un tyIssue 2 2007

Building and Facilities Services wins NEC contract for further five years

unity Introduction

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Welcome from your editorial team for unity. Please speak to either Tania Horton or Lisa Morrison if you would like more information, to give us feedback or to contribute to future issues.

EditorialTeam

Tania Horton (Marketing & Communications Manager)tania.horton@amec.com+ 44 (0) 20 7089 0859

Lisa Morrison (Marketing Assistant)lisa.morrison@amec.com+ 44 (0) 20 7089 0947

Tania Horton Lisa Morrison

Welcome to the second issue of unity, in this issue we take a look at the Facilities Services operations in the regions, their customers and their capabilities.

I wanted to update you on the latest development regarding the sale. The information memorandum has now been issued, which is a full sales prospectuses, and we are continuing to work through the process as quickly as possible. The level of interest we have received so far by UK trade, overseas trade and private equity is high. I feel that the level of interest reflects the sustained performance in the business.

As you are all aware a positive Health and Safety culture is central to this business, so I was very disappointed by our HSE performance in December 2006 and January 2007. Please take time to read Mark Salsbury’s reminder of our golden rules. Nothing we do is so important that we cannot take time to do it safely.

On a more positive note, in this issue of unity we are able to celebrate a number of achievements by people in the business. And, on the 18th May I will have the great pleasure of hosting the long service awards. This is always an enjoyable event and it is fantastic to be able to honour the commitment and dedication put in by the Building and Facilities Services employees. I would also like to take this opportunity to say goodbye to those retiring from

the business and wish them a long and healthy retirement.

We are enjoying continued success in the business some recent wins include NEC, UBS, Gatwick, North West Fire and Rescue Control Centre and we are preferred M & E contractor for the Museum of Liverpool and East Dunbartonshire Schools, to name but a few. I want to again thank everyone for their continuing efforts.

If you have any feedback regarding the newsletter either on what you think should be included or you want to have an input into stories that go in please contact Tania Horton or Lisa Morrison.

Grahame LudlowManaging Director

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Unfortunately I have to inform everyone that the business had a poor start to the year in respect of health and safety performance. During the month of January we suffered three reportable accidents. All of which were preventable.

As a company we have a robust safety management system that is tried and tested. However, these three accidents highlighted the human element involved in accident causation and clearly shows the need to ensure that the current ABC (AMEC behaviour change) programme is rolled out throughout the business.

Each of us has a part to play in setting the health and safety standards that are required at our place of work. By demonstrating a commitment to the safety of yourself and others at work, you can influence the behaviour at the workface and help to create a positive health and safety culture.

I would like to take this opportunity to remind everyone of some golden rules:

1. No job is so important that you cannot take the time to do it in a safe manner

2. All work needs to be planned, take time to indentify the risks and ensure that there are adequate controls in place

3. Never compromise your safety or that of others, by cutting corners. Always stick to the agreed procedure 4. Set a good example and demonstrate by your own actions safety is your first thought

5. You have the right to challenge anyone who is behaving unsafely, remember that to walk by is an unsafe act in itself.

On a more positive note, the SWISH (Safe Work in Site Hours) initiative that has been trialled from the Manchester office has had in excess of 30 employees pass the first milestone of 1000 hours worked without and accident. One of these employees was chosen at random to receive an award.

The picture (right) shows Terry Moran, senior craftsman, receiving his reward from Ric Stubbs chief operations manager after completing his 1000 hours and successfully answering three health and safety questions.

S W I S H (Safe Work in Site Hours)

Mark Salsbury

Ric Stubbs, Terry Moran

WantedWe are committed to accelerating the AMEC Behavioural Change programme (ABC), therefore we need extra resources to do so. We would prefer to use internal resources and people that are committed to sustaining our safety culture. We are looking for volunteers to help us roll the programme out. The volunteers would be trained and freed up to help with the delivery of the programme. This is a chance to make an important difference in the business whilst acquiring new skills.

