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WELCOMESession Starts on the Hour.
• Follow IntelliVen on LinkedIn
• Apply now to participate in Cohort 7 Launches May 13
• Enter in CHAT where you are Zooming in from and:o Past participants: How something you learned from MtL has influenced your
management in the era of COVID-19
o Guests: What attracted you to join us today?
IntelliVen Learning Community 4: Managing Idea-to-Benefit
IntelliVen Learning Community 4
Managing Idea-to-BenefitApril 15, 2020
Instructor: Peter F. DiGiammarino
Co Instructor: Joyce Reynolds-Sinclair Ph.D.
Copyright 2020 IntelliVen, LLC and Peter F. DiGiammarino.
All rights reserved. Quotation, reproduction or transmission is prohibited
without written permission from IntelliVen, LLC and Peter F. DiGiammarino
3
Session Leaders
Peter DiGiammarino
• Led ventures acquired by General
Dynamics, Booz Allen Hamilton, CGI,
Oracle, Unison, among others.
• Founded and runs IntelliVen to help
leaders and teams get clear, aligned,
and grow to realize maximum value in
minimal time without drama.
Professional CEO
Joyce Reynolds-Sinclair, Ph.D.
• Designs and delivers on-line strategy
and OD programs to help leaders
perform better and grow faster.
• Past executive at Genentech, Lucile
Packard Children’s Hospital at Stanford,
and Kaiser Permanente. Board Chair of
Magical Bridge Foundation.
Online Course Designer/Instructor
• Reinforce and improve the application of past learning.
• Network to learn with and through others who share a
common foundation.
• Practice briefing/listening and getting/giving feedback.
• Learn new content.
ILC Purpose:for past, present, and prospective program participants to:
5
ILC 4: Managing Idea-to-Benefit(times are approximate)
• 10’: Welcomeo ILC Purpose
o What’s new with MtL
• 15-45’: Open Forumo VentilatorSoS
o Featured guest: Dr. Michael F. Malone
o Submitted topics and Topics from the floor
o Ask the ILC: Angela Dunz
o Managing Idea-to-Benefit
o Introducing: MtL Process Improvement Program (PIP)
• 10’: Reflections, comments, and suggestions for next session
6
What’s new with MtL:
• Added considerable new material to each topic:
• New content gets posted and shared with ILC.
• E.g.: flow from Idea-to-Benefit is now more developed and smoother.
• Almost all didactic content in video clips.
• Facilitates instruction by other than PeterD (as in Cohort 5).
• Guest blog posts now featured (submissions welcome!).
• LinkedIn group now has over 100 members.
• Expressed need for follow-on cohort support to implement
process improvements conceived during the program.
• Upgraded Topic Module Structure.
7
SELF-PACED LEARNING SYSTEM*Content for all 10 Modules Accessible 24/7 for life!
Topic Module Structure
1. TOPIC CONTENT
o Truth and Actions it Drives
▪ 2-3 3-7-min video clips
▪ MtL and related readings
o Practice Case(s)
o Focal Questions (to stimulate
synthesis and test team alignment)
3. CONTENT REINFORCEMENT
o What Really Happened
o Examples
o Additional Material
o YOUR CASE Implementation
4. RATING & REFLECTIONS
o Take-Aways
o Questions
o YOUR CASE Implications
o Effectiveness Rating
2. LIVE COHORT ZOOM SESSION
o Prior topic Take-Aways/Questions
o Practice Cases
o Role-Plays and Feedback
o YOUR CASE Application and Feedback
* Provided by the University of Massachusetts Amherst University Without Walls using Blackboard integrated with CourseArc.
8
• Instructions for four FDA approved parts to connect a
BiPAP Device to a pressurized oxygen container to turn it
into a Pre/Post Ventilation Machine for patients in
emergency breathing distress.
• A website to accept information on BiPAP machine
donations.
• Point-of-care doctors managing patients into/out-of
ventilation.
• Hospital procurement and Chief Medical Technologists.
Reduce demand on ventilation machines which are in short
supply and urgently needed at the point of care for COVID-
19 patients in extremis.
for.
..
The ____VentilatorSoS___ organization:
provides...
WHAT
for...
WHO
they pay for it.
WHY
RANDOM BREAKOUT: Does this WWW describe a
Product, Service, Channel, Operation, or Exchange?
9
Point of Care
eBay/Uber/Amazon
Match Device
Source
with
Point of Care with
Need
Enters Need for
PPVM
Healthcare
Procurement
Stimulate:
• Hospital Demand, and
• Device Donations
Activity/Accounting
Data and
Reporting?
