International Council on Hotel, Restaurant ... · Hospitality Competencies Amit Sharma is Chair of Vice President ... • Hospitality & Tourism Consultants • Hospitality Tourism

CHRIE Communiqué 1May 2017

CHRIE

May 2017 Volume 31 • Number 5

International Council on Hotel, Restaurant, & Institutional Education • 2810 N. Parham Road, Suite 230 • Richmond, Virginia USA 23294

Telephone: 01 (804) 346-4800 • Fax: 01 (804) 346-5009 • [email protected] • www.chrie.org

Coming Together for Hospitality Competencies

Amit Sharma is Chair of Vice President for ICHRIE and Associate Professor at Pennsylvania State University.

Board Activities and UpdatesMokie Steiskal is President of ICHRIE and Chairperson Emeritus at Columbus State Community College.

continued on page 10

Competencies have been defined and used for selecting employees for now over 30 years. While the idea of

competencies is not new, their role in articulating the value proposition in education remains critical, and one that continues to grow in importance. At least four issues come to mind, and I am sure you could add to this list.

First and foremost, competencies allow better communication of the value of education for our students. We have rallied different terminologies over the years to describe who we are, and what our education represents. Competencies could help us better articulate this message. The other day I was reading a University handout on assessment, and realized how competencies facilitate assessment process of our programs.

Secondly, competencies can help us continue enhancing the value proposition for our students. Assessment in higher education is increasingly becoming an essential requirement, and rightfully so. We need an ongoing assessment of our programs. If competencies can enhance assessment, then it helps us in academics close the loop on our value proposition for our students.

Third, competencies can provide industry a clear communication of skills and abilities of our graduates. This is an important level of transparency, as it reduces uncertainty for all those involved in the process. Low uncertainty in recruitment could ensure strong placement rates of our graduates, and better hiring decisions for the industry. This of course provides feedback into the system, by helping programs in the enrollment process. Finally, development efforts could be better focused for those interested in supporting our educational programs. Clarity of knowing how our programs improve the lives

The election results for new Board Members are in! I want to congratulate the new ICHRIE Board Members: Vice

President—Chris Roberts, Secretary—Alecia Douglas, Director of Education—Catherine Curtis and our returning Board member as Director of Marketing—Michael O’Fallon. But more importantly, I want to thank all of you who were on the ballot. I appreciate your willingness to serve ICHRIE and hope that you will continue to do so. In other Board action, the Board of Directors has voted to move forward on performing a Comprehensive Organizational Review (COR). This review is being done to determine what we, as an organization, are about and who we serve and how best to provide that service. ICHRIE needs to meet the expectations of our members and our potential members in ways we, perhaps, have not as yet done. ICHRIE best serves its members when it is relevant, current, and forward thinking.

Information to inform the outcome will be gathered using a variety of research methodologies. Each of the members will be asked to provide input during this process. The anticipation is that ICHRIE will also attempt to reach out to lapsed members and potential members in an effort determine their expectations of an organization with which they want to be aligned. This is a process that will not be accomplished overnight and will require time, intelligence gathering, the best thinking of our members, and decision making based on the information gathered. I am asking all of you to provide input, answer the surveys, attend the workshops, or respond in other ways as asked so that we can move forward with input from all of you. Expect to hear more about the COR process in the coming months. The goal is that, in two to three years’ time, a vibrant and relevant ICHRIE will result from the hard work it will require to get there!

2 CHRIE Communiqué May 2017

To Share or Not to Share?Kathy McCarty, Chief Executive Officer, International CHRIE

CHRIE Communiqué(USPS) 734-430 (ISSN) 1042-5918

is published monthly by the International Council on Hotel, Restaurant and Institutional Education,

at 2810 North Parham Road, Suite 230, Richmond, Virginia USA 23294. Periodicals postage paid at Richmond, Virginia and at additional offices.Postmaster: Send address changes to CHRIE

Communiqué The International Council on Hotel, Restaurant and Institutional Education, 2810 North Parham Road, Suite 230,

Richmond Virginia 23294 USATelephone 01.804.346.4800; FAX 01.804.346.5009;

Email: [email protected] • www.chrie.orgMembership in ICHRIE includes a

subscription to CHRIE Communiqué. Nonmember subscriptions are US $65

US$75 in Canada • US $85 Internationally.Publisher: Kathy McCarty

© 2016 International Council onHotel, Restaurant and Institutional Education.