If you feel you would like to become involved please contact me on 020 7089 0694 or email Mark.Salsbury@amec.com for further details.

unity People/awards

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Second award for Darren

Darren Keenan, who works for Building and Facilities Services in Manchester, clearly did his best to impress a panel of judges after being chosen as the winner of the Alfred Manly Management Award for 2007, which is part of the HVCA Building Services Training Awards.

Darren, who is a projects engineer, impressed judges with his enthusiasm and passion for the industry. According to his manager, the award is richly deserved, and follows on from his AMEC Young Achiever award last year. This is a huge achievement for Darren, which recognises both his efforts within the company and reflects positively on a future career in the engineering industry.

NEBOSH for all

John Nelson the AMEC SHE advisor at Lilly in Speke, Liverpool has passed the NEBOSH Environmental Diploma.

This is John’s second Diploma in three years passed the Nottingham Trent University Occupational Safety Health and Safety Diploma in 2004. Not bad at sixty three years of age!

Across the board John Richardson, a 26 year old administrator and safety representative, has successfully completed the NEBOSH general certificate. AMEC at Lilly support those of all ages in furthering their academic qualifications.

Ken Cowley receives annual safety award.

Ken Cowley, general stores manager for Lilly, was recently presented with AMEC’s annual safety award after displaying a proactive attitude in the workplace. Ken showed initiative by upgrading safety signage and relocating corrosive materials to a more suitable area. This was recognised as a very positive step by the SHE team who were very impressed by Ken’s attitude to health and safety.

We would like to congratulate Ken on receiving this award and hope it is the first of many steps made in the right direction towards health and safety.

Girl Power

Hannah Lacey, the only female professional trainee within Building and Facilities Services, did herself proud by receiving the course director’s prize for 2007. Hannah, who is studying for a BEng Honours in Building Services Engineering at London’s South Bank University, received the prize after displaying a hard working attitude to her studies and professional work alike and according to her line manager Ernie Jennings it was utterly deserved who described Hannah as “excellent in every respect”.

The award was presented by the Dean of the faculty as part of the ceremony for the ‘Engineering and Built Environment Department’ at the Keyworth Centre at the South Bank University where Hannah is currently a second year student. When asked about the prize Hannah said, ‘I feel quite proud, I didn’t expect it at all.’ Hannah has every right to be feeling proud as not only is this a huge personal achievement but also a breakthrough in what is usually seen as a male dominated industry.

John Richardson, John Nelson

Hannah Lacey

Darren Keenan

Ken Cowley

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Congratulations to Brian Blaney who, in April, will have completed 50 years of service for Building and Facilities Services. Brian is based at the Edinburgh office where he has overseen the role of Safety Manager for the past 16 years.

He began his career with AMEC in 1957 as an apprentice electrician and swiftly moved on to work on his first site, the Scottish Widows Project, under the supervision of his father, John Blaney. It was from there that Brian’s career flourished, as he was promoted to foreman, which put him in charge of the Edinburgh Arts College. He then moved on to become an electrical estimator in 1977 up until he was promoted to his current role as safety manager.

We would like to congratulate Brian on this achievement and commend him for all his hard work and dedication over the years.

AMEC is sadly saying goodbye to long serving employee, Frank Smith, who retired in March after 48 years. Frank began his journey with AMEC fresh out of school as a plumbing apprentice, working on his first job at John Lewis.

From there Frank undertook many roles, many of which were at the Old Amberly Road fabrication factory including production controller and working in the research and development department. Frank then transferred to the plumbing division where he became a contract manager, working on a number of prestigious projects including the Intercontinental Hotel at Hyde Park, Westminster and Chelsea Hospital and Thamesmead.

Ron Haldane (Head of Quality Assurance), who works with Frank, had this to say: “In the 25 years I have worked with AMEC I can honestly say I have never worked with a more professional and dedicated person than Frank. But above all Frank is a true gentleman in every sense of the word. A man of honesty, integrity and depth of character.”

We would like to commend Frank on his efforts over the years and wish him all the happiness for the future.

