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INTRODUCTION - unitedwayatlanta.org · 100 Black Men of South Metro, Inc. Mr. Michael Syphoe Michael SyphoeConsultants, Inc. Ms. Cassandra Thomas Wells Fargo Bank Mr. Calvin Ward

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INTRODUCTION

There are three main sections:1. RESULTS – Highlights anticipated impact from Community

Engagement initiatives and investments, including strategies and anticipated outcomes for each focus area

2. REVENUE – fundraising goals for the year and an overview of the strategies and key campaigns

3. REPUTATION – an overview of marketing, communications and volunteer engagement activities that will reinforce our reputation and increase understanding of our local impact

Thank you for taking the time to review this plan and use it as a primer for discussions and planning. If you have thoughts or feedback, please let us know.

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United Way of Greater Atlanta works to engage all segments of our community to drive sustainable change in education, income, health and homelessness, while continuing to address urgent and basic human care.

The County Plan is one way that United Way communicates with stakeholders about our goals for the year and the specific strategies we are undertaking to reach those goals. The County Plan provides county specific information, data and maps aligned with United Way’s organizational priorities.

COUNTY VOLUNTEER AND STAFF LEADERSHIP

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The leadership roles of our County Advisory Boards include visioning, county priority setting and ensuring organizational results

2014-2015 Fulton County Advisory Group

Ms. Niki Rabren (Advisory Board Chair)Magenic

Mr. Scott AsherCounty Rep.—At-Large Board MemberWells Fargo

Mr. Dedrick Muhammad (Chair)Fulton County Housing & Human Services

Ms. Odessa ArchibaldGeorgia Power

Dr. Benjamin Blackburn, IIIAtlanta Prosthodontics, Inc.

Mr. Henry CarterAtlanta Technical College Institute for Males

Mr. Bill DavenportGeorgia Power

Mr. Jairo de JesusKellogg’s

Ms. Nicole McGhee HallNickel Works Consulting

StaffMr. DePriest WaddyRegional Director

Ms. Tracy ChristianRegional Coordinator

Ms. Sakinah Harrison (Co-Lead)Sr. Director, Community Engagement−Education

Mr. Morris CowanCounty Engagement Director

Mr. Kevin EcclesDirector, Community Engagement−Opportunity Zones

MAIN OFFICE:6500 Sugarloaf ParkwaySuite 220Duluth, GA 30097

Phone Number:678.417.6434

Email:[email protected]

Contact

North Fulton Advisory Board

South Fulton Advisory Board

Mr. Teddy RussellRussell Landscaping Group, Inc.

Mr. Steve StroudRoswell Inc.

Mr. Y. Dyan MatthewsSouth Fulton Chamber of Commerce

Mr. Kevin ParrishSouth Atlanta Community Bank/Wells Fargo Bank

Mr. Trevor QuanderAGL Resources

Mr. Stanley Savage100 Black Men of South Metro, Inc.

Mr. Michael SyphoeMichael Syphoe Consultants, Inc.

Ms. Cassandra ThomasWells Fargo Bank

Mr. Calvin WardWells Fargo Bank

Ms. Nancy ThompsonPyramid Consulting, Inc.

Mr. Bob VanBrackleGE Energy Services

Children enter school ready to learn and

graduate prepared for careers

Young people avoid risky behavior

Families are self sufficient

Babies are born healthy

People have access to primary

health care

Homeless people are housed within

one year

2009-2014 STRATEGIC FRAMEWORK

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Engage all segments of our community to drive sustainable change in income, education, health and homelessness while continuing to address urgent and basic human care. OUR MISSION

Authentic- responsive, inclusive,

transparent, externally- focused collaborative partner that operates with integrity and accountability

Catalyst– convener and

mobilizer that leverages the community’s expertise, assets, empathy and access to power

OUR COMMUNITY ENGAGEMENT WORK

OUR COMMUNITY GOALS

Greater Atlanta is a place where all individuals and families thrive.

OUR FOCUS AREAS

Opportunity ZonesA geographic area in which human care

services are co-located to form a holistic and seamless continuum across education,

income, health and homelessness.

Collaborative NetworksA group of service providers, businesses,

government agencies, and faith institutions that is focused on a content area/shared

community goal.

