the soybean industry. In 2008, he received the Presidential Green

Chemistry Award for his work on biotoners. His educational background includes both BS

and MS degrees in Chemical Technology from the University of Madras, India, a PhD in

Polymer and Surface Science from the University of Southern California, and an MBA from

the University of New Haven, Connecticut.

content. Efforts are underway to increase bio-based content

to 100 percent in Pepsi’s second generation products. A bit of

competition is good to provide market pull for such emerging

products. Hopefully, a similar situation will happen in the

toner industry and it looks like this is happening, at least in the

aftermarket segment of the industry.

The issues related to competition between food and

sustainability are being addressed in second generation bio

fuels, chemicals, and polymer products by using non-food

cellulosic food stocks. Polymers and chemicals produced

by such second-generation technologies from chemical

companies should provide sustainable polymers and resins to

toner producers.

The issue of performing a useful and relevant life cycle

analysis is a challenging one. A fair amount of work to address

the LCA of bioproducts, including polymers and chemicals, is

taking place in this area in the U.S., Europe and Japan. One of

the key issues is establishing relevant boundary conditions -

how far back one must go to capture all the required input and

output data to do a meaningful analysis. It is worth watching

some of these developments to see if they are relevant to

biotoner production.

Summary

It is my opinion that it would be very most useful

to have a codi f ied indust r y s tandard to measure

b io content , one that would be acceptable to a l l

stakeholders in the industry. The ASTM D6866 seems

to be a good starting point. I think the conversation

about this should start now.

Current toner products have a potential challenge

a n d a p r o b l e m — t h e y c o n t a i n b i s p h e n o l A a n d

styrene. Recent health and environmental concerns

about these compounds could have some ser ious

impl ica t ions for the indust r y. Severa l o f the b io

monomers under development have the potent ia l

to replace these compounds, at least functional ly.

That’s why I think the development of biotoners free

from these compounds that also are deinkable and,

cost effective with reduced carbon foot print, should

provide profitable opportunities.

The biotoner industry is in its infancy and has many

challenges, but it offers an opportunity to develop

novel and profitable products to meet the needs of

today ’s markets and customers that are looking for

safe, green, and sustainable products with reduced

carbon footprint.



Memjet‘s new developments in 2011

When you mention desktop printers most people think of

brands like Hewlett-Packard, Canon, Lexmark, Epson or Brother,

etc. These traditional OEMs have had a firm grip on these core

technologies for more than two decades and have fully exercised

their sales advantage as international companies, giving them

dominion over the industry. Up until now, these OEMs flourished

and were prosperous. It was difficult for anyone else to enter and

enjoy the fruits of the market. But in recent times, this seemingly

‘mission impossible’ task has shown new hope. New printer OEMs

have arrived with new technological breakthroughs. Memjet, for

example, has attracted a lot of attention.

Both laser and inkjet technologies have had more than 20

years of history in the printer industry. Although the OEMs have

continuously improved these technologies with new features and

functionalities including additional speed and resolution, there has

been no substantial breakthrough of much significance.

But someone “turned on the light” in 2007. Memjet was

launched as a new printer technology. Memjet was an immediate

sensation because it could deliver faster color printing, cheaper. It

was expected that the first photo printer powered by the Memjet

technology would be launched at the end of 2007 or the beginning

of 2008. At that time, some believed that Memjet could bring great

changes to the printer market, since it had accumulated over

3000 patents worldwide and had some 2000 more waiting to be

approved. However, the first printer powered by Memjet did not

launch until April 20, 2010. Memjet broke the silence by launching

label printers powered by Memjet technology with three partner

companies, the Astro Machine Corporation in the US, the OWN-X

Industrial in Hungary and Rapid Machinery Company in the UK.

After this debut, Memjet maintained a low profile with no other

new printer release for the rest of 2010.

When asked the reasons for their delay, Memjet said, “Initially our

delays stemmed from the transition in priorities from small format

photo printing to A4/Letter size markets. It took us longer than we

thought to make this transition and mature our components to a

production ready state. Then of course the global financial crisis

hit. The Memjet development effort is truly a collaborative effort

between our technical teams, business partners and OEM brands

all working together to develop complete printing solutions for

our respective markets. We all tightened our belts in 2009 and early

2010 and as a result the pace of Memjet development slowed a bit”

Apart from the funding issue, Memjet faced other management

obstacles. Hence the Memjet Board has named Len J. Lauer, the

former vice president and COO of Qualcomm to join as their

President and CEO. He will be responsible for overseeing of all

aspects of the company’s business.

Before joining Memjet, Len Lauer was executive vice president

and chief operating officer of Qualcomm, Inc. Lauer joined

Qualcomm in December 2006 with more than 20 years high-tech

experience. Prior to Qualcomm, Lauer served as chief operating

officer for Sprint Nextel. Prior to Sprint’s merger with Nextel, he

was president and chief operating officer for Sprint, where he

directed all of the company's operations to deliver converged

media and communication services. Lauer joined Sprint in 1998

and held several executive leadership positions including president

of Sprint PCS. He also served as president of Sprint's consumer

services group, president of Sprint Business and president of the

global markets group, where he directed marketing and sales,

network operations, technology planning, product development

and information technology.

Before joining Sprint, Lauer was president and chief executive

officer of Bell Atlantic-New Jersey. Lauer also spent more than

10 years with IBM, holding a variety of management positions in

marketing and sales. He is currently on the board of directors of

H&R Block.

▲ Memjet' s new CEO Len J. Lauer



Kia Silverbrook, inventor of the Memjet technology, co-founder,

chairman and chief technology officer of Memjet said, “This

is a major milestone for Memjet. Len's leadership and broad

experience in global markets, operations, strategic planning, service

delivery, sales and marketing will serve us well as we move into full-

scale commercialization.”

