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Interim Leadership Solutions = Lasting Results
NC Center for Nonprofits Statewide ConferenceSeptember 13, 2012
About the PresentersKathy Ridge
• President, Levridge Resources
• 20 year career in business (banking)
• 8 years in nonprofit leadership and turnaround consulting
• Services: Interim Exec. Leadership | Business Assessment | Planning for nonprofits in transition
• Writer and workshop leader
Jeanie Duncan
President, Raven Consulting Group
Lead Consultant,TransitionGuides
Adjunct Faculty, Center for Creative Leadership
20 year career in the nonprofit sector
Services: strategy | succession planning | executive transitions | interim leadership | board & staff development | executive coaching
Presenter | Author
Today’s GoalUnderstanding value and
benefits of interim leadership.
Interim leadership as a part of succession planning and transition management.
Characteristics of effective interim leadership.
Tips for hiring an interim.
Why an interim?Continue operations without stalling out during
leadership transitions.
Independent ‘eyes’ and assessment.
Strategic choice point.
Turning point for a nonprofit organization.
…why not an interim?
Characteristics of effective interim leadership
Quick assessment ability.
Focus.
Positive, energetic, optimistic.
Use of process consulting methods.
Appropriately involves board and others.
Readying the organization for “what next.”
Characteristics, continuedHonoring but leaving history behind.
Assessment but not strategy.
Willing to position next leader for visible success.
Implementation of change (staff meetings, management reporting, board meetings, etc.).
Reduce drama and tension.
Benefits of an interim:Serves as a bridge.
Manages day-to-day.
Offers objective assessment and recommendations; addresses issues.
Strengthens and readies the organization.
Reassures board, staff, stakeholders.
Models excellence.
Mentors new Executive Director.
Leading Change & Transition Management
Change is an opportunity.
Power of the pivot – the neutral zone.
Tackles unique challenges related to transition.
Opportunity to redefine roles and relationships.
Can break unhealthy ties to the past.
Paves the way for new future.
Transition: Coming to Terms with Change
Ending:LossLetting GoRelinquishing Old Way& Old Identity
New Beginning:CommitmentRebirthNew EnergyNew Sense of Purpose
Neutral Zone:ConfusionDirection FindingRe-patterning
Source: Bridges, William. Managing Transitions: Making the Most of Change.2nd ed. Cambridge, MA: Perseus Pub., 2003.
Effective Interim ResultsStabilized the organization.
Conducted an objective assessment.
Made progress on current operations plan.
Strengthened:Organization infrastructure and relationships.Leadership reputation of organization.
Prepared the organization for future success, including leadership transition.
Tips for Hiring an InterimBegin with the end in mind.
Identify most urgent issues and challenges.
Focus on what the organization needs, not the prior leader.
Determine priorities for transition.
Seek an individual specifically skilled as an interim director.
Compensation considerations.
Tap local resources for candidates.
ResourcesInterim Executive Directors: The Power in the Middleby Tim Wolfred, CompassPoint Nonprofit Services Founder Transitions: Creating Good Endings and New Beginningshttp://www.transitionguides.com/images/stories/resources/aecf_mono/aecf_founder.pdf Interim Leadership: Looking Beyond the Executive Directorhttp://www.bridgestar.org/Library/InterimLeadership.aspx The Case for the Interim DirectorBy Kathy Ridge, Philanthropy Journalhttp://www.philanthropyjournal.org/resources/managementleadership/case-interim-executive-director Why and How to Hire an Interim Executive DirectorBy Jeanie Duncan, Common Ground, a publication of the NC Center for Nonprofits, Winter 2012.http://www.ravenconsultinggroup.com/Raven_Consulting_Group/Resources.html
Presenter Contact InfoKathy Ridge
Levridge Resources240 Wendover Hill CourtCharlotte, NC 28221704.366.6680, ext. 301
Jeanie Duncan
Raven Consulting GroupPO Box 4404Greensboro, NC 27404-4404336.509.4177
Today’s PowerPoint presentation slides can be found at:
www.levridgeresources.orgwww.RavenConsultingGroup.com