Intrnship Report by Iram

8/12/2019 Intrnship Report by Iram

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INERNSHIP REPORT

ON

SONERI BANK LIMITED

By:

Iram Saeed (Research scholar)

MS/M.Phill (Banking & Finance)

Session:2012-2014

Hailey College of Banking and Finance

University of the Punjab Lahore


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Table of Contents

Dedication.........................................................................................................................3

Preface.4

Acknowledgment5

Executive Summary..6

Bank Introduction.8

History.8

Vision...............................................................................................................9

Mission. .....9

Nature of Organization. ...10

Company Description...14

Field ofActivities.39

Work done by me...40

SWOTAnalysis...........................................................................................49

CONCLUSION..51


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Dedication

In The Name Of llah the Most Beneficent and the Merciful

I dedicate this report to my parents, especially to my mother, thank you for being a pillar of strength for

me when I was weak. Thank you for not throwing me away even when I disappointed you. Thank you for

loving me and supporting me.

Finally, I dedicate this report to My Teachers for not only being our teacher but our mentor as well and

teaching us everything that we must know to be the knights of the business empire. I would also like to

dedicate this report to all my respectable fellows and the people who helped me in this internship.


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Preface

Getting practical knowledge in one of the major aims of MS program Hailey College of

Banking and Finance University of the PUNJAB, Lahore followed Policy of assigning

different practical. Assignments to its students so touch of real working environment

can be given to the students apart from classroom studies to widen their perspective.

This internship report consists of two findings to work in the different departments

of bank and gathered useful information from different sources. ; I hope that the readers

of this report will get valuable information about. Soneri Bank Limited.


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Acknowledgement

All prays goes to Allah almighty. To write an acknowledgement after the completion

of an enormous task as always been more enormous than the task itself. But with the

firm Determination and noble passion of hard working, nothing remains difficult.

I want to thank all those personalities, who have been a source of guidance during the

Internship. I acknowledge them with thanks for their help. My deep gratitude also goes

to the management of Soneri Bank Limited Multan.

Mr. ZAHID GORAYA (Branch Manager)

Mr. SAMMAR HUSSAIN (Operations Manager)

Needless to say that all shortcoming of this report will be remain my responsibility.


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EXECUTIVE SUMMARY

The banking structure in Pakistan comprises of the following types, State Bank

of Pakistan, Commercial bank of Pakistan, Exchange Bank, Saving Bank, cooperative

banks, specialized credit institutions. SONERI BANK LIMITED Incorporated on

September 28, 1991 the first branch of Bank formally opened doors for operations in

Lahore on April 16, 1992 followed by Karachi Branch on May 09, 1992. The bank now

operates with 233+ branches spread all over Pakistan including the Northern Areas of

the country where no other private bank has ventured so far. Expansion of branches is

based on a policy of maintaining a balance between the urban and rural areas with a

view to offering services even in the remote areas of Pakistan. In six week internship

program, I have worked in different departments like General banking, trade

department and credits department. I have learned about the banking from experienced

managers running these departments. This report contains the information about SBL

that I have gathered during my six weeks internship period. This report basically deals

in General banking, trade and credits where I worked. The bank is using SWIFT for

transfer of information about imports and exports. SBL Multan branch basically cover

three departments like General Banking Department, Trade department and credit

department. To open an account the customer has to meet Operations Managers. Soneri

bank strictly followed the account opening procedure. The bank cant open an account of

customer before the verifications comes from NADRA. SBL has different types of

account like, Basic Banking A/C. Current account, PLS and Soneri PLS A/C. The Bank

stores all the information of their customers in data base. After entering data, bank

assign customer ID which is known as Customer Relationship Management ID. I


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learned that with help of this ID, different branches can easily get information about

customer account. In clearing and remittances section they have very efficient system.

The bank clears the cheque through NIFT (National Institute of Facilitation

Technology).Where SBP exits, in remittances I learned about Telegraphic Transfer,

demand draft, and pay orders. Now people prefer D.D instead of T.T. Demand draft is a

banker instrument and draft used for outside the city. It is valid for six month. Bank use

pay order, when the payment is to be made within a city. In trade the bank has good

repute as compare to other in Multan. Many leading industries of Multan are trading

through SBL. In corporate finance the bank deals only worthy enough industries. In

consumer finance bank management always try to satisfy them. Bank offer different

products for its customers like

Ghar Finance Car Finance Generator Finance Soneri personal finance

At the end of this report, on the basis of my observations during internship, financial

analysis and SWOT analysis of SBL is provided. Suggestions are also recommended as

per learning from analysis. This report will provide better and comprehensive learning

about Soneri Bank Limited.


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BANK INTRODUCTION

Soneri bank Limited is engaged in banking service, and operate more than 233+

branches including Islamic Banking Branches in Pakistan. The bank operates in

four segment corporate finance, trading and sales, retail banking and commercial

banking. Corporate finance includes syndicated financing and services provided in

connection with mergers and acquisitions, underwriting, privatization, securitizations,

debt, equity, syndication, Initial public offers (IPO) and secondary private placement.

Trading and sale segment includes fixed income, equity, foreign exchange, commodities,

credit, funding, own position securities, brokerage debt and prime brokerage. Retail

banking segment includes retail lending and deposit, banking services, private lending

and deposit, trust and estates investment advice and merchant/ commercial/ corporate

cards. Commercial banking includes project finance, real estate, export finance, trade

finance, factoring and leasing. The essence of the banks business philosophy is to cater

to the banking requirements of small & medium sized entrepreneurs, providing them

qualitative & competitive services with emphasis on encouraging exports. Nearly forty

percent of our credit portfolio is related to export financing and credit decisions are

taken within 48 hours.

History of SONERI BANK LIMITED

Directors from international financial institution to open the market and involve the

private sector in the economy of the country got the leading investors from private

sector and one of them was the Rupali Group. This group belongs to Feerasta

Family. This group started its business before 1971 partition of East Pakistan and come


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to West Pakistan after 1971. SONERI BANK LTD was incorporated on 28thSeptember

1991, the first branch in Lahore was opened in 16th April 1992 and second branch in

Karachi came in to business on 9thMay 1992. The head office is in Lahore and the central

office is in Karachi. The authorized and subscription capital is Rs.300 million Out of

which Rs.150 was million was distributed by Feerasta Family and Rs.150 million worth

share was offer to general public. There was over subscription of 28 times more than the

number of shares offer for subscription and the over subscription NRPs was 3 times

more. The bank currently operates 233 branches, spread all over Pakistan including the

Northern Areas of the country. The banks expansion policy is based on the principle of

maintaining a balance between the urban and rural areas. This created its own

challenges and opportunities, and forced them to evolve an outward-looking strategy in

terms of their market emphasis. As a result, Soneri Bank developed a geographically

diversified assets base instead of a concentrated and heavy reliance on business in the

major commercial centers of Karachi and Lahore, where most other banks have their

operational Head Offices. Pleasant and sophisticated atmosphere has been provided in

the branches which are fully air conditioned and computerized. The bank after eight

months of functioning published its first Balance Sheet as on 31stDecember, 1992

responding with great satisfaction to the confidence reposed in it by its

shareholders. Among the new banks, Soneri is a front runner and continuous to make

rapid strides in respect of deposits. The bank is now in the process of consolidation with

care and caution and steady growth on sound footings with best possible services for its

customers as the guiding principles. The Rupali Group has an investment of more than

Rs.10 billion in industrial sector other than SONERI BANK LTD.