“This is clearly an opportune time to join Memjet,” said Lauer,

“The company is on the threshold of commercializing its first

generation of breakthrough printing components with a strong

technology roadmap and funding to drive its future. I join an

experienced leadership team and a company building robust

business partnerships. I'm excited to lead Memjet into a new phase

of commercialization and growth.”

Jason Martin, Managing Director of Argonaut Private Equity

and a member of Memjet's board of directors, said, “Len Lauer is

a proven leader who brings a wealth of skills and experience to

Memjet. Len has operated at the highest levels of the technology

industry, with responsibility for multi-billion-dollar businesses. He

understands the process of continuous innovation and how to

build and run a global business at scale.”

The change of CEO may signify Memjet’s new era to march to a

larger market in inkjet printers which previous dominated by the

three major players of HP, Canon and Epson.

In January, 2011, Memjet announced its partners in China,

India and Chinese Taiwan, being Lenovo, WeP Peripherals Ltd

and Kpowerscience Co., Ltd, respectively. These three partners

will independently launch their printer products powered by the

Memjet technology.

Then in April, Memjet announced its cooperation with Lomond

in Russia, and also with Delphax Technologies Inc. in Canada. LG

Electronics announced in June they will launch the fastest ever A4

color desktop printer, the Machjet LPP6010N, powered by Memjet

technology. And in July, Neopost in the US released two models of

color inkjet mail printers, the Neopost AS-950C and Hasler HJ950C,

both of which are utilizing the Memjet technology. Memjet has also

confirmed partners in Australia, Western and Eastern Europe.

Memjet has established its own global partner network: partners

who are influential enterprises with substantial strength in the

printer industry. For example, WeP Peripherals Ltd is the pioneer

and largest supplier of MPS, as well as one of the largest vendors

of stylus printers, with direct sales and after service centers in 19

cities, over 200 channel dealers and 15,000 wholesalers in India.

Kpowerscience Co., Ltd in Chinese Taiwan is a company well

known for its excellent R&D and manufacturing capability. In 1978,

Kpowerscience had commenced its own research into Chinese-

character printer controllers, and released the heavy-duty 2500

LPM (line per minute) fanfold laser printer with Chinese-character

controller in May 1982. It independently manufactured its own

designed mid-speed KP3828 LED printer in 2001. And Lenovo,

the well known Chinese brand, has a high reputation with a

18.3% share of the printer market in China, penetrating desktop,

wide-format, specialty and commercial printer segments. These

powerful companies all have superior local sales networks, which

are highly favorable for the promotion of Memjet powered printer.

Some say Memjet powered printers can launch an aggressive

campaign to capture market share from HP, Canon, Epson and the

other OEMs with support from such powerful allies.

Tony Lee, Managing Director of Recycling Times Media

Corporation, said, “I don’t believe Memjet is mature enough to

launch a campaign to against the OEMs to capture market share.

Memjet has four business units: labels, home and office, wide

format and photo retail. These are more likely to be remembered

as Memjet’s first steps in the market. However, they will have to

wait for more consumer responses which are linked with product

quality and the promotion efforts of their partners. So I think they

will need to wait before they make their next move. ”

1. Mutual Trust. Research and development of the existing

product, together with the various marketing strategies need to be

completed jointly by Memjet and its regional partners. However,

the disparity between the different partners, product positioning as

well as return on investment expectations, could lead to a potential

mutual trust problem. If the new products sell well, there may not

be any problem, but if sales are poor,there will be complaints which

could turn into a mutual trust crisis.

2. Global Synergy. Memjet’s partners worldwide are operating

independently in their local markets. At the same time, these

partners still have connections with the traditional OEMs. So if

and when Memjet develop their market requiring synergy from

all partners globally, there may be internal or external obstacles

preventing them from uniting.

3. Coordination of partners. All of Memjet’s partners have

impressive strengths and some of them have global reaches

beyond their local markets. So the coordination of these partners

with product positioning, marketing strategy, pricing and cross-

regional sales will require skilful management and negotiation. A

simple review of each partners’ promotional launches of printers

using the Memjet technology, shows a common description: these

printers are the “world’s fastest”. But how can Memjet manage the

sales from overlapping and rivalry developing between its partners?

Memjet won’t comment on this due to confidentiality.

The mysterious Memjet printer has been unveiled. But

uncertainty is forecast for the road ahead. But it is true to say we

can expect Memjet to bring changes to the printer market once

dominated by the traditional OEMs.



E v e n b e f o r e t h e a c t u a l

launch of the Pantum printer,

it had already attracted almost

excessive attention and raised

e x p e c t a t i o n s w i t h i n t h e

general consumables industry,

s ince i t was the f i r s t ma jor

breakthrough in the printer

manufac tur ing indust r y for

some time.

O n D e c e m b e r 6 , 2 0 1 0 ,

Se ine Techno logy Co. , L td .

r e l e a s e d t h e f i r s t P a n t u m

pr inter in the Great Hal l of

the People in Beijing, China.

This signified the birth and commercialization of the

first independently-innovated laser printer in China.

Now Pantum has f inal ly been unveiled, people are

naturally starting to shift their attention to its market

performance.

From the f i r s t domest ic Chinese pr inter brand,

consumers wil l require more than just satisfactor y

q u a l i t y a n d p e r f o r m a n c e . P a n t u m h a s c h o s e n a

prudent strategy for its first two quarters in the printer

arena, featuring discount sales and the expansion of

sales channels, which has met with approval from

authorities in the industry as well.

At the beginning of 2011, the first 10,000 Pantum

pr in ters had been re leased as a commemorat i ve

model. All of these machines have a special metal tag

design to identify them as being from the first batch

of the products.

Consumers who purchased these pr in ters have

received a free VIP card entit l ing them to var ious

discounts and exclusive services, including a 20%

discount on sales of the OEM consumables between

March and July.

