Integrated Company Analysis Jet Blue

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    Integrated Company Analysis

    JetBlue Airways

    Team A8:Doug Bennett, Tess Gruenstein, Ramya Raman, Tyler Sachse, Aaron Walsh

    On my honor, I have neither given nor received unauthorized aid in completing this academic work.

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    Target Business Travelers................................................................................................................... 12

    Appendix A: Cost Structure ....................................................................................................................... A-1

    Appendix B: Profitability Measures and Market Share .............................................................................. B-1

    Appendix C: Valuation Assumptions and Exhibits ..................................................................................... C-1

    Appendix D: Marketing Position and Program ......................................................................................... D-1

    Appendix E: Marketing Mix Comparison ................................................................................................... E-1

    Appendix F: Accounting Practices of Competitive Set ............................................................................... F-1

    Appendix G: JetBlue Airways Corporation Situation Analysis................................................................... G-1

    Appendix H: JetBlue SWOT Analysis ......................................................................................................... H-1

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    Team A8 Integrated Company Analysis: JetBlue 1

    Introduction

    JetBlue: The Low Cost, High Expectation Airline

    Founded by discount airline veteran David Neeleman in 2000, JetBlue Airways (JetBlue) has quickly

    become one of the largest discount airlines in the United States. Starting primarily by serving the East

    coast, the airline has since expanded throughout the country and entered the international market.

    Growthboth financial and geographicalhas continued despite a challenging economy in recent years.

    The reasons for this early success are numerous: JetBlue entered the market with one of the largest

    levels of liquidity of any start-up airline; it met the needs of customers whose primary concerns are

    price and route; and it successfully defined its brand and differentiated itself from competitors by

    offering an above average customer experience and amenities for a discounted price.

    Looking ahead, JetBlues competitive advantages are increasingly at risk. The company must find a way

    to deal with a much heavier debt load and industry reorganization while competing with leaner and

    stronger legacy airlines.

    Industry Overview

    JetBlue operates under the constraints of the airline industry and its unique dynamics: intense federal

    regulation, customers driven mainly by price and route with low brand loyalty, heavy capital costs, and

    monopolistic conditions among its suppliers. These challenges are examined below.

    Legacy vs. Discount Airlines

    Airlines are typically described as traditional (legacy) or low-cost (discount). Legacy airlineswere

    operational prior to industry deregulation in the 1980s and typically have high debt-to-asset ratios and

    high overhead costs due to labor contracts, defined benefit pension plans, and older fleets. Discount

    airlines entered the picture in the more competitive environment created by deregulation; not saddled

    by the same overhead costs, they could offer fares for slightly less for similar service and serve markets

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    Team A8 Integrated Company Analysis: JetBlue 2

    not viable to legacy airlines. The most successful discount airlines were primarily regional until

    Southwest and JetBlue became national players, now capturing 16 percent of total market share (see

    Appendix B, Figure 10for details).

    Competitive Set

    For purposes of this analysis, JetBlues competitive set has been defined using a mix of discount airlines

    and legacy airlines of a similar size to JetBlue. Southwest and AirTran are the dominant discount airlines

    in the national market1. US Airways and Alaska Airlines both have legacy issues and have similar market

    cap and network sizes which make them better comparables than the larger legacy carriers.

    Bankruptcies and Consolidations

    Bankruptcies and consolidations in the airline industry have helped erode the competitive advantage of

    discount airlines over the last five years. Bankruptcy courts allowed several legacy airlines to renegotiate

    labor contracts and pension obligations and emerge with stronger balance sheets. 2A glut of

    consolidations has also concentrated market share and provided new, larger-scale companies with the

    ability to leverage economies of scale. For example, Delta and Northwest both filed for bankruptcy in

    2005, citing high fuel prices and the crushing impact of the low fares offered by discount carriers such as

    Southwest and JetBlue.3Their eventual merger created a larger hub and spoke network through which

    passengers have access to more destinations on a single airline (the two airlines had very little route

    overlap).

    1AirTran is used for historical comparison only as it is in the process of consolidating with Southwest Airlines.

    2Delta used bankruptcy to reconfigure by retiring the oldest part of its fleet and renegotiating many union

    contracts and pension obligations.3Source: Delta, Northwest See Bankruptcy as Key to Revival(Wall Street Journal), How Delta climbed out of

    bankruptcy(Bloomberg)

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    Team A8 Integrated Company Analysis: JetBlue 3

    Airplanes

    Boeing and Airbus, as the worlds two dominant airplane suppliers, have the ability to largely control

    pricing and force airlines into long-term contracts. The long lead time required to manufacture airplanes

    means airlines must determine their capital needs far in advance, which requires taking on long-term

    liabilities.

    Fuel

    Fuel has been the largest expense on most airlinesIncome Statements for the last five years (averaging

    roughly a third of operating expenses among JetBlues competitive set). Given recent volatility in the

    energy market, fuel costs have had a major impact on airlines financial performance. In 2008, the price

    of crude oil averaged $99.50 per barrel (peaking at $147.00), a 37.7% increase over the previous year. 4

    This resulted in fuel expenses as a percentage of passenger sales and operating expenses to rise by 69

    and 23 percent respectively. As profits fell across the domestic airline industry, the industrys market

    value shrunk by 13.7 percent for the year and several regional airlines filed Chapter 11.

    Price-Sensitive Customers

    A recent study found that there was no correlation between satisfaction and price paid for a flight,

    which causes passengers to seek out the most inexpensive ticket with a favorable route (a bleak picture

    for an airline).5Further, online search engines provide consumers a mechanism for immediate

    comparison shopping between all airlines (legacy and discount). The result is increased promotions and

    price wars between carriers except in underserved markets where airlines can still charger relatively

    higher fares.

    4Source: IBIS Domestic Airlines

    5Source:JetBlue, Southwest beat big carriers for service, quality(USA Today)

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    Team A8 Integrated Company Analysis: JetBlue 4

    JetBlue Analysis

    Cost Structure

    Fuel

    On average, since 2005, jet fuel purchases have comprised 34 percent of JetBlue's operating costs

    (please see Appendix A, Figure 1for a graph of JetBlue's historical fuel costs). Fuel expenses for JetBlue

    were impacted significantly by the spike in energy prices from 2003 to mid-2008; and furthermore, it

    incurred significant losses on hedges when prices began to drop sharply in Q3 2008.

    JetBlue hedges6on a discretionary basis when it is possible to cap the liquidity and profitability risks of

    sharply rising prices. Currently less than a fifth of its projected quarterly fuel usage is hedged past mid-

    2011 (see Appendix A, Figure 2for details), exposing the company to a spike in prices. Conversely, such

    hedges expose JetBlue and other airlines to potential short-term liquidity issues when oil and fuel prices

    drop sharply. We reasonably assume that no airline has a particular advantage, thus fuel prices impact

    them all similarly.

    Excluding Fuel

    Apart from fuel, changes in airline operating expenses are driven primarily by changes in capacity

    (measured by "available seat miles" or "ASMs"). Airline management teams and industry observers

    typically calculate operating costs per available seat mile(CASM)7 in order to the gauge the efficiency

    with which a given airline serves its customers.

    JetBlues current cost structure is a source of competitive advantage(see Appendix A, Figure 3), as it

    allows the company to offer lower fares than many of its competitors. However, JetBlue's cost

    advantage relative to peers has deteriorated since 2005, especially relative to low-cost peer AirTran,

    6Hedging options include a variety of crude oil call options, heating oil collar contracts, and jet fuel swap

    agreements.7Cost per available seat mile (CASM) calculated by dividing each expense line item by the total number of

    available seat miles in a given period

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    Team A8 Integrated Company Analysis: JetBlue 5

    which recently agreed to be acquired by Southwest. The combined Southwest will likely maintain a close

    operating cost profile to that of JetBlue, lessening JetBlue's ability to compete on fare price alone.

    To better analyze the compression of operating cost spread between JetBlue and competitors, the

    following table describes the four drivers of historic advantage identified by company management.

    High Aircraft

    Utilization

    JetBlue has historically spread fixed costs over a greater number of flights

    and ASMs thanks to efficient scheduling and operation of aircraft. US Airways

    and Southwest do not report aircraft utilization; but JetBlue's competitive

    advantage in this area has shrunk relative to AirTran in the past five years

    (see Appendix A, Figure 4). Some factors behind declining utilization are out

    of the company's control (weather, security, congestion, and maintenancedelays), but others are controllable. As JetBlue's aircraft are spending less

    time in the air each day, they also have more empty seats on recent flights

    (see Appendix A, Figure 5for more details on JetBlue's shrinking passenger

    load factor). Finally, the proportion of non-revenue passengers is likely to

    grow due to recent changes to the TrueBlue loyalty program that make it

    easier for members to earn, keep, and redeem points for free flights.

