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Investor Relations Investor Relations IR Best Practices for Entrepreneurial & Development-Stage Companies September 22, 2015

IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · [email protected] Jody Burfening Managing Director New

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Page 1: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor RelationsInvestor Relations

IR Best Practices for Entrepreneurial & Development-Stage

Companies

September 22, 2015

Page 2: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Agenda

2

I. OTC Markets Group Overview

II. LHA Overview

III. Issuer Shared Attributes

IV. IR & Capital Markets Strategy

V. Program Execution: Tactics & Tools

VI. Setting Expectation & Defining Success

VII. Questions & Answers

Page 3: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

About OTC Markets Group

3

Our Mission:To create better informed and more efficient financial markets

What We Do:OTC Markets Group Inc. (OTCQX: OTCM) operates Open, Transparent and Connected financial markets for 10,000 U.S. and global securities.

Through our OTC Link® ATS, we directly link a diverse network of broker-dealers that provide liquidity and execution services for a wide spectrum of securities.

Page 4: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

OTC Markets Group’s Regulated Markets

4

The Venture Market

The Best Market

Page 5: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

America’s Venture Marketplace

OTCQB provides efficient public trading for companies to start building shareholder liquidity today and develop into tomorrow’s leaders

5

950+ companies

$74.2 billion total market cap

$12.8 million median market cap

10 broker-dealersmedian per security

Page 6: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

About LHA

6

A leading independent investor relations consulting agency committed to serving small-cap companies across multiple industry sectors.

• Partners with public and pre-IPO companies • Implements custom-designed IR programming utilizing best practices

• Comprised of seasoned professionals • HQ in New York, offices in Los Angeles & San Francisco• Founded in 1984

Strategic IR Counsel

Non-deal Roadshows

Investor & Analyst Targeting

Communications & Positioning

Capital Markets Advisory

LHA builds awareness, enthusiasm and sponsorship amongst the right target audiences to maximize shareholder value.

Page 7: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

IR Review of Entrepreneurial & Development-Stage Companies

Frequent Attributes

High-growth business opportunity

Concentrated ownership

Ongoing need to raise growth capital

Quest for OTXQX or national exchange listing

Support of multiple advisors

Frequent Challenges

Limited float and/or low trading volume

Under Wall Street radar, need advocates

Capital market relevance

Financial partners to bridge to mainstream investors

Common Goals

Generate awareness

Enhance credibility

Build sticky shareholder base

Secure M&A and growth capital

Execute aspirational IR programming

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Lean infrastructure, reliance on specialists

Page 8: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Conduct IR Assessment

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Is this being communicated to the investment community?

What is the business plan

and role of public listing?

What are the projected

milestones and risks?

What is the role of “native” supporters?

What are the capital

structure opportunities

and limitations?

Page 9: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Develop IR & Capital Markets Strategy

I. Create a roadmap and timeline to achieve objectives.II. Understand current capital structure and options to raise capital.III. Choose the right advocates:

i. Banker(s) ii. Advisors

IV. Create an IR plan and calendar.i. Continue to reinforce investment rationale in communications.ii. Ensure sustained outreach and multiple touch points.

V. Report progress to the board.

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Position company upgrade to OTCQX or list on a national exchange.

Page 10: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Conduct Competitive Assessment

I. Define the peer group.II. Audit peer group and compare.

What are the gaps and are they intentional, differentiating or discrediting?

Topic Consideration Peer Industry competitor, similar stage in lifecycle, aspirational role model

Disclosure Frequent or modest transparency

Guidance Yes or no, annual or quarterly, range or specific, dollars or percentage change

Metrics Financial and non-financial (number of customers, patents, products, etc.)

Key messages Differentiating points and similarities

Collateral Elements included in presentation, fact sheet and website

Events Investment banking conferences and trade shows

Spokespeople CEO, president, CFO or other

10

Page 11: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Define a Unique & Durable Message

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Establish key messages punctuating differentiation and milestones.

What is your investment rationale?What is your investment rationale?

What are the unique attributes? What are the unique attributes?

What is the immediacy?What is the immediacy?

What is the hook?What is the hook?

Page 12: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

How Do Investors Find Your Company? What Do They See?

I. Where do investors find you? i. Research reportsii. SEC filingsiii. Financial databases

(e.g., Bloomberg, Yahoo!Finance)iv. Company websitev. Financial resources

(e.g., Seeking Alpha, Konlin Letter)vi. Social Media

II. Evaluate the information: i. Is it accurate and complete?ii. Is it compelling?iii. Is the site mobile compatible and search

engine optimized?

12

“You never get a second chance

to make a first impression.”

- Mom

Page 13: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Complementary Communications

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CorporatePresentation

Press Releases IR Section

of Website

SEC Filings

Proxy

Shareholder Letters

Trade Presentation

Quarterly Financial

Disclosure

Social Media

Corporate Website

Conference Calls

Non-deal Roadshows Fact

Sheet

Page 14: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Leverage Press Releases

I. Conduct a litmus test on topic: i. Is it material information? ii. Does it demonstrate progress in mission? iii. Does it grab investors’ attention?

II. Vet with disclosure committee.III. Implement post-issuance protocol.

i. Connect with important shareholders, targets and financial intermediaries. ii. Track contacts and responses.iii. Update target lists.

IV. Post to the website and use social media to extend reach.

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Seize every opportunity to prove execution and reinforce investment rationale.

Page 15: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

When to Begin Conference Calls?