We are pleased to recognize the following ICHRIE members for exceptional contributions:

International CHRIE Corporate Partners 2016 - 2017

Titanium PartnersMarriott International

Platinum PartnersThe American Hotel and Lodging Educational

Institute • Smith Travel Research

Gold PartnersCornell University • Cvent • Knowledge Matters • The Pennsylvania State University • Wiley & Sons

Silver Partners California State Polytechnic University Pomona • DePaul University • Hyatt • Johnson & Wales

University • University of Houston • White Lodging

Bronze PartnersCesar Ritz Colleges Switzerland • The Hong Kong

Polytechnic University • REDGlobal Simulations and Certifications • Russell Partnership • University of

Delaware

ICHRIE Corporate MembersACCOR • The American Hotel and Lodging

Educational Institute • Athina Palace • Chevy Chase Club • Cruise & Hotel Industry • Cvent • Drury

Hotels • Eisenstodt Associates, Inc. • Foundation Nestle Pro Gastronomia • Hilton Worldwide • HOSCO

• Hospitality & Tourism Consultants • Hospitality Tourism Strategies • Hotel Rudrakshya Pvt. Ltd • HSMAI • Hyatt Hotels & Resorts • Institute of

Hospitality • Island Training Solutions • Jumeirah Group • Kate Burda & Company • Knowledge Matters • Marriott International • Multicultural Foodservice

& Hospitality Allicance • Nova Scotia Tourism Human Resource Council • PMGH —PM Hospitality Group LLC • Powerful Resources Hotels & Resorts Co.

Ltd. • Red Global Simulations and Certifications • Safehotels Alliance AB • Smith Travel Research • So Toulouse • The Total Simulator Company Ltd. • The

Wesley Hotel • White Lodging • Wiley & Sons • Xenia Hotels & Resorts, Inc.

www.chrie.org

Lately I’ve been hearing a lot more conversation about everyone’s budget being tight and people looking for ways to economize. Both schools and companies seem to be more intently focused on the trend of spending their limited budgets wisely. With rising airline and hotel room

prices, this seems to be especially true when making travel choices.

Just recently I had a discussion with my niece about getting away for a weekend adventure and when booking the hotel room, we decided to share a room rather than book separate accommodations. The choice was pretty simple because we know we are “travel compatible” and wanted as much money within our budget as possible for as many “fun” activities as we could cram into one weekend.

This idea of room sharing was brought up during our January board of directors meeting by our secretary, Dr. Toni Repetti. The discussion that followed centered on the very idea that having the option of sharing hotel room accommodations and costs might just make the difference between someone being able to afford to attend conference. Over the past few months, Dr. Repetti has been working with Amie Grayson in the ICHRIE office to make this option of room sharing at conference a reality.

I’m happy to report that for the annual conference being held this July in Baltimore, ICHRIE is offering attendees a way to share hotel accommodations. Under the members’ portal of the ICHRIE website, we’ve set up a discussion to find potential room sharing partners. The discussion forum is "Looking for a Roommate" under the '2017 Conference Room Share' grouping. You can use this forum to find a room or request a roommate, to post your interest (have a room and want a roommate) or (need a room and a roommate) along with contact information. It is the members’ responsibility to handle all logistics. This forum is only being set up as a convenience for our members, so ICHRIE will not be moderating or pairing any interested parties.

For the Baltimore conference, I am participating in the room sharing option. I am travel compatible with my roommate and sharing a room will definitely enrich the overall conference experience in a very good way. I have no doubt that the room we will be sharing will give us the opportunity to catch up with each other’s lives and will most definitely be filled with much laughter.

I know that the idea of sharing a hotel room isn’t for everyone, but the cost savings could be enormous and for some people it will enable them to afford to attend. I encourage everyone who is planning to come to this year’s annual conference being held in Baltimore to consider this option and to agree to participate. The decision to share or not to share could lead to some interesting insights about ourselves and others about the idea of being travel compatible. Come join us for a great conference and create new stories we will be able to tell!


Also on Saturday there were three excellent industry panel presentations focusing upon Trends in Beverage Tourism, Women in Club Management and Diversity in the Meeting and Event Planning Industry. There was also an impactful Round Table Discussion focusing upon High-Impact Educa-tional Practices. Thank you to all of the industry profes-sionals who took their time to share their awareness and expertise of their industry segment with us.