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VISION STATEMENT

To better serve the customers to help them and the society grow

MISSION STATEMENT

We provide efficient and innovative financial solutions to our customers


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Nature of the Organization

Soneri Bank Limited offers a range of business for their customers;

Retail Banking Corporate Banking

Nature Of Business

Retail Banking Corporate Banking


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RETAIL BANKING

Refers to banking in which individual customers use local branches of larger commercialbanks for their financial activities

Banking institutions execute transactions directly with consumers, rather thancorporations or other banks

Services offered include; Savings and checking accounts Mortgages Personal loanso Issuance of debit/credit cardso Certificates of deposit (CDs

CORPORATE BANKING

Corporate Banking offers tailor made products / solutions as required by corporate

customers which includes:

Funded facilities, ranging from short to medium and long term lending. Trade related financing. All sorts of non-funded facilities / services which include Cash receipts /

payments, Remittances, Collections, guarantees, letter of credit etc.

Customized products / solutions.SBL covers cash management, foreign exchange, business-to-business payments,

trust, custody, commercial lending, trade finance, and other corporate banking

issues.


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Distinctive Characteristic

Soneri Bank offered the following unique services to their customers which are given

below.

Full range of corporate and retail banking services with special emphasis toprovide qualitative and competitive services to small and medium entrepreneurs.

Highly professional, efficient treasury operations and a worldwide network ofcorrespondents.

A complete range of products for trade Finance, one of their core bankingactivities.

Funds transfer services through On-Line banking and the bank own ATMsnetwork, cherub-free banking and Sooner VISA Debit cards are just a few of their

value added services.

A wide range of attractive saving schemes to suit all segments of investors,

Consumer finance Schemes and Islamic Banking products catering to the needs

of a variety of consumers.

Future products include unique Investment plans under Bancassurance businessin collaboration with M/s. New jubilee LifeInsurance Company.


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BOARD OF DIRECTORS

S.NO NAME OF THE DIRECTOR DESIGNATION

01 Mr. Aluddin Feerasta Chairman

02 Mr. Muhammad Aftaab Manoor President and CEO

03 Mr. Norruddin Feerasta Director

04 Mr Inaam Ilahi Director

05 Mr. Muhammad Rashid Zahir Director

06 Mr. S.Ali Zaffar Director

07 Mr. Manzoor Ahmed DirectorNIT NOMINEE

08 Mr. Shahid Anwar DirectorNIT NOMINEE

SUB COMMITTEES OF BOARD

AUDIT COMMITTEE OF BOARDS.NO Committee of Board Designation01 Mr. Norruddin Feerasta Chairman02 Mr. Inaam Ilahi Member03 Mr. Muhammad Rashid Zahir Member04 Mr. Shahid Anwar member05 Muhammad Altaf Butt secretory

Credit committee of BoardS.NO Credit committee of Board Designation01 Mr. Aluddin Feerasta Chairman02 Mr. Norruddin feerasta Member03 Muhammad Aftab Manzoor Member04 Mr. inaam Ilahi Member

05 Mr. Muhammad Altaf Butt Secretory

Risk Management Committee of BoardS.NO Risk Management Committee of Board Designation01 Mr. Inam Ilahi Chairman


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02 Mr. Muhammad Aftab Manzoor Member03 Mr. Shahid Anwar Member04 Mr. Javed H.Saddiqui Secretory

Human Resource Committee of BoardS.NO Human Resource committee of Board Designation01 Mr.Manzoor Ahmed Chairman02 Mr.Muhammad Aftaab Manzoor Member03 Mr. Inaam Ilahi Member04 Mr. shahid Anwar Secretary05 MS. Anita Lalni


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Company Description

Soneri Bank Limited provides a range of banking products and services in Pakistan. The

company operates through four segments: Corporate Finance, Trading and Sales, Retail

Banking, and Commercial Banking. The Corporate Finance segment provides syndicate

financing; and services in connection with mergers and acquisition, underwriting,

privatization, securitization, research, debts, equity, syndication, IPO, and secondary

private placements. The Trading and Sales segment includes fixed income, equity,

foreign exchanges, commodities, credit, funding, lending and repos, brokerage debt, and

prime brokerage services. The Retail Banking segment offers retail lending and deposits,

banking services, trust and estates, private lending and deposits, trust and estates

investment advice, merchant/commercial/corporate cards, and private labels and retail

services. The Commercial Banking segment includes project finance, real estate, export

finance, trade finance, and factoring, leasing, lending, guarantees, bills of exchange, and

deposits services. In addition, it provides Islamic banking and electronic banking

services. The company offers its products and services through a network of 233+

branches and 250+ automated teller machines. Soneri Bank Limited was incorporated

in 1991 and is based in Lahore, Pakistan.

Products Saving Account PLS Savings

PLS Savings Bank Account is a simple, straight forward Savings Bank Account with a

great convenience for individuals (in single or joint names) minors (to be operated by


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the guardian) charitable institutions, provident fund and other funds of benevolent

nature local bodies, autonomous corporations, limited companies, firms associations,

educational institutions, etc. The account may be opened with any amount; however

accounts with average monthly balance below Rs.5000- on any day shall be subject to

Service Charges as per our Schedule of Charges in force.

The PLS Savings Account entitle Account Holder to avail amazing facilities

such as:

1. Chequing Account facility with no limit on a number of transactions.2. 2.Free Cash Deposit and Withdrawal facilities through your bank branch3. 3. Free Clearing facility to deposit cheques of other banks within the city4. 4. Online Funds Transfer through Cheques to any account across Pakistan

through our bank branch

5. Online Cash Deposit, Withdrawal and Funds Transfer through cheques from anyof our branch across Pakistan

6. Remittance facilities such as Payment Orders, Demand Draft, TelegraphicTransfers and Free Rupee Travelers Cheque through your bank branch

7. Standing Orders facilities8. safe Deposit Locker at designated branches9. Statement of Account on six monthly basis10.10.All purchases and cash withdrawals made with the Soneri Banking Cards are

deducted directly from your bank account.

11.Free Cash Withdrawal on ATMs owned by Soneri Bank


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12.Govt. Withholding Tax applies on all cash withdrawals and profit credited intoaccount.

13.Zakat is deductible from Account however Zakat exemption forms are acceptedfor different sects and minorities.

SPECIAL NOTICE DEPOSITS

Period RATE OF RETURN

7 days 6.00% p.a

30 days 8.00% p.a

Soneri Savings

Soneri Savings Account is a flexible and fast growing cumulative profit account with a

great convenience for individuals (in single or joint names), minors (to be operated by

the guardian), charitable institutions, provident fund and other funds of benevolent

nature local bodies, autonomous corporations, limited companies, firms associations,

educational institutions etc. The rate of Profit in this savings scheme increases as

your balance increases without demanding and negotiating with us. The account may be

opened with any amount.

Soneri Savings Bank Account entitles Account Holder to avail amazing

facilities such as:

1. Chequing Account facility with no limit on a number of transactions2. Free Cash Deposit and Withdrawal facilities through your bank branch


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3. Free Clearing facility to deposit cheques of other banks within the cityOnline Funds Transfer through Cheques to any account across Pakistan through

your bank branch


5. Remittance facilities such as Payment Orders, Demand Draft, TelegraphicTransfers and Free Rupee Travelers Cheque through your bank branch

6. Standing Orders facilities7. Safe Deposit Locker at designated branches8. Statement of Account on six monthly basis9. All purchases and cash withdrawals made with the Soneri Visa Debit Cards is

deducted directly from your bank account

10.Free Cash Withdrawal on ATMs owned by Soneri Bank11.Govt. Withholding Tax apply on all cash withdrawals and profit credited into

account

12.Zakat is deductible from Account however Zakat exemption forms are acceptedProvisional Rates

ANNUALISED RATES OF EXPECTED PROFIT FOR DIFFERENT TYPES OF

PLSDEPOSITS

Effective: July 01, 2012.

