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7/31/2019 Integrated ESHQ Mgmt System Overview
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Integrated Environment, Safety, Health & Quality
(ESHQ) Management System
(ISO14001:2004, OHSAS 18001:1999, ISO9001:2000)
An Overview
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Integrated Environment Safety Health and QualityManagement System
ISO 9001: 2000- Quality Management System
ISO 14001: 2004- Environment Management System
OHSAS 18001: 1999- Occupational Health and SafetyAssessment Series
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Document structure
II
III
IV
I Apex Manual
Formats, Forms, records, register,
file, correspondence& minutes
System Procedures anddepartmental procedures
applicationWIs, OCPs, Guidelines,Specifications, ESHQ MPs, LR,Aspect /Risk Register
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Document Control
Limited hard Copy Distribution
All Documents available on Home Page
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pyaa-varNa, saurxaa, svaasqya evaM gauNava
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Integrated Environment, Safety, Health & Quality (ESHQ) Management
System
(ISO14001:2004, OHSAS 18001:1999, ISO9001:2000)
Environment, Safety, Health & Quality Policy NTPC Ltd. Vindhyachal is committed to: Generate reliable, economical and quality electric power in
eco-friendly, healthy & safe working environment inaccordance with statutory requirements & norms withcontinual improvement in performance.
Focus on Customer Satisfaction, Total Quality, Teamwork,Human Resource Development and initiative for NewTechnologies.
Promoting innovation, speed & efficient operating practicesand prevention of Pollution & Hazards.
Compliance with relevant legislation, regulations and otherrequirements as applicable.
Waste minimization, Ash Utilization maximization,developing & maintaining greenery and conservation ofNatural Resources.
Effective implementation of well recognized managementsystems
15th Dec.2006
Rev. No.: 00
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Strategic Objectives
ESHQ 1 Minimise risks and Environmental Impacts due to all types ofhazards and significant Aspects at work place
ESHQ 2 Ensure greater involvement of employees in matters of ESHQthrough suggestion schemes, reward schemes, training programmes,safety circle and safety awards
ESHQ 3 Increase the use of personal protection equipments (PPEs) likesafety shoes, helmets, hand gloves etc. through stricter enforcement,
motivation, attitudinal and behavioural changes
ESHQ 4 Better management of First-Aid Boxes
ESHQ 5 Increase the number of Trained First-Aiders available in eachshift
ESHQ 6 Enhance the medical surveillance of personnel working inareas having hazardous substances like acids, alkalis, coal-dust, ash-dust and radio-active substances
ESHQ 7 Introduce and maintain a Management Information System(MIS) for reportable and non- reportable accidents and near-miss
incidents and Efficiency
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Strategic Objectives cont.
ESHQ 8Generate awareness on possible occupational illnesses andrelated improvements at workplace
ESHQ 9Create greater awareness about ESHQ matters amongemployees of contractors
ESHQ 10Improve standards of maintenance in sewerage anddrainage systems
ESHQ 11Converting Organisational MoU in to Functional LevelDepartment Targets
ESHQ 12Increasing the Scope of Integrated ESHQ managementSystem
ESHQ 13Establishing Efficient ERP system
ESHQ 14Improvement in Power Generation
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Generation of Electrical Power from Vindhyachal SuperThermal Power Station ( 6x210 MW + 4x 500 MW) fromcombustion of fossil fuel and supply of power to Grid
SCOPE OF CERTIFICATION
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Department Objectives & Targets
Based on Strategic Objectives/ MoU
Measurable
Time Targeted
Based on Past Performance Trend
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MR & Dy. MRs
AGM(O&M) as MR
DGM(C&I) as Dy. MR(Quality) for
ISO9001:2000,
DGM(EMG) as Dy. MR (EMS) forISO14001:2004
DGM (Operations) as Dy. MR(OH&S)for OHSAS 18001:1999
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Internal & External Audit Plan
Internal Audit once in six months
All three systems will be audited once
Single Certification body
Yearly External Audit
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REFERENCES
Standards/ Guidelines: ISO 9000: 2000 Quality Management Systems Fundamentals &
Vocabulary
ISO 9001: 2000Quality Management Systems requirements
ISO 9004: 2000Quality Management Systems
Guidelines forPerformance Improvements
ISO 14001: 2004Environmental Management System Specificationwith guidance for use
ISO 14004: 2004Environmental Management System General
guidelines on principles, systems and supporting techniques
OHSAS 18001: 1999 with 2002 rev. Occupational Health and safetyassessment series
OHSAS 18002: 2000 Guidelines for the implementation of OHSAS18001
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EXCLUSIONSISO-9001: 2000
Clause 7.3 Design & Development: The Company is notinvolved in design activities mentioned in the scope. The powergenerated and supplied by the company is as per the relevantrequirements. Hence, this clause is not applicable to the activitiesof the company.