On Sunday, Caroline Cooper, former Dean of the Hospi-tality College at Johnson & Wales, and the Federation Founder of the NENA region, was given the Legacy Lec-ture Award. Caroline had many thoughtful words of ad-vice that she shared with the audience. What stood out in my mind was Caroline’s advice on becoming a leader. She stated that you have to attract more than “mainte-nance people,” i.e. they are there for only the title. We need to be grooming leaders that desire it and possess the self-satisfaction to do the job well.

I would like to give a big Thank You to all of the spon-sors for this year’s conference. Without their support, we would not have been able to provide everyone such a successful learning experience.

Platinum Sponsors• American Hotel & Lodging Educational Institute (AHLEI) • Temple University—School of Sport, Tourism and Hospitality Management

Diamond Sponsors• Hart School at James Madison University• Hyatt Hotels• Rochester Institute of Technology (RIT), Department of Hospitality and Tourism Management

Gold Sponsors• Johnson & Wales University, School of Hospitality• Penn State, School of Hospitality Management• University of Delaware, Department of Hospitality Business Management• Virginia Tech, Department of Hospitality and Tourism Management• York College of Pennsylvania, Hospitality Management

Silver Sponsors• Boston University, School of Hospitality Administration• Fairleigh Dickinson University, International School of Hospitality and Tourism Management• Northampton Community College, Hospitality Management• Widener University, Center for Hospitality Management

• Saturday Food and Beverage Break: Wegmans Food Markets, Inc.

Highlights from the NENA Regional Conference in PhiladelphiaDavid Schweiger is President of NENA Federation of ICHRIE & Director at Northampton Community College.

North East North American Federation News


Last month the Fifth Annual NENA Regional Conference, “Pursue Your Educational Happiness,” was held in Philadelphia with close to 60 individuals in attendance. I would like to share some of the highlights from the conference, as well as provide some “shout outs” to all of the sponsors and individuals that helped make this conference such an outstanding networking, growing and learning experience.

On Friday, there were three exceptional tours: the Sysco Warehouse Tour, the Aramark Global Innovation Tour and the Union League of Philadelphia Tour. Each were extremely educational in their own distinctive and remarkable way. The evening was topped off with the Welcome Reception on the 33rd floor of the Loews hotel. We would have had a breathtaking view of Philly if we hadn’t been in a downpour of rain all day, so we were in the clouds!

Saturday’s program started off with “Finding Your Bliss through Mindfulness,” presented by Cassandra Hale-Hughes, Regional Director of Learning & Development for Hyatt Hotels. All participants were able to take the journey from our head to our heart in order to find our inner happiness.

On Saturday the Research Poster Presentations were held, sponsored by Hyatt Hotels. In conjunction with the Poster Presentations were Video Presentations sponsored by Boston University. The following is a list of the Research Winners:

Best Poster AwardThe Case for Community Engagement in USM Tourism and Hospitality, Tracy S. Michaud-Stutzman, University of Southern Maine

Best Presenter AwardA Study of Determing the Customer Equity in the Hotel Industry, Yumi Park Kim and Vidyanihdi (Vinnie) Rege, Howard Community College

Best Abstract AwardRevenue Management and Length-Of-Stay-Based Room Pricing, Arash Riasi, Zvi Schwartz, Xuan Liu and Songzi LiBest Reviewer AwardCourtney Suess Raeisinafchi, Boston University

Congratulations to all who submitted and presented a Re-search Poster at the NENA conference.


continued on page 8

West Federation News

Employing the Communities of Practice Model in Hospitality Programs: The HTM Edge at SDSUMichael Wray is President of West Federation of ICHRIE and Professor at Metropolitan State University of Denver.

Ever read a really great book that transforms your way of thinking about your profession? To me, it was Jean Lave and Etiene Wenger’s (1991) book entitled Situated Learning: Legitimate Peripheral Participation. In a brief 138 pages Lave and Wenger trace world history of learning through apprenticeship in professions such as; tailors, butchers, and midwives. At first glance, one might think that this text does not relate to us as educators, but to me it did as the parallels in hospitality management were obvious because we have our own set of customs and norms in professions such as lodging, event management, and culinary arts. New learners to the field are often on the periphery like an apprentice, longing to be at the core of the profession where experts operate successfully as hotel GM’s, Executive Chef’s and Meeting Planners. This formative text was brought to light to me again while observing presentations from San Diego State University faculty at the West Federation CHRIE conference in February. The collaborative work of Alana Dillette, Lori Sipe, Sandra Sun-Ah Ponting, and Mark Testa was evident in their presentation on high impact experiences documented in e-portfolios where students communicate their experiences and passions for their profession and their assessment of where they assess themselves from novice to expert. Additional scholarly endeavors were presented related to Kolb’s experiential learning theory, and the graduate program approach toward leadership development.

