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INVESTOR
PRESENTATION
Q2 2020
CAUTIONARY STATEMENTS
2
This presentation contains forward-looking information that reflects the current expectations, estimates and projections of management about the future results, performance, achievements, prospects or opportunities for Chartwell and the seniors housing industry. Forward-looking statements are based upon a number of assumptions and are subject to a number of known and unknown risks and uncertainties, many of which are beyond our control, and that could cause actual results to differ materially from those that are disclosed in or implied by such forward-looking statements. There can be no assurance that forward-looking information will prove to be accurate, as actual results and future events could differ materially from those expected or estimated in such statements. Accordingly, readers should not place undue reliance on forward-looking information. These factors are more fully described in the “Forward-Looking Information and COVID-19 Risks” section in Chartwell‟s Q2 2020 MD&A, the "Risks and Uncertainties" section in Chartwell's 2019 MD&A, and in materials filed with the securities regulatory authorities in Canada from time to time, including but not limited to our most recent Annual Information Form.
In this presentation we use a number of performance measures that are not defined in generally accepted accounting principles (“GAAP”) such as Net Operating Income (“NOI”), Funds from Operations (“FFO”), Internal Funds from Operations (“IFFO”), “Adjusted Resident Revenue”, “Adjusted EBITDA”, “Net Debt to Adjusted EBITDA Ratio”, “Debt to Gross Book Value”, “Liquidity”, “Imputed Cost of Debt”, “Lease-up-Losses”, “Adjusted Development Costs”, “Unlevered Yield”, “Stabilized NOI” “Adjusted NOI”, and any related per unit amounts to measure, compare and explain the operating results and financial performance of the Trust (collectively, the “Non-GAAP Financial Measures”). These Non-GAAP Financial Measures do not have standardized meanings prescribed by GAAP and, therefore, may not be comparable to similar measures used by other issuers. The Real Property Association of Canada (“REALPAC”) issued white papers with recommendations for calculations of FFO, Adjusted Funds from Operations (“AFFO”), and Adjusted Cash Flow from Operations (“ACFO”) (the “REALPAC Guidance”). Our FFO definition is substantially consistent with the definition adopted by REALPAC. Please refer to the “Additional Information on Non-GAAP Financial Measures” section of our Q2 2020 MD&A for details.
In this presentation we use various financial metrics and ratios in our disclosure of financial covenants such as “Interest Coverage Ratio”, “Unencumbered Property Asset Value”. These metrics are calculated in accordance with the definitions contained in our credit agreements and the trust indenture governing our outstanding debentures, and may be described using terms which differ from standardized meanings prescribed by GAAP. These metrics may not be comparable to similar metrics used by other issuers. Please refer to the “Liquidity and Capital Resources – Financial Covenants” section of our Q2 2020 MD&A for details.
Member of S&P/TSX
Composite Index
since 2005
$2.0 Billion (1)
Market Capitalization
Largest Canadian
Owner/Operator
203 / 30,583 (2)
Communities / Suites
& Beds
Significant
Employer
~15,000
Employees
Revenue
$1.0 Billion (3)
Adjusted EBITDA
$294.9 Million (3)
High Occupancy
Rates
85.6% (4)
Interest Coverage
Ratio
3.1 (3)
Net Debt to
Adjusted EBITDA
8.7 (3)
Debt to Gross
Book Value
52.7%
CHARTWELL AT A GLANCE
(1) Trust Unit price $9.37 at June 30, 2020.
(2) Includes development properties and Batimo Inc. (“Batimo”) development properties under management as at June 30, 2020.
(3) Rolling twelve months ended June 30, 2020 including proforma adjustments.
(4) Same property portfolio for the quarter ended June 30, 2020.
3
WHY CHARTWELL?
1. Exceptional corporate culture and governance
2. Winning customer focused business strategy
3. Unmatched execution capability through national operating platform
4. Significant industry long-term growth potential
Demographic trends = more demand
Government fiscal constraints = more private pay demand
Fragmented industry = consolidation opportunities
5. Solid financial position and investment grade credit
4
WHAT’S OUR WHY
5
Board Members Relevant Experience
Tenure on
Chartwell’s
Board
Jamie
Scarlett1,4
Former Chief Legal Officer at Hydro One Inc.