    Low Distribution Costs JetBlue sells only electronic tickets, reducing paper, postage, and back-office

    processing expenses. In addition, it sells tickets primarily through its website,

    the lowest-cost distribution channel available. See Appendix A, Figure 6for

    JetBlue's sales and marketing expense per ASM relative to its peers over the

    last few years.

    The cost spread versus competitors is converging as 1) more airlines move

    away from paper tickets, and 2) JetBlue's distribution costs rise as it utilizes

    global distribution systems (GDSs)8 in an effort to pursue more business

    customers.

    8JetBlue participates in three major GDSs (Sabre, Travelport and Amadeus) and four major online travel agents

    (Expedia, Travelocity, Orbitz, and Priceline). The company notes that the higher average fares realized through the

    GDS channel typically offset the increased distribution costs.

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    Team A8 Integrated Company Analysis: JetBlue 6

    Productive Workforce Flexible and productive work rules, effective use of part-time employees, and

    the use of technology to automate tasks are cited by management as

    generators of employee efficiency.

    JetBlue has generated cost advantages through the use of entirely non-union

    labor (see Appendix A, Figure 7). However, FAA-licensed employees have

    secured significant concessions including higher compensation and

    guaranteed salary/benefits in the event of reduced customer demand,

    suggesting they are in a strong position to negotiate. Labor costs per ASM

    have risen 7 percent annually since 2005 and 15 percent in the last 9 months.

    New and Efficient

    Aircraft

    JetBlue's fleet consists of two types of planes (Airbus A320 and Embraer

    190). This strategy reduces maintenance expenses by simplifying processes,

    scheduling, and training, and minimizing spare part inventories. However,

    management has indicated costs will rise as the company's relatively young

    fleet of planes continues to age (see Appendix A, Figure 8).

    Profitability

    Despite generating the lowest revenue per ASM among its competitors at 10.83 cents, JetBlue maintains

    the second highest operating margin (9.7 percent) due to its low-cost operating structure (see Appendix

    B, Figure 9for a comparison of profitability measures among competitors). Given the recent

    deterioration in this cost advantage, JetBlues recent push into the business traveler segment to capture

    higher revenue customers appears to be a sensible strategy for maintaining profitability.

    Leverage and Growth

    Airlines historically carry high levels of debt, due in large part to the amount of capital required to start

    operations and then expand. JetBlue is no exception; from 2005-2010 it has maintained a debt-to-value

    ratio between 65 and 75 percent. Most competitors have maintained similar ratios, with the exceptions

    being Southwest (20-40 percent) and US Airways (75-115 percent). JetBlue also has the highest level of

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    Team A8 Integrated Company Analysis: JetBlue 7

    debt as a percentage of sales among its competitive set. For the year ending 12/31/09, its debt-to-sales

    ratio was slightly over 100 percent while competitors averaged 48 percent.

    JetBlues primary use of debt has been for the acquisition of aircraft. It increased its fleet size by 65

    percent (to 155 planes) between 2005 and 2010. Incrementally, 44 percent (or $22 million) of each

    plane acquisition is financed by debt. JetBlue expects to grow its fleet another 60 percent (to 248

    planes) by 2016. The company will be unable to finance this growth through free cash flow and will need

    to raise cash through issuance of debt or equity. Using historical averages, they will need to raise $225

    million through equity and $2.1 billion through debt. This would raise their overall debt levels to $5.128

    billion or 96 percent of projected sales and 68 percent of total value.

    Dividends

    JetBlue has historically paid no dividends. Given future financing needs we do not expect them to do so

    in the next five to ten years.

    Valuation

    Factoring in JetBlues aggressive growth strategy and calculating a weighted average cost of capital of

    9.4 percent, a discounted cash flow analysis demonstrates that JetBlues stock price ($6.69 close on

    12/09/10) is overvalued by approximately 18 percent. Please see Appendix Cfor a complete list of

    assumptions made in our valuation analysis.

    Successful execution of their strategy over the next six years will increase revenues and earnings before

    interest and taxes by 45 percent and 115 percent respectively. This results in a current enterprise value

    of $6.9 billion and equity value of $1.6 billion. During this period, JetBlue will generate $2.4 billion in

    free cash flow, excluding aircraft capital expenditures which will require the additional $2.3 billion in

    outside funding we mentioned above.

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    Team A8 Integrated Company Analysis: JetBlue 8

    Marketing and Brand Position

    Target Market

    JetBlue's target customers are fare-conscious travelers who might otherwise have used alternate forms

    of transportation or would not have traveled at all.9The current base consists primarily of leisure

    travelers, the most price sensitive class of travelers. However, JetBlue is increasingly courting a higher

    class of passengers who have the resources to pay more for a business or first-class ticket, but

    appreciate a lower fare without sacrificing high-class customer service, especially when corporations are

    looking to reduce business travel due to tough economic conditions.

    Brand Identity

    In the airline industry, few players have managed to build a unique brand identity and achieve

    significant differentiation. JetBlue, however, has done so by taking up the vacant position of a low-cost

    provider that also offers a top notch experience that legacy airlines don't deliver (through features such

    as leather seating, DirecTV for each seat, XM satellite radio, etc.). JetBlue received the #1 Airline Brand

    rating10even while keeping its advertising costs significantly lower than Southwest Airlines (see

    Appendix D, Figure 23for advertising costs).

    Marketing Program

    The following table describes how JetBlue's marketing program supports its brand position.

    Social Media Extensive use of social media allows JetBlue to create buzz with very little

    cost. It has over 400,000 fans on Facebook and operates two Twitter feeds

    a standard corporate feed and a JetBlue Cheeps feed that is dedicated to

    letting customers know about pricing deals.

    9Source: JetBlue 2009 10K SEC Filing

    10Brand Keys Customer Loyalty Engagement Index looks at category drivers that engage customers, engender

    loyalty and drive real profits.

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    Team A8 Integrated Company Analysis: JetBlue 9

    Website Visitors towww.jetblue.comcan browse an Experience JetBlue section that

    features videos of consumers talking about the various benefits of flying

    JetBlue (e.g., space, entertainment, etc.).

    You Above AllCampaign

    "You Above All" replaced "Happy Jetting" as the company's tagline in Q42010 as part of a new advertising campaign. The campaign features

    humorous ads on YouTube that directly attack the practices of competing

    airlines (e.g., fees for baggage) and tells viewers "if you wouldnt take it on

    the ground, dont take it in the air.

    Promotions Recent "All You Can Jet" promotions allowed consumers to buy a monthly

    pass for unlimited travel to JetBlue destinations in the U.S. and the

    Caribbean. JetBlue believes half of the buyers had not flown them before.

    Brandspace The flagship terminal at JFK International airport serves as a "brandspace"

    for JetBlue, much like a brand-specific retail store (e.g., NikeTown).

    TrueBlue This loyalty program was redesigned in 2009 to address customers' desire for

    the elimination of blackout dates, an extended lifespan for points, and a shift

    to points for miles flown rather than money spent.

    Please seeAppendix Dfor samples of JetBlue's marketing efforts.

    Please seeAppendix Efor a marketing mix comparison with JetBlues competitive set.

    Accounting

    JetBlue uses standard industry practices for accounting and utilizes sound methods (see Appendix Ffor

    full comparison with competitive set). JetBlue is publicly traded and has no subsidiary groups.

    Noteworthy accounting issues are discussed below.

    Fleet

    Deciding how to finance a plane is a key concern for an airlines financial statements. Taking on

    additional debt to purchase planes may not be feasible due to debt covenant constraints but leases have

    higher average costs due to overhead charged back through the lease from the leasing company.

    Further, there are tax benefits that a firm must weigh. JetBlue owns 94 planes and leases 61 (57 in

    http://www.jetblue.com/http://www.jetblue.com/http://www.jetblue.com/http://www.jetblue.com/
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    Team A8 Integrated Company Analysis: JetBlue 10

    operating, 4 in capital). They have used leasing as a way to fuel their rapid growth without increasing the

    debt load beyond a manageable level. By contrast, US Airways has been forced to lease the majority of

    its planes due to its high debt to asset level and inability to take on additional debt (see Appendix Ffor

    fleet details for both JetBlue and competitors).