The combined presentations from SDSU faculty highlighted their program philosophy referred to as the “HTM Edge,” a process of self-directed learning amongst graduate students where participants complete a comprehensive self-

study and are guided by industry mentors and faculty facilitators to develop a plan for self-improvement. It occurred to me as an audience member that the participants in the graduate program where very much like the novices described by Lave and Wenger that have a desire to navigate from their periphery position to the core of successful professionals in their field.

But how does one navigate such a path? The foundation that underpins leadership development in the graduate program at SDSU is the recognition that the respected hospitality experts at the core of the profession are leaders and change agents. Therefore, a valued graduate program functions as a leadership development process geared to developing students to effect positive change in the workplace. There is less emphasis on a thesis and more upon networking socially with faculty, industry mentors and peers. Gardner (1993) would agree as there are multiple ways to express intelligence and proficiency in the field, much more so than is demonstrated in a single thesis. At SDSU the e-portfolio takes center stage where students must demonstrate proficiency in real world projects facilitated by faculty. Such learning philosophies are rooted in constructivist learning theory where learning is described as fundamentally social (Bandura,


West Federation News

The second annual SECSA Conference was successfully held on March 9-10,

2017, on the campus of Florida International University. This marks the second major event undertaken by the SECSA Federation since its beginning and it brought together over 50 educators, administrators, students (all levels), and industry stakeholders together for a practical and engaging conference. Academic attendees at the conference this year represented both ICHRIE members and non-members from 13 schools and 2 companies. The SECSA Board would like to thank everyone in attendance and our hosts from FIU-Chaplin School, for their help and support in making the conference a success. Here are a few highlights:

• Two wonderful and engaging keynote addresses on hospitality trends in travel and toruism (Silvia Ca-marota, Director – Florida Expedia) and another on Friday focusing on the hotel segment and industry changes (Constantino Papadopulos, GM Holiday Inn – Coral Gables), highlighted the conference, which included 17 research presentations from at-tendees over the two days.

• With the great help of FIU Dean Mike Hampton and Dr. Miranda Kitterlin (FIU faculty member, conf chair and SECSA Dir. of Research) we were all treated to an all-star industry panel that brought together four major industry stakeholders (Lani Kane Hanan, EVP and Chief Growth Officer for Marriott Vacations; Wendy Kallergis, President and CEO Greater Miami and the Beaches Hotel Association; Jerry Montgomery, Chief HR Office Carnival Corporation; and Sergio Rivera, Direc-tor of ILG and President & CEO ILG Vacation Ownership Segment) for a lively panel discussion with some great Q&A from attendees.

• Attendees also were provided first-hand educa-tional knowledge in a session on affective teach-ing by two amazing FIU Directors (Leslie Richard-son, Director, FIU Center for the Advancement of Teaching and Jennfier Bartman, Associate Direc-tor, FIU Writing Across the Curriculum).

If you weren’t able to make it to our conference this year, we are sorry to have missed you, but we want to see you next year. Oh yes, by next year we mean mark your calendars for March 1st and 2nd 2018, to join us in Knoxville as our 3rd Annual SECSA Conference will

Southeast, Central & South American Federation News

Another Successful Conference & Wonderful Year Donald Schoffstall is President of Southeast, Central, & South American Federation of ICHRIE and Assistant Professor at Johnson & Wales University, Charlotte.

be hosted by University of Tennessee. Dr. Ann Fairhurst, Department Head of UT Retail, Hospitality, and Tourism Management, along with longstanding ICHRIE and SECSA members Rachel Chen and James Williams (also SECSA Dir. of Membership) and other faculty and staff look forward to welcoming us to their campus next spring.

Save those dates now, as next year we will continue to broaden our horizons!

Don’t forget to connect with the SECSA and its members on LinkedIn and Facebook. LinkedIn group page: SECSA Federation and Facebook group page: SECSA Federation of ICHRIE (‘Ichrie’ on the FB site). We are looking for hard-working members who are interested in serving on the SECSA Board in the upcoming years. If you are dedicated and willing to jump in to help us continue to move forward, please contact me.

As always, I welcome any SECSA member to feel free to reach out to me ([email protected] or 980-598-1536), so that we can chat about our future together.