OUR VISION

Relevant– strategic, solutions

driven, cost-effective organization that is diverse, nimble and empowering

OUR VALUES

Focused Community Engagement Delivery

TRANSITION YEAR

The information in this plan covers fiscal year 2014–15. FY2014-15 is a transition year for the organization as we end one strategic plan and prepare to launch the next one.

Because this is a transition year, the plan continues to be aligned with the strategies and targets from 2009-14 strategic plan. process because the county priorities were identified several years ago, the focus of this plan is on monitoring existing initiatives and preparing for the next strategic plan. As new information is identified, the plan and timelines may be updated.

Overall, this County Plan is very similar to last year with a few additions. The County Plan now includes information on the Revenue (fundraising) and Reputation (marketing) strategies.

As we lift up what works in each of our local communities, we invite you to consider where we can enhance our current plans, how we can better connect with other leaders and other ways we can prepare for the next five years.

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COUNTY CHARACTERISTICS

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Self-Sufficiency Standard = $39,913 for family of three in Fulton County. This is the amount needed for a family to cover their basic needs without support. The standard takes into consideration the cost of living in a specific community and the varying needs of families as children age (i.e. child care costs, transportation, etc.)

Low-Income = $28,500 a year (or lower) for family of three. This threshold is typically used for families to qualify for government programs (i.e. food stamps, Medicaid, etc.)

Poverty Level = $19,000 a year (or lower) for family of three. Calculated by the federal government and is the same across the country. Food and housing costs are the primary household expenses considered.

POPULATION 2013 Fulton

CountyGreater Atlanta

Total population 984,293 4,609,735

Population change since 2000 21% 27%

RACE – ETHNICITY Afr. Amer./Black 44.3% 33.30%Asian 5.8% 3.80%Hispanic 7.9% 9.20%White 45.6% 57.40%

FAMILY STRUCTURE AND POVERTY

Total families 208,849 1,080,267

Families with children 108,971 577,718

Families with children, who are living in poverty 19,615 104,990

Percentage of families with children living in poverty 18% 19%

Total children 261,662 1,308,742

Children living in poverty 57,152 268,326

Young Children (under age 5) living in poverty 17,942 82,312

Source: U.S. Census 2013 American Community Survey

The Board of Directors of United Way of Greater Atlanta, informed by volunteers from various committees, approved the strategies and targets provided in this document. The numbers on the county dashboard provide a county specific view of the overall organizational goals.

2014-2015 FULTON COUNTY DASHBOARD

RESULTS

Help 61,292 individuals from Fulton County improve their lives

REVENUE

Raise $3,415,400 from Fulton County companies and residents

REPUTATION

Increase engagement opportunities by 10%

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2014-2015 FULTON COUNTY DASHBOARD

RESULTS

Our goal for 2014-15 is to help 61,292 individuals from Fulton County improve their lives

TARGETS BY FOCUS AREA

Each focus area has a set of measurable indicators that programs are accountable for reporting on. These indicators are specific to the type of service being provided and demonstrate that people being helped by United Way programs are reaching important milestones that lead to long term success.

Throughout this document, the term Targets refers to the anticipated number of individuals who will reach one or more of these milestones.

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Focus Area Targets

Education 19,364

Income 9,076

Health 11,346

Homelessness 18,259

Basic Needs 3,247

EDUCATION

On Time High School Graduation, 2013

Fulton – 75.5%Georgia – 71.5%U.S. – 80%

EDUCATION OVERVIEW

36%

65%

34%

50%

60%

33%

47%

60%

42%50% 48%

63%

38%

0%

10%

20%

30%

40%

50%

60%

70%

Children from low income families NOT enrolled in preschool

SOURCE: U.S. Department of Education

GA

USA

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Research has found a disheartening connection between childhood poverty and later success as an adult.

• Children who experience multiple years of poverty suffer the worst outcomes in relation to academic achievement and careers.

• Children who experience poverty during their preschool and early elementary years have lower rates of school completion than children who don’t.

• The number of years a child lives in poverty at a young age greatly decreases their chances of graduating from high school and later being a productive adult.

Fulton County children living in poverty

under age 5 17,942 31%

age 5-14 30,879 54%

age 15-17 8,331 15%TOTAL 57,152

THE ISSUES

Children enter school ready to learn, avoid risky behavior and graduate

prepared for careers.UNITED WAY’S STRATEGY

School Readiness

Early Grade

Literacy

High School

Graduation

Middle School

Transition

College & Advanced Training

AVOID RISKY BEHAVIORS

Education is such a broad area, but research has identified two critical issues that determine a child’s success later in life. These two issues frame our work:

• the quality of early experiences are key to later school success.

