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Introduction to Open Innovation -Student Material- Manuel Lorenzo Hernández Head of Technology & Innovation, Ericsson España S.A. E-mail: [email protected] Last updated: 8 April 2010 with a big Thank You to Dr.Henry Chesbrough and Chalmers University

Introduction to Open Innovation - UPM · Introduction to Open Innovation - Student Material M.Lorenzo 2010-04-084 (32) Introduction Innovation Funnel Concept Ideas Products An innovation

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Page 1: Introduction to Open Innovation - UPM · Introduction to Open Innovation - Student Material M.Lorenzo 2010-04-084 (32) Introduction Innovation Funnel Concept Ideas Products An innovation

Introduction toOpen Innovation

-Student Material-Manuel Lorenzo Hernández

Head of Technology & Innovation, Ericsson España S.A.E-mail: [email protected]

Last updated: 8 April 2010

with a big Thank You to Dr.Henry Chesbrough and Chalmers University

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Outline

Introduction

Closed Innovation

Other Approaches to Innovation Mgmt

The Open Innovation Model

Innovation Intermediaries

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Introduction

Innovation Funnel

Knowledge Transfer

IP Licensing

Spin-offsVenture Capital

Technology Brokering

Technology BreakthroughsBusiness Model

New Markets

Market Uncertainty

Dominant Logic

Collaborative Research

False Negatives

Knowing-Doing Gap Architecture of Revenues

Start-ups

Technology Scouting

Metabolism of Knowledge

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IntroductionInnovation Funnel Concept

Ideas

Products

An innovation isan Invention that becomes Implemented and taken to the Market

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IntroductionTechnology and Business Model

A new cool Technology does not have a value per se;a suitable Business Model must be found and applied

Business Model:Value propositionMarket SegmentPosition in the ValueChainCost Structure andTarget MarginsValue networkCompetitive strategy

TechnicalInputs

•Feasibility•Performance

•Other

EconomicOutputs

•Value•Price•Profit•Other

Measured in Technical Domain Measured in Social Domain

Source: Dr.Henry Chesbrough – Open Innovation 2002

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IntroductionAnd what is Open Innovation?

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IntroductionAnd what is Open Innovation?

An Innovation isan invention that becomes implemented and taken to the market

Innovation Managementrequires managing

both technical and marketuncertainties

Most attempts to innovatein large corporations fail,

… but innovations happeneveryday anyway

Open Innovation is an approach to innovation managementthat leverages both internal and external ideas and technologies,

finding the suitable business models to make them profitable

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IntroductionThe Bible of Open Innovation

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Closed Innovation

How have firms created and managed their innovationsin the second half of last century?

––––––

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Closed InnovationThe paradigm

Source: Dr.Henry Chesbrough – Open Innovation 2002

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Closed InnovationThe limits of the model (Ex: Xerox PARC)

Source: Dr.Henry Chesbrough – Open Innovation 2002

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Other Approaches to Innovation Mgmt

Can you give examples of companies pioneering otherapproaches to create and manage their innovations?

–––––

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Other Approaches to Innovation MgmtStudy/Reference Cases

IBM TransformationLucent’s New Ventures GroupOpen Innovation at IntelEricsson Mobile PlatformsEricsson Mobility World…

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IBM Transformation

Before 1993

Val

ue- A

dded

Act

iviti

es

Materials

Chips, devices

Computers

Operating Systems

Applications

Productivity SW

Atoms

Solutions

Value Chain

After 1993

Val

ue-A

dded

Act

iviti

es

Materials

Chips, devices

Computers

Applications

IBM Chain OEM Market

Materials

Chips, devices

Computers

Applications

Productivity SW Productivity SW

Operating Systems Operating Systems

Integration

Atoms

Solutions Other Integrators

“Do whatever the customer needs us to doand work with what the customer already has”

R&D efforts need to be redirected to create new products and services where the customer perceives the most value

(middle and upper part of the value chain)

“In order to do anything you have to do everything”

Most R&D efforts spent on the most complex issues

(lower part of the value chain)

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Lucent’s New Venture GroupNVG’s Innovation Model for commercializing New Technology

Business Model Value Realization

New Opportunity/ Technology

OrganizationalResponsibility

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Business Unit Internal New Product/Biz Development

Revenue & Operating Income

• Fit strategic space andbusiness model?• Commitment to speed tomarket?

•Current businessmodel•Incremental variationon business model

Yes1

New BusinessOpportunity?

No, white space or disruptive product/channel

NVGYes

New Business Model Internal Acquisition

External Sale / IPO

2

Licencing Opportunity?