Sincerely, Don Schoffstall

DePaul university

school of hosPitality leaDershiP

14 East Jackson, suitE 340 | chicago, illinois usa 60604

alligator hour in chicago

Join us May 21stfroM 5PM until 7PM

thE 2017 chicago alligator hour is sponsorEd by thE cEntral FEdEration oF ichriE.

To RSVP, go to https://chriecf2017alligatorhour.eventbrite.com


Conference Happenings—Career Academy

2017 ICHRIE Career Academies 8:00 am – 4:30 pm | Wednesday, July 26, 2017

Registration and Coffee 7:30 am – 8:00 am

Research Academy 8:00 am – 12:00 pm

Topics and SpeakersResearch Excellence in Organizational Behavior & Strategic Management in Hospitality and Tourism

Co-Chairs

8:00-8:10am Introductions by Parsa and Manisha Dr. H.G. Parsa, University of Denver

Dr. Manisha SingalVirginia Tech University

8:10-8:50am Creating the Hook: Strategies for Framing your Hospitality Organizational Behavior ResearchDr. Michael Tews, Penn State University

8:50-9:30am Developing a Research Pipeline in Organizational Behavior: Strategies for Achieving Excellence Dr. Karthikeyan Namasivayam, Rochester Institute of Technology

9:30-9:45am Recess

9:45-10:25am Research Themes and Trends in Strategic Management in Hospitality and Tourism Dr. Fevzi Okumus – Editor/IJCHM University of Central Florida

10:30-11:10am An Integrative Review of Research in Strategy Dr. Robert Harrington, Editor/JCST Washington State University

11:10am-noon Keynote Address: The Joy of Stumbling in the Dark – My Travels in Pursuit of Excellence in Academia Dr. Zvi Schwartz, University of Delaware

International CHRIE will be offering three professional development academies at the 2017 Annual ICHRIE Summer Conference in Baltimore, Maryland on Wednesday, 26 July 2017. All academies feature expert instructors who will share best practices in hospitality & tourism teaching, scholarship, and leadership.

The Teaching, Research, and Leadership Academies are being offered on the first day of the 2017 Annual ICHRIE Summer Conference and are available on a first-come, first-served basis. Every registered individual will have an excellent opportunity to attend either the Teaching Academy or Research Academy in the morning and then attend the Leadership Academy in the afternoon.

Cost to attend: • Members with institutions that do have institutional or premium membership = free• Individual members whose institutions do not have an institutional or premium membership = $50

Please note that there is a strict limit of 50 attendees for each of the Academies and attendees are expected to complete the entire registered Academy to receive a certificate.

Research Academy

Applications are now being accepted for the 2017 ICHRIE Research Academy. The Academy will convene on the first day morning of the Annual ICHRIE Summer Conference, Wednesday, 26 July 2017.

Research and teaching are the two sides of the same coin. Research compliments and enhances the quality of teaching by testing and creating new knowledge and paradigms. Research also helps the industry by providing solutions to challenges and translating theories into practice. Hence research is a calling, a passion, and a profes-sion with an ultimate goal to provide service. The Research Academy provides active and potential researchers with opportunities to enhance their research agendas and provides guidance in tackling the many challenges of conducting research. This year’s Research Academy will focus on advancing research in organizational behavior & strategic management.


Registration and Coffee 7:30 am – 8:00 am

Teaching Academy 8:00 am – 12:00 pm

Topics and SpeakersAdvance Online Teaching in Hospitality and Tourism Co-Chairs

8-8:30am Overview of Online Teaching by Mary and Kevin Dr. Mary Roseman,University of Mississippi

Dr. Kevin RobertsKansas State University

8:30-9:15am Tools and Media Used in the Online EnvironmentDr. Ravi Pandit, Southern New Hampshire University

9:15-10am Student Restrictions when Building and Developing an Online CourseDr. Donald Schoffstall, Johnson & Wales University

10am-10:15am Recess

10:15-11am Best Student Assessment Approaches for Online TeachingDr. Fred Mayo, New York University

11-11:45amWays to Maximize Learner Interaction and Engagement between Student and Teacher and Student with other ClassmatesDr. Cynthia S. Deale, East Carolina University

11:45-noon Wrap up by Mary and Kevin

Leadership Academy 1:30 pm – 4:30 pm

Room Topics and SpeakersDesigning an Effective Faculty Development Program Co-Chairs

1:30-1:40pm Introductions by Josette and Stephanie Dr. Josette Katz,Atlantic Cape Community

College

Dr. Stephanie Hein,Missouri State University

1:40-2:30pm Leading Faculty in Challenging SituationsDr. Bob Bosselman, Iowa State University

2:40-3:30pm Balancing Faculty and Administrative Needs Dr. Donna Quadri-Felitti, Penn State University

3:40-4:30pm Transitioning from Faculty Member to Academic Administrator Dr. Joy Dickerson, Widener University

Wrap upAcademies: presentations, panel, Q & A, and roundtable discussions.