• children and youth spend the majority of their time outside of school

United Way of Greater Atlanta has chosen to strategically focus its investments on supporting an Education Insulated Pipeline of programs and services where children and their development from birth into adulthood is at the center and the community supports them all along the way.

EDUCATION

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EDUCATION STRATEGIES• Child Care Subsidies

• Family/Parent Engagement

• Training & Technical Assistance

• Out of School Time

• Transition Academies

• Mentoring

• Leadership and Service Learning

• Risky Behavior Prevention

• Post-Secondary Supports

STRATEGY EXAMPLEThere are many programs and initiatives funded under Education that are active in Fulton County. Below is an example of one program that we are implementing for FY2014-15. Please see the County Case for a full list.

STRATEGY: Training & Technical Assistance

Substitute Teacher Training ProgramThe Goal: Improve the quality of formal and informal care providersFive-Day substitute teacher preparation course covering the basics of early childhood education to include Brain and Child Development, Classroom and Daily Schedule, Developmentally Appropriate Practices, Guidance & Discipline, Health and Safety, CPR and First Aid and much more. (English Track / Spanish Track) – 22 Bright from the Start state -approved credits. (this training occurs in county sites) This fiscal year, several trainings are planned in Fulton: August 2014, January and March 2015.

EDUCATION - WORKING IN FULTON COUNTY

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•Low graduation rates across the county. In some neighborhoods it’s as low as 46%.

•Early learning programs are not connected to schools

•Increasing number of families living in poverty or struggling to make ends meet.

Need

•Existing partnership with Banneker & Roswell High Schools

•Opportunity Zone activities and local leadership in College Park

•Many active nonprofits and services that focus on needs of children

Asset•New leadership within the Fulton County schools focused on making changes and connecting with community partners

Local Will

Education

Increase opportunities for children to

improve grades and high school graduation

Low graduation rates, increased poverty rates and strained county leadership have created a need for deeper deliberate engagement to improve academic performance and school experiences for students, parents and administrators alike.

New leadership at the school board level and a new superintendent has help create conditions for the North & South Fulton Advisory Boards to get more involved in programs and initiatives that advance educational opportunities. The Advisory Board is putting a special emphasis on the following strategies: Family / Parent Engagement, Mentoring and Out Of School Time.

EDUCATION: FULTON COUNTY PRIORITY

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2014-15 Fulton County invested $120,935 of the $387,790 available towards the county priority of Education

Through the County Pool Fund in 2013-2014 United Way partnered with Future Foundation with a grant for Reef House After-School Program which focuses on academic support, drop-out prevention and offers transitional support for 8th and 9th grade students in South Fulton entering high school. The County Pool was also used to invest in the Emergency Childcare Program which provides North Fulton families experiencing economic hardship paid childcare while they families are seeking employment.

Looking forward, United Way plans to leverage 2014-2015 county investments to strengthen efforts in improving education outcomes through programs among College Park Opportunity Zone partners and the Roswell High School Cluster. Key to Fulton’s Education Priorities is to focus on strategies increasing family & parent engagement and programs that provide out of school time activities.

Education

Increase opportunities for children to improve grades and high school graduation

$120,935

$25,000 $241,855

Fulton County Pool Investments

HEALTH INCOME

EDUCATION HOMELESSNESS

BASIC NEED

EDUCATION: ADVANCING THE COUNTY PRIORITIES

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Child Care Subsidies

Target: 3,065 children will continue to be

developmentally on track

2013-14 Results: 3,145

Family/Parent Engagement

Target: 416 parents will improve their parent/child relationships

2013-14 Results: 838

Leadership and Service Learning

Target: 5,213 youth will demonstrate

improvement in their academic performance

2013-14 Results: 3,594

OVERALL TARGETOur goal for 2014-15 is that 19,364 children and youth in Fulton County will meet milestones for their age that lead to high school graduation and a credential of value. Last year (2013-14) 18,322 youth in Fulton County reached education related outcomes.

TARGETS BY STRATEGYBelow are the Fulton County education targets anticipated for 2014-15 by strategy.

