Introduction to People Management

17 –19 July 2019

Programme Introduction Having skilled and effective managers is crucial to any organisation’s success. This course will help you understand the role of the manager and the responsibilities this carries, as well as your own approach to working with others and leading a team.

Learning Outcome

After this course, you'll be able to:

• Describe the modern manager’s role

• Identify your preferred management style and its impact on your team and

organisation

• Explore tools and techniques to manage yourself, what motivates you and how to

self-develop

• Explore tools to effectively manage, support, motivate and develop your team

• Apply the principles of assertive communication, delegation and giving feedback

• Outline a development plan to maximise learning from the programme

• Explore management theories and how to flex your management style

• Recognise the characteristics of effective teams and how to motivate different

individuals

• Explain the life cycle of a team and the challenges of managing dispersed teams

• Explain some tools to manage change

Who should attend?

Introduction to People Management is ideal for those who are:

• New to management

• Recently promoted to the manager role

• Have been a manager for just a short while

• Are managing small to medium size teams

• Aspiring to the role.

Programme Outline

Day 1—Managing Oneself

• What’s different about managing people (Moving on to Managing People)

• The roles & responsibilities, and complexities of the manager

• Explore tools and techniques to manage oneself

• ‘What makes you tick’; major motivational theories and what this means for the individual manager and their direct reports

• Establishing a personal responsibility for self-development, constructing a development plan.

Day 2—Getting the Job Done & Managing the Individual

• Practising using tools and techniques to manage day to day work

• The role of assertive communication in getting the job done and managing others

• The principles of induction, supervision and appraisal (cycle)

• Good practice in setting objectives and delegating, and how these support the performance management cycle

• Practising setting objectives

• The role of the manager in identifying learning needs

• Creating a template for 1:1 discussions

• The role of giving (and receiving) feedback in managing performance

• Practising giving feedback through role plays.

Day 3—Managing the Team

• Management theories as a means to understand natural management styles and their effects on the individual

• The need to vary management styles to the motivational and development needs of different individuals and situations

• How to motivate the poor and good performer

• The need to foster a positive team atmosphere

• The contribution of all team members with their different team styles

• The life cycle of a team

• Consensus decision making – its advantages and disadvantages and its role

• The challenges of managing a virtual or dispersed team

• Tools and techniques to manage change.

Programme Leader

Woon Chet Choon, Associate, Singapore Chet Choon is an accredited trainer for the Chartered Institute of Personnel and Development (CIPD), the world's largest Chartered HR and development professional body. He works with clients on developing strategic leadership skills including organization development, competency based interviewing and succession planning. His clients include Insead, Sony, Olam, Kone, Avon, Intertek, and Halliburton. He is the curriculum developer and lecturer in Organizational Development (OD) at the Singapore Civil Service College. In the area of Innovation, Chet Choon was part of the winning Trimsound team in the Creative Industry Xchange (CIX) proof of concept competition launched by the National Library Board in 2009. Trimsound is a Bluetooth earphone with revolutionary GroupTalk conference call capability which was presented in the inaugural World Innovation Summit in Barcelona 2009. Previously, Chet Choon was senior consultant with Hewitt Associates in Connecticut, US and Singapore, where his area of focus was talent management and organizational listening and engagement. At Hewitt Associates, Chet Choon’s main clients included Deutsche Bank, IBM, Johnson and Johnson and DBS. Chet Choon’s professional hobby is Screenwriting and he has lectured on Creativity and Story development at the Puttnam School of Film at Lasalle, Singapore Polytechnic and Ngee Ann Polytechnic. Chet Choon is the director of Project AMISS (A Made In Singapore Story), a Media Development Authority (MDA) supported initiative which develops local screenwriting content and talent for distribution to overseas producers. Chet Choon is also the author of the Innovation book series Bee Super Creative© with Crissee and Skizzee. Chet Choon holds an MBA from the Richard Ivey School of Business and a Bachelor of Science from the University of Alberta in Electrical Engineering (Distinction). He is a Cambridge-certified Teacher-Trainer and Programme Leader for the Cambridge International Diploma for Teachers and Trainers (CIDTT). Chet Choon was among the pioneer batch of local trainers to be certified in the WSQ Advanced Certificate in Training and Assessment (ACTA), the Workforce Development Agency’s (WDA) competency-based certification programme. He has also developed Leadership and People Management (LPM) programmes for the Workforce Skills Qualifications (WSQ) national credentialing programme.

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Introduction to People Management

17 – 19 July 2019

PROGRAMME FEES

IMPORTANT NOTE

Stakeholders are participants from MOFE,

AMBD and all domestic banks in Brunei

Darussalam.

TERMS AND CONDITIONS

• The Programme fee is inclusive of workshop

material(s), refreshment and certificate.

• Payment must be made upon receipt of

invoice issued by CIBFM.

• CIBFM operates a strict NO CANCELLATION

POLICY once the receipt of registration has

been issued. However, CIBFM will welcome

and accept replacements.

• CIBFM reserves the right to amend, change

or cancel the programme at any given time.

We will immediately notify participants and

organisations if any such changes are to be

made.

Please email your completed form to

registration@cibfmbrunei.com by

3 July 2019

Stakeholders Non-stakeholders

$1,550.00 $1,900.00