Teaching Academy

Applications are now being accepted for the 2017 ICHRIE Teaching Academy. The Academy will convene on the first day morning of the Annual ICHRIE Summer Conference, Wednesday, 26 July 2017.

Teaching is a profession and a career whose ultimate goal is SERVICE—service to the industry and society. We, as teachers of hospitality and tourism fulfill this service ob-ligation by preparing our students to be responsible, pro-ductive, and engaged citizens. The quality of this service is directly proportional to the quality of the teacher in terms of the teacher’s knowledge and expertise. Teach-ers must constantly and consistently create, acquire, and share new knowledge, skills, experiences, and wisdom to sustain this quality. The teaching academy provides these excellent and unique opportunities. This year’s Teaching Academy will focus on teaching in the online environment.

Leadership Academy

Applications are now being accepted for the 2017 ICH-RIE Leadership Academy. The Academy will convene on the first day afternoon of the Annual ICHRIE Summer Conference, Wednesday, 26 July 2017.

The leadership academy will examine the many facets of leadership. Designed for current leaders or individuals who want to expand their administrative career options, this track will provide information about leadership quali-ties, styles of leadership, and leadership challenges such as leading faculty in challenging situations, developing curricula, raising funds, budgeting, hiring and motivating staff, evaluating professionals, connecting mentors and mentees, coordinating advisory groups, and using various models of communication and consultation. This year’s Leadership Academy will focus on designing an effective faculty development program.

Conference Happenings—Career Academy


Conference Happenings

• Learning more about International CHRIE• Meeting the ICHRIE Membership Committee• Receiving an overview of the conference program• Asking questions & receive guidance from ICHRIE Member-Mentors• Getting tips and insights on maximizing your benefits as an ICHRIE member• Playing games, win prizes and more...

Don’t Forget to Join Us at the

ICHRIE First-Time Attendees’ Reception

The ICHRIE Membership Committee cordially invites all New Members and First-Time ICHRIE Conference Attendees to a fun-filled First-Time Attendee Reception. This is the perfect opportunity to connect with fellow hospitality and tourism professionals while:

Wednesday, 26 July | 4:30 - 5:30pmSee you in Baltimore, Maryland USA!

Sponsored by

Conference Attendees— Just for you, we have specials & discounts

while you enjoy Baltimore!


Looking for a Unique Way to Reach This Year’s Conference Attendees?

Contact the ICHRIE office at 01 (804) 346-4800 or [email protected] for more information about

the 2017 ICHRIE Conference.

R Bag insertsR SponsorshipsR Exhibit Booth

1977) and that students gain knowledge in reflection of what they thought they knew and are presented with new skills and practices from those that matter to them…industry mentors who can “walk the walk and talk the talk.” There are multiple points of assessment or what the SDSU faculty refer to as “touchpoints” where students document their development in their e-portfolio. Students devise their own path from a periphery position where they hone the skillset common in their field of study, but more broadly, the leadership skills necessary to effect change in the workplace. Through a process of coursework, self and peer supported assignments, and validation from industry experts, the students gain proficiency and experience in the hospitality profession. The collaborative nature in which course assignments occur puts into practice much of what we know of adult learning (Meriam, Cafarella, Baumgartner, 2007) where learners seek communities of practice that are situated in their profession. Learning is sought out of a need to improve upon weaknesses. Students desire experiences

Wray—continued from page 4

We’re excited to be in such a historic and exciting location for the 2017 ICHRIE conference! We’ve connected with the city of Baltimore to offer the their “Show Your Badge” Program.

ICHRIE conference attendees are eligible for exclusive discounts by simply showing your badge at participating establishments to receive a special promotion or discount.

Attendees can make reservations or plan itineraries by stopping by the Convention Concierge at the Baltimore Convention Center, call 1-877-Baltimore, or visit the Baltimore Visitor Center at the Inner Harbor at 401 Light Street, right across the street from our conference hotel.

Over 50 restaurants options, museums, local transportations and more!

