ISO 31000 - Risico Management - Present a Tie INK Jaarcongres Dd 2009-11-24_tcm141-397775

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    DETNORSKE VERITAS

    2009 DNV. All rights reserved.

    Risk Management

    ISO 31000 - RISKMANAGEMENT 1

    Peter DENIS

    November 24, 2009

    ISO 31000

    De nieuwe wereldwijde standaard voor Risico Management

    Det Norske Veritas AS. All rights reserved.

    ISO 31000

    November 24, 2009

    2

    Stellingen

    Kwaliteitszorg en Risico Management gaan hand in hand

    Een goed want effectief - Managementsysteem is gebaseerd op Risico

    Management uitgangspunten

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    DETNORSKE VERITAS

    2009 DNV. All rights reserved.

    Risk Management

    ISO 31000 - RISKMANAGEMENT 2

    Det Norske Veritas AS. All rights reserved.

    ISO 31000

    November 24, 2009

    3

    Opzet ISO 31000 - Risico Management

    - Risico

    - Risico Management proces

    - Risico Management raamwerk

    - Risico Management principes

    Risico Management

    - Relatie met kwaliteitszorg en managementsystemen

    EFQM Model voor Risico Management

    - Risk Management Pulsecheck

    Conclusies / Vragen

    Det Norske Veritas AS. All rights reserved.

    ISO 31000

    November 24, 2009

    4

    Risk Management

    Applying Risk Management in your organisation

    is like putting brakes on a car

    brakes are not meant to slow you down. They enable you to drive faster!

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    DETNORSKE VERITAS

    2009 DNV. All rights reserved.

    Risk Management

    ISO 31000 - RISKMANAGEMENT 3

    Det Norske Veritas AS. All rights reserved.

    ISO 31000

    November 24, 2009

    5

    Development of the Standard - a bumpy ride

    Development decision March June 2005

    Installation TMB/WG/RM June 2005

    Preliminary Working Draft June 2005

    First WG meeting Sept 2005

    First Working Draft Dec 2005

    Second Working Draft Feb 2006

    Third Working Draft Nov 2007

    Draft Int. Standard (ISO/DIS) April 2008

    Final Draft Int. Standard (ISO/FDIS) May 2009

    International Standard (ISO 31000) 13 Nov 2009

    + revision Guide 73 Risk Management Vocabulary

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    ISO 31000

    November 24, 2009

    6

    Umbrella concept

    R I S K

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    Risk Management

    ISO 31000 - RISKMANAGEMENT 4

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    ISO 31000

    November 24, 2009

    7

    ISO 31000 - Scope

    Principles and practical guidance to the risk

    management process

    Applicable for all types of organizations

    Applicable to a wide range of activities (and associated risks)

    Harmonization of risk management coverage in existing and

    future standards

    ISO 3100 is NOT intended

    To promote uniformity in risk management across

    organizations

    For the purpose of certification

    Det Norske Veritas AS. All rights reserved.

    ISO 31000

    November 24, 2009

    8

    ISO 31000 Building blocks

    Risk

    Risk Management process

    Risk Management framework

    Risk Management principles

    In order to manage risk,

    a process needs to be in place,

    which in order to be sustainable - should be embedded in a system

    (framework)

    and driven by right (business) management principles

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    Risk Management

    ISO 31000 - RISKMANAGEMENT 5

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    ISO 31000

    November 24, 2009

    9

    Relationships between ISO 31000 clauses 3, 4 and 5

    Det Norske Veritas AS. All rights reserved.

    ISO 31000

    November 24, 2009

    10

    ISO 31000 Building blocks

    Risk

    Risk Management process

    Risk Management framework

    Risk Management principles

    In order to manage risk,

    a process needs to be in place,

    which in order to be sustainable - should be embedded in a system

    (framework)

    and driven by right (business) management principles

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    Risk Management

    ISO 31000 - RISKMANAGEMENT 6

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    ISO 31000

    November 24, 2009

    11

    Risk ?

    the combination of the probability of

    an event and its consequences

    Without an event, the

    statement is a trend, e.g.

    increased global trade

    If there is certainty, the

    statement is a management

    issue, e.g. Fact: our IT

    systems do not link together

    Consequences can be good as

    well as bad

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    ISO 31000

    November 24, 2009

    12

    Risk definition ISO 31000

    Risk is the effect of uncertainty on (achievement of) objectives

    ISO Guide 73:2009

    ISO/FDIS 31000:2009

    An effect is a deviation from the expected, and can be positiveand/or negative

    Objectives can have different aspects (such as financial,

    health and safety, and environmental goals) and can apply at

    different levels (such as strategic, organization-wide, project,

    product and process)

    Uncertainty is the state, even partial, of lack of information

    related to knowledge of an event, its consequence or likelihood

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    ISO 31000

    November 24, 2009

    13

    Risk definition ISO 31000

    Risk is the effect of uncertainty on (achievement of) objectives

    ISO Guide 73:2009

    ISO/FDIS 31000:2009

    event consequences objectives

    uncertainties

    +

    -

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    ISO 31000

    November 24, 2009

    14

    The Risk Management (r)evolution

    What?

    Means /

    Emphesis

    Who?

    Definition?