Period: July- December, 2012.

1. Operational facility like Current Accounts without any restriction on amount and

number of Cheques.

2. Profit paid on monthly basis on daily products


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Balance Rate of Return p.aUp to R.s 100,000 6.00%Over R.s 100,000 but up to R.s 1.00Million

6.50%

Over R.s 1.00 Million but up to R.s 10.o

Million

7.50%

Over R.s 10.oo Million but up to R.s 50.00million

8.50%

Over R.s 50.00 Million 9.00%

Term Deposit

Term Deposit Account

Term deposit is offered by Soneri Bank to Individuals (in single or joint names), Minors

(to be operated by the guardian), Charitable Institutions, Provident Fund and

other funds of benevolent nature local bodies, Autonomous Corporations, Limited

Companies, Firms, Associations, Educational Institutions etc who have the intention of

retaining their savings for a fixed period thereby earning a higher rate of profit. The

Term Deposit allows you to save a fixed amount in Pak Rupee for a set period ranging

from 1 month to 60 months at a provisional and attractive profit rate. The depositor has

the option to reinvest the deposit automatically with or without profit. Upon maturity,

your deposit is automatically renewed for the same tenor at the prevailing profit rate

unless you instruct otherwise. Pre-matured encashment is allowed without any penalty

however you will receive profitless than originally contracted. Govt. Withholding Tax

apply on all cash withdrawals over Rs. 25,000/- and profit credited into account Zakat is

deductible from Account however Zakat exemption forms are accepted

Provisional Rates

ANNUALISED RATES OF EXPECTED PROFIT FOR DIFFERENT TYPES OF PLS

DEPOSITS.


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Effective: July 01, 2012

Period: July- December, 2012

Term Deposits (11/11 Scheme) Minimum Deposit Rs 25,000/= Deposits

Held as on01-05-2011 Onwards.

TENOR MONTHLY QUATERLY SIXMONTHLY

YEARLY At Maturity

One month 8.00% . . . 8.00%3 month 8.44% . .. . 8.44%6 m0nth 8.84% 8.90% .. . 9.00%1 year 10.25% 10.34% 10.48% . 10.75%2 year 9.98% 10.07% 10.19% 10.45% 11.00%3 year 9.73% 9.81% 9.93% 10.98% 11.25%

Diamond Deposit Certificate

Soneri Diamond Deposit Certificates provide investment opportunities to small and

medium income group investors, Charitable / Benevolent Funds, Trusts,

Societies, Associations and Clubs with an attractive return.

1. Certificates are issued for fixed periods of 1, 2 and 3 years.

2. Annualized Rates of expected Profit: from 10.50 % p.a. to 10.75 % p.a.

3. Profit paid at monthly intervals calculated from date of deposit.

4. Minimum Investment Rs. 25,000/-

5. Financing facility up to 90 % of Deposit available.

Provisional Rates

ANNUALISED RATES OF EXPECTED PROFITS FOR DIFFERENT TYPES OF PLSDEP

OSITS.

Effective: July 01, 2012

Period: July - December, 2012

TERM % age1 year 10.50% p.a2 year 10.60% p.a3 year 10.75% p.a


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Current Account

Current is a nonprofit account, flexible account with a great convenience for individuals

(in single or joint names), minors (to be operated by the guardian), charitable

institutions, autonomous corporations, limited companies, firms, associations,

educational institutions, etc. Current account may be opened with any amount; however

accounts with average monthly balance below Rs.10, 000- on any day shall be subject to

Service Charges as per our Schedule of Charges in force.

Current Account entitles account holder to avail amazing facilities such as:

1. Chequing Account facility with no limit on a number of transactions

2. Free Cash Deposit and Withdrawal facilities through your bank branch

3. Free Clearing facility to deposit cheques of other banks within the city

4. Online Funds Transfer through Cheques to any account across Pakistan through

your bank branch.

5. Online Cash Deposit, Withdrawal and Funds Transfer through cheques from any

of our branch across Pakistan

6. Remittance facilities such as Payment Orders, Demand Draft, Telegraphic Transfers

7. Rupee Travelers Cheque through your bank branch

8. Import, Export and other business transactions

9. Standing Orders facilities

10. Safe Deposit Locker at designated branches


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11. Statement of Account on six monthly bases.

12. All purchases and cash withdrawals made with the Soneri Banking Cards is

deducted directly from your bank account

13. Free Cash Withdrawal on ATMs owned by Soneri Bank

14. Facility of Running Finance can be requested for specific purpose against collaterals

and nominal markup rates being charged on quarterly basis

15. Govt. Withholding Tax apply on all cash withdrawals

16. All purchases and cash withdrawals made with the Soneri Visa Debit Cards are

deducted directly from your bank account.

Basic Banking Account

Soneri Bank Limited introduces Basic Banking Account Scheme with effect from July01,

2006. Salient feature of the Scheme are:

1. Basic Banking Accounts may be opened in the Pak Rupees by individualsincluding minors under guardianship.

2. The accounts may be opened by initial deposit of any amount.3. No minimum balance requirement is applicable.4. Basic Banking Account is non-profit bearing account.5. 4 withdrawals from a Basic Banking Account through cheques in one calendar

month are free of service charges. Additional withdrawals through cheques in a

calendar of month shall be subject to service charge @ Rs. 25/- per additional

cheque.


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6. Soneri Banking Cards for the use of Bank's Electronic Banking Service are issuedwithout charges for one time issuance of the cards.

7. Unrestricted number of withdrawals from the account through ATMs ispermissible subject to applicable per day withdrawal limit for amounts in force.

8. Cash withdrawals from Soneri Bank's ATMs are free of Service Charge. Useof another bank's ATMs shall be subject to Service Charges applicable.

9. Basic Banking Account holders may also use Soneri Bank's other ElectronicBanking Services subject to completion of applicable formalities which shall be

subject to applicable Service Charges.

10.Account has -NIL- balances for six consecutive months shall be closed withoutprior intimation

11.Statement of Accounts is provided once a calendar year at the year ends.12.Individuals who already maintain PLS Saving Accounts/ Current Accounts

with Soneri Bank's branches may convert their accounts into Basic Banking

Account. Please contact any Soneri Bank branch for further details.

13.Govt. Withholding Tax apply on all cash withdrawalsKithira Current Account

Kithira current is a nonprofit account, flexible account with a great convenience and

Multiple FREE Services for individuals (in single or joint names), minors (to be

operated by the guardian), charitable institutions, autonomous corporations, limited

companies, firms, associations, educational institutions, etc. Ikhtiar current account

may be opened with minimum amount of Rs. 50,000/-. To avail free facilities

maintenance of balance on or above Rs. 50,000/- is mandatory.


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Ikhtiar Current Account entitles account holder to avail amazing facilities

such as:

1. Checking Account facility with no limit on a number of transactions2. Free Cash Deposit and Withdrawal facilities through any bank branch3. Free Clearing facility to deposit cheques of other banks within the city4. Free issuance of Pay orders5. Online Funds Transfer through Cheques to any account across Pakistan through

your bank branch


7. Remittance facilities such as Payment Orders, Demand Draft, Telegraphic Transfers8. Rupee Travelers Cheque through your bank branch

9. Import, Export and other business transactions

10. Standing Orders facilities

11. Safe Deposit Locker at designated branches

12. Statement of Account on six monthly bases

13. No one-time and annual fee on VISA Classic Debit Card

14. All purchases and cash withdrawals made with the VISA Classic Debit is deducted

directly from your bank account

15. Free Cash Withdrawal on ATMs owned by Soneri Bank


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16. Free SMS Alerts on cash deposits, withdrawals, funds transfers, inward cheque

clearing returns and Purchase transactions etc.