Meanwhile, Pantum also announced the extension

of i ts guarantee period to two years, breaking the

industry practice of a one-year guarantee period with

a page yield limitation.

O n A p r i l 6 , t h e C h i n a C o m p u t e r I n d u s t r y

Associat ion awarded the Pantum laser pr inter the

‘Most Competitive Product’ award in its 2010 China

Computer Industry Development Awards.

In 2011, Pantum has also taken a promotion tour,

named ‘the totem of China’ (literally) to all the major

c i t ies in China, such as Zhenzhou, Taiyuan, Hefei

and Chengdu, and this was welcomed by the local

distributors.

Apar t f rom the market ing campaigns , Pantum’s

attention to its branding is obvious as well. Pantum

has high media exposure and there is news about

Pantum almost ever y week. Certainly, winning the

confidence of consumers is crucial for a new brand.

Recyc l ing Times in ter v iewed Mr. L iu Hong , the

General Manager of Beijing Pantum Technology Co.,

Ltd.

Does the current market performance o f t h e Pa n t u m p r i n t e r m e e t y o u r expectations?

P a n t u m ’ s m a j o r b u y e r s a r e s m a l l a n d m e d i u m

Enterpr i ses (SMEs) , gover nments and educat ion

organizations, etc. Every week, we contact our clients

to collect their feedback. At this moment, the feedback

is quite positive and our clients are satisfied with the

qual i ty, per formance and ef f ic iency as wel l as the

external design of Pantum. So the market performance

of Pantum has exceeded my expectations.

Pantum: It’s show time

▲ Launching ceremony of Pantum in the Great Hall of the People, Beijing.



What were the major concerns you had about Pantum that might have led you to expect less success than you have enjoyed?

F i r s t , P a n t u m w a s o n l y

released in Dec 2010 and for

a new product and new brand,

it could take a long time before

gaining recognit ion in the

market. Second, the building of

sales channels and distribution

agents takes time as well. The

Pantum printer distribution

channels share a very small part of our original sales channels

for consumables, which basically means we have had to start

from scratch.

How i s the domes t i c l a se r p r in te r market presently? And how will Pantum fight its way out of the siege from other OEMs?

Certainly the competition in the domestic laser printer

market is fierce. Hewlett-Packard, Samsung, Canon,

Brother and Lenovo have captured the majority of the

market share. However, HP’s market share has been

declining while other OEMs’ market share is rising.

Pantum is continuously expanding its market share

through our efforts.

We focus on the products and try to strengthen their

competitiveness by improving quality, performance and

external design, etc. At the same time, we have assisted

the products with appropriate marketing and pricing

s t ra teg ies . For ins tance , we have deve loped new

technology to increase the work life of Pantum printer.

Since we have the advantages from our background

of being a general consumables manufacturer, we can

provide consumables at a price that is 30% lower than

other OEMs’ products, which can save money for our

clients.

We have a l so made a dar ing move to break the

i n d u s t r y p r a c t i c e o f o n l y p r o v i d i n g a o n e - y e a r

guarantee period for each printer, by extending the

guarantee period of Pantum printers to two years. We

have conducted a lot of marketing activities as well.

Extending the guarantee period will no doubt increase operation costs and the promise of cartridge prices 30% lower than other OEMs is likely to further erode Pantum’s profit margins. So how can Pantum maintain its profit?

In terms of profit , our emphasis is on creating a

reasonable profit margin and that is what we strive

to maintain. We are looking for a win-win situation

between us and our distributors and clients, instead

of unreasonable and extremely high profits from our

business.

Are there any compatible consumables for the Pantum printer available on the market now? Will Pantum react like other OEMs that apply technological methods to limit the use of compatibles?

As yet we have not found any compatible cartridge for

the Pantum printer, however, there are toner refilling

dealers that provide refilling services to our printers.

Refilling Pantum’s cartridges with substandard toners

or using poor techniques can easily result in printing

quality problems and indeed we have received client

complaints related to this issue already.

As a mat ter o f f ac t , there a re ch ips on Pantum

printers, but currently we do not use the chips to limit

the adaptation of compatible cartridges by third party

manufacturers. Whether we wil l apply chip control

to limit the use of compatibles is dependant on the

market and the demands of our clients.

▲ Pantum Family.



There are four Pantum printer models on the market presently. When can we expect a new model of Pantum?

We are continuously developing new products and we plan

to launch several new Pantum MFP and high-speed printers

to add new members to Pantum family in two months.

T h e M i n i s t r y o f F i n a n c e r e c e n t l y renewed the governmental procurement policy by abolishing several policies that favor domestic independent innovations, which means that the starting line for Pantum is now the same as it is for other OEMs. Will the change of policy affect Pantum’s future biding for governmental projects?

I personally think the abolishing of favorable polices

will not affect us. Pantum has already participated in

governmental procurement projects and won several

bids, including some projects from central government

departments. I believe the most important factor in

governmental biding is the product itself. As long as

we have better printers and consumables than our

competitors, we can win contracts regardless.

In the last few years, OEMs have started to capture market share in the Managed Print Services (MPS) and Cloud printing arenas. What are Pantum’s views about MPS and C loud printing?

We have been paying

c lose attent ion s ince

these are the future of

the industry. In terms

o f M P S , w e h a v e n o

direct involvement in

t h i s m a r ke t , b u t w e

have been supporting

our partners to enter

into the MPS market.

We will launch printers

for l a rge enterpr i ses

which we believe can

facilitate our partners’

d e v e l o p m e n t i n t h e

MPS market.

As an emerging OEM who strives for more market share, what are Pantum’s strategies for the future?

Pantum will focus on the domestic market for now and in

the foreseeable future, since the market demand in China

is quite different from the overseas markets. Currently,

the product R&D processes of other OEMs are mainly

conducted overseas and some of these products may not

be able to meet the demand of Chinese consumers.

