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Your Spa in good handsYour Spa in good hands
Sanus per aquam
Latin:
© Insparación 2011
Latin: Healththrough water
S P AS P A
The International Spa association ISPA defines spas as follows:
Spas are places devoted to enhancing
© Insparación 2011
Spas are places devoted to enhancing overall well-being through a variety of professional services that encourage the renewal of mind, body and spirit.
(www.experienceinspa.com)
© Insparación 2011
Inspiration for your SpaInspiration for your Spa
Every Spa has its individual touch and it should be a place of calm and peace.
The Spa should meet the highest operational standards and fulfil the expectations of your clients. As a result you will be
successful and content with your Spa.
© Insparación Andrea Bohlheim 2011
Insparación provides ongoing operational consulting services for Hotels and companies who want to build, refurbish or operate a Spa.
From the Inspiration and your Vision to the final goal:Inspiration – Planning & Design – Realization
Get better: from today’s Spa to tomorrow’s Spa:Inspiration – Analysis – Process of optimization
© Insparación 2011
© Insparación 2011
Our services Our services • Concept and Vision of a new Spa
• Re-creation of an existing Spa
• Assistance for Design and Architecture
• Develop and classify the Spa offer
• Accounting and benchmarking
• Organisation of equipment
Sales, Marketing and PR assistance
© Insparación 2011
• Sales, Marketing and PR assistance
• Staff structure, selection and training
• Operational Organisation
• Create signature treatments and rituals
• Quality standards and SOP
• Develop, implement and train an individual spa experience
• Interims-Management
• Operational Management
© Insparación 2011
Spa experience
About Insparación
Andrea Bohlheim
founded Insparación, a service company that
provides ongoing operational Spa consulting forhotels and companies that operate a Spa or wantto build or refurbish one. Andrea’s experience hasbeen built over 20 years within the fields of Spa,beauty, fitness and wellness. She is a trainedbeauty, fitness and wellness. She is a trainedcosmetician, hair stylist, make-up artist, fitness andpersonal trainer and has learned through hard workand continuous training to expand her knowledgeand expertise within Spa Management and SpaDesign. She has worked as Spa Director in luxurySpas and since five years as Spa consultant.In September 2009 she decided to workindependently and created Insparación with theaim and belief that every Spa is individual but mostimportant are the clients who use and enjoy theSpa. www.insparacion.com
© Insparación 2011
REFERENCE PROJECTSREFERENCE PROJECTS
„Logic will get you from A to B.Imagination will take you
everywhere.“
Albert Einstein
PURO GROUPPURO GROUP
The PURO HOTEL PALMA and the PURO BEACH CLUB are well known hot spots in Mallorca. Situated in the heart of Palma’s old town, Puro Oasis Urbano Hotel is a cosmopolitan property
set in an 18th century palace. www.purohotel.com
The Puro Spa was adapted in the new concept at the Puro Wing, and to deliver a fresh and lifestyle spa experience Andrea and to deliver a fresh and lifestyle spa experience Andrea
works with the Hotel management on the following:
• Spa concept, Spa offer, Spa standards
• Staff selection, training and quality control
• Equipment selection and ambience set-up
• Ongoing improvement of service quality
• Statistics, cost control and benchmarking
• Supervision of Spa operations
THE ANCHORAGE SPATHE ANCHORAGE SPA
The Anchorage Club is a private residential area in Illetas, southwest of Palma de Mallorca. More than 200 properties, privately held, are surrounded by wonderful Mediterranean
gardens and have direct access to the sea at the beach of Cala Comtessa.
www.theanchorage.es
The Residential Spa at the Anchorage Club was opened in April The Residential Spa at the Anchorage Club was opened in April 2010 and since then Andrea Bohlheim from Insparación gives
her consultancy services for the following services:
• Spa concept, Spa offer, Spa standards• Staff selection, training and quality control• Equipment selection and ambience set-up
• Ongoing improvement of service quality• Statistics, cost control and benchmarking
© Insparación 2011
© Insparación 2011
PALACIO CA SA GALESAPALACIO CA SA GALESA
The 5* Hotel Palacio Ca Sa Galesa is more than a Hotel - it is an original Palacio from the 16th century, and is located in
the historical city centre of Palma de Mallorca.www.palaciocasagalesa.com
The Spa was build during a refurbishment process in off season 2009 and was opened in March 2010.2009 and was opened in March 2010.
Andrea Bohlheim from Insparación was in charge for the following consultancy services:
• Spa design assistance• Spa equipment solutions and organization
• Treatment offer and product selection• Definition of SOPs (standard operating procedures)
• Pre opening guidance
© Insparación 2011
VALBUSENDAVALBUSENDA
A five star hotel and wine resort in a special environment, surrounded by the vineyards of the
beautiful valley of the river Duero, 2 hours drive from Madrid.www.valbusenda.com
The wine therapy spa was planned by a company, with Andrea Bohlheim as spa-consultant:
• Complete Spa design for an individual spa experience and highest qualities
• Wine Spa concept and product line suggestions
© Insparación 2011
© Insparación 2011
FINCA CORTESINFINCA CORTESINFinca Cortesin is located in Casares, one of the most picturesque
villages of Andalucía, with 67 luxury suites in a privileged location providing a stunning view over the Mediterranean Sea.
www.fincacortesin.com
2,200 m2 of SPA facilities, Indoor swimming pool 25 meters, 7 treatment rooms, saunas and steam rooms,
state-of-the-art fitness room.
The Spa at the Finca Cortesin was opened in 2008 and Andrea Bohlheim was contracted as spa-consultant
for the following services:
• Spa design and interior design assistance
• Staffing structure and staff selection
• Equipment set-up
• Development and definition of SOPs
• Pre-opening project management
© Insparación 2011
© Insparación 2011
CASTILLO GORRAIZCASTILLO GORRAIZ
The Hotel Castillo de Gorraiz is a 4* boutique hotel located in Pamplona, north of Spain. A unique location,
exquisite, sofisticated and with a very individual touch.www.cghotel.es
The Spa is an important part of the design concept and Andrea Bohlheim assisted in the following:Andrea Bohlheim assisted in the following:
• Spa design and interior design• Spa offer and treatment selection
• FF & E and SOE• Staff selection and training
• Creation of an unique spa experience • SOP and Spa Manual• Membership concept
© Insparación 2011
© Insparación 2011
www.insparacion.comwww.insparacion.com
(+34) 633 242 100
© All rights reserved to: Andrea Bohlheim, Insparación, C. Estepa 22, II, 2B, 07181 Cas Catalá, Mallorca, Spain