Out of School Time

Target: 5,040 youth in grades K-3 will

demonstrate progress toward reading

proficiency2013-14 Results: 5,312

Out of School Time

Target: 3,790 youth in 4th–12th grades will improve or maintain

their academic performance

2013-14 Results: 3,595

Post Secondary Education

Target: 98 youth will complete coursework

towards a post-secondary degree2013-14 Results: 89

Mentoring

Target: 741 youth will demonstrate

academic improvement after one academic year2013-14 Results: 469

Risky Behavior Prevention

Target: 1,001 youth will delay, reduce or

cease risky behaviors 2013-14 Results: 1,280

EDUCATION TARGETS

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INCOME OVERVIEW

Unemployed Individuals, 2012

Fulton – 9.6%Georgia – 8.1%U.S. – 6.1%

THE ISSUES

Many families struggle to make ends meet and financial self-sufficiency can be difficult to achieve even for working families.

30,730 (28.2%) of families with children in Fulton are considered low-income

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41,409 (38%) families with children in Fulton live with income below Self-Sufficiency

Self Sufficiency StandardThe Center for Women's Welfare (CWW) develops and calculates the Self-Sufficiency Standard, which is a real world determination of the amount of income required for working families to meet basic needs. The Self Sufficiency Standard takes into account family composition, ages of children, and geographic differences in costs.

Source: U.S. Census

Source: U.S. Dept. of Labor

19,615 (18%) families with children in Fulton living in poverty

$19,000 a year or less

$28,500 a year or less

$39,913 a year or less

Workforce Development

Income Supports

Savings & Assets

Affordable Housing

INCOMEFamilies are financially self-sufficient.UNITED WAY’S STRATEGY

The metro Atlanta region is especially challenged by high unemployment and a shifting job market, with over 630,000 families not financially self-sufficient, and 32% of children in our 13-county service area living in families with annual incomes below $19,000.

United Way of Greater Atlanta has chosen to strategically focus its investments on supporting an financial stability through a variety of programs and services where adults and their families can build the skills they need to be on their own.

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INCOME STRATEGIES

• Sector Based Workforce Partnerships• Transitional Employment• Self-Employment • Outreach & Benefits Enrollment • Integrated Income Services • Financial Education• Individual Development Accounts• Homeownership & Foreclosure Prevention

• Financial Mainstreaming• Housing Development

INCOME - WORKING IN FULTON COUNTY

STRATEGY EXAMPLEThere are many programs and initiatives funded under Income that are active in Fulton County. Below is an example of one program that we are implementing for FY2014-15. Please see the County Case for a full list.

STRATEGY: Transitional Employment

Good Transitions, a transitional jobs collaboration.

United Way, partnering with Goodwill and the Department of Child Support Services, provides transitional employment to non-custodial parents who are behind in their child support payments. This is a challenging population with 60% not having a GED. The three year goal is to serve 1000 individuals, including those based

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OVERALL TARGETOur goal for 2014-15 is that 9,076 people in Fulton county meet milestones towards financial stabilityLast year (2013-14) 7,119 people reached Income related outcomes

TARGETS BY STRATEGYBelow are the Fulton County income targets anticipated for 2014-15 by strategy

Self – Employment

Target: 14 participants whose business show a net profit

2013-14 Results: 17

Asset Building and Preservation

Target: 82 individuals maintain homeownership six months or more after counseling

2013-14 Results: 77

Target: 8,827 tax returns will be completed through Volunteer Income Tax Assistance program (VITA)

2013-14 Results: 6,856

Transitional Employment

Target: 153 participants that have been consistently employed for 90

days

2013-14 Results: 169

INCOME TARGETS

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HEALTH OVERVIEW

Uninsured Individuals

Fulton - 23%Georgia – 25%U.S. – 13.4%

THE ISSUES

Low-Birth Weight Babies Birth Rates

Fulton - 10%Georgia – 9.4%U.S. – 8.0%

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Preventable Emergency Room VisitsPreventable or avoidable emergency room visits are a portion of all Emergency Room visits. Preventable ER visits are less intensive and could most likely have been avoided or prevented with adequate primary care.

Source: Agency for Healthcare Research and Quality

3,257

24,361

35,184

56,565

15,828

47,523

23,055

9,341

58,093

63,846

13,679

26,763

1,707

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

Preventable ER Visits, 2013

Source: Department of Public Health

Source: U.S. Census Bureau Source: Georgia Department of Public Health

Prevention Care / Treatment

Coordination Advocacy

People have access to health care.