    Further, JetBlue has firm forward commitments for 110 additional airplanes, accounting for $4.4 billion

    of total capital over the next eight years. This future liability is not represented on the balance sheet.

    Air Traffic Liability and Loyalty Rewards

    JetBlue maintains an Air Traffic Liability account on its balance sheet as a reserve for tickets sold but not

    yet used (essentially an "unearned revenue" account). As of Q3 2010, this account had a balance of $545

    million.

    This account includes liabilities for the True Blue loyalty program totaling $54 million; the company

    reserves an amount equal to the estimated cost of outstanding rewards points. The company also sells

    points for utilization via a JetBlue-branded credit card. As the company does not disclose how many

    points are outstanding it is not possible to analyze whether or enough there is enough reserve to

    account for this liability. JetBlue noted that recent changes to the loyalty program will increase point

    redemption, so any underestimation of this liability could result in an overstatement of retained

    earnings.

    Preferred Stock Authorized in 2009

    In 2009 the company authorized the issuance of 25 million shares of preferred stock at $0.01 par value.

    None of those shares have yet been issued; we assume they are on reserve should a cash infusion be

    necessary.

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    Team A8 Integrated Company Analysis: JetBlue 11

    Recommendations

    Financing

    Line of Credit and Term-Loan Option Facility

    We recommend JetBlue finance capital expenditures related to aircraft via one large debt facility with a

    follow-on equity offering as needed. This would offer JetBlue the lowest possible cost of capital (see

    Appendix Cfor calculations related to WACC), eliminate the need raise debt or issue equity annually,

    and maximize managements flexibility to adapt its growth strategy.

    Optimally, JetBlue should work with lenders to establish a $2.1 billion, 5-Year Aircraft Acquisition Line

    of Credit and Term-Loan Option Facility. This would allow JetBlue to acquire aircraft as needed and roll

    the principal balance into a 30-year term facility at expiration. Interest rates would continue to reset

    after a specified period and remain fixed during the term portion. Interest rates could be lowered by

    choosing a term that renews more frequently, but it would be subject to more volatility in interest rate

    movements. The company could also lock in a forward fixed rate on the term-out portion to minimize

    future interest rate risk.

    Overall, this strategy will ensure JetBlue has the capital to realize growth initiatives and allow

    management to remain focused on creating value for shareholders.

    Marketing

    Leverage Social Media to Contain Costs

    JetBlue has built a solid following on Facebook and Twitter, and used YouTube to host videos for its

    latest campaign. Continuing to rely on these media greatly reduces the costs associated with marketing.

    Continue to Stress Differentiation

    JetBlues new You Above All campaign is built upon stressing the idea that the flying experience is

    significantly better with JetBlue than with other airlines. Continuing this focus is the best way to ensure

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    Team A8 Integrated Company Analysis: JetBlue 12

    customer know what JetBlue stands for, especially as the companys ability to continually provide a

    significantly lower price comes into question.

    Leverage Integrated Customer Service System

    JetBlues new customer servicesystem11provides a great way for the company to profile its customer

    base, investigate customer actions, and understand key loyalty drivers. Using this tool to build a

    targeted marketing program that tailors messages to customers will enable JetBlue to increase

    effectiveness.

    Target Business Travelers

    JetBlue is in a unique position to target business travelers during tough economic times. As a discount

    provider who also focuses on customer service, they can appeal to cost-sensitive business people that

    need to cut travel costs but dont want to sacrifice comfort, convenience, and modernity. JetBlue should

    investigate opportunities to increase corporate travel partnerships.

    11SEC Filings: JetBlue implemented a new customer service system, which includes a reservations system, revenue

    management system, revenue accounting system, and customer loyalty management system.

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    Team A8 Integrated Company Analysis: JetBlue A-1

    Appendix A: Cost Structure

    Figure 1. Fuel Costs

    Figure 2. Hedging of Fuel Costs

    Figure 3. Operating Expenses Compared to Competitive Set

    Projected fuel costs currently hedged

    Crude oil caps Heating oil collars Jet fuel swaps Total

    Q4 2010 - 14% 24% 38%

    Q1 2011 17% 5% - 22%

    Q2 2011 21% - - 21%

    Q3 2011 16% - - 16%

    Q4 2011 5% - - 5%

    Source: SEC fil ings

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    Team A8 Integrated Company Analysis: JetBlue A-2

    Figure 4. Aircraft Utilization Compared to Competitive Set

    Figure 5. Passenger Load Factor Compared to Competitive Set

    Note: Load factor represents the percentage of aircraft seating capacity that is actually utilized (revenue passenger miles

    divided by available seat miles). Revenue passenger miles represents the number of miles flown by revenue passengers.

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    Team A8 Integrated Company Analysis: JetBlue A-3

    Figure 6. Sales and Marketing Expense Compared to Competitive Set

    Notes

    Advertising expenses included in calculation as each airline reports sales and marketing expenses in different

    groupings.

    Southwest excluded as it does not break out sales and marketing expenses in the income statement.

    Figure 7. Labor Expenses Compared to Competitive Set

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    Team A8 Integrated Company Analysis: JetBlue A-4

    Figure 8. Maintenance Expenses Compared to Competitive Set

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    Team A8 Integrated Company Analysis: JetBlue B-1

    Appendix B: Profitability Measures and Market Share

    Figure 9. Profitability Comparison

    Profitability Measures(Last 9 months, excluding Return on Assets and Return on Equity)

    JetBlue Southwest AirTran US Airways Alaska Air

    Mainline Operations1:

    Passenger Revenue per ASM (cents) 9.79 11.60 9.76 10.71 11.37

    Total Revenue per ASM (cents) 10.83 12.21 10.84 12.72 12.73

    Operating Expense per ASM (cents) 9.78 11.16 10.13 11.63 11.03

    Operating Margin 9.7% 8.6% 6.5% 8.6% 13.4%

    Combined Operations2:

    Net Income Margin 3.1% 3.6% 1.9% 5.3% 6.5%

    EBITDA Margin 15.5% 13.8% 8.8% 9.6% 18.2%

    Operating Cash Flow Margin 17.3% 14.4% 8.5% 8.8% 17.6%

    Return on Assets (Last 12 months) 1.5% 3.0% 2.4% 5.0% 4.2%

    Return on Equity (Last 12 months) 6.3% 7.9% 10.8% NA 22.3%1Excludes regional operations of US Airways Expres s a nd Alas ka Air's Horizon Air

    2Includes regional operations of US Airways Express a nd Alas ka Air's Horizon Air

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    Team A8 Integrated Company Analysis: JetBlue B-2

    Figure 10. U.S. Airline Market Share

    Figures based on company reports and J.P. Morgan estimates in July 2010. 12

    Note: ASM = Available Seat Miles

    12 Airline Industry Overview / Considerations, J.P. Morgan. 2010.

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    Team A8 Integrated Company Analysis: JetBlue C-1

    Appendix C: Valuation Assumptions and Exhibits

    Passenger Sales

    Due to strong variances in seat revenues, capacity utilization, and available seats, there is no clear

    measurement with which to forecast consistent passenger sales. We chose to standardize these

    variables and create a metric called Average Daily Revenue per Available Seat Mile (ADR/ASM). This

    metric uses historical total seat capacity and passenger sales to forecast passenger sales given JetBlues

    growth strategy.

    Other Sales

    Since 2005, other sales have increased at a declining rate as a percent of passenger sales. Other revenue

    has increased from fees JetBlue charges customers for baggage and other services. We expect this trend

    to flatten and then decline in future years as competition among airlines puts pressure on fees airlines

    can charge.

    Expenses

    Fuel and related taxes is the largest single expense for JetBlue; over the last twelve months fuel has

    averaged 32 percent of passenger sales. We expect annual growth in fuel related costs to revert to its

    historical average of 3 percent13.

    Maintenance expenses as a percentage of passenger revenues have increased year-over-year for the

    past four years, but at a declining rate. We anticipate this trend to continue and eventually flatten out as

    JetBlues fleet ages.

    Since 2005, expenses from employee compensation, landing fees, depreciation, aircraft rent, sales and

    marketing, and other expenses have been relatively consistent as a percentage of sales. We forecast

    these expenses using a 5-year average as a percentage of passenger sales. We analyzed these expenses

    13Source: IBIS WorldGasoline & Petroleum Wholesaling in the US (November 2010)

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    Team A8 Integrated Company Analysis: JetBlue C-2

    in respect to passenger revenues rather than total revenues because these expenses are directly related

    to passenger revenues and not other revenues.