Former Senior Partner of Torys LLP
1
Sharon
Sallows1,3,4
Trustee RioCan REIT
Director, Home Capital Group Inc. and AIMCO
Former principal at Ryegate Capital Corporation
10
Huw Thomas1,2,4
(Chair, CG&N
Committee)
Director of Dollarama
Former CEO of SmartCentres REIT 8
W. Brent
Binions3
Former President & CEO of Chartwell Retirement
Residences
Past President of the Ontario Long Term Care
Association and a past Vice President of the
Ontario Residential Care Association
16
PROFILE – STRONG GOVERNANCE
Board Members Relevant Experience
Tenure on
Chartwell’s
Board
Michael D.
Harris1,4
(Chair)
Senior business advisor at Fasken Martineau Du
Moulin LLP
Director of Canaccord Genuity Group Inc.,
Colliers International Group Inc., Route 1 Inc.
Former Premier of Ontario
16
Lise
Bastarache1,2,3
Director of Laurentian Bank of Canada
Director of Otéra Capital
Former RBC Executive
15
Ann
Davis1,2,3
(Chair, Audit
Committee)
Director of Women’s College Hospital Foundation
Director of Canada Guaranty Mortgage
Insurance Company, Canadian Investor
Protection Fund
Former partner of KPMG
3
Andre Kuzmicki1,3
(Chair, Investment
Committee)
Executive in Residence and former Executive
Director, Brookfield Centre in Real Estate and
Infrastructure, Schulich School of Business –
York University
Director of Dorsay Development Corporation
15
Globe and Mail Board Games 2019 - Ranked #3 in the Country
(Top Real Estate and Healthcare Company)
6
1 Independent 2 Member of the Audit Committee 3 Member of the Investment Committee 4 Member of the Compensation, Governance and Nominating Committee (“CG&N”)
Vlad Volodarski See management team page New
Name & Title Past Experience Tenure with
Chartwell
Industry
Experience
Prior to joining Chartwell, was a Senior Manager with
KPMG LLP
16
16
Prior to joining Chartwell, held progressive positions over a
21 year career at the Ontario Long Term Care Association,
including six years as their Executive Director
12
33
Prior to joining Chartwell, held various positions at
Retirement Residences REIT including Senior Vice
President of Finance and Director of Corporate Accounting
13
20
Prior to joining Chartwell, practiced corporate and securities
law at Torys LLP
12
12
1 Also on the Board of Directors.
Vlad Volodarski
Chief Executive Officer1
Over 75 years of collective industry experience
Karen Sullivan
President & Chief Operating
Officer
Sheri Harris
Chief Financial Officer
Jonathan M. Boulakia
Chief Investment Officer &
Chief Legal Officer
PROFILE - EXPERIENCED EXECUTIVE TEAM
7
BUSINESS STRATEGY
8
In 2023, we will achieve in our retirement residences, Employee
Engagement of 55% (highly engaged), Resident Satisfaction of 67%
(very satisfied) and Same Property Occupancy of 95% to drive
strong IFFOPU growth by providing exceptional resident
experiences through personalized services in our upscale and mid-
market residences in urban and suburban locations.
COVID-19 RESPONSE
9
• Critical Incident Command
• Over 1,300 documents with direction and support
• 24/7 Hotline providing support to our homes
• National recruitment campaign >1,500 new hires
• Daily communications with homes
• Weekly education/webinars for homes
• Scenario and contingency planning and training
• Media relations support
• Personal protective equipment – sourced nearly 3.5 million pieces of PPE investing close to $4.6 million
• Funding of CaRES Fund
GOVERNMENT FUNDING
10
With the goal to preserve the health and wellbeing of residents, staff and their families, numerous funding announcements have been
made:
Quebec: $410 million including funding for temporary pay increases to health care staff of $287 million.
