Inte

rpers

onal an

d C

ivic

com

pete

nce

This project has been funded with support from the European Commission. This [publication] communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Interpersonal, Intercultural, Social

and Civic competences

Module Information

Inte

rpers

onal an

d C

ivic

com

pete

nce

This project has been funded with support from the European Commission. This [publication] communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Module Aims• The aim of this learning session is to include all forms of

knowledge and behaviour that an individual needs to

have in order to be able to participate in an efficient

and constructive way in social life and be able to

resolve conflict. Communication and interpersonal

effectiveness skills, improvement of cross cultural

communication, development of the social and civic

competence as well as basic issues of the European

Union are included in the module.

Inte

rpers

onal an

d C

ivic

com

pete

nce

This project has been funded with support from the European Commission. This [publication] communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Module Objectives

• A general objective is to improve the interpersonal,

intercultural, social and civic competences.

• More specifically:– Understand different types of communication– Realise the importance of body language– Understand distances and positions– Develop interpersonal communication competence– Understand different types of dress code and when each

is appropriate

Inte

rpers

onal an

d C

ivic

com

pete

nce

This project has been funded with support from the European Commission. This [publication] communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Module Objectives– Improve work and life balance– Improve cross cultural communication– Develop social competence through the understanding

of concepts of individual, group and society– Develop civic competence through the understanding of

concepts such as civil and political rights, different types of government, democracy and citizenship

– Develop knowledge on European Union issues such as rights, freedoms and principles, institution and policy makers

– Understand emigration and immigration

Inte

rpers

onal an

d C

ivic

com

pete

nce

This project has been funded with support from the European Commission. This [publication] communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Module Structure• Lesson1-Interpersonal, Intercultural and Social

Competences:– Introducing Interpersonal Competence

• Types of communication • Internal and External Communication• How information is transmitted• Our voice• The magic of body language• Are non verbal signs innate or acquired?• Distances and positions• Interpersonal Communication

– Active Listening– Show interest and respect for others– Code of Conduct

• Dress Code

Inte

rpers

onal an

d C

ivic

com

pete

nce

This project has been funded with support from the European Commission. This [publication] communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Module Structure– Work-life balance – Introducing Cross-cultural communication

• Strategies for effective cross cultural communication• Manners accepted or promoted in different societies

• Lesson 2: Social and civic competence– Introducing Social Competence

• Definitions– Individual– Group– Society

Inte

rpers

onal an

d C

ivic

com

pete

nce

This project has been funded with support from the European Commission. This [publication] communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Module Structure– Culture

• Definitions• Hofstede Dimensions of Culture

– Power distance– Individualism– Uncertainty Avoidance– Masculinity

– Civic Competences• Civil and political rights• Types of government

– Knowledge of key figures in local and national governments• Understanding Democracy and citizenship• The European Union

– Charter of Fundamental Rights of the European Union and the Treaties

– Institutions and policy making• Emigration and Immigration