    Operating Cash Flow

    Operating cash flow is calculated by taking earnings before interest and after taxes, adding depreciation

    and amortization, and subtracting non-aircraft capital expenditures and additions to working capital.

    Aircraft capital expenditures were not included in our calculation because JetBlue will be raising debt

    and equity to finance these purchases and these values are accounted for in the final common stock

    value. Working capital as a percent of total revenues was normalized to JetBlues four-year average from

    2006-2009 because of large year-to-year variances.

    Enterprise Value

    Cash flow projections for 2011-2016 were discounted by JetBlues weighted average cost of capital.

    Terminal value was discounted using JetBlues weighted average cost of capital and perpetual growth

    rate14.

    JetBlues weighted average cost of capital is 9.4%, which represents a weighted average of their cost of

    debt and equity. JetBlues cost of debt is the product of their most recent placement of debt in June

    2009 at 6.75 percent and their tax shield15. The components of JetBlues cost of equity are the 10-year

    Treasury Bond as of 12/07/10 (3.165 percent)16as well as the annual return of the S&P 500 from 1950-

    2010 (11.94 percent)and raw company beta (1.482) 17. Weights were assigned based on JetBlues

    current percentages of debt and equity-to-value. JetBlues net debt as of 09/30/10 is the sum of their

    long and short-term debt, capital leases, and subtracting cash.

    14Source: IBIS WorldDomestic Airlines in the US (September 2010)

    15Source: SEC Filing

    16Source: Google Finance

    17Source: Bloomberg

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    Team A8 Integrated Company Analysis: JetBlue C-3

    Figure 11. Debt-to Value Ratio Compared to Competitive Set

    Note: Values include capital leases and short-term maturities

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    12/01/05

    12/01/06

    12/01/07

    12/01/08

    12/01/09

    Jet Blue Competitor Debt-to-Value Comparison

    Jet Blue: Southwest: Airtran: Alaska Airlines: US Air:

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    Team A8 Integrated Company Analysis: JetBlue C-4

    Figure 12. Pro-Forma Income Statement and Discounted Cash Flow Model

    Jet Blue Airlines

    Pro-Forma Income Statement & Discounted Cash Flow Model

    $'s in millions TTM as of,

    09/30/10 2011 2012 2013 2014 2015 2016

    SalesPassenger 3,304.0$ 3,312.0$ 3,528.4$ 3,789.4$ 4,162.4$ 4,602.5$ 4,945.7$

    Other 367.0 364.32 388.12 378.94 374.62 368.20 395.65

    Total Sales 3,671.0 3,676.3 3,916.5 4,168.4 4,537.0 4,970.7 5,341.3

    Operating Expenses

    Aircraft Fuel and Related Taxes 1,057.0 1,088.7 1,121.4 1,155.0 1,189.7 1,225.4 1,262.1

    Salaries, Wages, & Benefits 864.0 828.6 882.7 948.0 1,041.4 1,151.5 1,237.3

    Landing Fees & Other Rents 226.0 229.4 244.4 262.5 288.3 318.8 342.6

    Depreciation & Amortization 223.0 227.7 242.6 260.6 286.2 316.5 340.1

    Aircraft Rent 124.0 148.6 158.3 170.0 186.7 206.5 221.9

    Sales & Marketing 168.0 161.4 171.9 184.7 202.8 224.3 241.0

    Maintenance Materials & Repairs 162.0 183.1 203.2 225.5 250.4 272.9 297.5

    Other Operating Expenses 507.0 445.0 474.1 509.2 559.3 618.4 664.5

    Total Operating Expenses 3,331.0 3,312.5 3,498.6 3,715.5 4,004.8 4,334.2 4,606.9

    EBIT 340.0$ 363.8$ 417.8$ 452.9$ 532.2$ 636.5$ 734.4$

    Interest Expense 184.0 220.3 236.8 257.7 286.2 319.1 346.1

    Other Income/(Expenses) 10.0 8.3 8.8 9.5 10.4 11.5 12.4Pretax Income 166.0 151.8 189.9 204.6 256.5 328.9 400.6

    Income Tax Expense 67.0 91.1 113.9 122.8 153.9 197.3 240.4

    Net Income 99.0$ 60.7$ 76.0$ 81.8$ 102.6$ 131.6$ 160.3$

    EBIAT 218.3$ 250.7$ 271.7$ 319.3$ 381.9$ 440.6$

    Plus: Depreciation & Amort 227.7 242.6 260.6 286.2 316.5 340.1

    Less: Non-Aircraft Capital Expenditures 123.1 131.7 140.9 150.7 161.3 172.6

    Less: Additions to Working Capital 1.5 40.6 49.0 70.0 82.6 64.4

    Operating Cash Flow 321.5$ 321.0$ 342.4$ 384.8$ 454.5$ 543.7$

    Terminal Value 8,690.6

    Discounted Value 293.7$ 268.0$ 261.2$ 268.2$ 289.4$ 5,373.6$

    Current Enterprise Value 6,754.1$

    Less: Debt, as of 12/31/16 5,127.5

    Equity Value 1,626.6$

    Shares Outstanding, as of 12/31/16 295.6

    Common Share Value 5.50$Stock Price 12/09/10 6.69$

    % Undervalued/(overvalued) -17.8%

    Assumptions:

    Passenger Sales (Growth %) 0.2% 6.5% 7.4% 9.8% 10.6% 7.5%

    Other Sales (% Passenger Sales) 11.0% 11.0% 10.0% 9.0% 8.0% 8.0%

    Aircraft Fuel and Related Taxes (Growth %) 3.0% 3.0% 3.0% 3.0% 3.0% 3.0%

    Salaries, Wages, & Benefits (% Sales) 25.0% 25.0% 25.0% 25.0% 25.0% 25.0%

    Landing Fees & Other Rents (% Sales) 6.9% 6.9% 6.9% 6.9% 6.9% 6.9%

    Depreciation & Amortization (% Sales) 6.9% 6.9% 6.9% 6.9% 6.9% 6.9%

    Aircraft Rent (% Sales) 4.5% 4.5% 4.5% 4.5% 4.5% 4.5%

    Sales & Marketing (% Sales) 4.9% 4.9% 4.9% 4.9% 4.9% 4.9%

    Maintenance Materials & Repairs (Growth %) 13.0% 11.0% 11.0% 11.0% 9.0% 9.0%

    Other Operating Expenses (% Sales) 13.4% 13.4% 13.4% 13.4% 13.4% 13.4%

    Other Income (% Sales) 0.3% 0.3% 0.3% 0.3% 0.3% 0.3%

    Tax rate 40.0% 40.0% 40.0% 40.0% 40.0% 40.0%

    WC (% Sales) 18.8% 18.8% 18.8% 18.8% 18.8% 18.8%

    WACC (Rate of return) 9.4%

    Perpetual Growth Rate 3.0%

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    Team A8 Integrated Company Analysis: JetBlue C-5

    Figure 13. WACC Analysis

    Figure 14. Capital Expenditures and Fleet Analysis

    Jet Blue Airlines

    Weighted Average Cost of Capital Analysis

    $'s in millions

    Cost of Debt: Capital Structure:

    Cost of Debt 6.8% Market value Weight

    Marginal Tax Rate 40.0% Net Debt 2,566$ 55.5%

    Cost of Debt Post Tax Shield 4.1% Equity 2,058 44.5%

    Total 4,624$

    Cost of Equity: Share Outstanding Analysis:

    Risk-Free Rate 3.2% Current Stock Price 6.96$

    Market Risk Premium 8.8% Options Data:

    Raw Company Beta 1.48 Total # In-the-Money Options 2.6

    Cost of Equity 16.2% Weighted Avg. Strike Price 2.25$

    Total Dollar Proceeds 5.9

    Calculation of Net Debt, as of 09/30/10: Total Shares Repurchased 0.9Class G-1, due through 2016 245$ New Shares from Options 1.8

    Class G-2, due 2014 and 2016 373 Basic Shares Outstanding 293.8

    Class B-1, due 2014 49 Total Share Outstanding 295.6

    Fixed rate spec ial facility bonds, due through 2036 84

    6.75% convertible debentures due in 2039 201 Weighted Average Cost of Capital:

    5.5% convertible debentures due in 2038 123 WACC 9.4%

    Floating rate equipment notes, due through 2020 696

    Fixed rate equipment notes, due through 2025 1,162

    Captial Leases 131

    Less: Excess Cash (498)

    Total Debt, as of 09/30/10 2,566$

    Jet Blue Airlines

    Cap-Ex & Fleet Analysis

    $'s in millions Est

    2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

    Aircraft 975.0$ 1,013.0$ 671.0$ 643.0$ 353.0$ 205.0$ 450.7$ 550.8$ 701.0$ 951.4$ 1,101.6$ 901.3$

    Non-aircraft 125.0 89.0 74.0 60.0 108.0 115.0 123.1 131.7 140.9 150.7 161.3 172.6

    Total Cap-Ex 1,100.0$ 1,102.0$ 745.0$ 703.0$ 461.0$ 320.0$ 573.7$ 682.5$ 841.9$ 1,102.1$ 1,262.9$ 1,073.9$

    % Chage -28.8% -16.9% -18.9% 80.0% 6.5% 7.0% 7.0% 7.0% 7.0% 7.0% 7.0%

    Fleet Size 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

    Beginning Fleet 77 94 119 133 142 151 155 164 175 189 208 230

    Additions 17 30 17 18 11 4 9 11 14 19 22 18

    Divestitures - 5 3 9 2 - - - - - - -

    Total Fleet Size 94 119 133 142 151 155 164 175 189 208 230 248

    Net Change 25 14 9 9 4 9 11 14 19 22 18

    $/Additional Aircraft 40.5$ 47.9$ 71.4$ 39.2$ 51.3$ 50.1$ 50.1$ 50.1$ 50.1$ 50.1$ 50.1$

    Anual Aircraft Cap-Ex 1,013.0$ 671.0$ 643.0$ 353.0$ 205.0$ 450.7$ 550.8$ 701.0$ 951.4$ 1,101.6$ 901.3$

    06-10 Avg Incramental Cost 50.07

    Total Debt/Aircraft 24.05 23.54 22.59 21.30 21.88 19.77

    Average Increase 22.19

    Fleet Analysis

    Airbus A320 85 96 104 107 110 112 116 123 130 142 157 167

    Net Change 11 8 3 3 2 4 7 7 12 15 10

    Embraer 190 9 23 30 35 41 43 48 52 59 66 73 81

    Net Change 14 7 5 6 2 5 4 7 7 7 8

    Actual Projected

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    Team A8 Integrated Company Analysis: JetBlue C-6

    Figure 15. Revenue Analysis

    Jet Blue Airlines

    Revenue Analysis

    $'s in millions

    Passenger Revenue2005 2006 2007 2008 2009 2010

    Passenger Revenue: Historical 1,620.0$ 2,223.0$ 2,636.0$ 3,056.0$ 2,928.0$ 3,304.0$

    Airbus A320 Fleet 85 96 104 107 110 112

    Available Seats 150 150 150 150 150 150

    Embraer 190 Fleet 9 23 30 35 41 43

    Available Seats 100 100 100 100 100 100

    Total Daily Available Seats 13,650 16,700 18,600 19,550 20,600 21,100

    Total Annual Avail Seats 4,982,250 6,095,500 6,789,000 7,135,750 7,519,000 7,701,500

    Avg Daily Rev/Available Seat 0.000325$ 0.000365$ 0.000388$ 0.000428$ 0.000389$ 0.000429$

    Annual Rev Increase % 37.2% 18.6% 15.9% -4.2% 12.8%

    2011 2012 2013 2014 2015 2016

    Passenger Revenue: Projected 3,312.0$ 3,528.4$ 3,789.4$ 4,162.4$ 4,602.5$ 4,945.7$

    Airbus A320 Fleet 116 123 130 142 157 167

    Available Seats 150 150 150 150 150 150

    Embraer 190 Fleet 48 52 59 66 73 81

    Available Seats 100 100 100 100 100 100

    Total Daily Available Seats 22,200 23,650 25,400 27,900 30,850 33,150

    Total Annual Avail Seats 8,103,000 8,632,250 9,271,000 10,183,500 11,260,250 12,099,750

    Avg Daily Rev/Available Seat 0.000409$ 0.000409$ 0.000409$ 0.000409$ 0.000409$ 0.000409$

    Annual Rev Increase % 0.2% 6.5% 7.4% 9.8% 10.6% 7.5%

    Other Revenue:2005 2006 2007 2008 2009

    Other Rev 81.0$ 140.0$ 206.0$ 332.0$ 358.0$

    Passenger Rev 1,620.0 2,223.0 2,636.0 3,056.0 2,928.0

    % of Passenfer Rev 5.0% 6.3% 7.8% 10.9% 12.2%

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    Team A8 Integrated Company Analysis: JetBlue C-7

    Figure 16. Operating Expense Analysis

    Jet Blue Airlines

    Operating Expense Analysis

    $'s in millions

    Maintenance Exp as a % of Revenue:

    2005 2006 2007 2008 2009

    Passenger Rev 1,620.0$ 2,223.0$ 2,636.0$ 3,056.0$ 2,928.0$

    Maintenance Exp 64.0 87.0 106.0 127.0 149.0

    Maint Exp % Inc 35.94% 21.84% 19.81% 17.32%

    4-year Average 23.7%

    Sales & Marketing Exp as a % of Revenue:

    2005 2006 2007 2008 2009

    Passenger Rev 1,620.0$ 2,223.0$ 2,636.0$ 3,056.0$ 2,928.0$

    Sales & Marketing Exp 81.0 104.0 121.0 151.0 151.0

    Sales & Market Exp % Sales 5.0% 4.7% 4.6% 4.9% 5.2%

    5-year Average 4.9%

    Aircraft Rental Exp as a % of Revenue:

    2005 2006 2007 2008 2009

    Passenger Rev 1,620.0$ 2,223.0$ 2,636.0$ 3,056.0$ 2,928.0$

    Aircraft Rental Exp 74.0 103.0 124.0 129.0 126.0

    Aircraft Rental Exp % Sales 4.6% 4.6% 4.7% 4.2% 4.3%

    5-year Average 4.5%

    Depr Exp as a % of Revenue:

    2005 2006 2007 2008 2009

    Passenger Rev 1,620.0$ 2,223.0$ 2,636.0$ 3,056.0$ 2,928.0$

    Depr Exp 115.0 151.0 176.0 205.0 208.0

    Depr Exp % Sales 7.1% 6.8% 6.7% 6.7% 7.1%

    5-year Average 6.9%

    Landing Fees Exp as a % of Revenue:

    2005 2006 2007 2008 2009

    Passenger Rev 1,620.0$ 2,223.0$ 2,636.0$ 3,056.0$ 2,928.0$

    Landing Fees Exp 112.0 158.0 180.0 199.0 213.0

    Landing Fees Exp % Sales 6.9% 7.1% 6.8% 6.5% 7.3%

    5-year Average 6.9%

    Salaries Exp as a % of Revenue:

    2005 2006 2007 2008 2009

    Passenger Rev 1,620.0$ 2,223.0$ 2,636.0$ 3,056.0$ 2,928.0$

    Salaries Exp 428.0 553.0 648.0 694.0 776.0

    Salaries Exp % Sales 26.4% 24.9% 24.6% 22.7% 26.5%5-year Average 25.0%

    Other Operating Exp as a % of Revenue:

    2005 2006 2007 2008 2009

    Total Revenue 1,701.0$ 2,363.0$ 2,842.0$ 3,388.0$ 3,286.0$

    Other Operating Exp 291.0 328.0 350.0 377.0 419.0

    Other Op Exp % Sales 17.1% 13.9% 12.3% 11.1% 12.8%

    5-year Average 13.4%

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    Team A8 Integrated Company Analysis: JetBlue C-8

    Figure 17. Capital Structure Analysis

    Figure 18. Working Capital Analysis

    Jet Blue Airlines

    Capital Structure Analysis

    $'s in millions

    Additional Debt Raises & Int Exp:

    09/30/10 2011 2012 2013 2014 2015 2016

    Increase in Aircraft (Actual) 9 11 14 19 22 18

    Additional Debt/Aircraft 22.2$ 22.2$ 22.2$ 22.2$ 22.2$ 22.2$

    Incramental Debt 199.7 244.1 310.6 421.6 488.1 399.4

    Total Debt 3,064.0 3,263.7 3,507.8 3,818.4 4,240.0 4,728.1 5,127.5

    Interest PMT 220.3 236.8 257.7 286.2 319.1 346.1

    Total Debt Issuance 2,063.5

    Future Interest Rate 6.8%

    New Equity Offerings:

    2011-2016

    Aircraft Cap-Ex Required 4,656.8$

    Cash flow from Op's (2,367.8)

    Debt Financing (2,063.5)

    Equity Shortfall 225.5$Share Issuance Price (actual) 6.69$

    Shares Issued 33.7

    Total Funding 2,289.0$

    Jet Blue Airlines

    Working Capital Analysis

    $'s in millions

    Changes in Working Capital:

    2005 2006 2007 2008 2009Deferred income taxes (4.0)$ 10.0$ 19.0$ (6.0)$ 40.0$

    Decrease (Increase) in receivables (28.0) (12.0) (14.0) 4.0 3.0

    Decrease (Increase) in inventories, prepaid and other (20.0) (28.0) 3.0 (10.0) (43.0)

    Increase in air traffic liability 69.0 97.0 86.0 19.0 10.0

    Increase (Decrease) in AP and other accrued liabilities 54.0 33.0 36.0 15.0 (66.0)

    Other, net (7.0) 8.0 30.0 31.0 40.0

    Additions to Working Capital 64.0$ 108.0$ 160.0$ 53.0$ (16.0)$

    Sales 1,701.0$ 2,363.0$ 2,842.0$ 3,388.0$ 3,286.0$

    Working Cap Additions/Change in Sales % 16.3% 33.4% 9.7% 15.7%

    4-year average 18.8%

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    Team A8 Integrated Company Analysis: JetBlue C-9

    Figure 19. Historical Debt-to-Total Value Comparisons

    Figure 20. Historical Debt-to-Sales Comparisons

    Jet Blue Airlines

    Historical Debt-to-Total-Value Competitor Comparison

    S's in millions

    For the Year Ending & 9-Months Ending

    Jet Blue: 12/31/05 12/31/06 12/31/07 12/31/08 12/31/09 09/30/09 09/30/10 12/31/16

    Total Debt* 2,261.0$ 2,801.0$ 3,005.0$ 3,024.0$ 3,304.0$ 3,304.0$ 3,064.0$ 5,127.5$

    Total Equity 911.0 952.0 1,036.0 1,266.0 1,539.0 1,541.0 1,623.0 2,461.4

    Debt-to-Total Value 71.3% 74.6% 74.4% 70.5% 68.2% 68.2% 65.4% 67.6%

    Southwest:

    Total Debt* 2,012.0$ 1,705.0$ 2,110.0$ 3,684.0$ 3,552.0$ 3,510.0$ 3,228.0$

    Total Equity 6,675.0 6,449.0 6,941.0 4,953.0 5,466.0 5,454.0 5,950.0

    Debt-to-Total Value 23.2% 20.9% 23.3% 42.7% 39.4% 39.2% 35.2%

    Airtran:

    Total Debt* 811.1$ 900.1$ 1,057.9$ 1,104.1$ 1,214.0$ 1,112.2$ 955.6$

    Total Equity 382.8 379.3 446.4 281.1 501.9 414.8 515.2

    Debt-to-Total Value 67.9% 70.4% 70.3% 79.7% 70.7% 72.8% 65.0%

    Alaska Airlines:

    Total Debt* 1,082.6$ 1,150.8$ 1,300.5$ 1,841.2$ 1,855.2$ 1,623.9$ 1,806.0$

    Total Equity 827.6 885.5 1,024.0 661.9 872.1 1,073.5 773.8

    Debt-to-Total Value 56.7% 56.5% 55.9% 73.6% 68.0% 60.2% 70.0%

    US Air:

    Total Debt* 3,005.0$ 3,002.0$ 3,148.0$ 3,985.0$ 4,526.0$ 4,626.0$ 4,428.0$

    Total Equity 420.0 970.0 1,439.0 (494.0) (355.0) (260.0) 74.0

    Debt-to-Total Value 87.7% 75.6% 68.6% 114.2% 108.5% 106.0% 98.4%

    * Includes Capital Leases & Current Maturities

    Jet Blue Airlines

    Historical Debt-to-Sales Competitor Comparison

    S's in millions

    For the Year Ending & 9-Months Ending

    Jet Blue: 12/31/05 12/31/06 12/31/07 12/31/08 12/31/09 09/30/09 09/30/10 12/31/16

    Total Debt* 2,261.0$ 2,801.0$ 3,005.0$ 3,024.0$ 3,304.0$ 3,304.0$ 3,064.0$ 5,127.5$

    Total Sales 1,701.0 2,363.0 2,842.0 3,388.0 3,286.0 2,454.0 2,839.0 5,341.3

    Debt-to-Sales 132.9% 118.5% 105.7% 89.3% 100.5% 134.6% 107.9% 96.0%

    Southwest:

    Total Debt* 2,012.0$ 1,705.0$ 2,110.0$ 3,684.0$ 3,552.0$ 3,510.0$ 3,228.0$

    Total Sales 7,584.0 9,086.0 9,861.0 11,023.0 10,350.0 7,638.0 8,990.0

    Debt-to-Sales 26.5% 18.8% 21.4% 33.4% 34.3% 46.0% 35.9%

    Airtran:

    Total Debt* 811.1$ 900.1$ 1,057.9$ 1,104.1$ 1,214.0$ 1,112.2$ 955.6$

    Total Sales 1,449.7 1,892.1 2,310.0 2,552.5 2,341.4 1,743.0 1,973.6

    Debt-to-Sales 56.0% 47.6% 45.8% 43.3% 51.8% 63.8% 48.4%

    Alaska Airlines:

    Total Debt* 1,082.6$ 1,150.8$ 1,300.5$ 1,841.2$ 1,855.2$ 1,623.9$ 1,806.0$

    Total Sales 2,975.3 3,334.4 3,069.9 3,221.3 3,006.0 2,553.7 2,873.8Debt-to-Sales 36.4% 34.5% 42.4% 57.2% 61.7% 63.6% 62.8%

    US Air:

    Total Debt* 3,005.0$ 3,002.0$ 3,148.0$ 3,985.0$ 4,526.0$ 4,626.0$ 4,428.0$

    Total Sales 5,069.0 11,557.0 11,813.0 12,244.0 10,609.0 7,945.0 9,110.0

    Debt-to-Sales 59.3% 26.0% 26.6% 32.5% 42.7% 58.2% 48.6%

    * Includes Capital Leases & Current Maturities

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    Team A8 Integrated Company Analysis: JetBlue C-10

    Figure 21. Historical Interest Expense-to-Total Revenue Comparisons

    Jet Blue Airlines

    Historical Competitor Interest Expense-to-Total Revenue Comparison

    S's in millions

    For the Year Ending & 9-Months Ending

    Jet Blue: 12/31/05 12/31/06 12/31/07 12/31/08 12/31/09 09/30/09 09/30/10

    Total Interest 107.0$ 173.0$ 235.0$ 242.0$ 197.0$ 148.0$ 135.0$

    Totat Revenue 1,701.0 2,363.0 2,842.0 3,388.0 3,286.0 2,454.0 2,839.0

    Interest-to-Total Rev 6.3% 7.3% 8.3% 7.1% 6.0% 6.0% 4.8%

    Southwest:

    Total Interest 122.0$ 128.0$ 119.0$ 130.0$ 186.0$ 140.0$ 126.0$

    Totat Revenue 7,584.0 9,086.0 9,861.0 11,023.0 10,350.0 7,638.0 8,990.0

    Interest-to-Total Rev 1.6% 1.4% 1.2% 1.2% 1.8% 1.8% 1.4%

    Airtran:

    Total Interest 30.8$ 50.9$ 81.9$ 85.5$ 84.0$ 63.6$ 61.1$

    Totat Revenue 1,449.7 1,892.1 2,310.0 2,552.5 2,341.4 1,743.0 1,973.6

    Interest-to-Total Rev 2.1% 2.7% 3.5% 3.3% 3.6% 3.6% 3.1%

    Alaska Airlines:

    Total Interest 63.0$ 78.0$ 86.2$ 92.5$ 88.1$ 77.8$ 81.4$

    Totat Revenue 2,975.3 3,334.4 3,069.9 3,221.3 3,006.0 2,553.7 2,873.8

    Interest-to-Total Rev 2.1% 2.3% 2.8% 2.9% 2.9% 3.0% 2.8%

    US Air:

    Total Interest 147.0$ 295.0$ 229.0$ 218.0$ 241.0$ 189.0$ 179.0$

    Totat Revenue 5,069.0 11,557.0 11,813.0 12,244.0 10,609.0 7,945.0 9,110.0

    Interest-to-Total Rev 2.9% 2.6% 1.9% 1.8% 2.3% 2.4% 2.0%

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    Team A8 Integrated Company Analysis: JetBlue D-1

    Appendix D: Marketing Position and Program

    Figure 22. Market Position

    C

    o

    s

    t

    Experience

    Low-cost/

    Discount Airlines

    Traditional/

    Legacy Airlines

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    Team A8 Integrated Company Analysis: JetBlue D-2

    Figure 23: Advertising Spend

    Figure 24: JetBlue Website (Experience JetBlue)

    $53

    $204

    $31$17 $11

    $0

    $250

    JetBlue

    Airways

    Southwest

    Airlines

    AirTran

    Airways

    Alaska

    Airlines

    U.S.