In te r ms o f p roduct , Pantum h igh ly va lues the

demands of our domestic cl ients and even designs

c u s to m i z e d p r i n t e r s f o r t h e m , f o r i n s t a n c e , t h e

customized pr inters for profess ional appl icat ions

in hospi ta l s or banks . In market ing , Pantum wi l l

strengthen its links with partners to further our sales

channels and networks. In the consumables for our

printers, we will fully utilize our inherent advantages

as a general consumables manufacturer, in order to

provide high quality supplies with reasonable prices

to our dealers and consumers.

Closing remarksA s a n e w p l a y e r i n t h e p r i n t e r m a n u f a c t u r i n g

industr y, Pantum’s market share is not large when

compared with its counterparts. However, Pantum

represents a hope as a new breakthrough of the

monopoly in the printer manufacturing industry and

is significant for the national industry of China.

▲ Promotion activity of Pantum.

ProfilesRecycling Times Magazine


Talking chips Xiao Hui believes that being able to do what she loves to do is the happiest thing

about her life. Her outgoing and talkative personality also fits her current role in the marketing business. Given only this you would probably say that she is blessed, but her lovely daughter and supporting family make her even luckier than a lot of business people. Meet Xiao Hui, the vice president of Zhuhai Jing Xin, Co, Ltd (referred to as Jing Xin).

Jing Xin is skilled at product marketing. As vice president, have you been engaged in marketing since the start?

I have been in living and working in Zhuhai for more than 20

years. To begin with I was in software design. After graduating

from the University of Electronic Science and Technology I

worked in a research institute in Hunan Province for a year. Then,

I seized the opportunity to work as a software designer for Zhuhai

Hotel for quite a long time after passing their entrance tests.

My university has an alumni association in Zhuhai and my

schoolmates and I often gather to discuss the trends in integrated

circuits and the state of the industry here. Since Zhuhai is famous

for its printing consumables industry, we believe we can engage

most in making chips for printer cartridges since our personal

advantages lie in the electronic sciences and Zhuhai offers

industrial advantages. From 2001 we paid close attention to the

market and finally released our products in 2002.

Did you encounter any difficulties when you changed from doing software design to marketing?

Certainly, there were some difficulties. As a software designer,

I just dealt with machines and the only task for me was to design

software that satisfied the requirements. However, as a green

hand in marketing, it is quite difficult to persuade your customers.

When our business started out, we didn’t have enough confidence

in our products. We found that people didn’t release product

information, telephone numbers, and contact names to us as readily

as nowadays. Our friends were the only source for possible buyers.

I can still remember one time, we heard that there was a possible

buyer in Guangzhou, and my partner and I drove there immediately.

After a few hours of negotiation, that firm had mentioned in passing

two more possible buyers in Dongguang and Shenzhen, so we

decided to pay a visit to both of them right away. We didn’t get back

to Zhuhai until midnight that day. You can see how tough it was at

the beginning since we did not have enough sources of information

and we had to explore by ourselves.

You have such a nice partner! Do both you share similar personalities?

Both of us are outgoing, generous and self confident, like

intimate siblings. We have been partners for ten years and we have

witnessed the unity and separation of many business partners.

There is a saying that two heads are better than one, so I can see

no reason to work alone and I prefer to cooperate with others

if possible. My partner and I have even become a good example

of partnership among our alumni association. We both seek

common ground while setting aside differences, and cooperate

closely. Important company matters are often decided after

discussing them, while trifling ones are often decided by either

of us tacitly. Many partners go through hardships, but fail to

share the fruits when the hardship is over. So I am proud of our

relationship.

▲ Xiao Hui

ProfilesRecycling Times Magazine


Talking of going through hardship, how is Jing Xin going presently?

Our company has integrated design, R&D, production and sales.

We have cooperated with a domestic IC design company and

established a research lab together, so we have strong R&D support

for our products. Our chip series for inkjet printers enjoys high

market recognition and a large market share and we are continuously

developing more new products. 90% of our products are sold

domestically through trade fairs and the introduction of new buyers

from existing ones, etc. Owing to our high quality products and

services, Jing Xin has established strategic partnerships with many

cartridge companies, and is taking larger and larger market share.

Is there anything you are particularly proud of during all these years of development?

Chips are high-tech products, but they are just components for

cartridges, which means that chips are useful only when applied to

cartridges. We sell chips to cartridge manufacturers, who install our

chips on cartridges to sell worldwide. So to some extent, we can

say our chips are selling all over the world. We feel very proud that

cartridges selling in supermarkets in foreign countries are using our

chips.

When we first started to develop chips, the cartridge chip industry

in Zhuhai had also just taken off. Starting as a small firm, Jing Xin has

become one of the leading chip suppliers in the aftermarket.

In order to suppress compatible manufacturers, OEMs are continuously upgrading the encryption on their chips. What do you think of this? How will Jing Xin deal with this?

In my opinion, OEMs’ suppression is destined to fail. There are two

reasons. Firstly, consumers accept compatible products. Compatible

products contribute a lot to the world in term of environmental

protection and resource conservation. If there were no compatible

supplies available in the market, customers might even stop buying

OEM printers as well as OEM cartridges. Data has told us that when

an OEM product has no compatible suppliers, its market share

will become smaller and smaller. In order to maintain their leading

position in the market, OEMs will have to recognize the existence of

compatible products, and we, as a compatible chips provider, should

keep up with their advancing chip technology.

Secondly, the talents in the compatible industry cannot be

underestimated. Even if we cannot solve the encryption problems,

we may still find another way to break through the bottlenecks.

