Ione de Almeida Tendencias 2011

8/2/2019 Ione de Almeida Tendencias 2011

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Ione de Almeida CocoRegional VP Executive Programs

TI Trends for 2011:CIO Agenda and more

Comit de CIOs


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AgendaAgenda

1. CIO's Priorities for 2011 Business, ITStrategies and Technology -WW and Brazil

Source: CIO Agenda 2011

2. 2010 and 2011 IT Costs ForecastSource: IT Key Metrics Data 2011

3. IT Mega-TrendsSource: Top 10 Strategic Technology Trends for 2011


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About the 2011 Gartner Executive ProgramsAbout the 2011 Gartner Executive ProgramsCIO SurveyCIO Survey

2

Annual survey since 2000the largest of its kind

In 2011, 2,014 enterprises responded, being 40 fromBrazil, representing more than $160 billion in IT spendand covering all major industries and geographies

Average enterprise has an IT budget of $79 million

Survey conducted from September to December 2010

Survey focused on five hypotheses concerning:

- IT's strategic relevance

- Benefits realization

- IT skill building

- CIO personal influence/authority

- Levels of digitization


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Agenda






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Global business strategies place a newGlobal business strategies place a newemphasis on growthemphasis on growth

4


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5

2011 Top 10 Business Priorities2011 Top 10 Business PrioritiesCountry - Brazil

Note: In the survey respondents identified their top three issues (not in any order). These priorities are orderedbased on the percentage of respondents that included the issue in their top three.

Country= Brazil

Top 10 Business Priorities 2011Please indicate the top three business priorities for your

enterprise/business unit in 2011

Increasing enterprise grow th 1

Creating new products, services and innovation 2

Improving business processes 3

Attracting and retaining new customers 4

Reducing enterprise costs 5

Improving operations 6

Increased use of information/analytics 7

Improving enterprise efficiency 8

Improving technical infrastructure 9

Attracting and retaining the w orkforce 10


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Global CIO strategies focus on creating newGlobal CIO strategies focus on creating newinfrastructures for growth and efficiencyinfrastructures for growth and efficiency

6


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2011 Top 10 CIO Strategic Priorities2011 Top 10 CIO Strategic PrioritiesCountry - Brazil


Country= Brazil

Top 10 CIO Strategies 2011Please indicate the top three priorities that you expect to focus on in

2011

Developing or managing a flexible infrastructure 1

Improving IT management and governance 2

Delivering application and grow th projects 3

Reducing the cost of IT 4

Expanding the use of information/Intelligence 5

Consolidating IT operations and resources 6

Increasing IT innovation 7

Implementing mobility solutions 8

Applying shared services or outsourcing 9

Improving/linking business--IT relationship 10


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8

CIOsCIOs see business results and knowledge as theirsee business results and knowledge as theirprimary sources of success and influence.primary sources of success and influence.Country - Brazil

52%

32%

13%

3%

2%

0% 10% 20% 30% 40% 50% 60%

Very Strong Connection

Strong Connection

Weak Connection

Limited Connection

No Connection

Percentage of all CIO IT Strategies

How connected are each of your IT strategies with your business strategic priorities?

Limited Connection

Very Strong Connection

Strong Connection

Weak Connection

No Connection


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CIOs see their organizations pursuingCIOs see their organizations pursuingnonnon--differentiated business strategiesdifferentiated business strategies

9


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CIO technology priorities reflect aCIO technology priorities reflect atransformation in infrastructuretransformation in infrastructure

10


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11

2011 Top 10 CIO Technology Priorities2011 Top 10 CIO Technology PrioritiesCountry - Brazil


CIO Technology PrioritiesPlease indicate your top three priorities for 2011

IT management 1

Mobile technologies 2

Business Intelligence (BI) 3Cloud Computing 4

SOA 5

Virtualization 6

Infrastructure 7

Enterprise Resource Planning (ERP) 8Sourcing Technologies 9

Web 2.0 / Social Media 10


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CIOsCIOs anticipate making significant infrastructure and applicationanticipate making significant infrastructure and applicationmoves over the next five yearsmoves over the next five yearsCountry - Brazil

8%

58%

20%

15%

3%

60%

20%18%

2010 2011-2015 2016 -2020 Never

When do you estimate that your organization will support: 1) More than half of your transactionson a cloud infrastructure, and 2) More than half of your transactions by applications leasedusing leased in a software-as-a-service model (SaaS)?

Cloud

Infrastructure

SaaS


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AgendaAgenda






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Warning and ClarificationsWarning and Clarifications

IT Key Metrics Datashould be used as a high level directional indicatorand in the creation of planning assumptions and not viewed as an absolutebenchmark.

"IT Key Metrics Data: Key Industry Measures" looks at IT spending froma "cash view perspective. IT spend = OPEX (excluding depreciation andamortization) + CAPEX.

Gartner publishes worldwide vertical industry-specific IT spendingand staffing metrics, IT Key Metrics Data does not publish the metricsby Vertical industries within key geographic regions because previousresearch has shown that spending patterns are broadly similar by verticalmarket across regions.

IT spend as a % of revenue in the IT Key Metrics Database is calculated

on the basis of current year IT spend (budget) divided by the previous

years stated revenue.