Ontario:
Redesigned Capital Funding Subsidy (“CSF”) program.
The base accommodation and preferred accommodation rates in Ontario long term care homes will increase to 1.9%.
Funding for temporary compensation increases for front-line workers in vulnerable settings.
Ontario LTC $268 million.
Ontario retirement residences allocated $20 million.
Alberta:
Funding for temporary compensation increases for front-line workers in vulnerable settings.
Retirement residences $24.5 million.
British Columbia: $10 million Al/LTC.
Rate reductions in energy costs, and deferrals of worker's compensation premiums and realty tax payments.
Rental Relief for commercial tenants through Canada Emergency Commercial Rent Assistance (CECRA) Program.
(1) Same property Retirement Operations, as defined in each year.
Resident Satisfaction
51% 53% 58%
63% 67%
0%
10%
20%
30%
40%
50%
60%
70%
2016 2017 2018 2019 2023 Target
Retirement Same Property Occupancy (1)
40% 41% 47% 48%
55%
0%
10%
20%
30%
40%
50%
60%
2016 2017 2018 2019 2023 Target
92.6% 91.9% 90.5% 88.6% 95.0%
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
2016 2017 2018 2019 2023 Target
Very Satisfied
BUSINESS STRATEGY Employee Engagement
Highly Engaged
BUSINESS STRATEGY
11
BUSINESS STRATEGY
Exceptional Resident Experience through Personalized Services
12
BUSINESS STRATEGY – OUR PROPERTIES
• Urban and Suburban
• Upscale and Mid Market
• Own, Operate, Build
• Leader in four most
populous provinces
13
(1) Based on number of suites/beds as at June 30, 2020 at Chartwell‟s share of ownership interest. Excluding development properties and development properties managed for Batimo.
(2) Minimum ownership of partially-owned properties is 42.5%.
(3) Includes all properties where Chartwell has a share of ownership interest. NOI % represents Chartwell‟s share of ownership interest for the rolling 12 months ended June 30, 2020.
(4) Ratio of Chartwell-operated suites to total retirement suites inventory as reported by CMHC in their Seniors‟ Housing Report - Canada‟s Highlights (2019).
Province Share of Market
Ontario 16%
Alberta 14%
Quebec 8%
British Columbia 7%
Leader in each of its markets (4)
Composition of Portfolio of Suites/Beds by Ownership, at June 30, 2020 (1) (2)
Geographic Location (1)
Composition of Portfolio NOI at Chartwell’s Share of Ownership Interest by Operating Segment, at June 30, 2020 (3)
INDUSTRY PROFILE
Chartwell’s Portfolio by Level of Care (1)
Independent
Supportive Living
(ISL) & Independent
Living (IL)
Assisted Living
(AL) & Memory
Care (MC)
Long Term Care
(LTC)
Level of Care:
Low to medium Medium to high Very high
Target Resident: More active, healthy
seniors
Seniors with some
physical and/or
cognitive impairments
Seniors with acute
cognitive and/or
physical impairments
requiring higher levels
of daily personal care
Service Offering: Availability of meals,
activities, transportation,
security, housekeeping,
basic assistance with
daily living
ISL/IL services + Care
services and specific
MC, cognitive
programming included
24-hour registered
nursing care or
supervision
Funding: Predominantly private
pay
Mostly private pay Predominantly
government funded
Regulations: Mostly consumer
protection
Mostly consumer
protection
Heavily regulated
14
(1) Composition of suites/beds at Chartwell‟s share of ownership interest at June 30, 2020.
-
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
2019 2021 2026 2031 2036
INDUSTRY PROFILE
Source: Statistics Canada, Population Projections for Canada, Provinces, and Territories, 2009 to 2036, Catalogue no. 91-520-X.
Retirement demand is estimated by applying the current national penetration rate of 8.98% (CMHC Seniors Housing Report Canada) to 75+
population as reported by Statistics Canada.
