ISM Conference MITA (Tom Baden)

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    MITAMedicaid Information Technology Architecture

    Minnesota Department of

    Human Services

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    Minnesota Health Care Programs

    6 Billion in Expenditures

    700,000 Minnesotans

    44,000 Providers

    87 Counties

    46,000,000 Transactions

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    Minnesotas Path to MITA

    Historical Context

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    Why MITA Now?

    Medical Errors - 98,000 avoidable deaths due to medical error

    Health Care Waste - 300 Billion spent annually on treatments with no health yield

    Knowledge Diffusion - 17 years of medical evidence to be integrated into practice

    Consumer Empowerment - Patients minimally involved in their health decisions

    Health Privacy - Public concern

    Health Preparedness - Surveillance is fragmented and untimely

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    Partners

    E-Gov Federal Enterprise Architecture

    Office of the National Coordinator for Health InformationTechnology (ONCHIT).

    The Centers for Medicare and Medicaid Management (CMS)

    National Health Infrastructure Initiative (NHII).

    MITA is intended to foster integrated business and IT transformationacross the Medicaid enterprise to improve the administration of the

    Medicaid program. It is a common business and technology vision forstate Medicaid organizations. MITA is conceived in the context of:

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    Medicaid Information Technology Architecture

    Resetting the Medicaid Focus

    Establish a national framework of enabling technologiesand processes that support improved programadministration for the Medicaid enterprise and

    stakeholders dedicated to improving healthcareoutcomes for Medicaid beneficiaries.

    MITA

    Share the VisionChart the Course

    Shape the Future

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    MITA Goals

    Develop seamless integrated systems that effectively communicatethrough interoperability and standards.

    Provide an environment that supports flexibility, adaptability, and rapid

    response to changes in programs and technology.

    Promote an enterprise view that supports enabling technologiesaligned with Medicaid business processes and technologies.

    Provide information that is timely, accurate, usable, and accessible tosupport decision making for health care management and program

    administration.

    Provide performance management measurement for accountabilityand planning.

    Coordinate with Public Health and integrate health outcomes with theMedicaid community.

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    MITA Objectives

    Promote reusable components through modularity

    Adapt data and industry standards

    Promote secure data exchange

    Promote efficient data sharing

    Beneficiary centric focus

    Promote programmatic practices (CMM)

    Integration of clinical and administrative data to enable better decisionmaking

    Breakdown artificial barriers between systems, geography, and fundingwithin the Title XIX program

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    MITA Framework

    Business Architecture

    Information Architecture

    Technical Architecture

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    Business Architecture

    Concept of Operations

    Maturity Model

    Business Process Model

    Business Capability Matrix

    State Self-Assessment

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    Concept of Operations

    The Concept of Operations is a methodology used to describe currentbusiness operations and to envision a future transformation that

    meets the needs of stakeholders.

    Definition of As-Is operations Identification of current and future stakeholders

    Identification of major business and data exchanges between stakeholders

    Description of To-Be operations

    Listing of key enablers required to meet the To-Be transformation

    Business Architecture

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    Maturity Model

    The MITA Maturity Model is derived from industries

    that use such models to illustrate how a business

    can mature over time.

    As-Is Now

    2 3 Years

    5 Years

    7 8 Years

    To-Be

    10 Years

    1

    2

    3

    4

    5

    Business Architecture

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    Business Process Model

    The Business Process Model is a repository ofbusiness processes common to most Medicaidprograms. The BPM consists of a hierarchy of

    business areas and component business areasthat lead to individual business processes.

    BusinessRelationshipManagement

    OperationsManagementMemberManagement

    Medicaid BusinessProcessModel

    ProgramIntegrity

    Management

    CareManagement

    ProgramManagement

    ContractorManagementProviderManagement

    Business Architecture

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    Business Capability Matrix

    Business Architecture

    Applying the maturity model to each business process

    yields the Business Capability Matrix, which shows

    how business process matures over time.

    Busi ss iliti s

    1 2 3 4 5

    Tri r

    Busi ss r ss

    si ssic

    s lt

    Busi ss iliti s

    1 2 3 4 5

    Busi ss iliti s

    1 2 3 4 51 2 3 4 5

    Tri r

    Busi ss r ss

    si ssic

    s ltTri r

    Busi ss r ss

    si ssic

    s lt

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    State Self Assessment

    The State Self Assessment is used to determine

    states current business capabilities anddocument their plans for transformation toachieve a higher level of business prowess

    Business Architecture

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    Strategy & Governance

    Prioritize business capability needs

    Formal plan for implementing capabilities

    Establish technical standards

    Solidify strategic approach

    Governance

    Capa

    city

    Competency

    Capital

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    Process Innovation

    Governance process & portfolio management

    Best practices requirements gathering, project

    management, architecture and software development.

    Technically enabled business acumen.