    Airways

    AdvertisingCosts

    (inmillions)

    Advertising Spend in 2009

    Source: SEC Filings

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    Team A8 Integrated Company Analysis: JetBlue D-3

    Figure 25: Twitter

    Figure 26: Facebook

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    Team A8 Integrated Company Analysis: JetBlue E-1

    Appendix E: Marketing Mix Comparison

    All information presented in this appendix is from the respective companies 10k reports.

    Product

    JetBlue Airways Southwest Airlines AirTran Airways US Airways Alaska Airlines

    ModelPrimarily point-to-

    point routes

    Locations

    60 destinations in 20

    states, Puerto Rico,

    and eleven countries

    in the Caribbean and

    Latin America

    Focus Cities

    Boston, Fort

    Lauderdale, Los

    Angeles/Long Beach,

    New York/JFK,

    Orlando

    Average Stage Length

    1,064 miles

    ModelPrincipally point-to-

    point routes

    Locations

    69 cities in 35 states

    Average Stage Length

    639 miles

    ModelHub and network

    system; 50% of flights

    originate or terminate

    in Atlanta (hub)

    Locations

    Serves 63 locations

    including Puerto Rico,

    Aruba, Mexico and

    Bahamas; majority of

    markets served are in

    the eastern United

    States

    Focus Cities

    Baltimore, Milwaukee,

    Orlando

    Average Stage Length

    738 miles

    ModelHubs in Charlotte,

    Philadelphia, and

    Phoenix and a focus

    city at Ronald Reagan

    Washington National

    Airport

    Locations

    Serves more than 200

    communities in the

    U.S., Canada, Mexico,

    Europe, the Middle

    East, the Caribbean,

    Central and South

    America; member ofthe Star Alliance

    network which offers

    flights to 181

    countries

    Average Stage Length

    972 miles

    ModelHubs in Anchorage,

    Seattle, Portland, and

    Los Angeles

    Locations

    59 cities in United

    States, Canada and

    Mexico

    Average Stage Length

    1,058 miles

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    Team A8 Integrated Company Analysis: JetBlue E-2

    Price

    JetBlue Airways Southwest Airlines AirTran Airways US Airways Alaska Airlines

    2009 Revenue Per

    Passenger

    $102

    Yield/Passenger Mile

    11.28 centsAncillary Fees

    Reservation changes,

    baggage limitations,

    TrueBlue frequent

    flyer point sales,

    concession

    2009 Revenue Per

    Passenger

    $119

    Yield/Passenger Mile

    13.29 centsAncillary Fees

    Pets, service charge

    for unaccompanied

    minor, third or

    overweight bag fee

    2009 Revenue Per

    Passenger

    $97

    Yield/Passenger Mile

    11.24 centsAncillary Fees

    Pets, liquor sales,

    excess baggage

    charges,

    transportation of

    unaccompanied

    minors, frequent

    travel credits, optional

    fees for advance seat

    assignments and a fee

    for call center

    services, priority seat

    selection, the

    extension or transfer

    of A+ Miles Rewards,

    purchase of A+ Miles

    Rewards, checked

    baggage

    2009 Revenue Per

    Passenger

    $118

    Yield/Passenger Mile

    13.52 centsAncillary Fees

    First and second

    checked bag service

    fees, processing fees

    for travel awards,

    Choice Seats program,

    and call center/airport

    ticketing fees

    2009 Revenue Per

    Passenger

    $157

    Yield/ Passenger Mile

    13.28 centsAncillary Fees

    Reservations fees,

    ticket change fees, and

    baggage service

    charges

    Note: Yield/Passenger Mile represents the average amount one passenger pays to fly one mile.

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    Team A8 Integrated Company Analysis: JetBlue E-3

    Place (Distribution)

    JetBlue Airways Southwest Airlines AirTran Airways US Airways Alaska Airlines

    JetBlue website

    GDS (Sabre,

    Travelport and

    Amadeus)

    Online travelagent sites

    (Expedia,

    Travelocity,

    Orbitz, and

    Priceline)

    Southwest

    website

    AirTran web site

    AirTran Bye-Pass

    airport self-service

    kiosks

    Mobile Webprogram

    Travel agency web

    sites (e.g.

    Travelocity,

    Expedia)

    Corporate booking

    agencies

    Traditional travel

    agencies

    US Airways

    website

    Online travel

    agent sites (e.g.,

    Orbitz,

    Travelocity,

    Expedia and

    others)

    Traditional travel

    agents (GDS

    Sabre)

    Reservations

    centers and airline

    ticket offices

    Alaskaair website

    Traditional and

    online travel

    agents (GDS-Sabre,

    Orbitz)

    Reservation call

    centers.

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    Team A8 Integrated Company Analysis: JetBlue E-4

    Promotion

    JetBlue Airways Southwest Airlines AirTran Airways US Airways Alaska Airlines

    Message/Tagline

    You above all

    2009 Advertising

    Costs

    $53MTarget

    Primarily leisure;

    increasingly business

    travelers

    Media

    Newspapers,

    magazines, television,

    radio, internet, social

    media, outdoor

    billboards, targeted

    public relations, local

    events and

    sponsorships, and

    mobile marketingprograms, strong

    word-of-mouth

    Highlighted Features

    Happy Jetting,

    JetBlue Experience,

    brand name snacks

    and drinks

    Message/Tagline

    Bags fly free

    2009 Advertising

    Costs

    $204MTarget

    Leisure and business

    travelers

    Media

    Television, internet,

    social media

    (Facebook, Twitter)

    Highlighted Features

    Southwest

    Difference, Rapid

    Rewards frequent

    flyer program, in-flight

    Internet connectivity,

    EarlyBird check-in,

    Business Select

    enhancements

    Message/Tagline

    Go. Theres nothing

    stopping you.

    2009 Advertising

    Costs

    $31.3M

    Target

    Business and leisure

    travelers

    Media

    Newspapers; satellite,

    Internet, social media

    (Facebook: AirTranU-

    Home of the really

    cheap standby flight),

    and over-the-air radio;

    broadcast, cable, and

    satellite television;

    out-of-home media;direct mail; e-mail;

    movie theatres; and

    the Internet, as well as

    public relations efforts

    Message/Tagline

    Fly with US

    2009 Advertising

    Costs

    $11MTarget

    Business and leisure

    travelers

    Media

    Internet, social media

    (Facebook, Twitter)

    Highlighted Features

    Dividend Miles

    frequent flyer

    program, customer

    feedback

    Message/Tagline

    North of Expected

    2009 Advertising Costs

    $16.8M

    TargetBusiness and leisure

    travelers

    Media

    Television, internet,

    social media

    (Facebook, Twitter,

    YouTube)

    Highlighted Features

    Mileage Plan travel

    awards

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    Team A8 Integrated Company Analysis: JetBlue E-5

    JetBlue Airways Southwest Airlines AirTran Airways US Airways Alaska Airlines

    Highlighted Features

    Continued

    Onboard boxed meals,

    R&R, planes (young

    fleet), award-winning

    service, Customer

    loyalty program,DirecTV programming,

    XM Satellite Radio,

    Movies & more, NFL

    Sunday Ticket, Free

    wireless, Customer Bill

    of Rights

    Highlighted Features

    Destinations, quality,

    business Class, XM

    radio, young Boeing

    aircraft fleet, assigned

    seating, everyday

    affordable fares,special sales

    promotions, frequent

    flier program A+

    Rewards

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    Team A8 Integrated Company Analysis: JetBlue F-1

    Appendix F: Accounting Practices of Competitive Set

    Note: AirTran excluded from analysis as its financials will be incorporated into Southwests methodology as the completion of

    the acquisition.

