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KARA GAMELIN, JP PELLA, MEGHAN GRAVES, & MORGAN OLSON
KEEP ‘EM
TOGETHER
COMPANY INFORMATIONKeep Em’ Together is an app that is a checklist/helper/reward system with coupons, offers, rewards and competition among other couples to keep a couple going strong in their relationship and help with couples bond rather than grow apart.
StrengthsNo physical product Large target marketWeaknessesMay be unappealing to menLimited revenue modelNot programmersOpportunities Support other applicationsHelping support local businesses/eventsThreats Saturated app marketCustomer retention
SWOT ANALYSIS
OFFERINGS INFORMATIONOfferings: relationship advice, organization, & competition Purpose: build stronger, more personalized relationships. Features: relationship advice, organization, & competition Quality: focus on holistic relationship, personalized for each couple. Price point: Higher Price Point
VALUE PROPOSITIONWe will improve your relationship by offering you customized suggestions and articles that will help you to take your relationship to the next level.
BUSINESS MODELRevenue from Usersusers initial purchase of the app
Revenue from Businessespromoted activity suggestionsto post coupons to events, activities, stores, or restaurants
sell data
CUSTOMER INFORMATIONUser: John & Stacy35-55 years oldOut of “Honey Moon”Thrifty=GameCompetitive
Businesses:Local Mom & Pop shopsrestaurants, rock climbing centers, movie theaters, etc.
SALES INFORMATIONOur sales will come from when the couple purchases the app. Vendor promotion Purchase App, codeRestricted websiteOur biggest challenges = Awareness + Retention
Business Goal
Business Priorities
Website
OnlineAdv
Email Mktg
SocialMktg
Mobile Mktg
InteractiveMarketing Channels
Opportunities
BRAINSTORM INTERACTIVE OPPORTUNITIESFOR BUSINESS PRIORITY 1
Retain current customers.Grow revenue by acquiring new customers
Generate $200,000 revenue in year 1
PRIORITIZE INTERACTIVE OPPORTUNITIES
Table 11 Channel 1: Website opportunities to accomplish Business Priority 1
Burden Impact Action
1 Therapist 5 5 NO2 Event website 2 8 QH3 City website 5 5 NO4 Wedding 5 4 NO5 Restaurant 2 8 QH6 testimonials 4 7 QH7 referrals from couples geographically
8 8PLAN
IT8 sample list of articles 2 6 QH9 List where available 2 8 QH
10 check in 6 8 PLAN11 trial run w/ incentive 4 10 QH
Table 12 Channel 2: Online Advertising opportunities for Business Priority 1 Burden Impact Action
1 TV Websites 6 9 NO2 Live-Streaming Sports Events 6 8 NO3 Special Interest Sites 2 8 QH4 Niche Markets 3 9 QH5 Things to do Blogs 2 7 QH6 Facebook 4 8 NO7 Twitter 4 8 NO8 Social Media 4 8 NO9 LL Bean 3 6 NO
10 Counselors' websites 3 6 NO11 Long-term relationship blogs 2 7 QH12 Hobby Sites 2 6 NO13 Women's Health Blogs 4 7 QH14 Dating Websites 3 6 NO15 Hulu 6 7 NO16 During Games/Aps 5 5 NO17 Magazines-Websites 4 6 NO18 Youtube Ads 1.5 8 QH19 Flower Websites 2 7 QH20 Pure Romance-Fantasy Gift Sites 10 6 NO21 Restaurants that Partnered with 1 7 QH22 Travel Sites 2 5 NO23 State/City Websites 2 6 NO24 Movie Theater Sites/Fandago 2 6 NO25 Site URL 2 9 QH26 TV Websites 6 9 PLAN IT27 Key Words 5 9 PLAN IT
PRIORITIZE INTERACTIVE OPPORTUNITIES
Table 13 Channel 3: Email opportunities for Business Priority 1
Burden
Impact
Action
1 Coupons (infrequent users) 2 8 QH2 Coupons (infrequent users) 2 8 NO3 Referral (Caribou game) 4 9 NO4 Game-->Reward 4 7 NO5 Random drawing 2 4 NO6 Even--City, obstacle event 3 5 NO7 Tips--from different couples 2 4 NO
PRIORITIZE INTERACTIVE OPPORTUNITIES Table 14 Channel 4: Social Media opportunities for Business Priority 1 Impact Burden Action