IP Division

No

YesPatent/technologylicensing to anotherbusiness model

Fee / Royalty

3

Source: Dr.Henry Chesbrough – Open Innovation 2002

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Ericsson Mobile Platform (EMP)

Ericsson develops the software for their own mobile phones

1990s

In-house technology development.Not so good selling results:

Ericsson made and lost money with mobile devices

Start selling software to other mobile phones

manufactures.

EMP becomesa Business Unit

September 2001 January 2005 NowadaysEricsson Mobile Platform is createdwith the existing R&D department

Ericsson joint venture with Sony:Sony Ericsson Mobile Communications.

EMP software is included in Sony-Ericsson, NEC, Sharp, LG,

Amoi, Bellwave, Flextronics, HTC, Lite-On, …

EMP is leading supplier of 3Gtechnology for mobile phones

EMP develops extensive core technology in the form of• integrated circuit design• platform software• complete design of reference phones• test software.

Technology

License this core technology and sell support services to customers.Fee is typically divided into an up-front charge for access to core technology and a per-unit royaltyOne-stop shopping

– Modern phones contain functionality that requires software from multiple parties. Ordinarily, a phone manufacturer will have to negotiate with different software owners

– EMP can sublicense most software to the phone manufacturer, often at a lower price than the manufacture could obtain through direct negotiation.

– EMP can thus offer its customers a complete package of key software components and licenses for technology from EMP and third parties.

BusinessModel

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Ericsson Mobility World (Partnering Program)

Messaging Communities

Sports

Positioning, IMS

News and InfoEnterprise

Infortainment

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Ericsson Mobility World (Partnering Program)•To Reuse: “ The Best practices from Other Market Units based on Third PartyProducts and then to introduce their solutions to our customers”

•To Support: “Support proactively the Operators needs with Enablers, Content &Applications solutions provided by Third Party companies”

•To Export: “Search, recruit, refer and market companies that provide add value to our solutions to the World Wide Ericsson Sales channels”

•To Develop: New Business areas where Ericsson is not positioned

MISSIONAND

ACTIVITIES

•Ericsson provides “One-stop-shopping” for all components, a “turn-key” total solution for Products (HW/SW), Services, Applications and Contents•The same support flow/contact as for the rest of the installed base from Ericsson•Ericsson has already chosen suitable Partners, providing the best offer for the customers•Ericsson ensures that interoperability & new release combinations are certified •Ericsson is a provider with telecom network perspective

BENEFITS FOR THE

CUSTOMER

•Ericsson is a well respected supplier amongst operators•Access to 350+ operators and Ericsson sales channels through the Global application catalogue•Partner is a part of the Ericsson “marketing machine”•Interoperability certification of Partner products•Partners decrease marketing and sales costs

BENEFITS FOR THE PARTNER

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Other Approaches to Innovation Mgmt

Can you abstract what key changes/improvements in the philosophy of managing innovation thosecompanies introduced?

–––––

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Open Innovation ModelThe new logic of Open Innovation

Good Ideas are widely distributed today; no one has a monopolyFirst to discover is neither sufficient nor necessary for commercial successA better business model beats a better technologyIP is a perishable asset: customer or markets don’t wait

In a bountiful knowledge landscape, a company organizes its internal R&D:To identify, understand, select from, and connect to the wealth of available external

knowledgeTo fill in the missing pieces of knowledge not being externally developedTo integrate internal and external knowledge to form more complex combinations

of knowledge to create new systems and architecturesTo generate additional revenues and profits from selling research outputs to other

firms for use in their own systems

Turning apparent new restrictions in the environmentinto powerful resources at your service

Source: Dr.Henry Chesbrough – Open Innovation 2002

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Open Innovation ModelThe new paradigm

Source: Dr.Henry Chesbrough – Open Innovation 2002

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Open Innovation ModelA new way of Managing Technology

Source: Dr.Henry Chesbrough – Open Innovation 2002

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Open Innovation ModelClosed vs Open:Can you guess the main differences?

CLOSED INNOVATION OPEN INNOVATIONPEOPLE

ROLE OFR&D

APPROACH TO MARKETROLE OF

CUSTOMERSIDEA GENERATIONAND MANAGEMENT

ATTITUDE TOWARDSIPR

ATTITUDE TOWARDS UNIVERSITY

SUCCESS METRICS

Source: Dr.Henry Chesbrough – Open Innovation 2002

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Open Innovation ModelClosed vs Open

CLOSED INNOVATION OPEN INNOVATIONPEOPLE The smart people in our field

works for usNot all smart people work for us.