17. Facility of Running Finance can be requested for specific purpose against collaterals

and nominal markup rates being charged on quarterly basis

18. Govt. Withholding Tax applies on certain transactions

Services

Online Banking

On-Line Banking Services are available for all chequing account holder of our Soneri all

branches.

Services

Cash Payments of cheques drawn on any of our all branches. Cash Deposits in to

customers account maintained at any of our all branches.

Government Taxes/Duties

Cash Cheques or Cheques Applicable Government Taxes/duties Under Collection if

payable recoverable as per rules to third parties

Cash withdrawals

Per day Cash Withdrawals limit is restricted to Rs. 200,000.

Cash Cheques tendered by other than the account holders in person are subject to levy

of Govt. Taxes as per rules.


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Cash Deposits

Deposits made by third parties into accounts of customers maintained at all branches

are subject to recovery of applicable with-holding tax, as per rules from the depositors.

Cheques under Collection

Proceed of Cheques drawn on our all branches are immediately credited to depositors

account subject to fulfillment of other conditions governing payment of cheques. Govt.

Taxes as per rules are recoverable on outstation collection cheques.

SMS Alert

Soneri Bank Limited now introduces to its ATM/ VISA Debit Card holders SMS Alert

Service, the best feature for warning about fraudulent transactions conducted against

Cards. Now you shall receive SMS Alerts on your mobile number registered with the

bank of all purchase transactions immediately after it has been made. Remember, a

nearly intimation can save you a lot of trouble later, and also protect your hard-earned

money.It is very easy to sign up for our SMS Alert Service. Just fill the form available in

our all Branches or call us at the following numbers for your SMS Alert Activation: 111-

SONERI (766-374) 0800-00500

SME Finance

Soneri Bank Limited, arguably at the forefront of commercial excellence, has

strengthened its product profile by introducing the following cost effective innovative

tailor made small and medium enterprises (SMEs) financing options on flexible terms to


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its most discerning customers need. The Market segment for this business is primarily

SMEs and the bank stands committed to contribute in the process of national

development with an explicit focus in providing quality finance solutions. SONERI

SARMAYA SCHEME, SONERI AASAN SCHEME, SONERI TEJARAT SCHEME

Agriculture Financing

Following agriculture finance facilities are provided by Soneri Bank Limited at its

selected branches.

Production Loans;

Production loans are offered to meet the input and other working capital requirements

for farming, orchards and nursery, tunnel farming, storage of raw material,

transportation marketing grading and packing etc., by farmers

Note: Financing facilities for all other purposes as detailed in SBPs list of eligible items

for Agricultural Credit are also available.

Development Loans;

Development loans are offered for the purchase of tractors, trolley, thrashers, ploughs,

cultivators, laser levelers, combine harvesters, processing machinery, transport

for delivery of dairy, poultry, fisheries. Installation of tube-wells, turbine, land leveling,

soil improvement, land reclamation, seed processing units and for goes downs, silos and

cold storages.


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Livestock;

To meet the fixed cost and working capital requirements for cattle farming, cattle feed

units, dairy farming, poultry farming; poultry feed units and fish farming.

Repayment Period;

Principal amount of Finance plus mark-up thereon is repayable depending upon nature

of business ranging from one to five years. Revolving facility is also available

under specific terms.

Mark-up Rate;

All Type of Agriculture Loans up to

Rs. 100,000/- 6M Kibor + 2%

Production Loan under Revolving Credit Scheme

6M Kibor + 3%

Working Capital for Live Stock i.e. (Dairy, Fisheries and Poultry etc)

6M Kibor + 3.5%

Development Loan (All kinds)

6M Kibor + 4%

Lockers

Specially designed lockers of various sizes to meet the requirements of applicants are

available at our designated branches. The lockers may be operated during the banking

hours of the branch.

ELIGBILITY

Only Account holders of our branches are eligible to apply for renting the Safe Deposit

Lockers.


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Consumer Finance

Soneri Car Finance

Purpose of Finance;

Un-registered cars for private use. Un-registered light commercial vehicles for private use.

Eligible Borrowers;

Salaried Persons Self Employed Professionals Business Persons

Financing Amount;

Up to Rs.1.5 Million

Down Payment;

Minimum 20% of the vehicle price.

Tenure;

Maximum repayment period is 5 years.

Mark-up Rate;

1 year KIBOR + 4.5% p.a

To be revised on each anniversary of finance.

Processing Fee;

Rs. 3500/- per approved application

Service Length;

Minimum 2 years of confirmed service with present employer in case of Salaried Person

Age;
http://www.soneribank.com/Soneri-Car-Financehttp://www.soneribank.com/Soneri-Car-Finance


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At the time of Application for finance, applicants age must not be more than;

55 years in case of Salaried Person. 60 years in case of Self Employed / Business Person.

Debt Burden;

Total monthly repayment installments not to exceed 40% of the net income (taking into

account other financing facilities availed from other Banks/DFIs). .

Pre-Payment Penalty;

2 %pre-payment penalty on outstanding principal amount of finance being pre-paid.

Late Payment Charges;

Rs. 500/- per installment per month.

Insurance of Cars / Motor Vehicles;

Cars / Motor Vehicles financed are to be comprehensively insured with anyof the Insurance Companies listed on the approved panel of Soneri Bank.

Insurance Premium is payable up-front for each year during the life of the loan.Charges;

Documentation Charges (at actual). Income Estimation Charges (if applicable). Subject to fulfillment of eligibility criteria. Subject to change from time to time.

Soneri Personal Finance (Currently only offered in Northern Areas)

Purpose of Finance;

To meet medical expenses for self or dependents of applicants. To meet educational expenses of applicants children.


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To meet travel expenses for self and family members. To meet renovation expenses of self-owned residential property. To meet advance rent payment for rented residential property occupied by the

applicants.

To meet domestic needs.Financing Amount;

Up to Rs.0.5 Million

Eligible Borrowers;

Salaried Persons

Tenure;

Maximum repayment period of 5 years

Mark-up Rate;

1 Year KIBOR + 8% p.a., to be revised on each anniversary of finance

Processing Fee; Rs. 2,500/=

Service Length;

Minimum 2 years of confirmed service with present employer

Age;

At the time of maturity of the finance, applicants agemust not be more than 60 years

Debt Burden;

Total monthly repayment installments not to exceed 40% of the net take home salary

(taking into account other financing facilities availed from other Banks/DFIs).Pre-Payment Charges;

5% of the outstanding amount being prepaid

Late Payment Charges;

Rs. 500/- per installment per month.


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Electronic Banking

ATM / VISA Debit Card

Visa a Debit Card brings to you the ultimate facility of spending and making payments.

You are privileged to avail the unmatched opportunities and benefits of the VISA

CLASSIC Card and VISAGOLD Card. With the Buy Now Pay Now facility,

you pay directly from your bank account. Use your SONERI Debit Card wherever you

are and whenever you want.