LTC demand is estimated based on 97.8 beds per 1,000 people aged 75 and over. This estimate represents the LTC Beds/Population ratios
reported by Statistics Canada in their Residential Care Facilities reports.
• Current supply is ~ 425,000 suites
• ~ 600,000 new suites are required by 2036
Total Supply Required Annual Supply
Significant Future Demand in Canada
Projected Aged 75 and over Population, 2019-2036, Canada
0
100,000
200,000
300,000
400,000
500,000
600,000
2019 2021 2026 2031 2036
Long Term Care Retirement
15
INDUSTRY PROFILE
Retirement Suites Demand in Chartwell Markets (1)
(1) Additional annual demand for retirement suites in Ontario, Alberta, Quebec, British Columbia.
• Total suites required to 2039 = 262,000
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039
16
INDUSTRY PROFILE
Canadian Supply Concentration
17
Largest Retirement Operators No. of Properties
Operated (1)
No. of Suites
Operated (2)
1 Chartwell Retirement Residences 173 26,109
2 Revera Inc. 98 11,392
3 Sélection Retraite 43 10,881
4 Cogir 41 9,869
5 Le Groupe Maurice 29 8,284
6 Groupe Savoie 14 5,646
7 All Seniors Care 30 4,593
8 Amica Senior Lifestyles 31 4,272
9 Verve Senior Living 29 4,089
10 Sienna Senior Living 36 4,032
11 Atria Senior Living 29 3,376
12 Schlegel Villages 9 2,528
13 Seasons Retirement Communities 20 2,264
14 Shannex Inc. 13 2,088
15 Retirement Concepts 18 1,948
15 Largest Operators’ Share of Total Suites 39.7%
(1) Excludes properties under development (2) Includes managed properties for third-parties (3) Includes only IL, AL and MC units within the above noted properties (4) Excludes holdings in the U.S. (5) Share of total percentage based on CMHC’s universe, May 2019
Source: CBRE Limited and Company Reports, Q4 2019
Largest Long Term Care Operators No. of Properties
Operated (1)
No. of Suites
Operated (2)
1 Extendicare Inc. 103 13,849
2 Revera Inc. 74 10,024
3 Sienna Senior Living 48 7,585
4 Chartwell Retirement Residences 28 3,683
5 Schlegel Villages 18 2,526
6 Park Place Seniors Living 23 2,308
7 Retirement Concepts 17 1,918
8 Shannex Inc. 21 1,781
9 Rykka Care Centres 11 1,689
10 Jarlette Health Care 14 1,486
11 Omni Health Care 18 1,475
12 Good Samaritan Society 13 1,444
13 Group Champlain 13 1,412
14 Caressant Care 15 1,247
15 Steeves & Rozema 7 928
15 Largest Operators’ Share of Total Suites 25.9%
(1) Excludes properties under development (2) Includes managed properties for third-parties (3) Includes only LTC units within the above noted properties (4) Exlcudes holdings in the U.S.
Source: CBRE Limited and Company Reports, Q4 2019
FINANCIAL POSITION & CREDIT METRICS AT JUNE 30, 2020
18
Net Debt to Adjusted EBITDA (3)
Interest Coverage Ratio (3)
• Liquidity (1) – $346.1 million
• Unencumbered Assets
Value (2) - $957.3 million
BBB(low) RATED BY DBRS
Debt to Gross Book Value (4)(5)
Demonstrated ability to rationalize capital structure (1) Includes cash and available credit facilities.
(2) Represents value of 38 properties.
(3) Rolling 12 months ended June 30, 2020 for 2020 and 12 months ended December 31, for periods 2017-2019.
(4) As at the end of June for 2020 and as at the end of December for, periods 2017-2019, includes proforma adjustments.
(5) Previously used Debt to Capitalization, however in light of the current market conditions, this metric has been removed.