At present, Jing Xin is focusing on the R&D of new chip series for

inkjet cartridges. What’s more, our IPR management personnel are

devoting their time to investigate OEM patents. They are trying to

find out the key contents as well as to identify what can be overcome

and what cannot. In the future, we will continuously focus on the

R&D, enhance the technical content of products and manufacture

products with independent IPR, which can help us to overcome

OEM obstacles.

Have you encountered any challenges during your selling?

The industry keeps growing, but there are problems as well. For

instance, the low entry barriers for the industry have generated

products with uneven quality. Many firms produce cartridges with

very low costs and the manufacturers of such products don’t have

sales or after sales teams. So they can only attract clients through low

prices and even deceptive advertisements, which lead to fierce price

competition. What's worse, price competition brings about uncertain

product quality and further impairs the whole industry’s image. As

a result, ‘Made in China’ will be stereotypically associated with bad

quality, which will eventually stop overseas buyers purchasing our

products. This is clearly what we do not want to happen.

All companies should be self-disciplined and have a bottom price

to guarantee product quality. This is not the same as price-fixing

cartel, which is prohibited. Our goal cannot be achieved by simply

relying on self-discipline. We should try to guide these companies to

do business in the right way through industry associations or well-

recognized organizations. People who wish only to make a quick

buck are not entrepreneurs. A real entrepreneur develops their

company through products and personalities.

▲ Xiao Hui (right) at workt

ManagementRecycling Times Magazine


Do you think personalities have contributed to your success?

As far as I concerned, one’s job should be closely related to one’s

personality. I am outgoing and enthusiastic. I enjoy talking with people.

I think my personality happens to fit what I am doing now. Doing

what you love is the happiest thing in the world, and if your personality

happens to fit your job, you may be one step closer to success. I often

teach my child to ‘choose what you like to and what fits you’. However,

I believe that if you majored in engineering, you must do the basic work

related to technology for the first few years of your career as this can lay

solid foundations for your future development.

As a female manager, what feminine characteristics can be helpful for business?

Except for the physical differences, women and men are equal

in terms of intelligence and in many other ways women can

perform just as well as men

if not better. Among my

classmates, more girls did

better than boys in exams.

In the workplace, women

have advantages. Firstly, they

tend to be more thoughtful

and considerate than

men when dealing with

clients. Secondly, women

are generally more patient

than men when dealing

with tough clients. Thirdly,

women are more humanistic in management. They tend to treat

colleagues and workers like family members, which may harmonize

internal communications and enhance internal unity.

However, women also have disadvantages. First of all, women

have more difficulties than men when it comes to socializing for

business in China. In Chinese culture, women are not supposed to

drink too much and are expected not go home too late, since they

may have to take care of their family. Secondly, women’s physical

conditions generally decline faster than men following the growth of

age. We do not want our employees to be overloaded, but there is a

need to work overtime in reality. Men may be in a better position to

work overtime late at night. Thirdly, when dealing with difficulties,

women are more likely to suffer depression than men.

How do you deal with situations like work overload or overwhelming pressure?

In the past, I just felt sad when I faced difficulties. If these

difficulties are generated by misunderstandings between me and

my clients, it is not right to blame the clients, and therefore blamed

myself or talked to my friends privately for solace. However, as time

has passed, I have accumulated more experiences that allow me

to handle difficulties with ease. I tell myself, ‘what is real is rational,

what is rational is real. Then I become more calm and tolerant,

which makes me less likely to be dominated by negative feelings.

You have shared a lot of valuable experiences. Do you have something to say to young people who have just started working?

As I mentioned before, personality will somehow decide your

destiny. You should choose what you love and what your personality

fits with. Suppose you are introverted but good at execution, you

might be suited to engineering or designing and may be best

steering clear of careers like marketing. If you are outgoing, friendly

and good at socializing, you may do well in marketing. I have three

tips for young people.

First of all, do what you are

good at. Second, do what

you love. Third, start from

the basics. Even if you are

millionaire, you should do

some basic work. This will

be invaluable to your life,

and give you an opportunity

to learn how to get along

with colleagues, bosses and

customers.

How to keep balance between your family and career?

I am very lucky that my family supports me and I have a lovely

daughter studying abroad and she can take good care of herself and

enjoy her current life. I often tell her to take good care of her own

business and I will take care of mine.

Closing remarks: Very few people in this world know themselves and do what

they really like to do. Many people have spent their whole life time

searching for what they really like, and only the lucky ones may find

it while the rest may muddle through their lives. Definitely, Xiao

Hui is blessed for being able to do what she loves to and what she is

good at, as well as living a balanced happy life with her family. She is

talkative, but her seemingly simple words carry great significance for

life. We can strongly feel her understanding and attitude to her work

and her life, just like what she says to her daughter, ‘take good care

of your own business and I will take good care of mine’.

▲ Xiao Hui (left) and her colleges at Jing Xin’s booth.

Market DataRecycling Times Magazine


Peripherals market highlights Q3 2011

•2010 world revenues were USD 168 billion –

growth 6%

•China grew 11% to USD 3.3 billion

•India grew 14% to USD 2.0 billion

•A highly seasonal market with strong Q4 sales

•49% of revenues derived from consumers in

the last year

•HP leads the market, with Canon catching up

•Newer players Dell and Samsung have joined

Hitachi and Ricoh as second tier layers

(The topics below will be published in our next

issue )

•MPS proved recession proof, but revenues

have fallen back in the recovery

•Growth will be low single-digit until 2014,

followed by slight declines in 2015 and 2016

•The market is driven by digit isat ion of

analogue processes

•The market is slowed by the falling relevance

of permanent physical pint-outs

The worldwide peripherals market grew by 6% in 2010

At ITCandor we’ve been providing a few market

development research papers over the last

month or so, which we provide free to our readers as an

introduction to our capabilities in sizing, discussing and

forecasting specific markets. We last looked at the worldwide

peripherals market a year or so ago and thought it would be

a good chance to update you on what’s been happening.