Babies are born healthy.

HEALTH OVERVIEW

Good health begins with access to primary health care services. But it doesn’t end there. Research has shown that the circumstances in which people are born, grow up, live, work, and age affect health as much as doctors, medicines and the healthcare system. This understanding has shaped United Way’s approach to improving health in our community.

Although in the health arena, our two goals are often pursued by distinct agencies or organizations, United Way is pursuing them together. We have seen the natural alignment of our collaboration, leadership and investments towards a common set of clusters under which to organize all of our health work.

UNITED WAY’S STRATEGY

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HEALTH STRATEGIES

• Home Based Supports• Life Skills• Primary Health • Mental Health Services• Care Coordination• Prevention Education• Substance Abuse Treatment• Home Visitation• Doula• CenteringPregnancy

HEALTH - WORKING IN FULTON COUNTYSTRATEGY EXAMPLE

There are many programs and initiatives funded under Health that are active in Fulton County. Below is an example of one program that we are implementing for FY2014-15. Please see the County Case for a full list.

STRATEGY: Primary Health & Home Visitation

United Way’s Community Health Worker program partners with Grady Hospital, Southside Medical Center, Family Health Centers of GA, Saint Joseph’s Mercy Care and Oakhurst Medical Center to provide home visitation, health education and care coordination services to patients that utilize Grady Hospital and the ER for preventable conditions.

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Home Based Support

Target: 5,237 people that avoid hospitalization

2013-14 Results: 5,725

Life Skills

Target: 290 individuals that have shown and

improved quality of life

2013-14 Results: 278

Substance Abuse Treatment

Target: 136 individuals will maintain their

abstinence 2013-14 Results: 41

Primary Health

Target: 2,305 in their usage of the ED

2013-14 Results: 2,541

OVERALL TARGETOur goal for 2014-15 is that 11,346 people in Fulton County establish a medical home and reach important health related milestones. Last year (2013-14) 12,827 people in Fulton County reached Health related outcomes.

TARGETS BY STRATEGYBelow are the Fulton County health targets anticipated for 2014-15 by strategy.

Prevention Education

Target: 415 people who maintain or improve their

health status

2013-14 Results: 1,872

Mental Health

Target: 2,598 clients will be able to increase their quality of life and show

superior functioning2013-14 Results: 1,969

HEALTH TARGETS

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Babies Born Healthy

Target: 365 women will deliver a baby at 5.5 lbs.

or greater

2013-14 Results: 401

HOMELESSNESS OVERVIEWTHE ISSUES

38

61

93

98

113

158

186

253

342

495

705

1010

5959

Butts

Rockdale

Fayette

Paulding

Coweta

Henry

Douglas

Clayton

Cherokee

Cobb

Dekalb

Gwinnett

Fulton

Total Point-in-Time Homeless count, 2013

Source: Georgia Department of Community

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Point-in-Time Homeless CountThe Point-in-Time (PIT) count is a count of sheltered and unsheltered homeless persons on a single night in January. The Point-in-Time count is used for planning and allocations for state and federal housing resources. Other programs also consider families who are living in motels or “doubled up” with other families as homeless.

The Point-in-Time count represents about one third of the overall number of people who will experience homelessness at some point during the year.

HOMELESSNESS

Homeless people are housed within one year.

UNITED WAY’S STRATEGY

Individuals and families often live on the edge between low income and becoming homeless. Last year 55,536 families across greater Atlanta were homeless.

United Way of Greater Atlanta has chosen to strategically focus its investments to promote coordination and adoption of best practices in the region. We continue an inclusive and regional approach to eliminating homelessness. We create and sustain housing with supportive services.

We work to understand the unique circumstances of specific target populations and then develop programs that will meet their needs. United Way also invests in approaches that are aimed at prevention.

Prevention Supportive Services

Outreach & Intake

Housing

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HOMELESSNESS STRATEGIES• Financial Assistance• Outreach • Assessment Centers• Employment and Benefits

Enrollment • Transitional and Permanent

Housing

STRATEGY EXAMPLEThere are many programs and initiatives funded under Homelessness that are active in Fulton County. Below is an example of one program that we are implementing for FY2014-15. Please see the County Case for a full list.