Safer than Carrying Cash Pay dining, shopping, traveling, hotel and other bills at over 24 million outlets

displaying sign locally and internationally

Worldwide cash withdrawal facility at over 1 million ATMs displaying the sign Ease of Cash withdrawal on 1 LINK and ATM networks across Pakistan Credit facility available for GOLD Card Holders Accessibility of multiple accounts from a single card Makes money management easier 24/7 Automated Telephone Banking 24/7 Call Centre facility Cheque-free banking Funds Transfer facility between participating 1LINK member banks Attractive rewards on spending

Soneri Gold & Classic VISA

Debit Card

SCHEDULE OF CHARGES


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VISA GOLD Debit Card

Description Charges Joining Fee

NIL

Annual Charges

Rs. 550 per Card

Supplementary Card Charges

Rs. 500 per Card

Card Replacement Charges

Rs. 500 per Card

PIN Re-issuance Charges

NIL

VISA CLASSIC Debit Card

Description Charges Joining Fee

NIL

Annual Charges

Rs. 250 per Card

Supplementary Card Charges

Rs. 150 per Card

Card Replacement Charges

Rs. 300 per Card

PIN Re-issuance Charges

NIL

ATM Cash Withdrawal

Description Charges Local (at Soneri ATM) Charges

NIL


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Local (at 1-LINK/M.Net ATMs) Charges

Rs. 15 per Card

International Transactions (ATMs Displaying PLUS Logo)

Rs. 300Per Transaction or 3% of transaction amount whichever is higher

Purchase: (Point of Sale Terminal)

Description Charges Local

NIL

International

Rs. 300 per Transaction or2.5% of transaction amount whichever is higher

ATM Funds Transfer

Description Charges within any Soneri Bank Branch

Rs. 25 per Transaction

With any participating 1-Link Member Bank

Rs. 50 per Transaction

Other Charges

Description Charges*Arbitration fee on disputed transaction

Rupee equivalent of US $ 500

*Document Retrieval Charges Local

Rs. 250 per retrieval

*Document Retrieval Charges International

Rupee equivalent of US $ 10 per retrieval

Internet Banking

You can Pay Utility Bills, Transfer Funds, and access your Accountinformation anywhere Round-the-clock through Soneri Direct Internet Banking.

Features


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View your balance of account, latest transactions using Todays Transactionmenu

View your Statement of Account. You can view them online, download them inprintable format

You can pay the utility Bills for you and your dear ones Transfer Funds 24/7 from Soneri Direct Receive SMS ALERT on your Financial Transactions done from Soneri

Direct.(For SMS ALERT Registration, Please call at 0800-00500 / 111-

SONERI(766374) or contact your Bank Branch)

Fund Transfer:

Transfer funds to any Sooner bank account Transfer funds to any 1-LINK participating member banks account

Bill Payment:

Telecom/Mobile : Ufone, Warid, Telenor (Post Paid, prepaid)

Electricity: KESC, LESCO, GEPCO, HESCO. GAS: SSGC,SNGPL.

History:

View history of your Soneri Internet Banking activities using History Menu (for the

requests sent using Internet Banking Only) It includes:

Funds Transfer History Bill Payment History Login History

Upcoming Attractions:

Cheque Book Request Physical Account Statement Request


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Cheque Free Banking

No Cheque book 300,000/ Per day Time Saving No Signature required No charges Can be used at POS Terminal deployed branches

At present, our cardholders (ATM/Debit Cards and Soneri Banking Cards) may

withdraw cash through use of their cards at ATM of 1-Link Switch and M.Net Switch

member banks. However due to constraints on Cash Dispensing capacity of ATMs,

Soneri Banking Card holders may draw only up to Rs. 25000/- per day from ATMs.

Recognizing the fact that our customers do not always carry with them the cheque books

issued to them for operation on their account and that they may need to withdraw cash

in excess of the per day withdrawal limit for ATMs, Soneri Bank has introduced

CHEQUE FREE BANKING whereby our cards holders may withdraw cash up to a

maximum of Rs.300, 000/- per day through use of their cards at Point of Sale Terminals

installed at our designated branches.

Eligibility:

If you are having Soneri Banking Card, if you are maintaining a Soneri Bank PKR

Current or Savings account Single or Joint account with either signatory authorized to

operate the account, a further supplementary card can also be issued to the second

account holder. All Soneri Banking Card holders use debit card facility.

Service Availability:

CHEQUE FREE BANKING is available at branches equipped with point of sale (POS)

Terminals offering the following services during the counter hours on real time basis.


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Balance Enquiry:

The POS Terminal may also be used for Balance Enquiry of accounts linked to the card.

Cash Withdrawals:

CHEQUE FREE BANKING shall be made available through POS Terminal installed at

dedicated cash counters at branches manned by a cashier.

Telephone Banking:

You can conduct your banking from anywhere and at any time you want. Dial 111

SONERI (111-766374) to reach our Customer Services Call Center. With Telephone

Banking, You can access all the information you need without making a trip to the

branch. This means no Parking to find, no traffic to flight and no standing inline. At

home, at work or on the go, all you need is a touch-tone telephone, your card number

and the T-PIN to access your bank account, 24 hours a day, 7 days a week.

ELIGBILITY:

If you are having Sooner Banking Card, if you are maintaining a Sooner Bank PKR

Current or Savings account Single or Joint account with either signatory authorized to

operate the account, a further supplementary card can also be issued to the second

account holder. All Sooner Banking Card holders use debit card facility.

AVAILABLE SERVICES:

Balance Enquiry Today's Transaction by Voice


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Instant statement of Account through Fax Request for Computer Generated Statement of Account Request for cherub book Stop mark of lost Sooner Banking Card Change your T-PIN Latest Fore Rates Product Information

Interactive voice prompt in English or Urdu language will guide you through the

process. Soneri Banking Card holders will have access to Telephone Banking basic

facilities at no additional cost.

Service Provided:

Request of checkbook Lost Card Report Balance Inquiry Request of detailed statement By Fax T-Pin Change Request of detailed Statement

Utility Bills Payment

Soneri Bank VISA Debit Card holders can pay their bills using Soneri Bank Internet

Banking, Call Centre and ATM Services.

No need to stand in a bank queue.


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No need to carry cash. Easy way of paying bills for you and your dear ones. Bills once paid are automatically registered in our system. 24 hours a day, 7 days a week service from anywhere across Pakistan

or worldwide.

Available Services: Service is currently available for payment of:

KESC, LESCO, GEPCO, HESCO. SNGPL, SSGC. Warid, Ufone, Telenor (Prepaid and Postpaid).

Easy Steps for Utility Bills Payments through Internet Banking:

Log on towww.soneribankonline.com.pk

or simply click on the Soneri Direct logo available our website Enter User name and Password for SoneriDirect Click on Bill Payment option Select Billing Type Telephone/Electricity/Gas Select the Company enter Consumer Number or Mobile number Enter four digit F-PIN (generate your FPIN before any transaction for the

securitypurpose)

Confirm your transaction Confirmation SMS and Email would be sent on your registered* Mobile

Number and Email Address

Easy Steps for Utility Bills Payments through Call Centre:

Call 0800-00500 or 111-766-374 from the same number available in our records Enter your Soneri Visa Debit Card number. and T-PIN for the validation purpose
http://www.soneribankonline.com.pk/http://www.soneribankonline.com.pk/http://www.soneribankonline.com.pk/http://www.soneribankonline.com.pk/


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Press 0 to talk to the Phone Banking Officer Ask Phone Banking officer to pay your desired Utility Bills Confirmation SMS would be sent on your registered* Mobile Number

Easy Steps for Utility Bills Payments through ATMs:

Insert your Soneri Visa Debit Card in any Soneri ATM Enter your ATM PIN code Select Smart Option Utility Bill Payment Select Utility Company Enter Consumer Number or Mobile Number Confirm your transaction Get a transaction receipt and Confirmation SMS on your registered* Mobile

Number for the SMS Alerts Registration, simply call 0800-00500 or 111-766-374

fromyour given number or you may contactyour respective branch

Departments of SBL

General Banking

ACCOUNT OPENING

Account opening are following form:

For single, sole proprietorship & joint personal For partnership, limited Company, trust, clubs etc. Necessary Requirements for

Opening an Account for Single, Sole Proprietorship & Joint Personal

Copy of CNIC. There must be account in the same branch of introducer. KYC. For sole proprietorship NTN certificate is required.


