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Cell: 5408450735
[email protected] @io_e
PROFESSIONAL SUMMARY I am an earnest student of life- a reliable associate with a decade of positions held in avenues of customer relations. Multi-tasking expertise includes, but is not limited to, sales, web production, receiving/shipping, and inventory management. Excited to take initiative, exceed expectations, and produce positive experiences, I aspire to grow within a team of like-minds and goal-go-getters!
SKILLS ! Type 77wpm ! MS Office ! Fb/Twitter/Timehop/IG/Tumblr/Snapchat ! Motivated solo & team player ! Strong mathematical & visual aptitude ! Active listening and retention skills ! Attention to detail; skilled problem solver ! Cool head; warm heart; patient
WORK HISTORY Web Studio Intern, Store Receiver, Key Holder Need Supply Co. // needsupply.com - Richmond, VA April 2011 to May 2014 ! Liaison between the store, studio and fulfillment center ! Improved intranet communication by creating new protocol for daily operations
! Assisted the web stylist and photographers with photo shoots ! Prepared/processed transfers between departments ! Maintained aesthetic details for product in store and back stock
! Communicated discrepancies noticed in inventory, pricing, etc. ! Excelled in maintaining a welcoming and professional atmosphere ! Maintained organized and safe workspaces ! Performed opening/closing duties and point-of-sale transactions ! Provided exemplary customer service, trained and mentored new associates ! Familiarized with regular clientele, developed customer profiles for reference ! Developed, shared, and applied product expertise ! Aided events (Meet The Maker, Northern Grade, Warehouse Sale, etc.)
Key Holder, Sales Associate American Apparel -VG1 - Richmond, VA January 2009 to July 2010 ! Excelled in maintaining a welcoming and professional atmosphere ! Maintained organized and safe workspaces ! Performed opening/closing duties and point-of-sale transactions ! Provided exemplary customer service ! Developed, shared, and applied product expertise ! Participated in weekly inventory/floor fills ! Identified potential shoplifters and alerted management.
EDUCATION Virginia Commonwealth University Richmond, VA +85 credits! Bachelor of Arts: Art History
Wakefield High School Arlington, VA 2007 High School Diploma: Advanced Academic
IONE SAUNDERS