STRATEGY: Transitional and Permanent Housing

Street to Home • Street to Home (S2H) is an innovative approach for ending chronic

homelessness. The program helps to end homelessness for hundreds of people through reunifying them with their families, getting them into permanent housing, and/ or referring them to other programs such as substance abuse treatment which led to their eventual stability.

• In the past few years we have expanded S2H to include the Peers Reaching Out (PRO) Team, where formerly homeless individuals who have remained stable for six months or more, work as peers conducting outreaches in streets, encampments, shelters and jails. The PRO Team is able to gain the confidence of the homeless individuals and get them to enter housing and receive services more willingly.

HOMELESSNESS – WORKING IN FULTON COUNTY

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Financial Assistance

Target: 14,345 individuals will

remain in stable housing

2013-14 Results: 13,663

Transitional and Permanent HousingTarget:

1,426 individuals will successfully graduate to

permanent housing 2013-14 Results: 1,537

Assessment Centers

Target: 2,488 individuals will

graduate into safe and stable housing

2013-14 Results: 1,827

HOMELESSNESS TARGETS

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OVERALL TARGETOur goal for 2014-15 is that 18,259 people in Fulton County prevent or end their homelessness related milestones. Last year (2013-14) 17,027 people in Fulton County reached Homelessness related outcomes.

TARGETS BY STRATEGYBelow are the Fulton County homelessness targets anticipated for 2014-15 by strategy.

BASIC NEEDS OVERVIEW

Child Food Insecurity Rate

Fulton - 23.3%Georgia – 28.8%

THE ISSUES

Child Abuse and Neglect

Fulton - 4.8%Region – 6.6%U.S. –1%

Food Insecurity in ages 60 and Older Georgia – 8.74%Worst state: (MS) – 12.45%U.S. –1%

Growing trend in senior population in our counties

13.1%

28.3%

18.2%

21.5%

25.3%

14.9%

26.7%29.1%

23.1%

29.9% 30.0%

32.7%

20.7%

Butts Cherokee Clayton Cobb Coweta DeKalb Douglas Fayette Fulton Gwinnett Henry Paulding Rockdale

% Change in Population 65 and older, 2008 to 2012

Source: Georgia Department of Public Health32

Source: Meals on Wheels Assoc. of AmericaSource: Map the Meal Gap; US Dept. of Labor, American Community Survey Source: Georgia CASA

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BASIC NEEDS STRATEGIES• Support for Seniors• Child Abuse and Neglect

Prevention and Intervention • Sexual Assault Services• Disaster Preparedness and

Relief

UNITED WAY’S STRATEGY

A key part of United Way of Greater Atlanta’s mission maintains is to continue to address basic and urgent human care issues.

Through the county pool process, dollars are invested locally in programs: that allow seniors to remain safe, happy and healthy in their own homes; that provide immediate assistance to victims of disaster; and that advocate for victims of child abuse and neglect.

Additionally, in some communities, United Way is the manager of the Federal Emergency Food and Shelter Program that was created to supplement and expand the work of local social service agencies, both governmental and non-profit, in an effort to help people with economic (NOT disaster-related) emergencies.

BASIC NEEDS

STRATEGY EXAMPLEThere are many programs and initiatives funded under Education that are active in Fulton County. Below is an example of two program that we are implementing for FY2014-15. Please see the County Case for a full list.

• The Emergency Food and Shelter Program (EFSP), administered by United Way of Greater Atlanta and governed by an independent Local Board, distributed $550,245 in grants to agencies that provide food, financial assistance and shelter to individuals and families in crisis. (2013-14 results are not available yet.)

• The Silence the Growl crowd funding initiative provided 1,527 meals this summer to children who qualify for free or reduced lunch during the school year.

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BASIC NEEDS STRATEGY: WORKING IN FULTON COUNTY

$120,935

$25,000

$241,855

Fulton County Pool Investments

HEALTH INCOME EDUCATION

HOMELESSNESS BASIC NEED

STRATEGY EXAMPLEThere are many programs and initiatives funded under Basic Needs that are active in Fulton County. Below is an example of three programs that we are implementing for FY2014-15. Please see the County Case for a full list.

• Fulton County CASA (Court Appointed Special Advocate) seeks to find safe and permanent homes for young victims as soon as possible, simultaneously ensuring that each child's needs are met while in foster care.