Please note the following “Show Your Badge” program restrictions (all apply): • Your badge must be presented at the time of purchase. • This discount is not valid with any other coupon or reduced price offer. • This discount is not redeemable for cash or gift card purchase. • Applicable taxes paid by bearer. • Certain restrictions may apply to individual restaurants.


Conference Happenings Continued

Held Friday, 28 July at the Annual Conference in Baltimore, Maryland USA

Interested in highlighting positions at your institution?

Institutional/Premium/Multi-Campus Members $300Includes: (1) 6’ table; (1) Job Posting on the on-site Job Posting Board

Individual/Non-Members$500Includes: (1) 6’ table; (1) Job Posting on the on-site Job Posting BoardTo register, contact Sam Kohli at [email protected].

It’s Not too Late to Sign Up For the

ICHRIE Career Fair

Bring your donations for the CHRIE FutureFund™ Silent Auction to be held during the Annual Conference in Dallas/Grapevine.Showcase your state, locale or country by bringing a bottle of wine or other regional gift & help support the CHRIE FutureFund™. No item too small!

We need:Theme Park, Attraction & Event

Tickets while in OrlandoHotel guest nightsRestaurant gift certificatesRegional food & gift basketsOriginal artworkPublications you have writtenTickets to sporting eventsPackages for resorts, inns & B&BsCollege/University ApparelOther items members would bid on

Still Time to Bring In YOUR

Silent Auction Items!

DUCK RACEto benefit CHRIE FutureFund™

The CHRIE FutureFund™

Committee will be hosting the Duck Race

at the Renaissance Baltimore Harborplace

Hotel during the 2017 Annual ICHRIE

Conference.

Stay tuned for more details on how to get your racing duck!

We’ll see you at the starting line!

The International CHRIE

1 ticket for $53 tickets for $10

Best deal, of course, 10 tickets for $20

Ticket costs*

Coming to the ICHRIE Conference??

Don’t Forget to Pick Up 50/50 Raffle Tickets!

Help CHRIE FutureFund™ and possibly half the amount collected!

*price subject to change


Articles Continued Sharma—continued from page 1

of our graduates could enhance the value for donors to support our efforts. I am not trying to make this all sound easy or trivial. All I am suggesting is that there is value for competency based hospitality education from several perspectives, and likely more that I do not include here. Hospitality scholars have already written about competencies. There are several examples also of discussing competency based models. It might be time for us to revisit this issue as a community, and specially along with our industry partners. While several Universities and Colleges are embarking on their own competency based education, and credentialing initiatives, ICHRIE is in a unique position to bring us all together for a clear path forward. While some might argue there is no urgency for such an approach, or possibly not even a need, given the trends that are taking shape in higher education as a whole, and in our world of Hospitality, I see less harm in us coming together to at least begin a discussion on Hospitality competencies. I look forward to talking to you more about this issue in the coming year. Please let me know if you would like to be more involved in these discussions. I would love to hear from you.

Have a wonderful end of the semester/trimester. See you soon at the ICHRIE Annual Summer Conference in Baltimore, MD.

Amit Sharma | [email protected]

Schweiger—continued from page 3

This conference would not have been possible without the dedication and hard work provided by the following individuals: Theresa Lind, Suzanne Markham-Bagnera, Erinn Tucker, Emma McAfee (Temple Grad student), Joy Dickerson, Shiang-Lih Chen McCain, Jeff Lolli, Donna Al-bano, Rick Lagiewski, Paul Bagdan, Tarik Dogru, AJ Aluri, Jennifer Forney and Ronisha Goodwin. Mark your calendars to attend the Sixth Annual NENA Conference to be held March 23-25, 2018 at Howard Community College is located in Columbia, Maryland, and is conveniently located between Baltimore

and Washington D.C. I hope to see you there!

Good luck with the end of the semester, which means grading many projects and finals. I hope all of your students get A’s (or at least pass!!) In hospitality, David

that are in authentic settings navigated by those whom are valued and respected because those experts exhibit the behaviors, skills and leadership prowess that has proved successful in their field.

To me as an observer of these presentations I was taken back by the simplicity of a self-directed leadership program contrasted by the rather complex capacity of the faculty to facilitate a student’s journey from periphery to core of their profession. I was aghast with the daunting nature of such a task. The faculty in the L. Robert Payne School of Hospitality Management have reminded us that we have to make a commitment to our students to remain as their mentor closely engaged with their development and facilitate their journey of self-improvement. We need to remain highly engaged with industry professionals and bring their relevant experience into the process of assessing student progress. After all, our students are in our programs not because they want to be like their teacher, but because they want to be like industry leaders and participate on a program that they value.