Expert/Pilot/t
Endorsement
Outlet
Connector
Endotracheal
Tube
Oxygen
tank/Wall
Connector
Bi-Inlet
Connector
Hospital Supply
Room
Assemble/ Test
PPVM
Mask
Patient
Waiver
Hospital Liability Waiver
Pre/Post Ventilation Program Governance
Ventilator SOS WebSite
Registers CPAP/BiPAP
Devices to donate
10
Dr. Michael F. Malone
Featured Guest Speaker
• Ronnie and Eugene M. Isenberg Distinguished Professor of
Engineering and Vice Chancellor for Research and Engagement
University of Massachusetts Amherst
• Participated with 6 colleagues, including the UMass Amherst
Chancellor, in Cohort 3.
• Initial questions:
o How are things going?
o How has MtL impacted your life, team, and organization?
o What have you learned?
o What’s next?
11
Open Forum
• Raise your hand if you have something to share with the
group.
• When called on, share:
o Intent
o Action
o Result
o Lesson
o Plan
o Wants
12
Discussion Topics Submitted in Advance
• What is a recent problem you have solved using lessons learned from MtL?
• How do we get a new board, new CEO, and existing executives with opposing leadership styles to work well together?
• How can the community participate in sustaining implementation efforts?
• How do you work on culture and productivity?
• How do you incentivize a team to achieve targets and manage without micro-managing?
• How do you hire a professional COO who doesn’t have experience in your industry
13
Managing Idea-to-Benefit
Implement
Communicate and Plan
Design and Align
Idea-to-Benefit Cycle
Set Intent
Operate
15
A Typical Annual Strategy Offsite
Discuss, Dialogue, Create,
Debate, Decide
Offsite
(Process)
.___
.___
Strategic
Initiatives
List
(Output)
Collect
Data
Organize/
Assess
Pre-Offsite
(Input)
Meeting Flow
Activity
16
List Value Creation Initiatives
17
What Happens After a Typical Offsite
.___
.___
Offsite
.___
.___
Actual
Implementation
FLAT-LINED
Same meeting
next year!
Imagined
Offsite
THRIVING
Benefits
realized.
Implementation
18
To change the game: codify Ease and Value
of each initiative.
19
Prepare Heat Map to identify most doable
Value Creation Initiatives with greatest lift.
Ease
of
Imp
lem
en
tati
on
(1 H
ard
–10 E
asy)
10
5
1
Value ($M)
1.5 3
Disciplined
Pricing
Market
Pricing
Premium
Services
Upsell
Services
Charge/seat
Bill on
Contract
Net 30
Maint
Pricing
Easy and High Value
Hard and High ValueHard and Low Value
Easy and Low Value
Disciplined
Pricing
Market
Pricing
20
Assign Executive Sponsors
and Business Owners.
Erika
Josh
21
Use the Change Framework to compel
important Value Creation Initiatives
What really good things happen if we change?
What really bad things happen if we do not
change?
We sell more but make less. Leaves us in perilous
position…we could go out of business!
Case for Change
How things will be
after the change.
List prices at 95% of
top end with quality to
back it up.
Target State
What will be hard about implementing the
actions needed to achieve the target state?
Distributed catalogs, sales materials and
mindsets are hard-wired to low prices
Barriers
How things
are now.
Our product list prices
are at a discount to
comparable offerings
Current State
Increase prices to market rates.
22
Use Initiative-to-Action to assign resources,
set direction, and launch.
Resources
Stakes
Approach
Timetable
Metrics
Concerns
23
Prepare Road Map to show
what happens when.
24
Launch top initiative, drive to complete, repeat.
Initiatives Heat MapInitiative-
to-Action Road Map
90+% of initiatives fail due to
lack of management attention Jones, Capers 1991
Change Framework
What goes wrong?
Click here to apply. Organizations with less than 500 employees are eligible for a 20% discount to listed prices, with flexible timing of payments if needed, for applications received by May 10, 2020.
Ways to Access MtL System for maximum value in minimal time … with NO drama.
