G611With effect from Academic Year

Instruction sorr SKILLS

Duration of University Examination41. periods per week

University Examination 3 Hours,

Internal Examination 75 Marks.

Assignment 20 Marks

Credits 5Marks3

OBJECTIVES1. To develop oral and written communication skills.2. To enable the participants to present their ideas logically and effectively.3. To make students aware of business communication. To hone basic communication skills

(Listening, Speaking, Reading, Writing) of the students by exposing them to the keycommunication techniques.

4. To enable students to know the functional aspects of English language like introductionsdescriptions requests etc.

OUTCOMES:1. Student develops oral and written communication skills. Student learns various types of

communication.2. The student also learns various functional aspects of English language like introductions,

descriptions and request.

UNIT -1Meaning ,definition, Nature and Scope of Communication, Importance of Communication,Process of Communication, Barriers to Effective Communication, Overcoming the Barriers, NonVerbal Communication, Body Language, focus on English skills — Vocabulary, Grammar,Phonetics.

UNIT- 11Employment Communication Resume Styles, Resume Writing, Elements of an Effective ResumeWriting, Application Letters, Job Interview — Purpose, Types, Interview Skills — Before duringand after the Interview, Interview dressing, Mock Interviews — following up an Application,Accepting an interview invitation, Following up an interview, Accepting Employment,Resigning from a job.

UNIT -111Introduction to Personality Development, Elements of a good Personlity, Importance of SoftSkills; Introduction to Corporate culture, Professionalism in Service Industry, Group discussions— structure and types, Mock GD using video samples.

UNIT -IVPresentation Skills and techniques, Personal Grooming and business etiquettes, corporateetiquette, social etiquette and telephone etiquette, role play and body language, impressionmanagement.

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harpening public speaking skills: preparing, rehearsing and integrating, organizing key points into a coherent story, Dealing with nervousness and anxiety, Delivering dynamic,effective presentations that are concise and clear, Strong openings and closings: SomeTechniques - Speaking publicly in convincing, confident and concise style, Building rapportwith the audience: eye contact, vocal delivery and body language Some useful techniques: Interactive questions, animations, visuals and multimedia etc.

UNIT- VBusiness Reports : Types and Characteristics, Components of a formal Report, BusinessProposals — Types, Contents, Elements. Writing to the audience's needs, Writing persuasive,clear and concise messages, Letter Writing, Application Writing, Report Writing, Technical Description, Paragraph Development -- Coherence: Topic Sentence, Supporting Sentence,Authentication and Examples

Text Books:1. MatilaTreece : Successful Communication, Allyun and Bacon Pubharkat.2. BovesThill Business Communication Today Mcycans Hills Publication3. Dark Studying International Communication Sage Publication4. Murphy Hidderandt Thomas Effective Business Communication McGraw Hill.5. K. R. Lakshminarayan: English for Technical Communication, Scitech Publications, Che

nnai.6. Abbs Brian & Ingrid Freebairn: Building Strategies, Longman 1979.

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