We need to work with smart people inside and outside the company

ROLE OFR&D

To profit from R&D, we must discover, develop and ship ourselves

External R&D can create significant value. Internal R&D is needed to claim some

portion of that valueAPPROACH TO

MARKETThe company that gets innovation to

market first will win Building a better business model is more

important than getting to market firstROLE OF

CUSTOMERSPassive recipient Active co-innovators

IDEA GENERATIONAND MANAGEMENT

If we create the most and the best ideas in the industry we will win

If we make the best use of internal andexternal ideas we will win

ATTITUDE TOWARDSIPR

We should control IP, so that our competitors cannot profit from it

We should profit from others’ use of our IP and we should license in others’ IP

whenever it advances our business modelATTITUDE TOWARDS

UNIVERSITYWe will own all results from contract

research with universitiesWe will partner with Universities to create knowledge and encourage use outside our

field SUCCESS METRICS Lower Costs/Increased Margins,

Market ShareR&D ROI, breakthrough products

or business modelsSource: Dr.Henry Chesbrough – Open Innovation 2002

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Open Innovation ModelWhat is NOT Open Innovation

but about …strategic IPR managementstrategic R&Dboth technology and business modelcommercial innovationwin-win partnershipcore product development processinnovation ecosystem buildingimproving R&D ROI

Open Innovation is not about …open Access to own technologiesoutsourced R&Dtechnology onlytechnical inventionappropriating valuenew venturespartnerships onlycutting research costs

Source: Dr.Henry Chesbrough – Open Innovation 2002

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Open Innovation ModelSummary

Innovations

• More agility and effectiveness of R&D• Higher rate of new breakthroughs

CurrentMarket

InternalIdeas and

Technologies

License in

Spin inAcquire

External+

RESEARCH EXPLORATION IMPLEMENTATION VALUE CREATION

License out

Spin outDivest

Other Firms’Markets

NewMarkets

Picture from: Dr.Henry Chesbrough’s – Researching a New Paradigm 2007

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Open Innovation ModelInnovating around the transfer / collaboration

• For an R&D-intensive corporation it is not only about Outside-in• Transfer/Collaboration Models & Ecosystems make the difference

Picture from: Tim Jones – www.innovationleaders.org

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Open Innovation ModelInnovating around the transfer / collaboration

• Ericsson Mobility World• IPX• labs.ericsson.com• …

• Ericsson Mobile Platforms• Glassfish and other OSC’s• Ericsson Broadband Modules• IPR Out-Licensing• …

• Spin in of start-ups’technologies

• Knowledge Transfersfrom Universities

• Acquisitions: Netspira,Marconi, Redback,Tandberg, LHS, Drutt,…

• …

• For an R&D-intensive corporation it is not only about Outside-in• Transfer/Collaboration Models & Ecosystems make the difference

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Innovation IntermediariesWhy?

•Arrow Information Paradox•Contamination•Identity•Useful, non-obvious sources•Technology Valuation•Secondary market scale

Innovation Intermediarieshelp you address these problems

What if your competitors are using them?

Source: Dr.Henry Chesbrough – Open Business Models 2005

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Innovation Intermediaries

Source: Nambisan(2007) –A buyer’s Guide to the Innovation Bazaar

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References

Chesbrough, H. (2003). Open Innovation: The new imperative for creating and profiting from technology. Harvard Business School Press Chesbrough, H. (2005). Open Business Models: How to thrive in the new innovation landscape. Harvard Business School Press Chesbrough, Vanhaverbeke, and West (2006). Open Innovation: Researching a new paradigm. Oxford University PressAdner, R. (2006). Match your Innovation Strategy to your InnovationEcosystem, Harvard Business ReviewNambisan, M. (2007), A Buyer’s Guide to the Innovation Bazar, HarvardBusiness ReviewLorenzo, M. (2008), “Applying open innovation principles for triggering and accelerating innovations: The Experience of Ericsson Spain, 2004 through 2007”,IFIP International Federation for Information Processing, Volume 287, Open IT-Based Innovation: Moving Towards Cooperative IT Transfer and Knowledge Diffusion, eds. León, G., Bernardos, A., Casar, J., Kautz, K., and DeGross, J. (Boston: Springer), pp. 553-560.

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References

Official Sites on Open Innovation– Open Innovation at Haas School of Business, Berkeley

http://openinnovation.haas.berkeley.edu– Open Innovation in Europe

http://www.openinnovation.eu

Interesting Events on Open Innovation in Spain (2008)– IT-based Open Innovation Congress in Madrid, October

2008http://ifip8-6.ceditec.etsit.upm.es

– Open Innovation & University: Competitiveness and Development in Valencia, 26-27 May

http://www.upv.es/openinnovation