Clause 7.5.2 Validation of Special Processes: The Companydoes not have any such activities where the outputs cannot betested / verified for its conformity. Hence, This clause is notapplicable to the activities of the company
Clause 7.5.4 Customer Property: The Company does not receiveproducts, tools, or any other materials from customers forincorporation or use of it in the plant activities. Hence, this clauseis not applicable to the activities of the company.
ISO 14001: 2004 No exclusion from any clause of ISO 14001: 2004.
OHSAS 18001: 1999 No exclusion from any clause of OHSAS 18001: 1999
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Common Procedure ManualS. No Title Doc. No
1 System Procedure for Control of Documents Csp/01
2 System Procedure for Control of Records Csp/02
3 System Procedure for Internal Audit Csp/03
4 System Procedure for Control of Accidents, Incidents, non-conformances Csp/04
5 System Procedure for Corrective and Preventive Actions Csp/05
6 System Procedure for Identification of Legal and other requirements Csp/06
7 System Procedure for Hazard identification, risk assessment, risk control, identification and
analysis of critical tasks
Csp/07
8 System Procedure for Environmental Aspect And Impact Analyses Csp/08
9 System Procedure for Consultation & Communication Csp/09
10 System Procedure for Operational Control Csp/10
11 System Procedure for Emergency Preparedness And Response Csp/11
12 System Procedure for Performance Measurement And Monitoring Csp/12
13 System Procedure for Management Review Csp/03
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Departments Covered under ESHQ Management system
Operation Department
Turbine Maintenance Department
C&I Department
Chemistry Department
EEMG DepartmentFuel Handling
MTP Department
FQA Department
C&M Department
Boiler Maintenance Department
Electrical Maintenance Department
Ash Handling Department
Fuel Transportation
HRD
IT Department
Health Centre
CISF
Safety
EMG
TAD
O&M Civil
TS
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Competence Matrix
Sl. No. Designation MinimumEducation/
QualificationMinimumExperience
Skillsrequired Training required
1 ManagementRepresentative (MR)
Graduate
Engineer, of the
rank
Manager or
higher
15 yrs in
NTPCKnowledge
over the
business
process of the
organization,Communicati
on Skills.
Internal Auditors
Training on
ISO9001: 2000,
ISO14001:2004
OHSAS18001:1999
2 Dy. ManagementRepresentative
Graduate
Engineer, of the
rank
Manager or
higher
10 yrs in
NTPCKnowledge
over the
business
process of the
organization,Communicati
on Skills.
Internal Auditors
Training on
ISO9001: 2000,
ISO14001:2004
OHSAS18001:1999
3 Internal Auditors Executives ofthe rank E1 and
above
2 yrs in
NTPCGood
Communicati
on Skills
Internal Auditors
Training on
ISO9001: 2000,
ISO14001:2004
OHSAS18001:1999
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Sl.No Document Review Approval Modification Records Issue1 Apex Manual MR/
Dy. MR
(Quality)
Dy. MR
(EMS)
Dy. MR
(OH&S)
G.M. G.M. MR MR
2 IntegratedESHQ Policy
MR/
Dy. MR
(Quality)
Dy. MR
(EMS)
Dy. MR
(OH&S)
G.M. G.M. MR MR
3 DepartmentManuals
Concerned
Sectional HeadConcerned
HODConcerned
HODConcerned HOD or
his NomineeMR
4 Objectives &Targets
Concerned
Sectional HeadConcerned
HODConcerned
HODConcerned HOD or
his NomineeMR
5 ManagementPrograms
Concerned
Sectional HeadConcerned
HODConcerned
HODConcerned HOD or
his NomineeMR
DOCUMENT MATRIX
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8 Legal AspectRegister (EMS)
HOD (EMG) HOD (EMG) HOD (EMG) MR ConcernedHOD
9 Legal AspectRegister
(OH&S)
HOD (Safety) HOD (Safety) HOD (Safety) MR ConcernedHOD
10 Environment
Aspect Register
Concerned
Sectional Head/Dy. MR(EMS)
MR Concerned
HOD
MR Concerned
HOD
11 Risk AssessmentWork Sheet
Concerned
Sectional Head
Dy.