3.5 3.2 3.1 3.1
2017 2018 2019 2020
6.9 7.8 8.3 8.7
2017 2018 2019 2020
45.0% 49.3% 51.7% 52.7%
2017 2018 2019 2020
LIQUIDITY UPDATE AT AUGUST 6, 2020
Significant Liquidity and Conservative Capital Structure
19
Liquidity (1) - $408.8 million
• Cash - $82.8 million
• Credit facilities - $326 million
• Cash in Equity Accounted JVs - $14.4 million
Unencumbered Asset Pool Value - $927.9 million (2)
(1) Includes cash and available credit facilities.
(2) Represents value of 37 properties.
FINANCIAL POSITION AND CREDIT METRICS
Debt Maturities
20
At June 30, 2020 At December 31, 2019
Fixed Rate Variable Rate Total Total
Principal amount ($000s) 1,909,498 90,377 1,999,875 1,975,089
Weighted average interest rate 3.67% 2.33% 3.61% 3.68%
Average term to maturity (years) 6.8 0.6 6.5 6.8
• As of June 30, 2020, approximately 69% of
our total mortgage debt was CMHC insured.
• Acquisition financing of $40.8 million
in 2020 includes $23.9 million for Chartwell
Le St-Gabriel and $16.9 million for Chartwell
L'Unique III.
• Mortgages for Equity accounted JVs $51.8
million.
* 10% of total debt = $257.0 million
Mortgage Portfolio
BUILDING SUSTAINABLE VALUE
Build Value of our Real Estate Portfolio
Development pipeline of 827 suites with three projects (350 suites) in construction and three projects (477 suites) in pre-construction.
Options to acquire interests in development projects by Batimo are expected to add another 2,233 suites to our portfolio over time.
21
2020 YTD
-
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
50.0
2014 2015 2016 2017 2018 2019 2020
Acquisitions/Developments Sold
• Improving portfolio by selling older
assets and buying/building newer,
high-quality assets.
• Since 2014, the average age of suites
acquired/developed is 7.7 years.
• Since 2014, the average age of suites
sold is 26.3 years.
BUILDING SUSTAINABLE VALUE
2014
2015
2016
2017
2018
2019
YTD 2020
Suites Acquired/Developed 539 1,637 461 1,305 937 995 508
Suites Sold 1,957 5,537 400 250 609 178 494
Average Age of Assets Acquired/Developed vs. Sold
22
Ave
rage
Age
BUILDING SUSTAINABLE VALUE
Completed Projects
23
(1) Calculated at Chartwell‟s ownership interest in the project.
(2) As of August 6, 2020.
(3) For the six months ended June 30, 2020.
(4) Non-GAAP; the definition of this metric and the discussion of its significance can be found in the MD&A.
(5) Chartwell owns a 60% interest in this property and Signature Living and its affiliates own the remaining 40% interest and provide development and operations management services.
Signature Living is entitled to a promote payment if the return on equity exceeds certain targets. The estimated stabilized NOI and expected unlevered yield calculations include
estimates of such promote payment.
Project Location
Suites /
Beds
Suite
Type Ch
art
we
ll O
wn
ers
hip
Inte
rest
Op
era
tion
s
Sta
rt D
ate
Gro
ss B
ook V
alu
e (
1)
($m
illio
ns)
Occu
pa
ncy
(2)
(%)
Ad
juste
d D
eve
lopm
ent
Co
sts
(1
)(3)(
4) (
$m
illio
ns)
NO
I (1)(
3)
($m
illio
ns)
Exp
ecte
d
Sta
bili
ze
d O
ccu
pa
ncy D
ate
Exp
ecte
d
Sta
bili
ze
d O
ccu
pa
ncy (
%)
Estim
ate
d S
tabili
ze
d N
OI (
1)(
4)
($m
illio
ns)
Exp
ecte
d
Un
leve
red
Yie
ld (
4)
Projects completed in 2019:
Chartwell Carlton Retirement
Residence Burnaby, BC 105 ISL 100% Q1 2019 42.1 59% 44.7 0.5 Q2 2021 97% 2.9 6.5%
Chartwell Wescott Retirement
Residence Edmonton, AB 137 ISL/ MC 100% Q1 2019 40.5 38% 48.1 (0.2) Q1 2022 94% 3.4 7.0%
The Sumach,
by Chartwell Toronto, ON 332 ISL 45% Q2 2019 46.9 48% 48.9 0.4 Q1 2023 95% 3.5 7.2%
Kingsbridge Retirement
Community (5) Kingston, ON 165 ISL/ AL 60% Q3 2019 30.8 41% 31.8 0.1 Q1 2023 95% 2.7 7.0%
Chartwell Thunder Bay
Townhomes
Thunder Bay,
ON 9 IL 100% Q4 2019 3.9 89% 3.9 - Q3 2020 100% 0.3 7.7%
748 164.2 177.4 0.8 12.8 7.2%
BUILDING SUSTAINABLE VALUE
Development Pipeline - Projects in Construction
24
(1) Calculated at Chartwell‟s ownership interest in the project.