• LIFT serves approximately 200 families with emergency financial assistance, meals and housing in South Fulton.

• Senior Services North Fulton Transportation Options Program for Seniors (TOPS) provides transportation for seniors living in North Fulton enabling them to live independently with mobility to access health care and other community resources they need.

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BASIC NEEDS – WORKING IN FULTON COUNTY

BASIC NEEDS A COUNTY PRIORITY

2014-15 Fulton County invested $241,855 through the county pool to programs, like Meals on Wheels, that ensure seniors are able to live safe and healthy lives in their own home and programs that advocate on behalf of abused children and work to ensure that they move into stable homes.

OVERALL TARGETOur goal for 2014-15 is that 3,247 people in Fulton are provided with emergency services and have their basic human care needs addressed

TARGETS BY STRATEGYLast year (2013-14) 3,842 people were provided with Basic Needs assistance

BASIC NEEDS TARGETS

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Emergency and Transitional Housing

Target: 30,007 nights of emergency

and transitional housing provided

2013-14 Results: 30,651

Emergency Food and Shelter Program (EFSP) data is shown below –Target and Results are projections (actual results not yet available)

Meal ServiceTarget:

98,471 meals provided through meal service or

food pantries

2013-14 Results: 89,513

Rent/Mortgage/Utilities Assistance

Target: 470 households receive rent/ mortgage or utility

assistance2013-14 Results: 323

Disaster Relief

Target: 1,350 families and

individuals affected by disasters will receive

emergency assistance

2013-14 Results: 1,270

Support for Seniors

Target: 938 Seniors will feel

safe, healthy and happy in their homes

2013-14 Results: 1,712

Child Abuse Prevention Services

Target: 959 children affected by

abuse will have no repeat case of abuse

2013-14 Results: 860

OVERVIEW

The Opportunity Zones initiative focuses on providing layered services to OZ families living in a specific area. These families build their capacity to become self-sufficient while building stronger communities.

The 4 Zones: College Park, Norcross, Scottdale/Clarkston, and South Cobb were selected as areas of greatest need.

STRATEGIESOPPORTUNITY ZONES STRATEGIES• Layered Services• Capacity Building• Incentives Programs• Civic Engagement• Collaboration• Families as Centerpoint• “Family Path to Success

OPPORTUNITY ZONES

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Community Engagement:

Cyber Café in College Park - The College Park Opportunity Zone was given five laptops for residents to access the internet for job leads via search engines, submit job applications, research information on health care needs, and explore educational opportunities. The Cyber Café has assisted in the 6 zone families. 27 residents have utilized the Cyber Café to increase their chances of finding employment opportunities. ACU member Rodney Daily has been very instrumental in the success of the Cyber Café. (See story below)

Rodney is currently working on a bachelor’s degree in IT and lends his knowledge to the Cyber Café participants. Rodney has been doing an outstanding job with the maintenance of the computers, the protection of the laptops, and consistently being at the site. We are looking forward to serving more residents as they continue their journey towards establishing and reaching goals for education, health, and income.

PROPOSED ACTIVITIES FOR FY2014-15The College Park Opportunity Zone will maximize coordination with the Dare to Forget the Box Initiative and ARCHI – Atlanta Regional Collaborative for Health Improvement – a pilot health intervention initiative in College Park). The Zone focuses on building the capacity of SoFEC(South Fulton Empowerment Coalition), a group of zone families dedicated to improving their community through group projects. They are working with the coach to recruit more families to the group. The College Park coach and coordinator are implementing a leadership prep course, to prepare SoFEC families for a formal leadership academy (E3 – Empowered, Equipped, and Engaged) which will begin in January. This academy will be open to all area residents. Projects which come from this leadership academy will be supported by small grants from the OZ (Opportunity Zone). In addition to these civic capacity building activities, College Park will also continue its focus on income, through the Cyber Café and a new jobs etiquette training course; access to primary health care via a Kaiser-Permanente Healthy Communities Grant; as well as a positive parenting program. The OZ will continue to pursue activities to strengthen the partnership with the UW South Fulton Advisory Board.

