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www.petzam.com | [email protected]
A revolutionary way to provide superior customer service while increasing profits and efficiency.
Live video lets you see what you’ve been missing
Live video consults allow you to direct the action and see the info you need.
Introducing PetzamThe best solution for low follow-up rates, time-consuming unpaid phone consults, client emails with low-quality images, and revenue lost to “Dr. Google.” Petzam’s video-focused communication allows easy face-to-face video calls with your clients and their pets without complicated systems and no sign-up or subscription fees.
SimpleNot bogged down by unnecessary features, Petzam prioritizes video and billing. There is no need for special software or workstations.
Safe & LegalPetzam follows AVMA telehealth requirements of a VCPR (Veterinarian-Client-Patient-Relationship). Valid VCPR simply requires you have examined the pet in person before giving advice.
EfficientMeant to compliment office visits, video helps determine a pet’s condition before and after a visit, faster and more accurately than a phone call or email.
ProfitableMonetize current time-consuming, free phone advice. Simple integrated billing system charges your client at a rate you determine. No sign up or subscription fees.
“That looks great!.No need to come in.”
“That wound is very infected.Please come into office ASAP.”
www.petzam.com | [email protected]
Additional Benefits
Veterinarian Testimonials• “The video has been effective in evaluating progress of various conditions. A dog owner
the day after an OVH (spay) said she felt special and beloved from our Petzam session.” - Dr. Alex
• “Clients have been excited and impressed with the convenience of having an in-home consultation. This fun format reinforced our relationship with each client and sets us apart as a unique practice.” - Dr. Ryan
FAQsWhy does Petzam require a VCPR (Veterinary-Client-Patient-Relationship) for use?Petzam supports the AVMA and Medical Boards position on VCPR/Telemedicine because we appreciate the importance of regular in-person check-ups and record-keeping. We also believe that telemedicine within a VCPR is beneficial for your practice, ensuring that your clients are not lost to anonymous, virtual veterinarians.
How are veterinarians paid for consults?At the end of the video consult, the major credit card or PayPal account entered by your client will be charged. Your payment will be sent to your office monthly, minus a small transaction fee.
Are there any other fees?No, there is only a 10% transaction fee from your client’s payment to you. We don’t make money unless you do. We’re a team. There are no start up, monthly or annual fees. Contact us for more details!
When will veterinarians need to be available for consults?This is entirely up to you. You can set your availability however it works best with your schedule and your clients’ needs.
How much does a video consult cost?Consults are charged per 10-minute increments. The price for a video consult will depend on the rate determined by each veterinarian. Rate can be changed as often as veterinarian likes.
• Increases follow up compliance
•Easier way to check up on pets that don’t travel well: cats, older or seriously ill, hospice, large or exotic
• Integrates with post-treatment care homework - injections, physical therapy
•Increaseofficevisitsbyreassuringpet ownersonfenceaboutproblemtocome in for check
www.petzam.com | [email protected]
Veterinarian Website Screenshots
Client List Screen
Call in Progress Screen
Payments Screen
www.petzam.com | [email protected]
Client App Screenshots
Home Screen Call in Progress Screen Scheduling Screen
Contact us for more information about adding Petzam to your practice today.
Client Testimonials• “What I liked most about the app was the convenience of being able to talk to my vet,
show her my animal, have a brief discussion and put my mind at ease about my animal’s health without having to take time off from work, pile my daughter in to the car, and transport the animal across town to the vet. Hugely convenient and reassuring.” - Heather
• “I liked the ability to interact on the fly with my vet for something on which I normally would have had to call, leave a message, and wait for a return call. Live video in consult is very valuable. My vet could see how our dog was behaving/reacting to his injury rather than me describing it to her. There was less margin for misunderstanding or guesswork in the diagnosis.” - Rob
