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7/28/2019 Introduction to Ergonomics-final
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Human Factors Engineeringand Work Design
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
WORK METHODS DESIGN
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Work Methods Design/Methods Engineering
Emphasis in Methods EngineeringEfficiencyCost reductionLabor reductionWorkplace layoutFacility layoutElimination of waste
One best way in doing work
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Human Factors Engineering/Ergonomics
Emphasis in Ergonomics and Human FactorsSafetyComfortInteraction between human and equipmentWorkplace environmentFitting the work to the individualReduction of human errors
Accident avoidance
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Industrial Accidents
Human Factors Engineering
http://localhost/var/www/apps/conversion/tmp/scratch_2/Industrial%20Accidents%20pt.1.mp4http://localhost/var/www/apps/conversion/tmp/scratch_2/Industrial%20Accidents%20pt.1.mp47/28/2019 Introduction to Ergonomics-final
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Human Factors
Human factors is synonymous with ergonomicsErgonomics emphasizes work physiology andanthropometry
Europe industrial work systemsHuman factors emphasizes experimentalpsychology and systems engineering
U.S. military work systems
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Human Factors
Physiology - a branch of biology concerned withthe vital processes of living organisms and howtheir constituent tissues and cells function
Important in work because work requires
expenditure of physical energy Anthropometry a branch of anthropologyconcerned with the dimensions of the humanbody, such as height and reach
Important in work because the dimensions of the human body affect capabilities of worker
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Physical and Cognitive Demands
Most work activities require a combination of physical and cognitive exertions
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
PHYSICAL DEMANDS
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
MENTAL DEMANDS
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
What is Ergonomics?
ERGONOMICS
Ergon Nomos(WORK) (LAW)
Study of Human at work
Fitting the task to the worker
(Chaffin and Andersson, 1984)
worker
Job design workplace
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Objectives in Ergonomics
Greater ease of interaction between user andmachine
Avoid errors and mistakesGreater comfort and satisfaction in use of theequipmentReduce stress and fatigueGreater efficiency and productivitySafer operation
Avoid accidents and injuries
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
SAMPLE ILLUSTRATION
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Ergonomics Application Areas
Work system designObjectives: safety, accident avoidance,improved functional performance
Also includes environment such as lightingProduct design
Objectives: safety, comfort, user-friendly,mistake proof, avoidance of liability lawsuits
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
LIGHTING
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
PRODUCT DESIGN
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Ergonomists What They Do
Research on human capabilities and limitationsDiscover the characteristics of humanperformance, e.g., how much can anaverage worker lift?
Design and engineering applicationsUse the research findings to design better tools and work methods
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
LIFTING REQUIREMENTS
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Fitting the Person to the Job
Considers workers physical and mental aptitudesin employment decisions
For example, using worker size and strength ascriteria for physical work
Common philosophy prior to ergonomicsFPJ is still important
For example, educational requirements for technical positions
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Fitting the Job to the Person
Opposite of FPJPhilosophy: design the job so that any member of the work force can perform itWhy the FJP philosophy has evolved:
Changes in worker skill requirementsDemographic changes (e.g. more women inthe workforce)
Social and political changes (e.g., equalopportunity laws)
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Human-Machine Systems
Basic model in ergonomicsDefined as a combination of humans andequipment interacting to achieve somedesired result
Types of human-machine systems:1. Manual systems2. Mechanical systems3. Automated systems
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
System Components
The humanThe equipment
The environment
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Human Components
Human senses - to sense the operationVision, hearing, touch, taste, and smell
Human brain - for information processingThinking, planning, calculating, makingdecisions, solving problems
Human effectors - to take actionFingers, hands, feet, and voice
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Machine Components
The process function or operation performedby human-machine systemDisplays - to observe the process
Direct observation for simple processes Artificial displays for complex processes
Controls - to actuate and regulate the processSteering wheel, computer keyboard
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Environmental Components
Physical environmentLocation and surrounding lighting, noise,temperature, and humidity
Social environmentCo-workers and colleagues at workImmediate supervisorsOrganizational culturePace of work
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Human-Machine Interactions
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Topic Areas in Ergonomics
Physical ergonomicsCognitive ergonomicsThe physical work environmentOccupational safety and health
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Physical Ergonomics
How the human body functions during physicalexertion
Physiology vital processes carried out byliving organisms and how their constituent
tissues and cells functionHow physical dimensions of the body affectcapabilities of worker
Anthropometry physical dimensions of the
human body
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Biochemical Reactions in Metabolism
Food categories:Carbohydrates (4 kcal/g) converted intoglucose (C 6H12 O 6) and glycogen
Primary source of energy muscle
Proteins (4 kcal/g) converted into aminoacids
Lipids (9 kcal/g) converted into fatty acids
(acetic acid and glycerol)
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Energy Expenditure Rates
Sleeping BMR m Standing (not walking) 2.2 kcal/minWalking at 4.5 km/hr 4 kcal/minJogging at 7.2 km/hr 7.5 kcal/minSoldering work (seated) 2.7 kcal/minMowing lawn (push mower) 8.3 kcal/minChopping wood 8 kcal/min
Shoveling in front of furnace 10 kcal/min
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Work Activity and Energy Expenditure
Energy expenditure,heart rate, and
oxygen consumptionfor severalcategories of workactivity
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Muscle Endurance
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Static Dimensions of Human Body
Standing
Seated
d h f l d
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Standing Heights of Males andFemales throughout the World
Males FemalesRegion Centimeters Inches Centimeters InchesNorth America 179 70.5 165 65.0Northern Europe 181 71.3 169 66.5Central Europe 177 69.7 166 65.4Southeastern