(2) Non-GAAP; the definition of this metric and the discussion of its significance can be found in the MD&A.
(3) Non-GAAP; represents the total of estimated Development Costs and estimated Lease-up-Losses and Imputed Cost of Debt.
(4) At this time, completion and stabilization dates are difficult to predict given the currently-declared State of Emergency in Ontario.
(5) As of August 6, 2020.
(6) Redevelopment of the 83-suite residence to a 172-suite residence. Chartwell owns a 50% interest in this project.
Project Location
Suites /
Beds
Suite
Type Estim
ate
d D
eve
lopm
ent
Co
st (
1)
($ m
illio
ns)
Estim
ate
d L
ea
se-u
p-L
osse
s a
nd
Im
pute
d C
ost o
f D
ebt
(1)(
2)
($m
illio
ns)
Estim
ate
d
Ad
juste
d D
eve
lopm
ent
Co
sts
(1)(
3)
($m
illio
ns)
Ad
juste
d D
eve
lopm
ent
Co
sts
incurr
ed a
s a
t Ju
ne
30, 2
02
0 (
1)(
2) (
$m
illio
ns)
Exp
ecte
d
Co
mp
letion
Date
(4)
Exp
ecte
d
Sta
bili
ze
d O
ccu
pa
ncy D
ate
(4)
Re
serv
ation
s (
5)
Exp
ecte
d
Sta
bili
ze
d O
ccu
pa
ncy (
%)
Estim
ate
d S
tabili
ze
d N
OI
(1)(
2)
($m
illio
ns)
Exp
ecte
d
Un
leve
red
Yie
ld (
2)
Chartwell Guildwood
Retirement Residence (6)
Scarborough,
ON 172
IL/ISL/
MC 38.6 5.3 43.9 19.5
Q3
2021
Q1
2024 74% 95% 3.0 6.8%
Chartwell Meadowbrook
Retirement Residence Lively, ON 56 IL/ISL 25.7 1.8 27.5 15.6
Q4
2020
Q1
2022 45% 93% 1.9 6.9%
Chartwell Montgomery Village Orangeville, ON 122 ISL 44.0 3.6 47.6 15.0
Q3
2021
Q1
2023 - 93% 3.4 7.1%
350 108.3 10.7 119.0 50.1 8.3 7.0%
BUILDING SUSTAINABLE VALUE
Batimo Acquisition Pipeline
25
(1) Current project status is defined where „O‟ means „Operating‟ and „C‟ means „Construction‟.
Chartwell Le Teasdale has achieved
stabilized occupancy as defined in
our agreements with Batimo and we
expect to acquire an 85% ownership
interest in this project for $54.4
million in Q4 2020.