    R I S K

    EngineerTechnician

    Control

    Technology

    Analyse

    Model

    Manager

    Decide

    Decision

    making

    Impact on

    Objective

    Potential

    event

    Hazard

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    ISO 31000

    November 24, 2009

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    ISO 31000 Building blocks

    Risk

    Risk Management process

    Risk Management framework

    Risk Management principles

    In order to manage risk,

    a process needs to be in place,

    which in order to be sustainable - should be embedded in a system

    (framework)

    and driven by right business principles

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    Risk Management process

    Risk management: coordinated activities to direct and control an

    organization with regard to riskISO Guide 73:2009

    ISO/FDIS 31000:2009

    The risk management process aims to control the effect ofuncertainty of your standard process/activity to achieve the

    desired objective(s)

    Therefore the risk management process should be embedded

    in or running parallel with your regular process

    thereby focussing on the (un)desired consequences of

    factors affecting the achievement of the objectives of your

    standard process

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    ISO 31000

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    Risk Management: a parallel process

    standardprocess/activities

    parallel risk

    management

    process/activities

    Goals/objectives

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    ISO 31000

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    Components ISO 31000 Risk Management Process

    5.1 General

    5.2 Communication and consultation

    5.3 Establishing the context

    5.3.1 General

    5.3.2 Establishing the external context

    5.3.3 Establishing the internal context

    5.3.4 Establishing the context of the risk management process

    5.3.5 Defining risk criteria

    5.4 Risk assessment

    5.4.1 General

    5.4.2 Risk identification

    5.4.3 Risk analysis

    5.4.4 Risk evaluation

    5.5 Risk treatment

    5.5.1 General

    5.5.2 Selection of risk treatment options

    5.5.3 Preparing and implementing risk treatment plans

    5.6 Monitoring and review

    5.7 Recording the risk management process

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    ISO 31000

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    Risk Management Process

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    ISO 31000

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    The Risk Management Process (EFQM)

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    November 24, 2009

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    ISO 31000 Building blocks

    Risk

    Risk Management process

    Risk Management framework

    Risk Management principles

    In order to manage risk,

    a process needs to be in place,

    which in order to be sustainable - should be embedded in a system

    (framework)

    and driven by right (business) management principles

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    November 24, 2009

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    Risk Management framework

    Risk management framework: set of components that provide the

    foundations and organizational arrangements for implementing risk

    mnagement in the organization ISO Guide 73:2009ISO/FDIS 31000:2009

    The risk management process needs to be embedded in the

    (processes of the) organization

    In order to be sustainable the risk management process needs

    to be part of a system or framework, which addresses the 4stages of the P-D-C-A cycle

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    Components ISO 31000 Risk Management Framework4.1 General

    4.2 Mandate and commitment

    4.3 Design of framework for managing risk

    4.3.1 Understanding of the organization and its context

    4.3.2 Establishing risk management policy

    4.3.3 Accountability

    4.3.4 Integration into organizational processes

    4.3.5 Resources

    4.3.6 Establishing internal communication and reporting mechanisms

    4.3.7 Establishing external communication and reporting mechanisms

    5.4 Implementing risk management

    4.4.1 Implementing the framework for managing risk

    4.4.2 Implementing the risk management process

    4.5 Monitoring and review of the framework

    4.6 Continual improvement of the framework

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    Relationship between the components of the framework

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    November 24, 2009

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    ISO 31000 Building blocks

    Risk

    Risk Management process

    Risk Management framework

    Risk Management principles

    In order to manage risk,

    a process needs to be in place,

    which in order to be sustainable - should be embedded in a system

    (framework)

    and driven by right (business) management principles

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    November 24, 2009

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    Risk Management principles

    To be most effective, an organizations risk management should adhere to the

    following principles:

    Risk Management

    a) creates and protects value

    b) is an integral part of organizational processes

    c) is part of decision making

    d) explicitly addresses uncertainty

    e) is systematic, structured and timely

    f) is based on the best available information

    g) is tailored

    h) takes human and cultural factors into account

    i) is transparent and inclusive

    j) is dynamic, iterative and responsive to change

    k) facilitates continual improvement and enhancement of the organization

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    Attributes of enhanced Risk ManagementKey Outcomes

    The organization has a current, correct and comprehensive understanding of its risks

    The organizations risks are within its risk criteria

    Attributes

    Emphesis on continual improvement in risk management, through:

    The setting of organizational performance goals,

    Measurement and review,

    and the subsequent modification of processes, systems, resources, capability and skills

    Comprehensive, fully defined and fully accepted accountability for risks, controls and risk

    treatment tasks

    Explicit consideration of risks and the application of risk management to some appropriate

    degree in all decision making within the organization

    Continual communications with external and internal stakeholders, including

    comprehensive and frequent reporting of risk management performance, as part of good

    governance

    Risk management viewed as central to the organizations management processes,

    such that risks are considered in terms of effect of uncertainty on objectives

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    Risk Management contribution to Quality Management

    Determining the need for

    - documented procedures;

    - control mechanisms (e.g. selection/evaluation of suppliers)

    Alternative options for application of corrective/preventive action

    Risk mitigation approaches

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    Identify Risks Assess RisksDevelop Risk

    strategies

    Respond to

    Risks

    Determine the

    Business

    Environment

    Management of Quality = Quality of Management

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    Safeguarding life, property

    and the environment

    www.dnv.com

    Contact details:

    DNV Risk Management Solutions

    [email protected]

    Tel. +32 3 206 65 37

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