1 Ads 6 2 NO2 Facebook Page (Like w/ Incentive) 10 3 QH3 Tagging Companies - 4 2 NO4 Sponsored Tweets 7 2 NO5 Hashtag 7 2 NO6 Pictures 6 4 NO7 Event Stream (Live Snap Story) 5 2 NO
PRIORITIZE INTERACTIVE OPPORTUNITIES
Table 15 Channel 5: Mobile Marketing opportunities for Business Priority 1 Impact Burden Action
1 QR code 2 5 No2 Ads During Games 6 4 No
0 2 4 6 8 10 120
2
4
6
8
10
12Business Goal #1
Email MKTLinksFacebookTwitterInstagramSnap ChatMobileDisplayNatural SearchWebsite
Burden
Impa
ct
PRIORITIZATION MATRIX – BUSINESS PRIORITY 1
PRIORITIZATION MATRIX – BUSINESS PRIORITY 1
0 2 4 6 8 10 120
2
4
6
8
10
12Business Priority #1
Email MKTLinksFacebookTwitterInstagramSnap ChatMobileDisplayNatural SearchWebsite
Burden
Impa
ct
Business Goal
Business Priorities
BRAINSTORM INTERACTIVE OPPORTUNITIESFOR BUSINESS PRIORITY 2
Website
OnlineAdv
Email Mktg
SocialMktg
Mobile Mktg
InteractiveMarketing Priorities
Grow revenue by acquiring new customers
Retain current customers.
Generate $200,000 revenue in year 1
PRIORITIZE INTERACTIVE OPPORTUNITIES
Table 26 Channel 1: Website opportunities to accomplish Business Priority 2 Impact Burden Action
1 platforms for vendors 7 7 QH
2 reviews from other vendors7 2
Planned
3 stats lists - couples in the area 6 5 Hold4 projections based on other businesses 8 8 PLAN5 pictures of companies 7 2 QH6 purchase coupon/offer 9 2 QH7 current coupon of the company 7 2 QH8 vendor with app 9 5 QH9 business reviews of couples 6 4 NO
10 seasons of DVD on website 3 9 NO11 check in with a pic 8 6 PLAN12 host a launch party 10 2 QH13 month free for the company - sales/premium 8 8 PLAN
PRIORITIZE INTERACTIVE OPPORTUNITIES
Table 28 Channel 3: Email opportunities for Business Priority 2 Impact Burden Action
1 Competition status- Newsletters personalize 2 7 NO2 New activity added 2 5 NO3 Top score of the week 4 5 NO4 Picture of top couple 5 6 NO5 Hunt, mystery, PR event 3 6 NO6 Therapist messages 6 3 NO7 Loyalty reward program 4 8 NO8 Occasionnel user VS hardcore user 7 7 NO9 Scrapbook journey--Shutterfly 4 5 NO
10 Feedback Incentive 3 7 NO
PRIORITIZE INTERACTIVE OPPORTUNITIES
Table 29 Channel 4: Social Media opportunities for Business Priority 2 Impact Burden Action
1 Couple of ... 7 3 QH2 Winner (from couple of..) 7 4 QH3 Event Trail 7 6 PLAN4 Mystery/Anonymous Page 2 7 NO5 Interaction with Followers 6 3 NO6 Daily Challenges 4 2 NO7 Picture Contest 7 4 NO8 Couples 6 3 NO9 Date Ideas 7 2 NO
10 Tips 5 2 NO11 Recipes 6 4 NO
PRIORITIZE INTERACTIVE OPPORTUNITIES
Table 30 Channel 5: Mobile Marketing opportunities for Business Priority 2 Impact Burden Action
2 Text scavenger hunt 7 3 QH3 Ads during game 6 4 QH4 We miss you text 8 4 QH5 text updates (competition) 7 2 QH6 text coupons (geo-targeting) 8 2 QH7 morning text 6 5 NO8 Daily text 6 5 NO9 targeted text 7 6 PLAN
10 mobile shopping 6 4 QH
PRIORITIZATION MATRIX – BUSINESS PRIORITY 2
1 2 3 4 5 6 7 8 9 100
2
4
6
8
10
12
Business Goal #2
Email MKTFacebookTwitterInstagramPinterestMobileWebsite
Burden
Impa
ct
PRIORITIZATION MATRIX – BUSINESS PRIORITY 2
1 2 3 4 5 6 7 8 9 100
2
4
6
8
10
12
Business Goal #2
Email MKTFacebookTwitterInstagramPinterestMobileWebsite
Burden
Impa
ct
Table 31 Release Schedule based on using the Waterfall MethodRelease March Platforms for Vendors
Vendor with App
Release April Pictures of companies
Purchase coupon/offer
Current coupon of the company
Release May Testimonials
Referrals from couples geographically
WEBSITE INITIATIVES – WATERFALL METHOD
Table 33: QUICK HITS # Initiative name
Business
Priority
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
7 Coupons (infrequent users)
2 Prep Launch
8 Event website 1 Prep Prep Prep Launch
