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Integrated Cash Center Solutions Perfectly tuned. Efficient. Ready for the future.

Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

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Page 1: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

Integrated Cash Center SolutionsPerfectly tuned. Efficient. Ready for the future.

Page 2: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

Superior efficiency and security: Key essentials for a cash center.

Only a few years ago, many

observers predicted that cash

was doomed to disappear by

the 21st century. Yet more

cash is in circulation today

than ever before despite a

profusion of alternative means

of payment. With this growth

in cash volume also comes a

greater need for cash process-

ing services and technologies.

And that shows no sign of

changing in the future, either.

The challenges for cash center

operators are enormous.

Relentless cost and efficiency

pressure is forcing them to

repeatedly re-engineer their

processes, site structures, and

system configurations. As cash

volumes rise and new technol-

ogies emerge, it is becoming

more urgent to find future-

proof solutions for projects

such as expansions or new

facilities.

Luckily, there are automation

solutions for each cash center

station. This is certainly a plus

for security and efficiency in

cash handling – and an ideal

opportunity to implement

seamlessly integrated, highly

productive processes.

Designing and enhancing

powerful cash centers is

a complex challenge. For

valuable assistance, turn to

the specialists at Giesecke &

Devrient (G&D). We will

discuss your needs and

situation with you in detail

and craft a solution for your

cash center using perfectly

matched modules. Completely

customized and fully flexible.

Count on G&D to help you

successfully tackle all your

challenges – today and

tomorrow.

Page 3: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

Depiction of a large cash center for central banks with a maximum end-to-end

solution for handling large processing volumes with maximum efficiency

CommercialCash Center

Central BankCash Center

Retail Store

Printing Works

Bank Branch

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124 5 6 3

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Intelligent combinations: The only way to stay ahead.

The ideal cash center solution

begins by carefully configuring

all necessary functional areas.

We analyze and align the

technology, processes, systems,

buildings, and infrastructure

to ensure they fully reflect

your unique requirements

and circumstances.

Our knowledge is the core of

solution development. And

this can set you apart from

your competitors. After all,

the greatest potential for cash

center optimization lies in

cash handling processes –

and they are G&D‘s core

competency. Our world-

leading processing systems,

when combined with state-

of-the-art automation, com-

prehensive, fully integrated

software solutions, and broad

service portfolio, are a powerful

toolkit for developing the best

possible solution for you – for

individual stations or for the

cash center as a whole.

Just like all the pieces in a

cube touch the core, every

station in your cash center will

benefit from our core compe-

tency. With our help, you can

have a cash center that fully

satisfies your quality, security,

and efficiency requirements.

And that will truly add value

for you!

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Intimately familiar with all cash cycle processes.

For 160 years, G&D has been

providing services and solu-

tions for all cash processes –

from banknote paper to

banknote destruction. That

gives us an unparalleled

understanding of the tasks

and requirements of all the

stakeholders in the cash cycle.

And we know that each tar-

get group faces a different set

of challenges – from banknote

printers, central and commer-

cial banks to cash-in-transit

companies, casinos, and points

of sale.

Our global presence gives us

deep insights into each coun-

try’s requirements. They can

vary considerably – and not

just in terms of monetary reg-

ulations, security rules, and

banknote properties, either.

Factors such as infrastructure,

climate, or population growth

can heavily affect the processes

in the cash cycle, even those

that take place within the cash

center. We incorporate all these

considerations into a tailormade

design for every customer so-

lution.

G&D partners with around

150 central banks, over 50

banknote printers, and over

3,000 commercial cash center

operators around the globe.

These longstanding relation-

ships add up to an unrivaled

wealth of experience in cash

handling. We help make cash

handling significantly more

secure and efficient world-

wide with more than 22,000

installed banknote processing

systems and over 100,000

integrated sensors. Sensors

are part of G&D’s core tech-

nology and are used at every

station in the cash cycle.

As the technology leader,

we drive innovations that

meet all the requirements of

the cash cycle, satisfy national

central bank regulations, and

enhance cash center efficiency.

Put our wide-ranging expertise

and decades of experience to

work for your cash center.

Stations in a cash center: Different tasks and degrees of automation.

Pre- and post-

processing

Logging and preparing

for processing, strapping

and bundling banknotes,

packaging, palletizing for

storage or shipment

Processing

Verifying, counting, sorting

banknotes and coins. (Central

banks additionally verify inte-

grated high-security features

using special systems and tech-

nologies to assure maximum

counterfeit protection.)