Europe
173 68.1 162 63.8
India, North 167 65.7 154 60.6India, South 162 63.8 150 59.1Japan 172 67.7 159 62.6Southeast Asia 163 64.2 153 60.2
Australia
(European)
177 69.7 167 65.7
Africa, North 169 66.5 161 63.4 Africa, West 167 65.7 153 60.2
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Normal Distribution in Anthropometry
Normal distribution for a given anthropometricvariable of interest
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Different Sizes for Different Size Users
Coat sizes 37 38 39 40 42 44 46 48 50 52 54 56 58 60
Short (under 58) x x x x x x
Regular (58 to 511) x x x x x x x x x x x x x x
Long (6 to 63) x x x x x x x x x x x
Extra long (over 63) x x x x x x x x
Portly short (under 58) x x x x
Portly regular (58 to511)
x x x x x x
Example: Mens suit coat sizes available frommail-order clothing store
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Cognitive Ergonomics
Concerned with the capabilities of the humanbrain and sensory system while performinginformation processing activitiesHuman cognitive processes include:
Sensing and perceptionUse of memoryResponse selection and execution
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Anatomy of the Human Eyeball
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Anatomy of the Human Ear
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Physical Work Environment
Visual environmentLighting levels and workplace design
Auditory environmentIntensity and duration of noise
Climate Air temperature, humidity, air movement,and radiation
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Incident Light is at Angle
E = I cos / d 2
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Types of Luminaires
Direct lighting
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Types of Luminaires
Indirect lighting
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Types of Luminaires
Combination of direct and indirect
lighting
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Occupational Safety and Health
Occupational safety concerned with theavoidance of industrial accidentsOne-time events that cause injury or fatality
Occupational Health concerned with avoiding
diseases and disorders caused by exposure tohazardous materials or conditionsDevelop after prolonged periods of exposure
May take years before symptoms reveal theonset of the malady
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Ergonomic related injuries
May be called:CTDs (cumulative trauma disorders)RSIs (repetitive stress injuries) RMIs (repetitive motion injuries) Which are all considered:MSDs (musculoskeletal disorders) MSDs can affect muscles, tendons,nerves, joints and spinal disks.
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Common types of MSDs
TendonitisCarpal Tunnel SyndromeTennis ElbowNeck and Back injuries
Strains/SprainsBursitisThoracic Outlet SyndromeTrigger finger
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Risk factors and causes of MSDs
Task Physical CharacteristicsRepetitionForcePostureContact traumaVelocity/accelerationDurationSegmental VibrationRecovery TimeHeavy Dynamic exertion
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Risk factors and causes of MSDs
Environmental CharacteristicsHeat StressCold StressWhole Body VibrationLightingNoise
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Identifying Risk Factors
Conditions or circumstances that increasethe chances of developing a MSD.The likelihood of developing an injury isdependent on the frequency and duration of exposure to risk factors.Both occupational and personal risk factorscan affect an individuals well being at home
or work.
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Repetition
Occurs when the same or similar movements are performed frequently.Repetition can also occur when differenttasks are performed if those tasks have thesame movements.Injury may result from repetition when thetissues do not have adequate time to
recover.
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Force
Force is the amount of physical effortrequired by a person to do a task or maintain control of tools or equipment.
A pinch grip produces 3-5 times more force
on the tendons in the wrist than a grip withthe whole hand.With excessive force the muscles arecontracting much harder than normal, thiscan lead to stress on the muscles, tendonsand joints.
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Awkward Posture
Is a deviation from the neutral bodyposition.
A neutral body position is safest and mostefficient position in which to work.
Awkward posture puts stress on muscles,tendons and joints.Wrist, shoulder, neck and low back
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Static Posture
Static posture occurs when one position is heldfor a prolonged period of time.The muscles will become fatigued from a lackof blood flow during a static posture.
This fatigue can lead to discomfort and eveninjury.
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Contact Trauma
Local mechanical stress generated fromsustained contact between the body and anexternal object
Local mechanical stress generated from shockimpact
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Velocity/Acceleration
Angular velocity/angular acceleration is the speedof body part motion and the rate of change of speed of body part motion, respectivelyMean wrist flexion/extension of 490 deg/sec in lowrisk jobs and 820 deg/sec in high risk jobs (Marrasand Schoenmarklin, 1991, 1993)
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Duration
Time quantification of exposure to a risk factor,minutes or hours per day or as the years of
exposure to a risk factor or a job
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Recovery Time
Time quantification of rest, performance of lowstress activity, or performance of an activity thatallows a strained body area to rest.Short work pauses have reduced perceiveddiscomfort (Hagberg and Sundelin, 1986)Rest periods between exertions have reducedperformance decrement (Caldwell, 1970)
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Heavy Dynamic Exertion
Muscle demand for metabolites can not be met(metabolic energy expenditure rate exceeds the bodysenergy)Localized fatigue tired/sore musclesWhole body fatigue (from long-term heavycarrying/lifting/climbing stairs)
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
What you can do to prevent injury.
Develop an Ergonomics program.Take proper breaks.Health and Fitness.Be aware of your hobbies away from work.
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Adjusting the Workstation
Adjust the Chair.
Adjust reach requirements.
Adjust focal requirements.
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Correct the Environment
Check lighting, noise and temperature.
Check work pace and stress levels.
Check work processes.
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Improve Posture and Habits
Modify wrist/hand motions
Improve neck and back postures
Consider personal preferences
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Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7.
Personal Protective Equipment
PPE acts as a barrier between a person and ahazard.PPE is only appropriate in situations whenengineering or administrative controls cannotbe implemented.Back belts and other braces are not consideredPPE. These devices should not be used inplace of incorrect work techniques.