After serving an impressive 48 years at AMEC, we said farewell to Ron Evans who retired at the end of March.

Ron first began as a heating and ventilating apprentice in 1958 and went on to work on a number of sites including the American Embassy, BP Sunbury, ICI, Enkalon in Northern Ireland, the Royal Garden Hotel and New Scotland Yard.

Ron leaves the company after working at Rolls Royce CHQ in St James for the last 25 years as the Engineering Services Manager. When speaking to his colleagues, they described Ron as ‘a pleasure to work with’ and said he will be greatly missed.

To show their appreciation for all Ron’s hard work, Rolls Royce held a presentation at their Buckingham Gate offices on 29th March.

We would like to wish Ron a long and happy retirement, whilst wishing his successor, Robert Miles, our support in his new role.

After nearly 20 years of service, Iris Collins decided to take early retirement and left us at the end of March 2007.

During her employment, Iris has worked for a number of Directors and has provided invaluable support to the last two MD’s of B&FS. For myself, I would like to thank her for the trustworthy service she has given to me since I joined the business over six years ago. The following plans were put in place during March to replace Iris and provide ongoing coverage.

Dawn Curtis will now provide PA support to Kevin Morgan and myself. Mary Knowles will now provide PA support to Gary McClellan and Tony Millen.

I am sure you will all join me in wishing Iris a long and healthy retirement.

Grahame Ludlow

unity News

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NEC win

Building and Facilities Services came up trumps, when they were recently awarded the facilities management contract with the NEC Group Ltd following a competitive tendering process. AMEC will be responsible for delivering the mechanical, electrical and building fabric maintenance services to the prestigious venue situated in the heart of Birmingham’s city centre.

AMEC’s services will cover the NEC’s entire portfolio including all of the site exhibition halls and entertainment arenas as well as the prestigious conferencing venue, the Symphony Hall and the National Indoor Arena. The value of the project is estimated to reach the region of £30m over the initial contract term.

AMEC’s success builds on the long term relationship between the two organisations which has progressed over a time span of 27 years.

AMEC secure contract at McLaren

We are delighted to confirm that we have now received confirmation of our new contract to continue with operation and maintenance to the services infrastructure at The McLaren Technology Centre at Woking.

Stretching over a five year period starting 1st April 2007, the new contract builds upon the relationships formed during the design, construction, mobilisation and occupancy phases, all of which Building and Facilities Services has been involved with.

AMEC secure contract with B3 Cable Solutions

Building and Facilities Services have recently been awarded a contract with B3 Cable Solutions to deliver engineering maintenance works to the site. The contract, which began on February 1st, is valued in the region of £1.6m.

B3 Cable Solutions in Manchester are responsible for the manufacturing of cables for the telecommunications market with British Telecom as one of their major customers.

AMEC demonstrated a complete understanding of B3’s requirements and will be appointing a new site manager with extensive production maintenance experience to ensure the highest standard of delivery.

Fieldhead Hospital Wakefield

Our operation in Wakefield is in the process of completing a project at Fieldhead Hospital in West Yorkshire. This includes the decentralisation of the existing central boiler house which is being replaced by individual gas fired condensing boilers, installed within the existing HWS plant rooms, along with the installation of new below ground gas infrastructure pipework services to the site, all of which have been up and running since August 2006.

AMEC are also responsible for the mechanical, electrical and above ground drainage services to the medium

secure unit which is currently undergoing the construction process. In addition to this AMEC are also responsible for the enabling and fit out works to refurbish existing buildings to provide a Low Secure Unit on the Fieldhead Hospital site which is presently at the initial design/concept stage.

Fieldhead Hospital is part of the South West Yorkshire NHS Trust and works within the P21 framework which allows AMEC to work in partnership with Interserve Project Services Ltd.

The total value for these projects is presently in the region of £3m.

McLaren Technology Centre

Symphony Hall

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What a waste!

Did you know that 13 million tonnes of completely unused building material is discarded as waste every year? Shocking statistics like this have caused a great deal of concern for health, safety and environmental representatives across the country, and with 20% of all hazardous waste produced by the construction and demolition industry, it is surely time for AMEC to sit up and take notice.