Project Location
Suites /
Beds Suite Type
Current
Project
Status
(1)
Actual / Expected
Completion
Date
Actual / Expected
Stabilized Occupancy
Date
Chartwell Le Prescott Vaudreuil, QC 324 ISL O June 2017 Q2 2022
Chartwell Le Montcalm Candiac, QC 283 ISL O September 2017 Q3 2021
Chartwell Le Teasdale II Terrebonne, QC 221 ISL O October 2018 Q3 2020
Chartwell Greenfield Park Greenfield Park, QC 368 ISL / AL O June 2019 Q3 2022
Chartwell L’Envol Cap Rouge, QC 360 ISL / AL O September 2019 Q4 2022
Chartwell Trait-Carré Quebec City, QC 361 ISL / AL C Q1 2021 Q3 2022
Chartwell Atwater Montreal, QC 316 ISL / AL / MC C Q1 2022 Q3 2024
2,233
GOVERNMENT FUNDING FOR ONTARIO LONG TERM CARE
26
The Ontario government has also made a number of announcements with regard to LTC
including:
Redesigned Capital Funding Subsidy (“CSF”) program for LTC including a $1.75 billion
investment to redevelop 12,000 beds and add an additional 8,000 beds over the next five
years.
The base accommodation and preferred accommodation rates in Ontario long term care
homes will increase 1.9% and the government will fund these increases from July 1, 2020
to December 31, 2020.
The regular funding increase for April 1 of 1.5%.
124.2 133.5
143.0 146.3
172.6 182.5
193.6 199.7
2012 2013 2014 2015 2016 2017 2018 2019
HISTORICAL TRENDS
Same property portfolio as defined in each year, for the twelve months ended December 31, for the periods 2012-2019.
FFO
($ millions)
Same property portfolio performance
(1) CAGR – Compound Annual Growth Rate
27
874.5 922.7 927.8
750.1 (2)
834.7 877.4
939.4 976.7
2012 2013 2014 2015 2016 2017 2018 2019
250.2 256.9 260.1
206.5 (2)
250.7 262.9
280.3 296.4
2012 2013 2014 2015 2016 2017 2018 2019
Source: Company disclosure. Includes Chartwell‟s proportionate share of equity accounted joint ventures.
(1) CAGR – Compound Annual Growth Rate
(2) Note: In 2015 Chartwell sold its U.S portfolio of 35 properties
Adjusted Resident Revenue
($ millions)
EBITDA
($ millions)
Proven track record of profitable growth
2012 2013 2014 2015 2016 2017 2018 20192020YTD
Occupancy % 90.3% 89.8% 90.3% 91.9% 93.6% 93.0% 91.7% 90.0% 87.4%
Adjusted NOI (YOY % growth) 3.7% 1.2% 1.8% 1.9% 6.6% 4.3% 3.3% 1.4% -4.8%
-6.0%
-4.0%
-2.0%
0.0%
2.0%
4.0%
6.0%
8.0%
80.0%
82.0%
84.0%
86.0%
88.0%
90.0%
92.0%
94.0%
NO
I (Y
OY
% G
row
th)
Occ
up
an
cy %
HISTORICAL TRENDS
* Effective for the March 31, 2020 distribution paid on April 15, 2020.
Distributions
28
• In response to market disruptions caused
by the COVID-19 pandemic, on March 16,
2020, we announced a temporary
suspension of DRIP, effective with the April
2020 distributions.
• The DRIP will remain suspended and all
distributions will be payable in cash until
further notice.
Q2 2020 Q2 2019 Change
Net income/(loss) ($ millions) ($1.9) ($1.6) $0.3
FFO ($ millions) $39.0 $47.1 ($8.1)
FFO per unit $0.18 $0.22 ($0.04)
Average occupancy – same property 85.6% 89.9% (4.3pp)
Adjusted NOI – same property ($ millions) $66.5 $73.7 ($7.2)
Q2 2020 SUMMARY
29
Same property adjusted NOI down
9.7% in Q2 2020.
Lower occupancy largely due to access
restrictions.
Investments in resident and staff safety
result in unfunded pandemic expenses
approximately $7.0M net.
FFO down 17.1% in Q2 2020.
Q2 2020 ADJUSTED NOI AND OCCUPANCY
30
• Ontario: Lower occupancies, COVID-19 related
expenses net of funding, higher property tax, staffing
costs and office expenses, partially offset by rental rate
increases in line with competitive market conditions,
and lower marketing expenses.