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World Check. Sole proprietorship submits the letter head.Note:

After receiving verification from NADRA the people have opened theaccount.Necessary Document for Partnership, Limited Company, Trust, Clubs:

All partners submit attested photocopy of CNIC. Attested photocopy of partnership deed duly signed by all partners. Firms registration attested photocopy should be submitted to registrarof

firm.

Submit the authority letter in inventive in good deed of the person allowedtomaneuver on the account of the firm.

KYC is required. NTN certificate is also required. World Check.

Clearing:

The second most significant of general banking is clearing. In clearing some

vitalterminologies come which are,

Banker cheques Types of clearing Standing Instruction Daily Fund Transferring IBDA OBC IBC

1) Banker Cheques

In the bankers cheque all the expenses of the bank are record on daily bases. Such as:

OCS charges TCS charges Stationary standard water Utility Bills Generator Diesel


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2) Types of Clearing

Main clearing type is:

Normal clearing Special clearing Intercity clearingNormalClearingThere are two type of normal clearing: Internal cheque External cheque Internal Cheques:It is that type of normal clearing in which are specified by the customer of the

equivalent branch. The clearing department test out the position of the account if the

position of account would be ok, then they credited the account of the next party and

debited theaccount of their customer.

External Cheques:The cheque comes from the other bank in the same city is called external cheque. These

cheques are delivering by NIFT. Clearing department check the position of theaccount

holders. If the of the position account is ok, then they pass the transaction. Incase of not

they return the cheque to NIFT.

Special Clearing:

NIFT given these cheques to bank and inform the bank to transfer the amount to

specific account. Bank is answerable to pass the transaction according to the instruction


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given by the customer. Bank Charges on special clearing is Rs.600. The bank debits

these charges from customer account.

Standing Instruction

In this the customer gives the standing instructions to the banker. According to the

instruction given by the customer cash will be transfer to next parts account.

Example:If customers instruct the bank if his utility bills come, bank has right to obtain

these bills Nand pass the transaction, or any others vouchers of customer etc.

Daily Fund Transferring

This is the account in which the bank transfers the funds to customers main account

where account holder wants.

Example: Batta has an account in many cities like (Peshawar, Header Abad, Lahore,

Rawalpindi, and Karachi) .The Accounts manager of the company instruct the bank that

banks should transfer their fund to their main account in Rawalpindi. So HQ-Soneri

Bank instruct their branches that they should transfer the funds of Batta to companys

main account in Rawalpindi.

IBDA (Bank Debit Adjustment)

In case of mutual expenses the head office have right to debit the account in IBDA.When

they have debited their account the Head office sends IDBA note to its branch.For

example: Soneri G.M Abad had sent request for generator. Soneri Head Quarter has

purchased the generator on the behalf of G.M Abad branch, and debited the account of

G.M Abad Branch with that amount.


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OBC (Outward Bills for Collection)

The bank sends outward bill collection to another bank in case where state bank does

not exist.OBC send by one bank to another bank, where State Bank is not exists.

Inward Bills for Collection (IBC)

The bank sends inward bills collection to another bank where state bank does not

exist.For other bank OBC would be IBC If one bank sends OBC to other bank.

Realization and Un-Realization:

Three steps are there in realization of cheque in clearing.

Shadow Realized Unrealized

Shadow:Shadow just record and till the cheque is not clear.

Realized:After receiving a notice of clearing from other bank then bank realized entry.

Unrealized:We removed cheque from the shadow in case if cheque is not clear, then

we unrealizedthe cheque.

Remittances

Instruments of Negotiability:

The Draft on Demand(D.D) The Pay orders


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The ATM CardsThe Draft on Demand:

The large organization and even the large amount are sending through on D.D

becauseboth parties are not certain due to risk. Therefore the customer request for D.D

after verifying the status of account of the party who is make this note in the favor of

other party. The bank is responsible for the payment to the party after issuing the draft.

NOTE: The validity of draft is six month and it is used for outside the city.

Pay Order:

In case of uncertainty between parties then they requested for pay order instead

of cheque. Pay order reduce the risk. After cheque pay order is the most frequently

usingbanks instrument. After verifying the status of account of the party who is makes

thisnote in the favor of other party. The bank is responsible for the payment to the

partyafter issuing the pay order.

NOTE: The validity of draft is six month and it is used for outside the city.

ATM & CREDIT:

CardsSoneri Banking Card offers well-located and 24-Hours-a-day, 365 days a year right

touse to ATMs crossways the country. When itinerant within Pakistan, make use of

theCard at Soneri banks own system of ATMs and thousands of ATMs displaying

moreover the 1-link or M-Net symbols.

Eligibility:


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The account holder of Soneri bank can as well be valid for a Debit Card services.

If account holder is have Soneri Banking Card, if account holder is maintaining a

Soneribank PKR Current or Savings account Single or Joint account with also

participant allowed to operate the account, a more supplementary card can also be issue

to thenext account holder. All Soneri Banking Card holders use debit card facility. ATM

Access across All over Pakistan: The services of cash withdrawals and Balance inquiry

exist by at all of the ATM inPakistan.

Available Services:

Cash Withdrawal:

The owner of ATM card is able to withdraw cash as of your account(s) up to

Rs.25,000per day in multiples of Rs.500, and Rs.1, 000 currency notes.

Cash Department

In cash department these following books are maintain:

Receiving cashier books Token Book Paying cashier Book Scroll Books Cash Balance Book.

The transitions record in scroll book and cash receiver book when cash received

atcounter. These books are balanced with each other at end of the day. The cheque

or any negotiable instrument when presented at counter for payment, they will berecord


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the entry in the token book and token is issued to the client. The token andcashier make

entry in the payment book and after that payment is made to thepayee. At the closing of

the day, the token book and paying cashier book isbalanced .The consolidate figure of

receiving and payments of cash is enter in thebalance book and drawn closing balance of

cash .Ending balance = opening balance + receiptpayment.

The cash department is a crucial department. Since cash is the mainly liquid asset

andgenerally frauds are prepared in this department, therefore, further be concerned

istaken in this department and no one is permitted to enter or put down the area freely.

Mostly, cash area is grilled and its door is under the supervision of the head of

thatdepartment. The check the books preserve in this department.


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Field Of Activities (Job Description)

I worked at Soneri Bank Limited, MULTAN as an internee. The bank Manager told me

about the rules and regulations and a brief history of the bank. Later on, he told me the

basics of some operations of the departments in the bank. Though, I was supposed to

serve in all possible departments, yet I served the Accounts department the most.

Work Done

During my six week internship, I fulfilled my assigned duties with integrity. I fulfilled all

my duties on time. At the accomplishment of each duty, my work was appraised by the

Branch manager. The duties that I have accomplished during the internship period are

givenbelow.

Opening new account of individuals customers Checking the balance of remittances ledgers. Passing the entries of daily fund transfers In clearing department, I checked the cheque of different banks and of

thecustomers.

Passing entries of Utilities bills in credit or debit memo.Well management allowed as working on those areas where the chances of errors

areless. During my internship, Ive found that in banking sector concentration and

consistency is of utmost importance. Your little mistake can create big problem.


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TRADE DEPT

In the Trade Dept., I was guided by Mr. Noman Kamran. He made me go through the

documents of the L/C.I came to know about SWIFT (Society for WorldWide InterBank

Financial Transactions).It is a unique code or number of each bank.

Import/Export can be done in 3 ways,

L/C: Safest way as both the importer and the exporter are guaranteed by thebank.

Contract: In contract all the above parties are involved but there are nospecified dates to do so on. So both the importer and exporter have to face some

risk.

