Intergraph SG&IInfrastructure

Michel Gilles

Introduction

Mission Statement

Intergraph is to provide innovativegeospatial solutions to the Utilities andTelCos supporting the businessprocess of design, building,maintenance & repair of their networkinfrastructure assets. Intergraph isalso to provide advanced geospatialsolutions to the Utilities for managingNetwork infrastructure work and failureconditions under real-time operation.These solutions enable our customersto improve their business andoperational efficiencies, to improvetheir customer services, to adapt tothe market and technological changesand to reduce their overall costs.

Challenges

Market TrendsSmart Grid

World Markets

Technology Trends Market Segments

Challenges

Field Automation

Challenges

Augmented Reality

Challenges

ResidentialIndustrial CommercialCommercial

Intelligent Meters

Building, Home, DER Management Systems

Residential

BatteriesSolar

Industrial

Wind

CommercialCommercial

Substation Control Models,Supervisory Control

Device Status, Analogs, Disturbance/Fault Indications

Feeder Device Status, Analogs, Disturbance/Fault Indications Polling Req.

Commands

Distributed Energy Resource Status, Settings, Change

Requests

Substation, Equipment, Connectivity Information

Load Models, Last Gasp,

Service “Pings”Energy/Demand Adjustments, Price Signals

Meter Status & Reads

Service On/OffPolling Req.

Asset Utilization, Loading History

Asset Management

GIS/AMS

SmartGrid

Control Center

Advanced DMSDEMS/DRMS MDMS/AMI

Smart Substation

Energy Balancing & Demand Response Consumer Access

Substation/FeederAutomation

DER

Controllable Equipment

Recloser Switch CapacitorBank

Market Systems Interface

MMS (Participant)

Customer Care Management

CIS/CRMS

Pricing Options

Available Demand Capacity Customer

Status

Consumption

Availability, Response

Customer “connectivity”

Challenges

There is no Smart Grid without increased Business Performance, i.e.

a Big Data Management & Business Process Management, and

a Service Oriented Architecture, together with industry specific data exchange standards

Smart Grid requires enterprise integration, i.e.

• integration / interoperability within the Front-Office, and

• integration between Front- and Back-Office.

Integration of work processes into a multi-phase/ multi-option collaborative process and greater empowerment of operators to solve problems for increased work efficiency, public & employee safety, process harmonization and, customer satisfaction using (Dynamic) Case Management.

Source: Forrester

AnalyticsAdapt to the business’ needs for analysis and reporting

ECM suitesAdapt to policies,automate decisions,manage contentthrough caselife cycle

User experienceAdapt to the contextof user, task, process

BPM suitesAdapt and automatebusiness processes

(Dynamic) CaseManagement

Harnessing Big Data With Master Data for• Improving Storm Planning, Outage Restoration• Replacing Reactive With Predictive Solutions• Reacting More Efficiently, Effectively to Events• Streamlining Energy, Information Flow Across

the Network, …

Bandwith Race, New Technologies, and Shared Comm. Infrastructure Fiber Optic Deployment & OSS Integration

Automated Fault Management (transformation from data to actionable) OSS for consolidated/converged network operations (w/ multi play bundles) Tear down old (resilient) operational silos – common work processes

G/FOWFiber

OSS

Existing OSS

G/TechCopper

G/TechCable

(Optional)

Electric utilities, small TelCo’sand emerging countries’ TelCo’s require either a Fiber Optic Works (FOW) solution or a complete integrated FOW/OSS solution

Large TelCos require to provide either a custom integration to an already existing OSS solution, or an integrated OSS solution (e.g. w/ partner).

Challenges

ProductDirections / Network Analytics

Field Construction

Planning New

Design & Analysis

Work Order

Drawings

As-Built Mark-up Map Record

Asset

Network Analytics

ProductDirections / Mobile Workforce Management

Inspection, Maintenance, Installation, …

Fault Clearance, …

Long-term

Short-term

Service Process

Work / Mobile Workforce Management

OpenTicket

PrioritizeJobs

CloseTicket

SubmitTo WFM

Returnfrom MWM

Feedbackfrom MWMWork

MWMOpenOrder

PrepareOrder

ClosingPlanning DispatchingScheduling

U&C Strategy• Complement U&C portfolio with Mobile Workforce Management for Field Service

Including integration with G/Technology (GIS) and InService OMS

Build MWMlong-term strategy

CPFLCustomer SelectedOptimization Engine

Develop MWM Implement MWM

ProductsDirections / Mobility

Enterprise Integration

InfrastructureGIS

G/Technology

Outage Management

InService

Field Force Autom.

G/Tech InServMobile MobileViewer TC

Mobile Workforce Management

Mobile Workforce Management

Mobile Map Works ProjectBrazil

ProjectDenmark

ProductReleased in 2013

2013

Maintenance Work Other ActivitiesRelease

Scheduled

Q1 Q2 Q3 Q4

Maintenance (escalated defects)

G/Tech 10.1 SP3Client Memory Mgmt Opt.

G/Tech 10.2 SP1Client Memory Mgmt Opt., WMS(1)

G/Tech 10.2 SP2Improved WMS, Improved CAD

Maintenance (escalated defects)

Outage Management 9.2Platform compatibility – Switch Planning

CPFL - Mobile Workforce Mgmt CPFL Mobile Workforce Mgmt 9.2Platform compatibility

GeoMedia2013 - G/TechInteroperability Kit

G/Technology

InService

WMS/WFSUpd

Redlining Across the Enterprise

Map-based redlines can now be modified in G/Technology Designer and Analyst

This simplifies workflows across different sets of users, letting viewer and desktop users easily share redline edits

FOW 1.2 Highlights

• Integrated browsing and editing of physical plant network and logical network

• Copper asset support• Enhanced reporting• Model for retractable cables

Legend Builder

New tool to provide:• Easy legend definition and

maintenance• Bulk edit operations• Applying changes from one

database to anotherPlanned for G/Technology 10.2.1

Build Display Control by Drag-and-DropManage Tedious Details in Well-Organized GUI

New InService Commercial Map View

Business Highlights

North AmericaAT&T – G/Tech

G/Framme to G/TechnologyBell Canada – G/Tech

Large scale FOW

South AmericaCPFL (Brazil) - InService

Switch PlanningMobile Workforce Management (w/ 360 Scheduling)

Europe, Middle East & AfricaNew customers in Germany, Denmark, Slovakia – G/Tech

Focus on Asset ManagementWork Management Integration

Moesk (Russia) – InServiceSmart Grid

Asia Pacific…

…

Thank You!