• Western Canada: Lower occupancies, COVID-19
related expenses, higher property tax, staffing costs
and office expenses, partially offset by rental rate
increases in line with competitive market conditions,
funding to partially defray additional expenses related
to COVID-19, and lower marketing expenses.
• Quebec: Lower occupancies, higher staffing costs and
food expenses, COVID-19 related expenses net of
funding, partially offset by rental rate increases in line
with competitive market conditions, lower utilities and
marketing expenses.
• LTC: COVID-19 expenses of $8.5M not fully offset by
revenue and higher staffing costs partially offset by
preferred accommodation revenues.
($M, except Occupancy) Same Property
Adjusted NOI Occupancy
Q2
2020
Q2
2019
Inc/(Dec)
$ %
Q2
2020
Q2
2019 Change
Retirement:
Ontario
Western Canada
Quebec
34.1
13.1
13.8
37.5
14.4
14.4
(3.4)
(1.3)
(0.6)
(9.2%)
(8.8%)
(4.0%)
79.1%
91.2%
88.8%
84.4%
94.7%
91.3%
(5.3pp)
(3.5pp)
(2.5pp)
Total Retirement 61.0 66.3 (5.3) (8.0%) 84.5% 88.5% (4.0pp)
Long term care 5.5 7.4 (1.9) (25.1%) 92.6% 98.7% (6.1pp)
Total Same Property 66.5 73.7 (7.2) (9.7%) 85.6% 89.9% (4.3pp)
85.7% 86.7%
86.1%
84.4% 83.9%
84.9% 84.1%
79.1%
96.2% 96.0% 95.0% 94.7% 95.0% 94.9%
94.5%
91.2%
92.3% 92.4% 91.7% 91.3% 91.2% 91.1%
90.1%
88.8%
98.4% 98.5% 98.4% 98.7% 98.8% 98.5% 98.5%
92.6%
Q3-18 Q4-18 Q1-19 Q2-19 Q3-19 Q4-19 Q1-20 Q2-20
Same Property Occupancy Trending
Ontario Western Quebec LTC
JULY 2020 OCCUPANCY AND RENT UPDATE
31
Mid-June to Mid-July retirement residences open for
move ins and personalized tours.
In the month ended July 31, 2020, same property
occupancy declined 0.6 percentage points compared to
the month ended June 30, 2020, primarily due to
reduced move-in activity partly offset by slightly lower
move-out activity.
Our tenant credit quality remains strong given the typical
investment profile of Canadian seniors in our target
customer demographic.
Substantially all July and August rent and service
charges have been collected, consistent with our past
experience.
Ontario government has announced occupancy
protection funding for long term care homes to the end of 2020.
One month
ended
April 30,
2020
One month
ended
May 31,
2020
One month
ended
June 30,
2020
One month
ended
July 31,
2020
Same property occupancy 85.7% 84.5% 83.4% 82.8%
Change from the previous month (1.2pp) (1.1pp) (0.6pp)
RETIREMENT SUITES REQUIRED TO 2039
Retirement Suites Demand in Ontario(1)
(1) Incremental annual demand for retirement suites in Ontario. Calculated applying current
penetration rate of 5.5% to total population of people aged 75 and older.
32
Total new suites required to 2039 = 68,206
-
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000
2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039
-
250
500
750
1,000
1,250
1,500
2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039
-
250
500
750
1,000
1,250
1,500
1,750
2,000
2,250
2,500
2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039
Retirement Suites Demand in Alberta(1)
Total new suites required to 2039 = 21,751 (1) Additional annual demand for retirement suites in Alberta. Calculated applying current penetration
rate of 5.7% to total population of people aged 75 and older.
Retirement Suites Demand in BC(1)
(1) Additional annual demand for retirement suites in British Columbia. Calculated applying current
penetration rate of 8.0% to total population of people aged 75 and older.
Total new suites required to 2039 = 40,544
-
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039
Retirement Suites Demand in Quebec(1)
(1) Additional demand for retirement suites in Quebec. Calculated applying current penetration rate of
18.4% to total population of people aged 75 and older.
Total new suites required to 2039 = 131,192