We should say from the outset that we’ve increased our

sizing of the overall market (which covers Ink Jet and

Laser printers and other peripherals – but not traditional

photocopiers if they have no network or PC attachments).

The 2010 market was worth some USD 168 billion, growing

6% from the USD157 billion in 2009. The rationale is that

we’ve added a number of new vendors who had been

included in the ‘other’ category in last year’s research.

Despite our uplift for the overall market size, the trends in

shipments and the deep effects of the downturn still show

clearly in our findings. As usual we collect (but have not

included) the proportion of revenues each vendor gets

in OEM business from other suppliers. The peripherals

market is quite ‘incestuous’ in this respect, with Canon still

manufacturing all laser engines for HP: Samsung is also a

major OEM player.

Each quarter we track the revenues, net profits and

employee numbers of the following peripherals suppliers -

Apple, Canon, Dell, Hitachi, HP, Konica Minolta, Lexmark,

LG, NEC, Océ, Oki Data, Polycom, Ricoh, Samsung,

Tandberg/Cisco, Telecom Italia, Toshiba and Xerox.

World peripherals market update

Martin Hingley, ITCandor



Asia Pacific leads in continental spending on peripherals

We took each supplier’s revenues and split them by country,

before regrouping them at the continental and sub-continental

level - in fact we do this for all of our statistics, although we don’t

always publish at that level on this site. Our findings (shown

in Figure 1) are that Asia Pacific leads in terms of spending

on peripherals, followed by the Americas and Europe. BRIC

countries (Brazil, Russia, India and China) are ‘double counted’

in this chart – they have not yet delivered on the promise

of substantially greater growth opportunities for peripherals

suppliers. The Middle East and Africa are both small regions for

sales of these products.

The peripherals market – like all ITC hardware areas – was

significantly affected by the credit crunch and downturn,

which is shown in Figure 2. Following a strong recovery in Q4

2009 and Q1 2010 market growth has fallen back somewhat.

In terms of continental spending growth, Asia Pacific has

led for some quarters, followed by the Americas, with Europe

somewhat behind. To a certain extend the regional growth

numbers are affected by exchange rate changes, which we

track closely but are not publishing here. Contact us if you

need more detail.

HP leads the worldwide peripherals market, but Canon is catching up

Our market model now formally assesses the performance

of some 20 peripherals suppliers, the largest of which we will

discuss here.

HP and Canon are the largest, generating revenues of USD

26B and USD 25B respectively from the sales of peripherals

in the year to the end of March 2011. Of the other major

vendors, Hitachi and Ricoh are long term players whose

market positioning has fallen, while Dell and Samsung

are both relative new-comers improving market standing

following significant investments at the beginning of the 200s.

A view of long-term revenue development for these 6 vendors

is shown in Figure 3.

Market shares for the peripherals market are shown in Figure 4 for

the annual periods ending with Q1 2010 and Q1 2011 respectively.

Market growth was just 6% (unlike the PC market’s 13%). HP gained

share, but not as much as Canon: other vendors were squeezed.

The rest of the report will be published on the September Issue of

Recycling Times.

Martin Hingley is the owner and Chief Research Officer of ITCandor

Limited-a market research company dedicated to reporting on the

Information Technology and Communications (ITC) industry.

Martin is a veteran researcher of the ITC market. Starting his career with

Inteco in 1983, he moved to IDC in 1986 and stayed there until leaving to

form his own company in 2009-latterly as its Chief Research Officer.

He has extensive experience in researching, analysing and reporting the ITC

market at a country, regional and worldwide level. His key focus has been hardware products such

as PCs, servers, enterprise networks, thin clients and peripherals.

Martin Hingley



T h e r e c o v e r y o f t h e

C h i n e s e e c o n o m y i n

2 0 1 0 h a s b r o u g h t n e w

o p p o r t u n i t i e s f o r t h e

p r i n t i n g c o n s u m a b l e s

market in 2011. According

to IDC ’s report on The

Fo r e c a s t a n d A n a l y s i s

on the Chinese Printing

Consumables Market 2010

to 2015, the revenue of

the consumables market

in 2010 reached CNY 9.62

billion (about USD 1.49 billion), with a modest growth

of 3.0% in the shipment of inkjet cartridges, and a much

larger growth of 10.5% for the toner cartridges which had

a poor showing in 2009.

An increase in printer ownership and the gradual

recovering economy are the major reasons for IDC’s

positive forecast for the consumables industr y. IDC

predicted that the shipment of inkjet and toner cartridge

will be able to maintain a five-year compound growth rate

of 10.6% and the revenue of 2015 could reach CNY 14.22

billion (about USD 2.21 billion).

Huo Yuanguang, the senior analyst with the PCs and

peripherals market research department of IDC China,

commented that the financial crisis has generated great

changes to the structure of the inkjet cartridge segment.

Before the crisis, the market segment was structured with

the mainstream brands and a few smaller brands, but now

the segment is dominated by three major players, HP,

Epson and Canon. As for the toner cartridge segment,

it was more complicated with intensifying competition

between OEMs and general consumables manufacturers

triggered by the opening of governmental procurement.

In the next five years, the printing consumables market

in China should maintain a growth momentum while

demonstrating the following characteristics:

P h o t o p r i n t i n g w i l l b e c o m e t h e mainstream of the inkjet market segment, and CISS will have large potential.

Inkjet printers will still be used for document printing

and the popularization of commercial inkjet printers will

bring further development for this segment as well. The

improvement of ink technologies and inkjet printer ’s

speed and quality will greatly enhance the demands on

photo printing, while the segmentation in home and

professional inkjet printer market will continue. Photo

printing generally uses 20 times more ink than document

printing. The cost of ink makes up the largest proportion

of the total costs for photo printing, and therefore the

CISS (Continuous Ink Supply System) with excellence

cost-effectiveness, is a popular option among users.