Advance Payment:Here the importer makes advance payment to the exporterto ship the goods. Here the importer is at high risk.

The A/Cs of banks maintained in foreign countries are known as Nostro.Similarly foreign banks A/Cs maintained in our country is known as Wostro.

GENERAL BANKING & A/C OPENING:

Cash department is the main department of the bank where all the activities regarding

cash take place. For Example Deposits of Cash, Withdrawals of Cash, presenting a

cheque for encashment and other cash activities.


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Cash Receipt:

Cash may be received by using any of the following documents:

Pay in Slip Credit Voucher

Cash Payment:

Cash may be paid through using any of the following documents:

1. Cheque.2. Demand Draft.3. Pay Order.4. Debit Voucher.5. Telegraphic Transfer.

Books Maintained by the Cash Department:

The following books are prepared by the cashier,

Receiving Cash Book Paying Cash Book Scroll Book Cash Balance Book

When cash is received in counter, it is entered in the Scroll Book and the Receiving Cash

Book. At the end of day these are balanced with each other. The consolidated Figure of

receipt and payment of cash is entered in the Cash Balance Book and then closing

balance of cash is drawn.

Opening Balance + Receipts Payments = Closing Balance


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The cash Department plays an enormous role, because cash is the most liquid asset and

mostly frauds are done in this department. Therefore, extra care is to be taken in this

department and nobody is allowed to enter or leave the area freely. The Cash Area is

under the supervision of the head of Cash Department. Officer checks all the books

maintained in this department.

ACCOUNTS OPENING DEPARTMENT:

The Primary Function of this department is to open different types of accounts offered

by the bank on the request of a particular customer.

Another function of this department is to issue cheque books on presentation of

requisition slip; if an account is newly open then the requisition slip is attached with the

Account Opening Form and is known as Form-A.

Different types of Account which are offered by the Bank for its customer are:

PLS Saving Account Soneri Saving Account Current Accounts Fixed Deposits Account Basic Banking Account

The customers opening current, saving and Soneri saving accounts can be categorized as

following:

Individual


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Partnership Firm Company Trust Others

Current Accounts:

Current A/c is basically used to meet the daily transactions. Current account provides

safety to the customers money, gives the advantage for paying debts by the convenient

and safe means of sending cheques through the post thus avoiding the trouble and loss.

No return on Balance No transaction restriction No minimum amount requirement No maximum amount requirement

Saving Accounts:

In case of saving accounts, account holder gets profit. In Soneri Bank Ltd. saving a/c is

operated just like a current a/c and there is no main difference between current & saving

account except profit.

Key Features of this account 6% return on the balance amount after 6 months


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No restriction on withdrawals Profits are paid bi annually

Soneri Saving Accounts:

In case of Soneri saving a/cs, account holder gets more profit than amount deposited in

saving account. In Soneri Saving Account, the client gets profit on daily basis. In Soneri

Bank Ltd, Soneri Saving a/c is operated just like a current a/c and there is no main

difference between current & saving account except profit.

Basic Banking Accounts:

Basic Banking account is non-profit bearing account. It may be opened in the Pak

Rupees by individuals including minors under guardianship.

Fixed Deposit Accounts:

Term deposit is offered by Soneri Bank to Individuals (in single or joint names), Minors

(to be operated by the guardian), Charitable Institutions, Provident Fund and other

funds of benevolent nature local bodies, Autonomous Corporations, Limited Companies,

Firms, Associations, Educational Institutions etc who have the intention of retaining

their savings for a fixed period thereby earning a higher rate of profit. The Term Deposit

allows you to save a fixed amount in Pak Rupee for a set period ranging from 1 month to

60 months at a provisional and attractive profit rate. The depositor has the option to

reinvest the deposit automatically with or without profit.

This Department has the following books.


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Accounts Opened Book Accounts Closed Book Cheque Book Issued Register

Opening an Account:

In order to open an account of any type, first of all, the customers have to fill a form &

related Performas prescribed by the bank. The person is required to bring at least one

reference or introduction for opening the account. Introducer must be the person, who

has any nature of account with SBL. But the signature of the introducer must be

authentic.

Some important information, regarding introducer e.g. the name and account number

of the introducer is written on the space, provided on the account opening form. Then in

order to find out whether he is a true introducer or not, a letter of thanks is sent to him

on daily account opening basis, to him for saying thanks to him for this introduction, so

that anything wrong may come into notice. But if the introducer for the account opening

is the staff member of the bank, then there is no need to send the letter of thanks. There

are different requirements for different types of accounts and account holders.

Specimen Signature Card:

When an account is opened with a banker customer gives the banker a specimen of the

form of signature, which would appear on all his cheques to express his authority for the

payment of cheques drawn on his banker. The specimen is taken on a specimen


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signature card, different specimen signature card are used for Current, Saving and

Soneri Saving a/cs.

Issuance of Cheque-Books:

Cheque book will be issue on application of the account holder, which is called

Requisition Slip for issuance of cheque book. For the new account holder, a requisition

slip, called FORM A is used as a requisition slip and after that requisition slip is attach

in the cheque book.

On both slip, it is required from customer to disclose following information:

Account No Account Title Date

Signature

AddressAt the time of issuance of cheque book, the concerned officer write cheque numbers

(from - to) on the space given on slip.

Account number (through stamp) will be put not only title page of cheque book (title of

account will also mention), but also on the every cheque of cheque book. Cheque books

are available containing different number of leaves from 10 to 100, which is issued to

customers according to the history of the transaction he or she made.

Entry in Register of Issuance of Cheque-Book:


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Following entries will be marked in the register:

Date Serial number of cheques (from- to) Title of account Account Number Initials of authorize person

Name & signature of receiver of cheque book (if account holder himself then self word

will be use) this signature should be match with the signature which is on application

slip if account holder himself.

If Cheque-Book is Lost then:

If customer loses his/her cheque-book, he/she will have to follow the procedure as given

below:

If cheque book is lost then the account of holder is debited by Rs. 100, as a fineto make a stop payment.

A form called B-Form is given to account holder by which he requests thathe/she has lost the requisition slip enclosed with his/her cheque book and

wants cheque book.

At this position account holder is also required to mention the Position inwhich it was lost and there is also need of guarantors, who must be the


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account holder of Soneri Bank Limited, and his or her balance of account is

greater than the balance of the person, for whom he provide guarantee.

CLEARING DEPARTMENT:

This Department is made for the clearing of cheques that are received from other

branches of Soneri Bank or from other banks. In this department all cheques received

from the drawer bank through NIFT (National Institute of Facilitation Technology) have

to be scrutinized and then deposited to the Beneficiary Account. NIFT is a private

organization, which scrutinizes the validity of cheques and all the cheques are moving

within Pakistan under the supervision of NIFT. Clearing is Basically of 2 Types, and

these two types are:

Branch Outward Clearing:

Cheques, drafts or pay orders drawn on other bank or other branches of same bank are

deposited by the bank Account Holders in Clearing Department and then these cheques

are sent to the Issuing Branch for getting them cleared through NIFT.

Different Books used in Outward Clearing are

1. Outward bills for collection register.2. Outward clearing return register.

Branch Inward Clearing:


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Cheques or other instruments which are drawn on bank own branches by other banks

are received from NIFT representative and then these received cheques are cleared for

payment.