It was brought to my attention by Bruce Goldring, SHE Advisor and Chartered Waste Manager, that a specific waste management training session has recently been introduced and will continue to run throughout 2007. The programme was developed by the Chartered Institute of Wastes Management (CIWM) after working closely with AMEC, Taylor Woodrow, CIRIA, Envirowise, the Institution of Civil Engineers (ICE), WRAP and Constructing Excellence to promote knowledge, awareness and resource efficiency in the construction industry.

The training session was piloted at the Shell Renewal Project last year and was said to be a huge success, after gaining very positive responses from attendees who all received waste awareness certificates.

New regional Manager for Bristol office

Gerald Gaffney has recently taken on the post of Regional Manager for Operations out of the Bristol office, following his role as operations manager after joining Building and Facilities Services in March 2006.

Gerald is very excited about his new position within the company commenting, ‘We have a very good team structure in place in all departments. One of the biggest challenges I have is to increase the client base which in turn will increase our turnover/bottom line and strengthen our position in the area.’

We would like to wish Gerald every success in his new role.

Facilities Managers give thumbs up to new Management Programme

AMEC has recently seen the introduction of a new First Line Management Programme for Facilities Supervisors which was launched at Great Dover Street in January.The programme, introduced by Kevin Morgan, stresses the importance of supervisors to the business, by covering the range of supervisory activity and placing particular emphasis on client care and managing performance.

Days one and two of the programme was delivered by training provider, Thornton Deane. The programme received the full support of the facilities managers and was also praised highly by its participants.

Day three, planned for April 2007, will be based on the advice manual currently being developed for the facilities business and will consist of contributions from Hugh Wilson, Steve Larkin, Frank Smith, Kate Marchant, and Norah Moss.

If you are involved in waste control, or think this might be something you could benefit from, then contact Bruce Goldring (bruce.goldring@amec.com) and do your bit to help clean up the industry.

Gerald Gaffney

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unity Supply Chain

“We spend approximately £170 million per year on goods, services, systems and equipment. Getting it procedurally and operationally right is not enough”

Andrew Wootten

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New Supply Chain Strategy unveiled and unleashedBuilding and Facilities Services launched its new Supply Chain Strategy towards the end of 2006. Already the initial projections are that the demanding targets and objectives set are being achieved or in some cases bettered.

The new Supply Chain Strategy communicates the vision, mission and values that will guide us, the strategic principles we will adopt and the framework within which all procurement is to be conducted throughout Building and Facilities Services.

The main objective of the new Supply Chain Strategy is to reduce the cost base of the business by no less than 10% by the end of 2008, whilst significantly improving productivity, process efficiency and overall effectiveness, together with enhancing the quality of service provided such that the businesses ever more demanding clients continue to view us as market leader.

Andrew Wootten, BFS’s new Head of Supply Chain, commented “I am pleased with the progress to date, it provides us with a great platform to build from. The real work begins now as we drive the strategy further and deeper through the business.”

“We spend approximately £170 million per year on goods, services, systems and equipment. Getting it procedurally and operationally right is not enough, it is our vision that BFS, deliver the most innovative, structured and profitable Supply Chain in both of the Building and Facilities Services sectors. To do this all functions and facets of the business will need to collaborate – Engineering, Onsite Operations, CPI, Commercial and Procurement – and play their part.”

Andrew Wootten has joined BFS from a worldwide career in major construction procurement and supply chain management and latterly his own successful Supply Chain and Procurement Consultancy practice. “Building and Facilities Services is a fantastic business, with a rich history, but I see the best days are definitely ahead of us. The opportunity to design, develop and deliver something as important and business critical as our new Supply Chain Strategy – from the inside - could not be turned down.”

Gary McClellan, director with overall responsibility for the Procurement Function is passionate about delivery of the new Supply Chain Strategy and the benefits it will bring. “Whilst our procurement teams in the past had achieved some notable successes within their own business units, it was apparent that by acting as one and engaging with the Supply Chain as a whole, the benefits in terms of quality, delivery, service and price could, we hope, be achieved in a relatively short space of time.”