SELF GUIDED
FREE
LIVE-GUIDED
INTELLIVEN.COM
50+ Tools
35+ Insights
50+ Videos
~200 Blog Posts
ONLINE PROGRAMS
MtL Immersion Program Cohort
[MtL Immersion Program Self-Guided]
MtL Process Improvement Program
Coaching
FACE-TO-FACE WORKSHOPS
Strategy Session
Executive Team Assessment & Development
Interpersonal Skills Development
ZOOM SESSIONS*
Interactive Overview
Learning Community
*includes video, slides, transcript
LICENSED
ONLINE
Train Trainers
IN-HOUSE
Executive Development
Re-sale
Community Engagement
[Ask the Learning Community]
24
[piloting]
IN-SOURCED SERVICES
MtL Value Creation Program• Develop, launch and guide operating plan
• Liaise between Management Team and Board
Financial plan, monthly management & control
Executive Reviews
Account Reviews
26
10 online 24/7 accessible learning modules that:• Teach an integrated plan of action and tools to make planned change.
• Are each supported by a two-hour instructor-led interactive online session.
• Provide ongoing, iterative feedback on YOUR CASE from other teams,
instructors and Outside Executives.
provides…
WHAT
Leaders and their teams of 3 to 7:• PE/VC/CEO with a management team expected to generate a return.
• Baby-boomer owned and operated company preparing for transition.
• Startup ready to go from Friends and Family to Series C.
• Significant internal organization unit or function.
for…
WHO
In order to achieve maximum value in minimal time:• Sync operations with stage of evolution and prepare for next
• Identify and implement Value Creation Drivers and Initiatives
• Develop core messages
• Have a shared team experience working ON the business:
Your Case IS the Course!
WHYpay for it.
Manage to Lead Immersion Program
27
Your Case IS the Course
F O R M O R E I N F O R M AT I O N V I S I T T H E P R O G R AM L AN D I N G P AG E :
I D E AL F O R O R G AN I Z A T I O N L E AD E R S AN D T H E I R T E AM S
W I T H A C H AN G E I N M I N D T O M AK E :
$ 1 2 , 5 0 0 / T E AM O F U P T O 5
D I S C O U N T S F O R S M A L L A N D N O N - P R O F I T O R G A N I Z A T I O N S
O R G A N I Z A T I O N S W I T H L E S S T H A N 5 0 0 E M P L O Y E E S A R E E L I G I B L E F O R A 2 0 % D I S C O U N T T O L I S T E D P R I C E S , W I T H F L E X I B L E T I M I N G O F P A Y M E N T S ,
I F N E E D E D , F O R A P P L I C A T I O N S R E C E I V E D B Y M A Y 1 0 , 2 0 2 0 .
Cohort 7: Spring 2020Wednesdays May 13th to July 15
9:00 to 11:00 AM Pacific US
Reflections
Comments
Q&A
Closing Poll
30
PIP Support to Process Improvement Leader
Internal Resources
Subject Matter Experts
PIP Support Sessions
Executive Coach
Inside the organization
Outside the organization
Internal Leadership
Team
All Hands
KABS
PIP Cohort
PROCESS
IMPROVEMENT
LEADER
31
An online six-session cohort program that teaches a
system of operating tools, principles, and approaches to
support Process Improvement Leaders making planned
change with non-competitive industry peers.
provides…
WHAT
Owners who seek maximum value in minimal time from
Process Improvement Leaders and their teams.
for…
WHO
Improve results on Key Performance Indicators (e.g., Margin
Erosion, Closing Ratios, etc.)WHY
pay for it.
MtL PROCESS IMPROVEMENT PROGRAM
32
Process Improvement Program
• Core Program: Process Improvement Leaders, and their team of up-to three,
participate in six monthly two-hour sessions in a Cohort of five or more peers:Topic 1: Background, practice case, select: KPI, process, and initiative to work on.
Topic 2: Model current entities, repositories, processes, and flows.
Topic 3: Study current process, identify peers, assess relative to Past, Plan, Peers.
Topic 4: List opportunities for improvement, assess ease and payoff, prepare: heat map, Change
Framework, Initiative to Action.
Topic 5: Prepare and walk through implementation road map with Cohort.
Topic 6: Review preparation, goals, and road map with owners and outside reviewers.
Each Topic has:
o New Content via learning system.
o Live Online Session with MtL instructor, Principal Consultant, and industry expert coach.
o Content Reinforcement via learning system.
o Rating & Reflections via learning system.
• On going: Post Core Program two-hour Support Sessions with Cohort,
instructors, and domain expert.
Subscribe
Visit www.intelliven.com
Follow IntelliVen on LinkedIn
Thank you.
FEEDBACK SURVEYMtL Office Hours:
Friday, April 17, 10-11am Pacific Time
An open conversation on using the MtL System
Hosted by: Joyce Reynolds-Sinclair, Ph.D.
Email [email protected] for Zoom link.