To assist our students in their journey, faculty are most effective when they facilitate course work and related projects that are flexible to the needs and values of the student. Such projects and assignments are geared to hone their skillset and ability to effect change in their profession, particularly with those skills they are weakest in and capitalizing on their strengths. From my position in the back of the room looking around at the audience, I could see my peers marveling at the value of programs where student needs are front and center and faculty focus less on schooling students and more so on facilitating their development. Nothing made this more poignant to me than observing several of my own undergraduate students in the audience enthusiastic about how they too might be able to navigate from their periphery position to the core of industry professionals. Cheers to you Alana, Lori, Sand, Mark and all those students, industry partners, students, faculty, and administrators that foster transformative programs at SDSU.

Related Reading:Bandura, A. (1977) Social Learning Theory, Englewood Cliffs, NJ: Prentice Hall.Gardner, H. (1993) Intelligence Reframed. Multiple intelligences for the 21st century, New York: Basic Books.Lave, J. & Wenger, E. (1991) Situated Learning. Legitimate peripheral participation, Cambridge: University of Cambridge Press. Wenger, E. (1999) Communities of Practice. Learning, meaning and identity, Cambridge: Cambridge University Press. Lave, Jean (1988). Cognition in practice: mind, mathematics and culture in everyday life. New York: Cambridge University PressMerriam, S., Caffarella, R., & Baumgartner, L. (2007) Learning in Adulthood. A comprehensive guide, San Francisco: Jossey-Bass.Wenger, E., McDermott, R., & Snyder, W. (2002) Cultivating communities of practice: a guide to managing knowledge. Cambridge, Mass.: Harvard Business School Press.

Wray—continued from page 8


INTERNATIONAL CHRIEwould like to recognize our

Premium MembersACCOR • Ashford University • Bethune-Cookman University • Boston University • Bradley University • California State Polytechnic University, Pomona • California State University, East Bay • Cesar Ritz Colleges Switzerland • CETT-UB • Culinary Institute of America • Cyprus University of Technology • DePaul University • Drexel University • Dublin Institute of Technology • Dusit Thani College • Endicott College • ESDAI de la Universidad Panamericana • Fairleigh Dickinson University • Florida Atlantic University • Georgia State University • HAAGA-HELIA University of Applied Sciences • Hotelschool The Hague • Indiana University - Purdue University Fort Wayne • Indiana University of Pennsylvania • Institut Paul Bocuse • International University Of Applied Sciences Bad Honnef * Bonn • Iowa State University • James Madison University • Johnson & Wales University, Charlotte • Johnson & Wales University, Denver • Johnson & Wales University, North Miami • Johnson & Wales University, Providence • Kansas State University • Lasell College • Lillebaelt Academy of Professional Higher Learning • Manchester Metropolitan University • Metropolitan State University of Denver • Michigan State University • Missouri State University • Monroe College • MSU - Management and Science University • National Kaohsiung University of Hospitality and Tourism • National University of Ireland, Galway • New Mexico State University • Niagara University • Nova Southeastern University • Oklahoma State University • Oxford Brookes University • Purdue University, West Lafayette • Rochester Institute of Technology - Dubrovnik • Rochester Institute of Technology - Rochester • Roosevelt University • Ryerson University • San Diego State University • San Ignacio University • Saxion University of Applied Sciences • South Dakota State University • St. Cloud State University • Stockton University • Taylor’s University, Malaysia • Temple University • Texas Tech University • The Culinary Institute of America, Graystone • The Hong Kong Polytechnic University • The Pennsylvania State University • University College of Northern Denmark • University of Central Florida • University of Delaware • University of Hawaii at Manoa • University of Houston • University of Massachusetts, Amherst • University Of Memphis • University of Nebraska-Lincoln • University of Nevada, Las Vegas • University of New Hampshire • University of New Orleans • University of South Carolina • University of Southern Mississippi • University of Surrey • Virginia Polytechnic Institute and State University • Virginia State University • Washington State University • Widener University • York

College of Pennsylvania • ZUYD Hogeschool


International CHRIE2810 North Parham Rd., Suite 230Richmond, Virginia USA 23294

Hope to See You at the 2017 ICHRIE Summer Conference!

Documents

International Council on Hotel, Restaurant ... · Hospitality Competencies Amit Sharma is Chair of Vice President ... • Hospitality & Tourism Consultants • Hospitality Tourism