Gary, commenting on the appointment of Andrew Wootten, “To do this we welcomed the experience of Andrew to supplement, coordinate and focus the efforts of our procurement team and to liaise with design and operational employees to ensure that the most appropriate products and systems are utilised and to maximise the benefits.”

A series of Supply Chain Strategy presentations and seminars have commenced across the business. The presentations and seminars communicate the key features, benefits and the overall strategic direction being taken to operational and commercial staff and estimators etc. across all the operational business units.

Andrew is aware that a clear message well told is key to successful roll out. “It is vital that the benefits and the strategic direction we are taking gets communicated to the sharp end; where it counts and that all understand and contribute to achieving the objectives set.

Supply Chain Management is set to become a core competency of our business – our unique approach and capability will attract not only the best clients but the best suppliers and subcontractors.

I am confident that we are going to deliver exceptional value to all our stakeholders through the execution of our strategy.” andrew.wootten@amec.com

unity Feature

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In alternate issues of unity we will be focusing on one regional area and capability of the business. In this issue we are focusing on the regions Facilities Services business. We interviewed Philip Leigh to find out who their key clients were, what their recent wins were, the strategy for that business and any key issues that area of the business are currently being dealt with.

Overview of the region

The region’s Facilities business provides full Facilities Management and Mechanical and Electrical maintenance for a range of customers.

Our definition of ‘the regions’ covers the geographical area South of Scotland to as far as London and the South East although there is the odd customer that has a national contract with us that are based in London and Scotland that the regions are responsible for to ensure continuity with the customer.

The region covers a diverse group of customers, they work with customers in many market sectors ranging from pharmachem, leisure, and data centres right through to customers in manufacturing.

Current customers

Urenco Full facilities managementComputershare Mechanical and electrical services and project deliveryDe La Rue Mechanical and electrical services and minor project deliveryAstraZeneca Mechanical and electrical services and minor project deliveryLilly Full facilities management

Recent wins

NEC Mechanical and electrical and fabric maintenanceBritish Nuclear Groups Full facilities managementB3 production engineeringDirect Wines Mechanical and electrical maintenance

Business Growth

2006 was a very successful year for the regions business with many renewals with long standing customers. Philip Leigh, Regional Director, believes this is due to the dedication and skills of his team and a good understanding of our customers requirements. He also believes it is due to the ability to adapt and improve upon the services we deliver.

Philip commented ‘We have been very successful with our customer renewals this year with all contracts being retained either through negotiation or competitive tender. These include high profile customers such as British Nuclear Group, De La Rue, AstraZeneca and Computershare. We have also successfully negotiated an extension to our contract with Lilly for their UK portfolio, increasing the contract term until the end of 2009.’

However, despite the level of success of the business the region is currently enjoying Philip is not complacent and recognises the need to continue to grow the business. Over the past year the business development team has been built up and now they have a full complement of business development professionals working hard to grow the business.

Philip commented, “Prospecting for new work has been difficult in a very competitive market. The contracts won with Urenco, Novartis and Chevron have been successfully implemented and will provide other opportunities to develop the scope of services we provide these customers. We have also come very close in a number of other tenders and we will continue to look for new customers and markets to work in.”

“We are good at growing our contracts, but we need to broaden our customer base. There are lots of opportunities, but we need to choose to pursue the ones that play to our strengths – we need to focus on what we do best. Those strengths are the relationships we have with our customers and our understanding of their needs. We need to focus on delivering a first class service to our customers that is sustainable and we need to continue to challenge how we operate and drive improvement through the business. Customers, quite rightly, continually expect ‘more for less’ and we must rise to that challenge.”phil.leigh@amec.com

Focus on RegionalFacilities Services

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‘We are good at growing our contracts, but we need to broaden our customer base. There are lots of opportunities, we need to choose to pursue the ones that play to our strengths”

Philip Leigh

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