Live Live Live Live Live Live Live Live
1 Restaurant 1 Prep Launch
Prep Launch Prep Launch Prep Launch
3 Facebook Page (Like w/ Incentive)
1 Prep Launch Live Live Live Live Live Live Live Live Live
5 Special Interest Sites 1 Prep Launch
Live Live Live Live Live Live Live Live
6 Things to do Blogs 2 Prep Launch
Live Live Live Live Live Live Live Live
9 Facebook 1 Prep Launch
Live Live Live Live Live Live Live Live
12 Long-term relationship blogs
1 Prep Launch
Live Live Live Live Live Live Live Live
5 Women's Health Blogs 1 Prep Launch
Live Live Live Live Live Live Live Live
9 Youtube Ads 1 Prep Launch
Live Live Live Live Live Live Live Live
7 Flower Websites 1 Prep Launch
Live Live Live Live Live Live Live Live
8 Restaurants that Partnered with
1 Prep Launch Live Live Live Live Live Live Live Live Live Live
25 Site URL 1 Prep Launch
Live Live Live Live Live Live Live Live
Table 33: QUICK HITS # Initiative
nameBusines
s Priority
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1testimonials
1 Prep Launch Prep Launch Prep Launch Prep Launch Prep
2sample list of articles
1 Prep Launch Prep Launch Prep Launch Prep Launch Prep Launch
3List where available
1 Prep Prep Prep Launch Prep Launch Prep Launch Prep Launch Prep Launch
11 trial run w/ incentive 1Prep Launch Live
5grand opening event
1 Prep Launch Live
1 reviews from other vendors
2 Prep Launch Live Live Live Live Live Live Live Live
2pictures of companies
2 Prep Launch Live Live Live
3purchase coupon/offer
2 Prep Launch Live Live Live Live Live Live Live Live
4 current coupon of the company
2 Prep Launch Live Live Live Live Live Live Live Live
4 host a launch party 2 Prep Launch Live
DEVELOP INTERACTIVE MARKETING PLAN
DEVELOP INTERACTIVE MARKETING PLAN
Table 34: PLANNED WORK # Initiative
nameBusine
ss Priority
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
27 Key Words 1 Prep Launch Live Live Live Live Live Live Live Live
2 Event Trail 2 Prep Launch Prep Launch Prep Launch
5 Targeted text 2 Prep Launch Live Live Live Live Live Live Live Live
7Referrals from
couples geographically
1Prep Launch Prep Launch Prep Launch Prep Launch Prep
2 Platforms for vendors 2 Prep Launch Live Live Live Live Live Live Live Live Live
4 Projections based on other businesses 2 Prep Launch Live Live Live
8 Vendor with app 2 Prep Launch Live Live Live Live Live Live Live Live Live
4 Check in with a pic 2 Prep Launch Live Live Live Live Live Live Live Live
13Month free for the
company - sales/premium
2Prep Launch Live Live Live
10 Check in 1 Prep Launch Live Live Live Live Live Live Live Live
Table 35: Website Opportunities for Business Priority 1
Website Opportunities
Desired outcome How is effectiveness measured?
How is effectiveness optimized?
1 Testimonials Trust the product Click thru rate to Conversion rate
A/B testing with different
tones/copy2 Sample list of
articlesQuality of product
Click thru rate to Conversion rate
A/B testing with different
tones/copy
3 List Where available
Trust the product Check-in More points for lower vendors
4 Trial Run With
Incentive
Try the product Special code for incentive
Conversion rate with codes vs
historical conversion rate
5 Grand Opening
Event
Get people to try product
View of webpage/live
stream/youtube video hits
Conversion rates vs typical rates one month after
event7 Event website Drive traffic back
to our siteCTR Creative & Copy
A/B Testing8 Restaurant Drive traffic back
to our siteCTR Creative & Copy
A/B Testing
SUMMARIZE WEBSITE OPPORTUNITIES
Table 37: Online Advertising Initiatives for Business Priority 1 Online Advertising Initiatives Desired outcome
How is effectiveness measured?