Material

transportation

All cash movements inside

the cash center – between

stations and within the ware-

house

Receiving

and shipping

Unloading vehicles, sluices,

loading banknote containers

onto conveyors, scanning,

and registering the containers,

confirming the handover of

outbound shipments: from

banknote picking to pickup

7

Storage

Staging and putting cash

in the vault; inventory man-

agement and withdrawal

Destruction

Withdrawing unfit

banknotes (shredding,

compacting, and disposal)

at central banks‘ cash

centers and banknote

printers

7 Commissioning

Combining packaged

banknotes into specific

lot sizes based on the

customer‘s order

Depiction of a cash center for large commercial

applications and central banks

Schematic representation of a commercial cash center

for commercial banks or cash-in-transit companies

Perfect integration for

maximum performance

Cash centers house up to

seven core areas that need to

be tightly integrated. Only if

they are fitted together into

one coherent unit, like the

perfectly matched pieces

of our cube, will your cash

center be truly secure and

efficient.

G&D develops cash center

solutions for every market

segment – not just for central

banks with their typically high

degree of automation, but

also for commercial operators

(commercial banks, cash-in-

transit companies) where the

ideal solution may entail less

automation at certain points.

Page 4: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

Giesecke & Devrient –The cash center professionals.

Do you want to expand or

modernize your cash center?

Are you thinking about con-

solidating your operations

into fewer locations? Are you

planning to institute automa-

tion solutions, optimize your

warehouse, or roll out cutting-

edge cash management soft-

ware to support your process-

es? In a nutshell: do you want

to make your cash center more

secure and efficient?

Whatever your goals and re-

quirements may be, you can

count on G&D to provide

exactly the expert assistance

you need – from individual

processes and processing

systems to entire super cash

centers.

We have been serving cash

center operators for years,

developing and implementing

a wide variety of solutions

for cash centers of all sizes,

regions, degrees of automa-

tion, and cash handling sys-

tems. Not only have we

effectively optimized individual

stations, but we have also

redesigned entire high-perfor-

mance cash centers.

Our solutions are fully scalable

and provide a sound founda-

tion for future expansions and

new technologies. We engi-

neer all our solutions to be

future-proof – from individual

processing units to entire sys-

tems, including software and

material handling.

Cash center projects are

complex and demanding.

Countless interfaces have

to be perfectly aligned.

We tackle this challenge

systematically with you,

step by step.

We develop solutions for you and with you.

Collaboration essentially

breaks down into four phases.

In each phase, we act as a

reliable partner and service

provider. We advise you on

all relevant issues, manage

the project for you on request,

and work closely with you

throughout the entire process.

In short, G&D has the pro-

found expertise and exten-

sive experience to deliver the

turnkey end-to-end solution

you need. You set the goal –

let us handle the professional

planning and execution.

Cash center projects consist of four phases:

Requirements analysis 1 Solution design2 Deployment 3 Post-Deployment4

Page 5: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

Requirements analysis 1Cash cycle

• Currencies

• Cash flows

• Stakeholders

• Role distribution

• Regulations

Internal cash center parameters

• Processes

• Sizing

• Infrastructure

• Security

• Workforce structure

• Resource planning

External cash center parameters

• Site analysis

• Customer structure

• Branch structure

• ATM network and management

• Deposits

• Armored transportation / logistics

Phase 1: Requirements analysis

The analysis phase captures

all the parameters that impact

cash center performance –

from key characteristics of the

cash cycle to core data and

volumes for your operation.

The most fundamental param-

eters are the daily volumes of

incoming and outgoing cash,

percentage of banknotes and

coins, and the quality and

homogeneity of deliveries.

In commercial cash centers,

the number and quantity of

customer deposits play a role,

too. The analysis also looks

at relevant central bank rules.

Operational requirements

range from process steps,

staffing levels, equipment

capacity, shifts, and delivery

deadlines to receiving and

processing times and volume

fluctuations in the course of

the day and year. We also de-

termine your software needs

for issues such as logistics,

material flows, ERP, or man-

agement information.

In this phase, you receive

advice from our experts on

technology and operational

processes. The result: a com-

prehensive, detailed require-

ments profile for your future

cash center solution.

Many individual requirements – one coherent concept.

Page 6: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

Perfectly customized for you: we tailor your solution to your needs.

Phase 2: Solution design

Next, we develop, present,

and explain solution models

that match your requirements

profile. Discussions about the

pros and cons of each model

also reflect our knowledge of

best practices for each area.

Together, we develop the so-

lution that best meets your

special requirements.

We then plan and design

your solution in detail – from

the equipment, systems, and

workflows to the software,

automation, and security plan.