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Benchmarking Costs:Benchmarking Costs:Choose the Right Level of Depth

COS

T

SpendingSurveys

DetailedSystemBenchmarks

High-Level ITBenchmarks

Example only - Source: Gartner Measurement

0

500

1000

1500

2000

2500

3000

Basis FTE per 100 Concurrent Users

A

Database

G

D

Peers

C

E

B

F

Current

NewSystem

Full Costand Process

Audit


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Technology deploymentTechnology deployment Enterprise behaviorEnterprise behavior

A(10%)

Type A Enterprises

Aggressive Risk-taker IT as business

transformation

Type B Enterprises Rational Risk-analyzer IT as business

support

Type C Enterprises

Compliant Risk-averse IT as operational

tool

C(20%)

B(70%)

Number ofenterprises

High IT Adoption Rate Low


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Technology deploymentTechnology deploymentEnterprise behavior in Latin America

Technologydeploymentderives fromexternalconstraints,rather thanfrom enterprisenaturalbehavior.

Enterprise

behavior mustcounter thattrend to be ableto competeeffectively withtheir globalcounterparts

A(5%)

B(60%)

C(35%)

Type A: 2.2 times IT Spend of type B

3.5 times IT Spend of type C

Type B: 1.6 times IT Spend of type C


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ITKM Demographics: Key Industry MeasuresITKM Demographics: Key Industry MeasuresDistribution by Industry 2010


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ITKM Demographics: Key Industry MeasuresITKM Demographics: Key Industry MeasuresDistribution by Region 2010 (LA 158 enterprises)


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IT Spend as % of Revenue by IndustryIT Spend as % of Revenue by Industry 20102010


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IT Spend as % of Revenue by RegionIT Spend as % of Revenue by Region 20102010Regionally, Latin America has increased significantly from 2.6% in 2009,LA Average is -9% than WW average 3.5%


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IT Spend per Employee by RegionIT Spend per Employee by Region 20102010Latin America saw a significant increase, rising from $6,567 in 2009 (15%).


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IT Spend as % of Revenue vs. Operating ProfitIT Spend as % of Revenue vs. Operating Profit 20102010


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Forecast: Spend % Change by Industry 2010Forecast: Spend % Change by Industry 2010 20112011


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Forecast: IT Spend % Change by Region 2010Forecast: IT Spend % Change by Region 2010 20112011


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Forecast: IT Spend as % of Revenue by RegionForecast: IT Spend as % of Revenue by Region 20112011LA - only 6% less than global average 3.3%


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Forecast: IT Spend as % of Revenue by IndustryForecast: IT Spend as % of Revenue by Industry 20112011


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Forecast: IT Spend per Employee by IndustryForecast: IT Spend per Employee by Industry 20112011


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Forecast: IT Spend per Employee by RegionForecast: IT Spend per Employee by Region 20112011LA still 38% less than global average


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Business Value Category Decision TreeBusiness Value Category Decision Tree


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IT Spend to Run, Grow and Transform the Business byIT Spend to Run, Grow and Transform the Business byRegionRegion 20102010


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Agenda






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Top 10 technologies for 2011

Which technologies or trends will drive significant change or

disruption?

User behavior and expectations, industry models and

economics, technology markets and pricing

Strategic Imperative: Companies should factor the top 10

technologies into their strategic planning process and make

deliberate decisions about them during the next two years. This

does not necessarily mean adoption and investment in all of

the listed technologies.


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Technologies You Can't Afford to Ignore Tablets Hot Near Term;Midterm Fabric, Context & UXP Impact Is Big

Top 10 Strategic TechnologyAreas for 2011

1. Cloud Computing

2. Mobile Applications & MediaTablets

3. Next-Generation Analytics4. Social Analytics

5. Social Communications &Collaboration

6. Video

7. Context -Aware Computing

8. Ubiquitous Computing

9. Storage Class Memory

10. Fabric-Based Infrastructure andComputers

Top 10 Strategic TechnologyAreas for 2010

1. Cloud Computing

2. Advanced Analytics

3. Client Computing

4. IT for Green

5. Reshaping the Data Center

6. Social Computing

7. Security Activity Monitoring

8. Flash Memory

9. Virtualization for Availability

10. Mobile Applications

Dropped for 2011

Modified for 2011 New for 2011


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2010: CIO Priorities / Top Strategic Technologies2010: CIO Priorities / Top Strategic Technologies

CIO Agenda1. Cloud Computing

2. Virtualization

3. Mobile Technologies

4. IT Management

5. BI Business Intelligence

6. Networking, Voice & Datacommunication

7. Enterprise Applications

8. Collaboration Technologies

9. Infrastructure

10. Web 2.0

1. Cloud Computing

2. Mobile Applications & MediaTablets

3. Next-Generation Analytics

4. Social Analytics

5. Social Communications &Collaboration

6. Video

7. Context -Aware Computing

8. Ubiquitous Computing

9. Storage Class Memory

10. Fabric-Based Infrastructure andComputers

Top Strategic


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RecommendationsRecommendations

Look at Gartner CIO Agenda 2011 Top 10 tocheck if you are doing what your peers aredoing

Check your industry Key Metrics as highlevel directional indicator

Are you evaluating if Strategic Technologieshave any impact in your Business?


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Ione de Almeida CocoRegional VP Executive Programs

[email protected]

TI Trends for 2011:CIO Agenda and more

Comit de CIOs

Documents

Ione de Almeida Tendencias 2011