How is effectiveness optimized?
1 Special Interest Sites Drive traffic to website/app
CTR A/B Testing of the
Creative & Copy
2 Things to do Blogs Drive traffic to website/app
CTR A/B Testing of the
Creative & Copy
3 Facebook Drive traffic to website/app
CTR A/B Testing of the
Creative & Copy
4 Long-term relationship blogs
Drive traffic to website/app
CTR A/B Testing of the
Creative & Copy
5 Women's Health Blogs Drive traffic to website/app
CTR A/B Testing of the
Creative & Copy
6 Youtube Ads Drive traffic to website/app
CTR A/B Testing of the
Creative & Copy
7 Flower Websites Drive traffic to website/app
CTR A/B Testing of the
Creative & Copy
8 Restaurants that Partnered with
Drive traffic to website/app
CTR A/B Testing of the
Creative & Copy
ONLINE ADVERTISING INITIATIVES
Table 41: Social Media Marketing Initiatives for Business Priority 1 Social Media Marketing Initiatives
Desired outcome
How is effectiveness measured?
How is effectiveness optimized?
1 Facebook Page (Like w/ Incentive)
To generat
e buzz/tri
al of product
Number of likes
compared to history
The incentive
A/B Testing
2 Couple of the week/month
To get other
couples like
them to try it
CTRDifferent
types/interests of
couples
SOCIAL MEDIA INITIATIVES
Table 43: Mobile Marketing Initiatives for Business Priority 1
Mobile Initiatives
Desired outcomeHow is
effectiveness measured?
How is effectiveness optimized?
1 Ads during game Try the product CTR
Different copy/creativ
e (A/B Testing)
MOBILE INITIATIVES
Table 36: Website Opportunities for Business Priority 2
Website OpportunitiesDesired outcom
e
How is effectivenes
s measured?
How is effectivenes
s optimized?
1 Reviews from other vendorsBuild brand equity
Conversion Rate
A/B testing of reviews
2 Pictures of CompaniesBuild brand equity
Conversion Rate
A/B testing of reviews
3 Purchase coupon/offer Trial Conversion Rate
A/B testing of reviews
4 Current coupon of the company Trial Conversion Rate
A/B testing of reviews
SUMMARIZE WEBSITE OPPORTUNITIES
Table 40: Email Initiatives for Business Priority 2
Email InitiativesDesired outcom
e
How is effectivenes
s measured?
How is effectivenes
s optimized?
1 Coupons (infrequent users) Make loyal
customers
Return Rate Offers that are given to
the infrequent users (A/B Testing)
EMAIL INITIATIVES
Table 42: Social Media Marketing Initiatives for Business Priority 2
Social Media InitiativesDesired outcom
e
How is effectivenes
s measured?
How is effectivenes
s optimized?
1 Winner of the week/month
To generat
e buzz/bui
ld up loyalty
Tracking if remain
loyal/in the system
Different types/intere
sts of couples
2 Event trail across social
Keep couples interest
ed in product
Participation in
event/game
Different rules/types
of game
SOCIAL MEDIA INITIATIVES
Table 44: Mobile Marketing Initiatives for Business Priority 2
Mobile Initiatives
Desired outcome
How is effectivenes
s measured?
How is effectiveness optimized?
1 Text scavenger
hunt
Encourage loyalty
Participation in event
New clues/ places/game style
2 We miss you text
Get people to use app
again
Usage after text sent
Different copy in text messages/time
of day3 Text updates
(competition)Get people to use app
again
Usage after text sent
Different copy in text messages/time
of day4 Text coupons
(geo-targeting)
Get people to use app
again
Redemption Rate of coupon
Different copy in text messages/time
of day5 Targeted text Get people
to use app again
Usage after text sent
Different copy in text messages/time
of day6 Mobile
shoppingUse our vendors
coupons/services
Usage after text sent
Different copy in text messages/time
of day
MOBILE INITIATIVES
Creative and strategic works of a marketing plan for a new business.Rewarding = creating Keep Em’ Together as a team.Challenging = prioritizing each channelSignificant take-away = Don’t try and make every channel work for each priority
eMail Marketing
Social Media
Mobile Marketing
Online Advertisin
g
Websites
FINAL THOUGHTS
NON-MEMBER VIEW
MEMBER VIEW
Member View
BUSINESS VIEW