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    MITA Framework

    Business Architecture

    Information Architecture

    Technical Architecture

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    Information Architecture

    The MITA Information Architecture describes a logical architecturefor the Medicaid enterprise. It provides a description of the

    information strategy, architecture, and data to a sufficient levelthat it may be used to define the data needs that will enable the

    future business processes of their Medicaid enterprise.

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    Information Architecture

    Data Management Strategy

    Conceptual Data Model

    Logical Data Model

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    Data Management Strategy

    Provide a structure that facilitates the development of information/datathat can be effectively shared across a States Medicaid enterpriseboundaries to improve mission performance.

    Provides a mechanism for the agency to better understand our data andhow it fits in the total realm of Medicaid information.

    Addresses fundamental areas necessary to enable information sharingopportunities and to position the Medicaid agency to operate in anenvironment of global information.

    Information Architecture

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    Information Architecture

    Key Components to Strategy

    Data Governance defines the governance processes for

    making enterprise-wide decisions regarding MITAsinformation holdings.

    Data Architecture establishes standard data-management

    procedures for the MITA data models.

    Data-Sharing Architecture describes technology

    considerations for Medicaid enterprises to participate in

    information-sharing communities.

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    Conceptual Data ModelInformation Architecture

    The conceptual data model is used

    primarily as a communication tool

    between the business user and IT

    architect to obtain agreement on

    the overall description of entities

    and their relationships in business

    terms. It also represents thebeginnings of an overall logical

    structure of the data.

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    Logical Data ModelInformation Architecture

    Derived from the conceptual data model, the logical

    data model defines aspects of business broken down

    into data classes and attributes associated with each

    business process.

    The model identifies all of the data elements that are

    in motion within the system or shared throughout the

    Medicaid enterprise. It also shows relationships

    between aspects of business.

    The logical data model is the foundation for creating

    a physical data model.

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    MITA Framework

    Business Architecture

    Information Architecture

    Technical Architecture

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    Technical Architecture

    The MITA technical architecture includes

    Data architectureApplication architecture

    Technology architecture

    Collectively, they define a set of technical services and standardsthat a can be used to plan and specify future systems.

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    Technical Architecture Defined

    The adoption and use of common (industry and MMIS) standards

    Identification of common vs. state specific processes, data andtechnical solutions

    Business Driven Design of MMIS processes Built in security and delivery of data

    Scalability, interoperability and extendibility of MMIS components

    Performance metrics common to the various MMIS operations

    Technical Architecture

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    MITA Technical Principles

    Technical principles shape MITAs definition and the Statesimplementation of the Medicaid Enterprise Architecture.

    MITA is a business driven, implementation neutral, platform

    independent and is adaptable, extendible and scalable.

    The technical architecture is based on current and provenopen technology. Security, privacy, interoperability andreliance on quality data are built-in.

    Technical Architecture

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    MITA Technical Principles II

    Guiding principles support flexibility, adaptability rapidresponse and will promote an enterprise view.

    The technical architecture must also support performancemeasurement, effective communication and promote flexibility,

    adaptability, and rapid response. The result should be leesduplication while providing timely, accurate and usable data.

    Provide for the adoption of data and technical industrystandards and the promotion of reusable components(modularity), data sharing and secure data.

    Technical Architecture

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    Making the Connection

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    Standards Advantage

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    Service

    Oriented

    Architecture

    Defined

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    Strategic Advantage

    E-prescribe, MTM, Part D, PA

    Electronic Health Records

    Linking the Health Community

    Business Agility

    Consumer Empowerment

    Improved Health of Minnesotans

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    Change theWayWe Think

    Public private collaborations

    Dynamic synergy with theDepartment of Health

    Beneficiary centric focus

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    Changing theWayWe lead

    Strategic Accountability

    Performance Accountability

    Operational Excellence

    Emergent Strategic Flexibility

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    Change theWayWe Govern

    Business Based Priority Setting

    Govern Based on Facts

    Goal & Objective Based Decisions

    Execution Based Upon Value Proposition

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    Change theWayWe Enable

    With Technology

    Requirements Best Practices

    Project Management Disciplines

    Solution Architecture

    Development Best Practices

    Testing & Quality Assurance

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    Change theWayWeWork

    Learning & Growth

    Organize Around Strategy

    Align to Create Synergy

    Promote Process Innovation

    Mission Based Motivation

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    Meet Our Mission

    Establish a national framework of enabling technologies

    and processes that support improved program

    administration for the Medicaid enterprise and

    stakeholders dedicated to improving healthcare

    outcomes for Medicaid beneficiaries.

    Thinking Globally (National, State, Public/Private, Inter-governmental)

    Acting Dynamically (Leadership, Processes , Systems)

    Focus on the individual (Beneficiary)

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    Continued Dialog

    Thomas A. Baden Jr.MITA Architect

    Minnesota Department of Human ServicesPhone: (651) 431-3109

    [email protected]