I. Purpose:i. Provide overview of strategy.ii. Update on milestones and progress.iii. Announce significant event.iv. Reach various constituencies: Investors, employees & customers.

II. Considerations:i. Event driven or quarterlyii. Live Q&Aiii. Costs vary

III. Best practices:i. Conduct Q&A.ii. Webcast for 90 days to year.iii. Incorporate speakers:

Management to demonstrate depth & third parties to validate.iv. Plan and REHEARSE!!!

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Initiate, when ready, the most important communication for majority of issuers.

Page 16: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Plan to Support Vision with Results

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Date & Time Duration Activity Tues, 7/14 10:00 am ET/7:00 am PT 1 hour Brainstorming/ Quarterly reviewFri, 7/17 12:00 ET/9:00 am PT 1 hour Review press release & script outlineThurs, 7/23 11:30 am ET/ 8:30 am PT 1 hour Script reviewFri, 7/24 10:00 am PT/7:00 pm PT 1 hour Review callTues, 7/28 11:00 am ET/8:00 am PT 1 hour Review callThurs, 7/30 11:00 am ET/8:00 am PT 1 hour Review documentsTues, 8/4 11:00 am ET/8:00 am PT 1 hour Finalize drafts & RehearsalWed, 8/5 4:00pm ET/1:00pm PT 1 hour Rehearsal Thurs, Aug. 6th 5:00 pm ET/2:00 pm PT 1 hour Q2’15 Earnings Conference Call Thurs, Aug. 6th 6:00 pm ET/3:00 pm PT ½ hour calls Debriefing calls

July / August 2015Sun  Mon  Tue Wed Thu Fri Sat

July 12  13  14 15 16 17 18

 

  Q2 Brainstorm / Quarterly review 

Preliminary consolidated financials ready 

Release and script outline 

review   July 19  20  21 22 23 24 25    Script review Review Call  July 26  27  28 29 30 31 Aug. 1    11ET/8 PT –

Review documents Release ready 

for AC Aug. 2  3  4 5 6 7 8

  Finalize documents 

AC MeetingRehearsal  

Rehearsal Issue results Conf. Call Debrief calls 

Additional Debrief Calls  

Practice makes perfect!

Page 17: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Provide Perspective & Get Feedback

Advisory Press Release Q&A

Call Script Feedback

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Page 18: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Create Compelling Collateral

I. Presentation: Comprehensive What, Why, How, When & How Much to educatei. Investment rationale ii. Business overviewiii. Industry trends, dynamicsiv. Differentiating characteristicsv. Growth strategy & milestonesvi. Management teamvii. Income statement highlightsviii. Balance sheet & capital structureix. Target business modelx. Investment highlights again

II. Fact sheet: Condensed two pager to grab investor attention

III. Website: Full access to enable due diligence

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Collateral materials are essential for attracting investors.

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Investor Relations 19

Support Investment Rationale

Provide audience-appropriate detail in 20 minutes.

Page 20: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Deliver the Message Quickly

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Growing technology company highlights scalable model.

Page 21: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Emphasize Key Investment Points

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Pre-revenue healthcare company highlights market shifts.

Page 22: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Strive to enable one-stop investor-info shop on website.

Help Investors Get Desired Info

Limited Information FAQs Worth Emulating

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Avoid website pitfalls:• Missing IR presentation & fact sheet• Off-site SEC filing access• Unresponsive inquiry management

Page 23: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Conduct Smart Outreach

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Optimize management’s time by targeting the right audience.

Customize Target List

Set target parameters

Research investor profiles

Strategize time & location Conduct

Non-deal Roadshow

Pitch company

Set meetings

Manage logistics Plan Next

Steps

Gather feedback

Refine lists

Update presentation

Page 24: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

Other Areas Requiring Best Practices

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Missed Expectations

Bear BlogsAnalysts

Days

Activist Investors

Social Activists

Inquiry Management

M&A Transactions

Commercial Research

Social Media

Bad Press

Crisis Communications

Exceeding Expectations Annual

Meetings

Page 25: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

It’s All about Setting & Managing Expectations

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Investment Community

Board of Directors/

Employees

Management

Communication and transparency are essential.

Page 26: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

How to Define IR Program Success

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Stock Price

Improved Street

perceptions

Success in expanding audiences

Efficient execution of

the plan

Opportunities created,

challenges managed

Quality of collateral

Market Cap

Issuer

xx

Page 27: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations 27

Thank you!

Questions & Answers

John HeilshornPartner

New [email protected]

Bob PowerVice President

Corporate Services [email protected]

Corporate [email protected]

Page 28: IR Best Practices for Entrepreneurial & Development-Stage …/media/Files/L/LHAI-V2/lha-news/15-09-22... · 2016. 4. 20. · klippert@lhai.com Jody Burfening Managing Director New

Investor Relations

LHA Investor Relations

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Keith L. LippertPartnerNew York [email protected]

Jody BurfeningManaging Director New York [email protected]

Kirsten ChapmanManaging Director San Francisco [email protected]

Bruce Voss Managing Director Los Angeles [email protected]

Robert Wotczak EVP Capital MarketsNew York [email protected]

New York Office800 Third Avenue, 17th FloorNew York, NY 10022212.838.3777

Los Angeles Office2121 Avenue of the Stars, Suite 2970Los Angeles, CA 90067310.691.7100

San Francisco Office44 Montgomery Street, Suite 1310San Francisco, CA 94104415.433.3777