Integration PPT (OD)

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  • 8/9/2019 Integration PPT (OD)

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    Organization Development

    Integration Managers

    BY:

    Hanish Soni

    Krishna Nayak

    Sadiq

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    Less than half of all mergers and acquisitions everreached their promised strategic and financial goals, yet

    companies spent more on it.

    Its not easy to navigate the rocky territory that twoorganization must cross to become one.

    Thats why smart companies are appointing a new andunique kind of managers

    Its virtually impossible to disconnect and reconnect thetwo companies completely and perfectly from the start.

    So an integration manager cannot be wedded toperfection and bound by rigid project management tools.

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    Integration manager shepherds everyone through the rocky and

    often uncharted territory that two organizations must cross

    before they can function as one.

    But this leader also needs Some traditional organizational

    Strengths: world-class project management skills, a deep

    understanding of the parent company, and enough clout to be

    effective.

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    We found that integration managers help the

    process in four principal ways:

    y They speed it up

    y Create a structure for it

    y Forge social connections between the two

    organizations

    y Help engineer short-term successes that produce

    business results.

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    A JOB WAITING TO BE DEFINED

    Johnson & Johnson $3.7 billion acquisition of DePuy

    Incorporated.

    Bill Quinn - Integration manager

    Main objective: Thorough knowledge.

    In many ways, the role of the integration manager is

    more akin to an entrepreneurial job in a start-up companythan to a position in an established organization.

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    First Challenge: To define his or her problem.

    y Quinn spent 2 weeks understanding and gaining speed.

    y Interviewing key executives

    y Gain knowledge about industry and acquisition

    y Talk to managers from past few acquisitions

    yMeeting consultant and business development people whoworked on this deal

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    Second Challenge: Peoples emotions

    y Ensure right things were done.

    y Not hurt peoples feelings.

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    LIFE ON FAST FORWARD

    General Cables $1.8 billion acquisition of BICC (BritishInsulated Callender's Cables)

    Jodi Mahon integration manager

    Main objective: Move the integration process forward as fastas possible so the new company could get a running start theday after the deal is closed.

    Two critical periods in the life of most acquisitions:

    y Time of announcement of deal and its closure.

    y First 100 days after the deal is closed.

    Mahons role is to move everyone as quickly as possiblethrough this two deadlines.

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    CHALLENGES

    Time of announcement of dealy Her job was straight forward working with an integration team

    to identify the critical elements that needed to be placed by dayone

    Management team had not finalized structure oforganization (business unit) and leadershipassignments.

    Culture clash with respect to speed.

    Negotiations and agreements.

    First 100 days after the closure of deal

    y Achieve $12 million annualized cost savings from

    north American operations

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    PUTTING THE CHAOS IN ORDER

    Lucent Technologies bought Ascend

    Communications for $20 billion

    Ernie Rodriguez integration manager

    Main objective: Lucent expected to gain talented

    people and critical products.

    y Creating a road map to help people see the workahead in a logical and achievable way.

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    CHALLENGES OVERTAKING PROCESS:

    Set up of teams of people from both organizations to address4 key issues:

    y Customers

    y Product solutions

    y People

    y Administration

    Addressing issue of having as many systems up as possible

    on the day the deal was closed.

    Simulation and testing of scenarios during the merger

    period.

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    BUILDING THE SOCIAL

    CONNECTIONS

    Texas Instrument $1.3 million acquisition of Unitrode.

    Brian Bonner integration manager.

    Main objective: Integrate Unitrode into TIs analogue products business, so Unitrodes people needed to

    understand and adopt all of TIs key business processes

    and HR processes.

    Job role: Identify the right senior people from both TI and

    Unitrode to look at larger strategic issues, revenue goals,

    brand strategies and product development.

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    CHALLENGES

    To match the right levels of TI experience and knowledge withthose of Unitrode.

    Correcting misconceptions and coach people on how to handle

    things.

    Unitrodes concern was about having a new boss and playing

    by unfamiliar rules.

    Face to face focus groups were conducted.

    Language and vocabulary filter. Explanation in TI-speak and

    understanding with language filter.

    Success was dependent on tightly coupled functioning while

    maintaining unique cultures in separate locations.

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    GETTING EARLY RESULTS

    Meritor automotive acquisition of Volvo heavy axle

    plant.

    D

    aveD

    ernberger integration manager.

    Main objective: launch several projects that could achieve

    business results in 100 days or less. 10 high priority

    initiatives that could demonstrate the benefits of being part

    of the meritor global supply system that brings differencein first year.

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    CHALLENGES

    Shifting of mind-set.

    y

    Outsourcing of specific component which was newto Lindsbergs management and staff.

    y Marketing some of Lindenbergs unique heat

    treating capabilities to other Meritor plant.

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    WHO CAN DO THIS JOB?

    Takes special combination of skills.

    Deep knowledge of the acquiring company example:A Job Waiting to Be Defined

    Whom to talk to

    It is impossible for someone from the acquired sideto deal to know enough about the parent companys

    formal and informal expectations for the merger

    and for managers.

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    No need for credit example: Life on Fast Forward

    Integration managers have to be tough and

    unbending with staff and managers

    Sometimes empathetic listeners

    Good integration manager knows which style is

    appropriate in which situation.

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    Responsible independence example: all examples talk

    of initiation

    Anyone selected for this job need to take initiatives

    and make independent judgements

    Winning trust of senior executives is important.

    Emotional and Cultural Intelligence example: Building

    the social connections

    Appreciation of emotion and cultural issues, handlingthese issues personally and help others deal with

    them constructively.

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    WHAT INTEGRATION

    MANAGERS DO?

    A. Inject speed

    Ramp up planning efforts. Example - Jodi Mahon

    Accelerate implementations. Example - Jodi Mahon.

    Push for decisions and actions. Example - Brian

    Bonner

    Monitor progress against goals and pace the integrationefforts to meet deadlines Example Dave Dernberger

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    A. Engineer success

    Help identify critical business synergies - Brian

    Bonner

    Launch 100 day projects to achieve short term

    bottom line results Dave Dernberger

    Orchestrate transfer of best practices between

    companies - Bill Quinn

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    Make social connections

    Act as travelling ambassador between locations

    and businesses.

    Serve as lightning rod for hot issues, allow

    employees to vent.

    Interpret the customs, language and cultures of

    both companies.

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    Create structure

    Provide flexible integration frameworks

    Mobilize joint teams

    Create key timelines

    Facilitate team and executives reviews.

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    THANK YOUTHANK YOU