Different Books used in inward clearing are:

1. Inward bills for collection register.2. Inward clearing return register.

Procedure:

Whenever a cheque is received for collection, at first the branch-crossing stamp is

affixed on the face of the cheques. After that the entry is made in Software SonaWare

(version 5.6) 1stclearing stamp is also affixed on the face of the cheques. Then a stamp

stating that the amount credited to the customer account and require signature of

authorized officer is affixed on the back of the stamp along with the customer Account

Number. At the end of the day, Clearing Sheet is obtained from the System in order to

confirm that out of all the transactions recorded are handed over to the representative of

the NIFT. The NIFT representative then collects these cheques from the bank. The

credit slips are posted in Shadow i.e. these are kept in temporary account called

SHADOW and is released to the actual account when the fate (confirmation of the

clearance) arrives.

REMITTANCE DEPARTMENT:

Banks are source to provide the liquidity to organization. For this purpose, the banks

often are to engage in transferring funds from one place to another. The department of


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bank that deals with this transferring of fund is called remittance department. This

department also issues the monetary instruments which can be safely en-cashed by the

person in whose favor these instruments are issued

Remittance is of following types and different documents used for remittance are:

1. Demand Draft (DD)2. Payment Order (PO)3. Telegraphic Transfer (TT)4. OBC5. IBC

Procedure:

First the bank receives a written request in shape of Application form; from the

customer to issue, with the payment in cash or cheque, covering the amount of Demand

Draft. Telegraphic Transfer, Pay Order and it also contains the commission of the bank.

While issuing a bank draft it is necessary that the draft should be free from alterations

and in case of alteration the alteration must be duly signed by the authorized officer. All

the details must be written clearly in ink. After issuance a demand draft and pay order, it

is handed over to the applicant and its advice containing the particulars of the draft is

sent to drawer branch with its necessary information and payment of the draft on its

presentation.


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The bank is operating with 233 branches and has plans to add a number of new

branches. Diversification of operations is continuing and the bank is looking forward to

attain growth through broadening the consumer financing facilities, SMEs and

Agricultural Credit.

Soneri Bank Limited has launched VISA Gold and Classic Debit Card for customers

which are linked directly to the accounts. The card is prepared globally at over 24

million VISA outlets for spending to avoid carrying of cash and travelers cheques. The

card is also accepted at over 1 million ATMs locally as well as internationally to

withdraw cash. The customers are now offered Internet Banking facility to view their

Statement of Account anytime and anywhere thus making 24 hours banking more

effective. Telephone banking for real-time balance enquiry, instant statement of account

through fax etc. is also available. Call Centre facilities are fully functional offering round

the clock services to the customers and the potential customers as well.

The SWIFT online communication and messaging services for International Banking are

available to all the branches dealing in Foreign Exchange business for incoming and

outgoing messages. Soneri Bank has also started automated queuing system designated

branches to offer more organized, disciplined and secured cash counter services.

The board has approved the interim issue of bonus shares @ 20%.

The Pakistan Credit Rating Agency Limited (PACRA) has maintained banks credit

rating atAA-for the long-term,A1+ for the short-term andA+ for the Term Finance

Certificates reflecting banks well maintained risk profile with preserved sound asset

quality.


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SWOT ANALYSIS

There are following strength weakness opportunity and threats for SBL;

Strength:

Loyal workforce and satisfied Customers.SBL collaborate with different cellular

companies to provide bank statement ontheir customers cell phone.

The Pakistan Credit rating Agency Limited (PACRA) has maintained banks credit

rating. SBL has been awarded an AA- for long term and A1+ for theshort term and

A+ for the Term Finance. Certificates reflecting banks well maintained risk profile

with preserved sound asset quality.In order to maintain an effective communication of

information regarding theneed of valued client bank has designed its website to be user

friendly aspossible. ATM card facility has proven to be success. The ATM Card can be

used atany branches who are the member of 1-Link agreement to withdraw money.The

Soneri ATM Card is also the Soneri Debit Card. Providing superior service, innovation,

specialized products and professionalguidance is the main objective of the

Bank.Branches are also being opened in distant areas like Gilgit and Remote areasare

being linked online. The Bank has its own WEB SITE which customer can visit to

acquire information about the Bank.

Weaknesses:

As per bank policy, advertising and publicity is not extensively emphasized.Through

advertisement customers could be kept abreast with the product andservices.


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The main focus of SBL is major cities of Pakistan. Its direly needed to extenditsnetwork

and people should be educated about the functioning of bank.Poor employee

development and promotion. During the training the trainer couldntgave them proper

information. So the trainee faces problem.

Defensive approach in lending.Bank is in any other country. So the bank hasto incur

additional cost for correspondent banking.

Opportunities:

In the prevailing scenario, SBL should penetrate further and capturevarious corporate

customer as well as retail customer by expanding their network.In addition to the

excellent routine banking, it has earned a good name by offering special products like

Soneri car finance, ghar finance and personalfinance. So the penetration of these

products could enhance the marketsshareSBL can enjoy handsome return its funding

base by investing in capitalmarkets in the foreign countries.If SBL focusing on

advertisement it would be good for organization, becausepromotions makes people

know about the products of SBL.Management should also open new branches is rural

areas to capture marketshare.

Threats:

Some developments in the external environment represent threats. Soneri Bankis as

such facing no large threats. Except that there are very large numbers of privatebanks in

the market which are providing the same services to its customers. They can overcome

this threat by:


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Delivering the benefits better than any actual or potential competitors. Target market be located and reached with a cost effective media. Bank can introduce new capabilities. By offering products at the reasonable prices to which the common man

shouldhave easy excess.

CONCLUSION OF SWOT ANALYSIS

Since SBL has decent strengths and opportunities in the market, its market share

isincreasing and it is expanding its branches rapidly. So I concluded that SBL is

adoptingand implementing on Growth Strategy.


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Conclusion

As I have studied and analyzed SBL I found out that this a good bank as its working,

management is concerned. First of all the reason of this is that there is no directivestyle

in the management of Soneri Bank and which shows that there is decentralizationin the

Bank and every branch manager can take decision according to the situation.Soneri

Bank is providing their customers with wide range of services including onlinebanking,

phone banking and some of their new products in the pipeline; include ATMnetwork etc

shows that Soneri Bank is taking good care of their customers. Soneri Bank made heavy

investments, towards enhancing its capabilities in the area of automation and

technology. Soneri Bank is well positioned to meet client needs; withimproved

competitive advantage.The essence of their business philosophy is to cater to the

banking requirements of small & medium sized entrepreneurs, providing

them qualitative & competitive servicesof conventional and all Islamic banking

with emphasis on encouraging exports. Their success is because of having branches in

many northern areas but they shouldincrease the number of branches to readily

accessible to wide range of people in thiscompetitive environment, of this new products

andservices. And from the financial and when I conduct comparative analysis with other

banks Ifound that it is somewhat better than others, and from the analysis of previous

year Iconcluded that it is improving and in 2012 profits are more than the previous year.

So Ican say that Soneri Bank is performing very well.Soneri bank Limited is engaged in

banking service, and operate more than 233 branches including four Islamic Banking

Branches in Pakistan. The bank operatesin four segment corporate finance, trading and

sales, retail banking andcommercial banking. Within the span of 20 years, SBL has

become the one of the largest private bank inthe country. There are about 112


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correspondent banks in 31 countries of the world.Its capital and reserves level is

increasing day-by-day. Their main objective is toprovide professional, personalized and

efficient service to the clients at all the times.

SBL is always looking forward to provide new and better services than their competitors.

They have told me that two more branches will be operational by the end of this year.

SBL is adopting and implementing on Growth Strategy. These branches are located in

commercial areas. . They have clearly defined values and norms and they strictly

practice their norms and values.To develop Soneri bank limited into an aggressive and

dynamic financial institution having the capabilities to provide personalized service to

the customers with cuttingedge technology and a wide range of products, and during the

process to ensure maximum return on assets with ultimate goal of serving the economy

and society.

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Documents

Intrnship Report by Iram