Introduction Case Waji BoutiquePrepared By:

Poh Pei Shan 219764

Ng Bee Sin 219836

Lim Wan Yi 219871

Tan Zhen Yuan 219903

Ng Kok Jun 220066

Identified Problems

Incompetence

marketing strategy

Employee recruitment/screening

Lack of internal control

Segregation of duties

Monitoring

Authorities

Poor Inventory

management

Problem 1: Incompetence Marketing Strategy

Solution:Pricing strategy: low cost and low price,

year end promotion.

Focus strategy: focus on certain customer

based on segmentation.

Style and design: based on the fashion and the customer’s

preference.

Lack of marketing strategy, cannot attract costumer.

Problem 2 :Mr Bashir hired the wrong person for the job position.

• Create a complete, accurate description and the tasks for the position

• Segregation of duties

• Know more about the background for a particular candidate

• Find out the most suitable candidate

• Set up a Twitter feed, create career sites on his own website or Facebook

• Lower the expenses and increase the sales

Problem 3: Deliberate deception action by staff, this include selling the product not own by company, disclose improper information about the sold product and etc.

Apply Monitoring system like

CCTV(Closed-circuit television).

• Owner can monitoring the real situation happen in the shop through his mobile phone at anytime and anywhere.

• Besides that, owner have to tell their staff the reason why it is necessary to be monitor, where the monitoring takes place and how the information will be used and to whom it will be disclosed. This will prevent the deception by the staff.

Supervisory and surveillance over the

period

•Mr Bashir can make a spot check during the working time either to avoid the worker slacks or performing improper actions such as selling the product not own by company in the shops.

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4. Problem :Lack of authorization

• Khawar personally shops on company’s account & loaned money from them

Problem 5: Poor Inventory Management

Impossible track inventory

Time consuming

Ineffective Decision Making

Lack of Inventory Balance (obsolete/Shortage)

Mr Bashir could

design a small

inventory system

(POS) by utilize his

knowledge as an IT

Expertise.