As you might expect, we also

handle resource planning and

support your design architect.

Your cash center solution,

being modular, scales well

and adapts readily to future

requirements.

This puts your long-range

plans on a solid grounding

and protects your investment

for a long time to come.

We issue a detailed specifica-

tion based on the model,

submit a custom proposal

to you, and prepare for the

joint implementation.

Page 7: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

Looking forward to everything working smoothly? So are we!3We implement your cash cen-

ter so your equipment will be

productive and available right

on schedule. Depending on

the project brief, we can in-

stall and commission the fol-

lowing components at your

site:

• Systems for banknote

processing, pre-processing,

and / or post-processing

(modular packaging sys-

tems, etc.) as well as coin

processing systems

• Vault management software

solutions, including interfaces

to your ERP and material

handling software

• Manual and fully automated

picking, storage, and material

transport systems (e.g. rolling

cages, roller conveyors, all

material handling equipment)

• For central bank applications:

banknote destruction systems

(online/offline shredding,

compacting, disposal)

• Security systems

We configure and integrate

all these systems to suit your

requirements and then embed

them in your current process-

es. To bring your operators

and supervisors up to speed,

our specialists train them ex-

tensively on the new equip-

ment. Our service includes

acceptance test preparation

and support. We can even

assist with the production

start-up phase at your site

if you wish.

Phase 3: Deployment

Page 8: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

Your productivity is our priority: superior service worldwide – 24 hours a day.

Phase 4: Post-Deployment

Technical support

Our experienced service team

can address any technical

issues that you may have with

your installed solution – either

at your site or via a technical

support hotline. You focus on

running your cash center; let

us handle the rest. You can

even bring us in to personally

advise you on ways to opti-

mize system performance

and / or expand or modernize

your equipment.

Maintenance

Through systematic inspec-

tions and preventive and / or

corrective maintenance, we

keep your solution running

smoothly along its entire

lifecycle and ensure you

enjoy your investment for

a long time to come. If

needed, we can overhaul

your equipment, too.

Spare parts and repairs

G&D’s top-quality repair

service is global, capable,

and reliable. Our service

technicians have access to

a wide selection of high-

quality original spare parts.

Training

Our customized training

courses cover everything

your employees need to

know to administer and

operate your systems and

software. And once they

learn how to fix minor prob-

lems themselves, they will

improve your productivity

and system availability. We

can teach courses at your

site or in various locations

around the world.

Relocation and removal

Let us take care of all the

details of reorganizing or

relocating your cash center.

G&D can even remove existing

solutions on request. Confi-

dential data is treated carefully

and deleted professionally if

desired.

Service packages

Our “care concepts” can be

as simple as supporting your

maintenance technicians or

as complex as handling all

your on-site services. Simply

tell us what you need, and

we will put together a service

package specifically for you.

No matter where your cash

center may be, you can al-

ways count on us. Around

the globe, 24 hours a day.

All you have to do is concen-

trate on operating your cash

center; we will make sure it

runs smoothly.

Service is an integral part

of our solution business.

We provide a wide range

of services worldwide to

ensure that you can trust

your systems to deliver maxi-

mum uptime throughout

their service lives.

Page 9: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

Developing solutions is always a joint effort.

G&D – the principle of partnership.

With G&D, you can be confi-

dent that you will receive ex-

cellent service and a solution

tailored to your needs. Har-

ness our extensive expertise

on the cash cycle and cash

center processes. Thanks to

our modular approach, you

can easily determine the

extent of our involvement

in your project. Whether you

want to optimize individual

cash center modules or build

an entire cash center, you

will always get exactly the

services you need.

And that goes for the entire

project, starting with the initial

idea. We will guide your deci-

sions, provide valuable input

based on our knowledge and

experience, and point out key

aspects. We will design and

build your solution together

with you – and integrate the

modules that you intend to

handle yourself. At every

stage of your project, you

can rely on us to supply exactly

the support you require. Long

after the project is over, we

will stand ready to provide

assistance and share our

expertise.

We listen to you. We analyze

your needs. We help you tackle

your challenges.

G&D – the cash center

professional for you.

Page 10: Integrated Cash Center Solutions - g ide · the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this

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Giesecke & Devrient GmbH

Prinzregentenstrasse 159

P.O. Box 80 07 29

81607 Munich

GERMANY

Phone: +49 (0) 89 41 19-0

Fax: +49 (0) 89 41 19-85 20

www.gi-de.com

© Giesecke & Devrient GmbH, 2013.BPS® is a registered trademark of Giesecke & Devrient GmbH.All technical data subject to change.