The improvements in the quality compatible ink and

the stability of CISS have facilitated the popularization

of CISS, which consequently has become a booster for

photo printing.

IDC: China’s overall printing consumables market will grow 11.2% in 2011

Source: IDC China



The continuous growth of ownership of laser printers will guarantee a compound growth of 17.5% in the toner cartridge segment from 2010 to 2015

Toner cartridges are among the few high growth IT products. In

the next five years, the laser printer and MFP ownership should

maintain a compound growth rate above 10%. Such a strong

growth will cause an even larger demand for toner cartridges, and

the compound growth rate of toner cartridge could eventually

reach 17.5%.

New opportunities for general consumables manufacturer generated by the change of governmental procurement

China has become the largest production base of general

consumables in the world. Following the promotion campaigns by

their manufacturers, the domestic sales of general consumables

has expanded, and formed a stable market structure featuring

several leading large enterprises and dozens of medium

companies. The overall strength of the compatible manufacturers

as well as the quality of their products has improved, which

is favorable for the standardization and scaling-up of the

whole industry. More importantly, China is actively adopting

environmental friendly, green and energy-conservation policies,

which facilitate the change of governmental procurement system.

From the second half of 2009, the joint contracting system

previously used in the governmental procurement of printers and

printer consumables, was changed to the separated contracting

system which now permits consumable manufacturers to

compete with OEMs for the separated consumables governmental

contracts. And because several compatible manufacturers have

since won governmental biddings, the new system for offering

contracts now will provide a significant influence on the industry,

bringing new opportunities for consumable manufacturers.

The stable development of the overall peripheral market has

given a good environment and opportunity for the printing

consumables market. With the help of their technological

dominance and their initiative with product upgrading, the OEMs

will maintain their strong position in the market. However, the

general consumables manufacturers should also be able to enjoy

the new development opportunities brought by the separated

contracting system. As for counterfeit consumables, the new anti-

counterfeit technology of the OEMs as well as the strengthening

of law enforcement should see this illegal segment of the

market suppressed, which can only help provide a healthier

market.

Tech ZoneRecycling Times Magazine


First released in Januar y 2009 the

Samsung ML-2525 series of printers

are based on a 24 ppm engine with a

maximum resolution of 1200 x 600 dpi.

The first page out is stated to be under

10.0 seconds. Depending on the model

number, other options/specs are available.

The MLT-D105L/S cartridges do not have

a drum cover, and come new with a piece

of heavy paper with a thin sheet of foam

on the inside taped around the cartridge.

(See Figure 1) All new cartridges opened

so far have shown some toner leakage on

the drum that would have shown on any

prints for at least a few pages.

These cartridges while look similar to

other Samsung Cartridges have taken

a dramatic change in that there are no

screws in the outside of the cartridge at

all. There are plastic rivets that need to be

cut off, holes drilled and screws installed

to hold them back on. It’s not a hard

process and it’s covered completely in the

instructions. See Figure 2

The standard cartridge (Samsung Part

MLT-D105S) is rated for 1,500 pages. The

HY cartridge (Samsung Part MLT-D105L) is

rated for 2,500 pages. As with pretty much

all cartridges these days the cartridge has

a chip and it has to be replaced each cycle.

The OEM chips are regional so be sure to

get the proper chip for your region. These

machines when new ship with a 1,000

page starter cartridge.

The MLT-D105S has a list price of USD

62.99 and the MLT-D105L has a list price

of USD 74.99(Pricing as of September

2010).

Remanufacturing the Samsung ML-2525 toner cartridge

By Mike Josiah and the Technical Staff at Uninet Imaging

▲ Figure 2

▲ Figure 1

There are quite a few machines that use this cartridge.

• ML-1910 • ML-1915 • ML-2525

• ML-2525W • ML-2580N • SCX-4600

• SCX-4623F • SF-650 • SF-650P

Cartridge troubleshooting will be listed at the end of these instructions

• Toner approved vacuum.

• A small Common screw driver

• A Phillips head screwdriver

• Needle nose pliers

Required Tools Required Supplies

• Samsung ML2525 Toner

• New ML-2525 replacement chip

(Check for the proper region)

• New OPC drum (Optional)

• New developer roller (Optional)

• New PCR (Optional)

• New wiper blade (Optional)

• New doctor blade (Optional)

• Conductive grease

• 99% Isopropyl alcohol

• Drum lubricating powder

• Small tube of Silicone caulk



On the left side end cap take the chisel blade knife and slice off the heads of

the 4 plastic rivets. 2st

ep >

4step

>

Place the cartridge with the handle up, facing towards you. With the

chisel blade knife, slice off the heads of the 3 plastic rivets. Leave the end cap in place for now.

1step

>

Remove the drum axle arm from the right or large gear side of the cartridge.

The drum Axle will most likely come with the arm. Remove it completely.

While still on the left end cap, locate the top tab. Press in on the tab, and

remove the end cap.

On the right side end cap, Remove the remaining arm and press in on

the top tab and remove the end cap.

3step

>

Remove the gears.5step

>

6step

>

Separate the two halves slightly, and lift off the middle top cover.7st

ep >



10step

>

18step

>

11step

>

19step

>20st

ep >

14step

>

15step

>

12step

>

16step

>

17step

>

9step

>

13step

>

21step

>

22step

>

Remove the PCR from the assembly.

Remove the PCR cleaning roller.

Clean the PCR with your normal PCR cleaner.

WARNING: Do not clean the OEM PCR with alcohol, as this will remove the conductive coat ing from the rol ler . I f the PCR is an aftermarket, follow the cleaning methods recommended by the manufacturer. If the PCR is an OEM, we recommend it be cleaned with your standard PCR cleaner.

