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Introduction

Introduction

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Introduction. Introduction to Catch22. Catch22 is a national charity that works with young people who find themselves in difficult situations. - PowerPoint PPT Presentation

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Page 1: Introduction

Introduction

Page 2: Introduction

Introduction to Catch22

Catch22 is a national charity that works with young people who find themselves in difficult situations.Whatever the reason for their situation, we help them out. We work with their families and their communities wherever and whenever young people need us most: in schools, on the streets, in the home, at community centres, shopping centres, in police stations and in custody.As young people become more positive, productive and independent, the whole community benefits.

Page 3: Introduction

HOW DO WE DO IT?

We work with the community – giving local people the chance to get involved – which means we can help each young person find the services, education and employment support they need.

Page 4: Introduction

Key Facts

• Over 100 services and projects

• Employs around 1,200 people

• Benefits from the contribution of over 800 volunteers

• Works directly with 34,000 young people

• Works in over 150 neighbourhoods

• Annual turnover of £42m

• 90% income from statutory sources

Page 5: Introduction

Norfolk Community Mediation Service

An Introduction to Mediation

Nicola Ransom

Catch-22

Mediation Officer

Page 6: Introduction

Background To NCMS

• 2008 Two year contract awarded to Catch22 by Norwich City Council/RSL Alliance to

resolve neighbour disputes surrounding ASB

• 2010 Further one year contract confirmed

Page 7: Introduction

Norfolk Community Mediation Service

Aim of the service

To provide a cost effective, countywide service for resolving community disputes with the assistance of fully trained, independent mediators

• Brings together those involved in a problem

• Established approaches for resolving disputes

Page 8: Introduction

Types of Anti-Social Behaviour the Mediation Service has Worked With

• Noise

• Young People’s Behaviour

• Boundary Disputes

• Verbal Abuse

• Rubbish

• Young People at Risk of Homelessness

Page 9: Introduction

Referral Process

• Complete the referral form

• Ensure willingness of participants

• Email [email protected]

• Receipt acknowledged to referrer

• NCMS enter case onto database

• Action plan drawn up

Page 10: Introduction

Mediation Practice

MEDIATION PRACTICEMODELS

FACE TO FACE

SHUTTLE

CASES WHICH MAYPROVE TO BEUNSUITABLE

CRIMINAL INVESTIGATION

ENTRENCHED VIEWS

COERSION

Page 11: Introduction

Mediation Process

PARTICIPANTPREPARATION

AGREEMENT SIGNED

Making an assessment

Contacting the parties

Hosting the mediationmeeting

Finding a resolution

REFERRAL RECEIVED

Page 12: Introduction

Community Conferencing

• Community conferencing brings together all those in the community affected by a problem

• Trained facilitators look at how the problem is affecting those involved, providing an opportunity to negotiate sustainable solutions

Page 13: Introduction

Background

• Developed from restorative conferencing which was first introduced in New South Wales

• Community Conferencing has emerged within the UK because traditional responses to conflict within communities are often unable to meet local residents needs or expectations

Page 14: Introduction

Community Conferencing

Objectives

• To support local residents in addressing issues that concern them

• Identify solutions that do not require recourse to the criminal justice system

• To build understanding between groups

• Support community cohesions

• Build local skills in conflict resolution

• Reduce police call outs to repeat incidents

Page 15: Introduction

Benefits

• Safe and structured environment

• Opportunity to be heard and to listen

• Opportunity to challenge within a safe structure

• Encourages empathy, tolerance, understanding and a reduction in prejudice

• Assists local communities in identifying potential solutions

• Not about allocating blame but finding a consensus

Page 16: Introduction

Potential conference participants

• Local agencies - Police, YOS, council, RSL’s etc

• Local businesses - shops, factories etc

• Local residents - council & housing association tenants, owner occupiers etc

• Local young people - this includes young people who are involved in conflict

• Parents - of young people who are causing concern

• Local schools, colleges - any local centre who has an interest in personal achievement

Page 17: Introduction

WHERE WE ARE TODAY

Mediation for young people at risk of homelessnessFamily Mediation

Family Group ConferencingLooked after Children-conflict resolution

Domestic Violence DVDRJ in schools

Page 18: Introduction

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