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INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest- Based Negotiations” course Personal Background Information

INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

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Page 1: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

INTRODUCTION

• Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI

• Overview of the new “Interest-Based Negotiations” course

• Personal Background Information

Page 2: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

2007 & 2008 Contracting Competency Surveys

• Contracting personnel need improvement in negotiating skills

• 2-Day interactive IBN course developed to encourage employees to negotiate in a “fearless” manner

Page 3: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

IBN Course Schedule and Registration2010 ScheduleWednesday, March 24 – Thursday, March 25

Tuesday, April 20 – Wednesday, April 21Wednesday, May 12 – Thursday, May 13

Wednesday, August 11 – Thursday, August 12

Registration– Federal Acquisition Institute Training

Application System

https://www.atrrs.army.mil/channels/faitas

Page 4: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Difference between my Position-Based Negotiation course with DoD and the new Interest-based Negotiation Concept-40 hour course-Emphasis on WINNING-Two Groups – 50% students represented contractor, 50% Government-Worked on math-laden proposal for 4 days and conducted the negotiation on 5th day-Negotiations were Emotional (apprehension, anger, tears)

Page 5: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Three Objectives

1. Distinguish between position-based and interest-based negotiation

2. Identify the interest-based negotiation process

3. Explain the elements of an interest-based approach to negotiating

Page 6: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Discussion of:

• Definition of Negotiation

• Types of Negotiation Methods

• The Interest-based Negotiation Process

Page 7: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

What is Negotiation?

• Back-and-forth communication to reach an agreement

• A means of getting what you want from others

• An attempt to resolve differences

Page 8: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Why Do We Negotiate?

Because we want or need:

– Something others have

– Someone to do something

Page 9: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

When Do We First Learn to Negotiate?

Page 10: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

What Do We Negotiate Over in Government Acquisition?

• Price

• Delivery

• Quality

Page 11: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Two Types Of Negotiation

• Position Based (The What)

• Interest Based (The Why)

Page 12: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Position-Based Negotiation

• Focuses on pre-determined solutions

• Attacks the opposing parties’ positions

• Produces unsatisfactory agreements

Page 13: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Interest-Based Negotiation (IBN)

Focuses on all parties:

– Individual needs

– Organizational needs

Page 14: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Five Elements of IBN

1. Separate the people from the problem

2. Focus on interests, not positions

3. Create options for mutual gain

4. Define objective criteria

5. Develop your BATNA

Page 15: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

1. Separate the People from the ProblemPeople and problems get entangled by:

– Emotions

– Communications

– Perceptions

Page 16: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

2. Focus On Interests

Positions

– Involve a Predetermined solution

– Require justification (defense)

– End discussions

Interests

– Examine “Why” a solution is preferred

– Require explanation (reason)

– Start discussions

Page 17: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

3. Options for Mutual Gain

• Recognize there can be > 1 option

• Expand the pie thru Brainstorming

Page 18: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

4. Objective Criteria (Mutually Acceptable Yardsticks)

• “Others in the industry do…”

• “The last time this happened we…”

• “The standard contract says…”

What is customary

Precedent

Law

Page 19: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

5. BATNA

Best Alternative to a Negotiated Agreement (Walk Away Position)

– Consider what you will do if an agreement is NOT reached

– Is Activated when Alternatives are OUTSIDE the negotiation

– Must be real and concrete

Page 20: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Options vs. BATNA

Options

“Inside” the negotiation

– Created with counterpart

– Potential solution(s)/ brainstorming

– BOTH you and counterpart receive benefit

BATNA

“Outside” the negotiation

– Created alone

– Fall back position if negotiation fails

– ONLY impacts you/your organization

Page 21: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

The IBN Process

1-Separate the people from the problem

2-Focus on interests

not positions

3-Create options

for mutual gain

4-Define objective criteria

5-Develop

your BATNA

Page 22: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Wife“I want a vacation in Las Vegas”

Husband“I want a vacation at the beach”

Vacation Problem

Page 23: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Vacation SolutionWife

“I want a vacation in Las Vegas”Husband

“I want a vacation at the beach”

Page 24: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

• Understand your position and theirs

• Recognize your interests and theirs

• Explore options for mutual gain

• Use objective criteria

• Identify your BATNA and theirs

IBN CONCEPTS SUMMARY

Page 25: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

Government Example of IBN Process: Negotiation with Program Office

Program Office wants a sole-source contract

Page 26: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

1. UNDERSTAND YOUR POSITION AND THEIRS

Your Position: Legally Sufficient Contract

Their Position: Assured Quality Contractor

Page 27: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

2. RECOGNIZE YOUR INTERESTS AND THEIRS

• Your Interests: Competition, Best Value

• Their Interests:Timely, Quality Service

Page 28: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

3. EXPLORE OPTIONS FOR MUTUAL GAIN• Use of a Government-Wide Acquisition

Contract (GWAC)

• Use of an existing DOI Contract

• Use of Sole Source Contract w/proper justification (FAR Part 6)

Page 29: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

4. USE OBJECTIVE CRITERIA (for Negotiation with Contractor)

• Rates in GWAC Contract(s) or existing DOI Contract(s)

• Consumer Price Index

• DCMA Forward Pricing Rates

Page 30: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

5. IDENTIFY YOUR BATNA

• Target Price in Pre-Negotiation Memorandum

• Amount of the funded requisition

• Ceiling Price in Pre-Negotiation w/concessions on delivery and/or quality

Page 31: INTRODUCTION Armenda Daye, Procurement Analyst, Acquisition Career Manager, DOI Overview of the new “Interest-Based Negotiations” course Personal Background

QUESTIONS