    Revenue Recognition

    JetBlue Airways Alaska Airlines US Airways Southwest Airlines

    Uses Air Traffic

    Liability account to

    reserve for unused

    tickets before tickets

    are utilized and the

    revenue is recognized.

    Same as JetBlue. Same as JetBlue. Same as JetBlue.

    Airplane Ownership/Leasing

    JetBlue Airways Alaska Airlines US Airways Southwest Airlines

    Primarily owned

    151 planes total; 61

    percent owned, 36

    percent operating

    leased, 3 percent

    capital leased.

    Primarily owned.

    137 planes total; 61

    percent owned, 39

    percent leased (lease

    structure not

    disclosed)

    Primarily operating

    leased.

    442 planes total; 62

    percent operating

    leased, 29 percent

    owned, 9 percent

    capital leased.

    Primarily owned.

    537 planes total; 82

    percent owned, 16

    percent operating

    leased, 2 percent

    capital leased.

    JetBlues Plane Ownership/Leasing

    # of Planes Category Accounting Notes

    94 Owned Depreciated straight line over 25 years; 20 percent residual value

    57 Operating Lease Keeps future lease obligations off of balance sheet

    4 Capital LeasePresent value of lease recorded and then amortized/depreciated

    throughout the term in order to obtain tax benefits

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    Team A8 Integrated Company Analysis: JetBlue F-2

    Equipment Depreciation

    JetBlue Airways Alaska Airlines US Airways Southwest Airlines

    Planes are

    depreciated over 25

    years with 20 percent

    residual value.

    Similar.

    Long range planesdepreciated over 20

    years, regional planes

    depreciated over 15

    years.

    Unspecified.

    Depreciated over lifeof assetranging

    from five to thirty

    years.

    Similar.

    Depreciated over 23-25 years with 10-15

    percent residual

    value.

    Fuel Hedges

    JetBlue Airways Alaska Airlines US Airways Southwest Airlines

    Gains/losses incurred

    due to hedging are

    recognized in the

    Fuel Expense

    account at the time

    the underlying fuel is

    consumed. It there is

    any other value

    change beyond

    consumption, it is

    recognized as an

    Other Income or

    Other Expense.

    Qualifies for Hedge

    Accounting Rules.

    Different.

    Marked to market as

    value changes. Allows

    unrealized

    gains/losses to be

    recognized as the

    hedge is marked to

    market.

    Does not qualify for

    Hedge Accounting

    Rules.

    Different.

    Marked to market as

    value changes. Allows

    unrealized

    gains/losses to be

    recognized as the

    hedge is marked to

    market.

    Does not qualify for

    Hedge Accounting

    Rules.

    Same as JetBlue.

    Loyalty Rewards

    JetBlue Airways Alaska Airlines US Airways Southwest Airlines

    Liability reserved as

    part of Air Traffic

    Liability account, asincremental cost (no

    contribution to

    overhead). JetBlue

    does not disclose the

    amount of points

    outstanding and value

    cannot be evaluated.

    Same as JetBlue. Same as JetBlue. Same as JetBlue.

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    Team A8 Integrated Company Analysis: JetBlue G-1

    Appendix G: JetBlue Airways Corporation Situation Analysis

    Company JetBlue is a midsize U.S. passenger "value airline" that started operating in 2000

    from New York's JFK International Airport, its principal hub. In 2009, JetBlue was

    the seventh largest passenger carrier.

    Founder David Neeleman is a former Southwest Airlines employee. JetBlues

    original approach mirrored Southwests model in many aspects: low-cost travel,

    point-to-point routes, flexible work rules, and one-aircraft-model fleet.

    Today, JetBlue operates primarily on point-to-point routes with its fleet of 110

    Airbus A320 aircraft and 41 EMBRAER 190 aircraft serving over 60 destinations in

    20 states, Puerto Rico and eleven countries in the Caribbean and Latin America.

    Focus cites are Boston, Fort Lauderdale, Los Angeles/Long Beach, New York/JFK,

    and Orlando.

    Value proposition: Competitive fares and quality air travel need not be mutually

    exclusive.

    JetBlues differentiation is its amenities such as in-flight entertainment, (e.g. Live

    TV on every seat, premium movie channel offerings and satellite radio), free and

    unlimited snacks and beverages, and leather seats with extra legroom. Its mission

    is "to bring humanity back to air travel" through the JetBlue experience. It

    established the Customer Bill of Rights in 2007 which provides compensation to

    customers who experience avoidable (and some unavoidable) inconveniences.

    In November 2009, JetBlues improved customer loyalty program, TrueBlue, was

    launched.

    Customers Mostly domestic leisure passengers (rather than business or international

    travelers) looking for value.

    Collaborators Marketing alliances with Deutsche Lufthansa AG, Cape Air (an airline that services

    destinations out of Boston and San Juan, Puerto Rico), and Aer Lingus (an airline

    based in Ireland).

    Primary distribution is through www.jetblue.com; also participates in three major

    Global Distribution Systems (Sabre, Travelport and Amadeus) and four major

    online travel agents (Expedia, Travelocity, Orbitz, and Priceline).

    In-flight entertainment: DirecTV, XM satellite radio, movie studios, etc.

    Agreement with American Express which allows card members to earn TrueBlue

    points.

    Competitors Key competitors are United Continental, Delta/Northwest, American Airlines, US

    Airways, Alaska Airlines and specifically in the low-cost category are Southwest

    Airlines, and AirTran Airways (now under Southwest).

    The principal competitive factors are fares, customer service, routes served, flight

    schedules, types of aircraft, safety record and reputation, code-sharing

    relationships, capacity, in-flight entertainment systems and frequent flyer

    programs.

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    Team A8 Integrated Company Analysis: JetBlue G-2

    Context The industry has traditionally been dominated by the major U.S. airlines such as

    Delta/Northwest Air Lines, American Airlines, United Airlines, Continental Airlines,

    Southwest Airlines and US Airways.

    All airlines are subject to regulation by the DOT, the FAA, the Transportation

    Security Administration, or TSA, and other governmental agencies.

    Low-cost airlines largely developed after deregulation of the U.S. airline industry

    in 1978. Southwest pioneered the low-cost model.

    The industry is characterized by low profit margins, high fixed costs and significant

    price competition.

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    Team A8 Integrated Company Analysis: JetBlue H-1

    Appendix H: JetBlue SWOT Analysis

    Strengths Weaknesses

    Profitable in six of the last seven quarters;

    growing faster than most other U.S. airlines (6-8%in 2009 according to management).

    Low operating costs (cost per available seat mile,

    excluding fuel, is among the lowest reported) -

    high aircraft utilization, low distribution costs (all

    electronic), productive workforce (flexible work

    rules, no union), new and efficient aircraft

    (youngest fleet of any major U.S. airline).

    High brand awareness; rated as top low cost

    airline for customer satisfaction by J.D. Power

    and Associates for six straight years. Also, Best

    Large Domestic Airline (economy class), Best

    Inflight Entertainment (domestic flights) and

    Most Eco-friendly Airline in the 2009 Zagat

    Airline Survey.

    Highly leveraged financial profile; 2009: debt of

    $3.30 billion accounted for 68% of totalcapitalization.

    Significant fixed obligations: leases related to

    aircraft, airport terminal space, other airport

    facilities and office space.

    Financing costs to support growth. Limited in

    ability to obtain additional equity (limited shares

    of common stock currently available for issuance).

    Opportunities Threats

    Further develop social media marketing program

    highlighting experience and explore targeted

    marketing opportunities using its new integrated

    customer service system.

    Increase promotions to business travelers.

    Expand in underserved markets and increase

    flight connections. JetBlues fastest growing

    markets are Boston and Caribbean.

    More amenities; e.g., in-flight broadband using

    satellite technology is being tested. JetBlue

    expects to begin rollout on the fleets more than

    160 planes by mid-2012.

    Price and availability of fuel, U.S. economic

    condition, terrorist attacks.

    Diminishing competitive advantage as larger

    traditional airlines restructure financially to reduce

    their cost structure.

    Limited number of suppliers for aircraft, engines

    and components of in-flight entertainment system.

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