• Maximize coordination with Dare to Forget the Box initiative• Work with ACU/SoFEC families • Implement leadership institute• Explore mini-grant programs

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OPPORTUNITY ZONES—COLLEGE PARK

EducationNoteworthy FY2014 results include:

• 4 youth improved academic performance• 9 adults enrolled in Technical School or College• 37 adults enrolled in educational training

Results 2013-2014: 54 individuals with Education Outcomes

IncomeNoteworthy FY2014 results include:

• 23 individuals Obtained employment• 17 individuals moved to a better living situation• 13 individuals assisted with Educational Grants or

Loans

Results 2013-2014: 57 individuals with Income Outcomes

HealthNoteworthy FY2014 results include:

• 64 youth Established a primary care provider• 49 adults Established a primary care provider• 43 adults Established a medical home

Results 2013-2014: 218 individuals with Health Outcomes

Each Opportunity Zone works with local partners to provide services that are aligned with United Way’s other strategies. The targets and goals for each Opportunity Zone are set based on the specific needs of the families they are serving. In fiscal year 2014 the College Park Zone served 90 families.

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OPPORTUNITY ZONES – COLLEGE PARK

Leverage Volunteer Leadership•100% giving & participation

Issue Specific Fundraising• Identification of opportunities to support county specific work•Special Events

Strengthening Partnerships•Workplace Campaigns• Individual Focus•Sustainability

2014 GOAL $3,415,400

2013 | $3,315,939

REVENUE

Passion - Action 2014 Strategies for Success

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Leverage Volunteer Leadership

• 100% Advisory Board and Cabinet participation

• Leverage volunteer networks

• Increase access to corporate executives

• Cultivate champions

• Identify prospects

Issue Specific Fundraising

• New Business focus with potential alignment to company CSR (Corporate Social Responsibility) statements

• Expansion of dollars to support county impact work and initiatives

• Targeted revenue for special events and sponsorship

Strengthening Partnerships

• Targeted growth for current partners through participation rate and leadership focus

• “Imatter” donor centric development & retention initiative

• Align United Way work with CSR statements

Passion - Action 2014 Strategies for SuccessDONOR ENGAGEMENT STRATEGIES

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REPUTATION

Elevate our brand across multiple channels, empower county champions, drive local engagement, create affinity and build community.

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County Reports, County Key Messaging Doc, Storytelling, Social Media Tool Kit, Quarterly Message Training, County Key Messaging Doc, Social Media, Volunteer Training, Board Retreats, Volunteer Welcome Packets, Quarterly Agency Conversations, Annual Communications Calendar, County Media Kits, Chamber Outreach, 211 County Outreach, Board Referral Program, College Outreach and Signature Events

MARKETING PLAN HIGH-LEVEL VIEW

TACTICS

FOCUS

OBJECTIVES

STRATEGIES

County-focused comprehensive marketing and communications plan will utilize multiple platforms and tactics to include traditional, digital, social, and grassroots activities to support our organizational and local priorities.

• Strengthen value & position with county donors• Grow and strengthen agency and community partnerships• Increase awareness of community impact and results• Increase placement of meaningful stories for greater brand exposure and comprehension • Attract and acquire key leaders and influencers to partner in our mission• Drive county engagement and cultivate relationships to produce new donors and raving fans

• County specific collateral and communication tools to tell our story at the local level (CE, Investments, fundraising)

• County media plan for consistent and timely exposure of events and happenings• Proactive engagement of grantees and community partners through educational and knowledge

sharing opportunities• Develop comprehensive welcome experience for volunteers to maximize recruitment and retention

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1. North Fulton Inter Agency Council, Meets 4th Thursdays - Monthly, 12:00 p.m. – 1:15 p.m., at Johns Creek Environmental Campus. North Fulton Agency Non Profit Network meeting.

2. LIFT Monthly Parking Lot Food Giveaway.3. ARCI / College Park Community Listening Sessions—January – June 20154. This space is reserved for the North / South Fulton Advisory Board to identify

activities/opportunities that they would like to include in the plan that support their results, revenue and reputation goals and objectives.

Additional Opportunities for Engagement:• C3 – Connecting Community for Change Conference – February 20, 2015

– The only immersive conference in Atlanta connecting a diverse group of people who bring passion, expertise and resources needed for positive, sustainable change.

• Leading and Life of Purpose – May 7, 2015– A networking reception and live studio conversation with Atlanta’s most phenomenal women as they discuss the

importance of integrating philanthropy in one’s life – personally and professionally

COUNTY SPECIFIC EVENTS, COMMUNICATIONS AND VOLUNTEER OPPORTUNITIES

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