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Internal Controls Project July 10, 2013

Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

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Page 1: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Internal Controls Project July 10, 2013

Page 2: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Internal Controls Document Development ◦ Development Process ◦ Next Steps

Review of Current Document ◦ Basic Internal Controls Concepts ◦ Internal Controls Analysis

Q&A

Page 3: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Team 1 – RAI Benefits and Impacts ◦ Lead: Bob Hoopes

Team 2 – RAI Q&A Document ◦ Lead: Bob Hoopes

Team 3 – RSAW Input Team ◦ Lead: Jim Stanton

Team 4 – Data Retention ◦ Lead: Terry Bilke

Team 5 – Internal Controls Guidance ◦ Lead: Martyn Turner

Page 4: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Sponsored by Jerry Hedrick Prepared by Stakeholders ◦ CCC Members ◦ Other Registered Entity Participants ◦ Industry Trades Participation ◦ Regional Entity Participants

Draft provided to CCC June 12, 2013 Draft provided to NERC June 26, 2013 NERC posted to website July 8, 2013

Page 5: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Future papers to create a library of reference documents for industry use ◦ Practical examples provided by Registered Entities

describing internal controls programs ◦ Specific examples of internal control activities

Registered Entities use to comply with Standards ◦ Examples of audit approaches to understand

internal control programs and testing of internal control activities

Page 6: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Purpose ◦ A document that helps define and further the

understanding of internal control programs and activities

Table of Contents A. Objective and Purpose B. Executive Summary C. Internal Controls D. Internal Controls Activities and Function E. Consideration of Risk F. Considerations for Developing an Internal Controls Program G. Appendices

Page 7: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Basic purpose of the document is to initiate the dialogue to develop a common language

Risk as well as Internal Control Programs are not the same from one Registered Entity to another

Internal Control Programs are not an absolute guarantee of compliance with the Standards and can only provide “reasonable assurance” of compliance and reliable function

Page 8: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Control Program

Control Activities

• Processes

• Practices

• Policies

• Procedures

Outputs Compliance with the Reliability Standards

Inputs Reliability Functions

• Systems

• Approvals

• Authorizations

• Reviews

An entity’s control activities facilitate compliance to the Reliability Standards

• Information / Communication

• Control Environment (Culture)

• Risk Assessment

• Monitoring

Page 9: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Continuous Improvement Cycle

Page 10: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

CIP-001 Controls Requirement 1: Each Reliability Coordinator, Balancing Authority, Transmission Operator, Generator Operator, and Load Serving Entity shall have procedures for the recognition of and for making its operating personnel aware of sabotage events on its facilities and multi-site sabotage affecting larger portions of the Interconnection. Preventative Controls:

• Sabotage Awareness and Reporting Procedures • Operating Instructions for Transmission and Power System Operators • Training of personnel on sabotage awareness • Communication materials (posted signs, etc)

Detective Controls: • Monitoring of ES-ISAC information • Detection of sabotage not reported

Page 11: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Assess the risk of non-compliance and mitigating activities (many already exist)

6

1

2

3

4

5

Materiality of Impact

Likelihood

Maintain / Test

Page 12: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Key Issues / Sub Risks Key Controls, Risk Mitigation Efforts, etc. Responsibility Timeline / Frequency

Identification of all protection system elements

Review of all system diagrams to identify protection system elements and verification by field observation

Listing of protection system elements on facility website Change management process to add or delete protection

system elements as modifications occur.

Tech Services Transmission Maintenance Generation Plant Personnel.

Ongoing

Personnel completing maintenance activities may not be aware of the compliance obligations

Annual training of maintenance personnel

Operations Compliance

Annual

Management may not be aware of compliance obligations and their organization’s state of compliance

Quarterly certification by Plant Manager of compliance with PRC-005

Plant Managers

Quarterly

Awareness of changing standards requiring changes in the maintenance methodology and programs

Transmission maintenance provided an individual to serve on the PRC-005 drafting team

Generation Tech Services provided an individual to serve on the PRC-005 drafting team

P. W.(Transmission) B.S. (Generation)

Ongoing

APRIL 2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding programs, and voice and data communication systems is essential to the reliable operation of the BES. Maintaining and testing these systems provides assurance that they will be available to operate as designed when needed. Failure to maintain these systems as specified in the NERC Reliability Standards may reduce our ability to recognize or respond to a system event.

Primary Oversight Responsibility Reliability Standards Committee

Page 13: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Control Associated NERC standard (s) Frequency

Det

ectiv

e In

tern

al C

ontr

ols*

Com

plia

nce

Prog

ram

M

anag

emen

t Co

ntro

ls

Self-Assessments prior to Self-Certification

All Standards Annual

Targeted Compliance Site Assessments

All Standards Annual

NYPA Internal Event Analysis Plan NERC EA process, EOP-004

Ope

ratio

ns, M

aint

enan

ce, a

nd C

yber

Sec

urity

Con

trol

s

Protection Control & Engr. (PC&E) Quarterly work order review and compliance attestations

PRC-005, PRC-006, PRC-007, PRC-008, PRC-009, PRC-010, PRC-011, PRC-015, PRC-017, PRC-018, PRC-021

PC&E peer review of Relay Operation Analysis

PRC-001, PRC-004

PC&E tracking Maintenance & Testing Exceptions

PRC-005, PRC-006, PRC-007, PRC-008, PRC-009, PRC-010, PRC-011, PRC-015, PRC-017, PRC-018, PRC-021

Operator logging review COM-002, PRC-001, VAR-002, TOP-001, TOP-002, TOP-003, TOP-006

Incident Response Program CIP-008 Ongoing

A ‘central’ logging mechanism and transmission to a third party service for the aggregation and analysis of security logs

CIP-007 Ongoing

Operator Shift turn-over compliance check lists

COM-002, PRC-001, VAR-002, TOP-001, TOP-002, TOP-003, , TOP-006

Internal Controls Analysis Review existing processes, procedures and policies to

determine if they facilitate compliance with the Reliability Standards

Page 14: Internal Controls Project July 10, 2013 Assurance...2013 The existence, availability and correct operation of protection equipment, special protective relaying schemes, load shedding

Questions