Install the two PCR holders. There are slots in the holders that fit over tabs in

the cartridge.

Install the drum and axle from the small gear side of the drum into the waste

hopper. Make sure the keyed end of the shaft is on the small gear side.

On the supply hopper, carefully pry out the fill plug and dump out any remaining

toner. The fill plug can be difficult to remove as it is recessed. Take a small common screwdriver and work it around the edge lifting slightly until it comes loose.

Blow off or vacuum the PCR cleaning roller. Install in the waste hopper.

Place a small amount of conductive grease in the holders, and install the

PCR.

The large gear side of the drum axle shaft has conductive grease on it.

Regardless of if you are replacing the drum or not, clean the old grease off, and replace with new.

Install the cleaned or new wiper blade and two screws.

Remove both the PCR holders by pressing in on the tabs at the bottom of

the holder. These holders need to be removed to allow access to the wiper blade.

Remove the two screws from the wiper blade, remove the blade.

Clean out all the waste toner from the hopper. Make sure the seals are clean.

Remove the drum.

Lift up on the drum/waste hopper and remove. Be careful to hold

the drum so it does not become damaged. Remove the drum/waste assy.

8step

>



31step

>

32step

>

33step

>

30step

>

27step

>

29step

>

Clean the Dr. Blade edge so there is no evidence of build up along the edge. If

any buildup exists, the cartridge will streak. No chemicals should be used. We have found using a clean ice cream type wooden stick works great for scraping the blade clean without damaging it.

Fill the hopper with ML-2525 toner, replace the fill plug and check for leaks.

Install the gears as shown. Do not install the large white floating gear yet.

Fit both sides of the waste hopper tabs into the toner hopper.

S l i d e t h e m i d d l e t o p c o v e r / P C R assembly into place. Make sure all the

middle tabs fit under the edge of the waste hopper.

Clean the developer rol ler with a dedicated DVR cleaner, and replace into

the hopper. Place the long shaft side to the gear side of the cartridge.

28step

> Install the doctor blade and two screws.

24step

> Remove the 2 screws from the doctor blade, remove the blade.

25step

> Clean out all the remaining toner from the hopper.

23step

> Remove the developer roller.

26step

> Make sure the doctor blade sealing foam and the developer rollers seals

are clean and intact.

34step

> Clean the contacts on the left side end cap, and replace the conductive grease.

Snap the end cap into place.



35step

>

36step

>

37step

>

38step

>

39step

>

40step

>

41step

>Drill 4 small holes that correspond to the screw size your using. Install the

four screws into the end cap.

Install the large white floating gear on the gear side of the cartridge.

Clean the hubs on the gear side end cap, and replace the conductive grease.

Snap the end cap into place.

Drill 3 small holes that correspond to the screw size you’re using. Install the

three screws into the end cap.

Install the two drum axle arms as shown. The white starter drum

separator is different since the cartridge is shipped inside the printer when purchased. There is a shipping lock inside the printer that forces you to remove the starter cartridge from the printer in order to remove the printer shipping lock. Once the printer shipping lock is removed the cartridge is then reinstalled. When the starter cartridge is removed, the separator is adjusted to prepare for printing. The standard and high yield replacement cartridges are different in color (black color compared to white in the starter cart.) and shape. The drum separator in the replacement cartridges is adjusted when the cartridge is installed not like the starter cartridge that is adjusted when the cartridge is removed.We recommend you position the White starter cartridge drum separator in the “Used” position this will insure that the drum is at the proper distance from the developer roller.

To replace the chip, slice the top of the plastic river off with the chisel blade

knife. Drill out the plastic rivet with a small drill, remove the cover, and chip.

Install the new chip and cover, insert a small screw that corresponds to the

hole drilled to hold everything in place. It’s very easy when drilling the hole for this screw to drill through into the waste chamber. Place a small amount of silicone caulk in the hole and screw before install the screw.



Mike Josiah is the East Coast Technical Director at Uninet Imaging. A global distributor of toner, OPC drums, wiper

blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC

Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at

association meetings and trade shows.

Mike Josiah

Upper heat roller 77.5mm

OPC drum: 75.6mm

Lower pressure roller 75.4mm

Supply roller 49.0mm

Transfer roller 47.0mm

PCR 37.5mm

Developer roller 35.0mm

Common Cartridge Problems

Repetitive defect chart: Printing test pages

Demo Page: With the printer in the Ready State, Press

and hold the cancel button for about 2 seconds until the

status LED blinks slowly. Release the button.

Configuration Page: With the printer in the Ready

State, Press and hold the cancel button for about 5

seconds until the status LED blinks fast. Release the

button.

Cleaning Page: With the printer in the Ready State, Press and hold the cancel button for about 8 seconds until the

status LED blinks fast. Release the button.

Supplies Status Page: With the printer in the Ready State, Press and hold the cancel

button for about 10 seconds until the status LED blinks fast. Release the button.

Exhibition Time Table

September 15th to 17th, 2011

Paperworld ChinaShanghai, China

October 13th to 16th, 2011

Hong Kong Electronics Fair

(Autumn Edition)Hong Kong, China

www.gd-dzsh.com


China Souring FairHong Kong, China

www.chinasourcingfair.com


Canton FairGuangzhou, China

www.cantonfair.org.cn


CIFEX|RemaxAsiaZhuhai, China

www.visitremax.com.cn

January 28th to 31st, 2012

PaperworldFrankfort, Germany

www.messefrenkfurt.com

March 6th to 8th, 2012

Paperworld Middle EastDubai, UAE

www.paperworldME.com

March 22nd to 24th, 2012

ReIndia Expo Bombay, India

www.rechargermag.comZhuhai China13-15 Oct 2011CIFEX | RemaxAsia

www.visitremax.com.cnhuhai China

Documents

issue17en1108