MR(OH&S)
MR ConcernedHOD
MR ConcernedHOD
12 Forms/ Formats
& Log Books
Concerned
Sectional Head
Concerned
HOD
Concerned
HOD
Concerned
HOD or hisNominee
Concerned
HOD
6 EmergencyResponse Plan
ConcernedSectional Head
ConcernedHOD
ConcernedHOD
ConcernedHOD or his
Nominee
MR
7 WorkInstructions &
Operational
Control Plans
Concerned
Sectional HeadConcerned
HODConcerned
HODConcerned
HOD or his
Nominee
Concerned
HOD
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OBJECTIVES & TARGETS (FQA)
Improvement
Project/ Key
PerformanceIndicator
Unit of
MeasurementPast performance
data if applicableTarget(2006-07)
Station Availability
Factor% 92.52 89.59
Forced outage due
to Boiler Tube
Leakage
% 0.89 0.5
Accidents Reported
in DepartmentNos. - 0
Training to all
employees
Days per Employee
per Year
- 7
Example of Departmental Objectives and Targets
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MANAGEMENT PROGRAMME(MP/FQA/02)Objectives & Targets: Reduction in Forced outage due toBoiler Tube Leakage
Action Plan:
Sl.No. Activity Responsibility TargetDate1 To analyse the past cases of
failures/outages
Head(FQA)
2 To decide necessarycorrective actions.
Head(FQA)
3 Monitoring regularly theeffectiveness of the
corrective actions taken.
Head(FQA)
Example of Management Programme
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TITLE ROTATION OF ASH PIPE LINE (STG.1 & 2)
Work Instruction no. WI/AHM/007 Revision No.: 00Page 11of --20
Date of issue : 15th Dec2006
ROTATION OF ASH PIPELINE: Ensure proper isolation and PTW before start of work.
Mark the pipe by point, which are to be rotated. Open sleeve couplings for draining the line.
Rotate the complete length of pipe as given below by using testedpulling & lifting tools. If required cut the pipe at suitable length tofacilitate the turning.
First Rotation by 1800
Second Rotation by 900
Third Rotation by 1800
Weld the pipe after proper alignment & using proper electrodes.
Re-fix the couplings & take the trial.
Record the details in SR no.: 003/BM/ASH/007
Example of work instruction
Example of Operational Control Procedure
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1.Purpose: To reduce the risk of failure of crane, chain pulley block2.Scope: ASH HANDLING
3.Responsibilities: DGM (AHM)4.Performance criteria: Reduction of instances of failure of above lifting tool.Cross reference :a)NTPC Safety rules handbook. b) Risk assessment worksheets (Ref OM-(AHM)/07)5.Activities
Sl No Activity Responsibility
01 To ensure that load test of crane & chain pulley block has beendone and the lifting load is withine the limit.
Area Engineer
02 To ensure that all protection e.g. Travel, Movement of hoistoverload and Failsafe working.
Area Engineer
03 To ensure that load is properly tied with the sling and hook. Technician
04 To ensure that chain pulley block knot are properly tied with theload.
Technician
05 Check for approach at working location Technician
06 Check illumination before start of work. Technician
07 To ensure use of safety helmets, shoes & other essential PPEs. Technician
6. Verification, Corrective & Preventive Actions:Engineer In-charge of the contract shall conduct site visits and check for deviations from laid down
procedures. Safety officer shall conduct surprise inspections.
TITLE: TO REDUCE THE RISK OF FAILURE OF
CRANE, CHAIN PULLEY BLOCK.
Work Instruction no. OCP/AHM/001Revision No.: 00
Page 15of --20
Date of issue : 15thDec2006
Example of Operational Control Procedure
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NTPC VINDHYACHAL UNIT OUTAGE REPORT Page-1 of 1
Sl. Unit Trip Trip B.L.U. Syn. Outage FirstNo. No. Code Time/ Time/ Time/ Hours Cause of
Date Date Date Tripping
ANALYSIS:
Root cause:
Corrective/Preventive actions taken/being taken :
FORMAT No. SR-006/F8.5.2
Example of Format
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AUDIT NO.: 02NCR NO. : AUDITOR (S) NAME (S)DEPT/ LOCATION : DATE (S) OF AUDIT :
DOCUMENT (S) USED FOR AUDITING : Apex Manual, Common Procedure Manual, WI/OCP,DM
NON-COMPLIANCE ISO9001/ ISO 14001/OHSAS 18001(DESCRIBE DEFICIENCY IN DETAIL : i.e. what ? where ? CLAUSE NO. : _______impact on Quality/Environment/Health/Safety of activity? )AUDITOR (s) AUDITEES
SIGNATURE (s) SIGNATURE
ROOT CAUSE:
CORRECTIVE ACTION :PROPOSED COMPLETION DATE ____________ AUDITEES ______________DATE____________
SIGNATURE
CORRECTIVE AND PREVENTIVE ACTION VERIFIED : YES / NO (MENTION COMMENTS)SIGNATURE DATE __________AUDITOR (S)
NCR CLOSED :REVIEWED BY : ______________________ DATE _____________
(SIGNATURE OF MR)
Format for Internal Audit