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Innovation to reduce c osts and improve e fficiency. Y our F acilitator T oday. M ark F itzmaurice D irector and Master T rainer O ver 20 years D ale C arnegie T raining 80 countries 97 years, since 1912 7,000,000 people taken our programmes. Agenda. - PowerPoint PPT Presentation
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Mark Fitzmaurice
Director and Master Trainer
Over 20 years
Dale Carnegie Training
80 countries
97 years, since 1912
7,000,000 people taken our programmes
David MacLeod and Nita Clarke were commissioned by the Department for Business (BIS) to take an in-depth look at employee engagement and to report on its potential benefits for organisations and employees.
The Thinking Mechanism
Deferred judgment
Brainstorming
Focus on quantity
Idea fluency
Judicial
Decision making
Follows green-light
Focus on quality
The Key: Always Separate Them!
The 9-Step Innovation Process
Picturing the “Should Be” (ideal future)Visualisation
Determining the “As Is”(data gathering / current state)
Fact finding
Green-Light thinking for ideas“Brainstorming”
Idea finding
Gaining approval and supportAcceptance finding
Putting solutions into action“Execution”
Implementation
Monitoring implementationFollow-up
Identifying and assessing end resultsEvaluation
Product
Service
Company
Identifying & prioritizing problems or opportunities
Problem/OFI finding
Red-light thinking to determine the best solution / approach
Solution finding
The 9-Step Innovation Process
Picturing the “Should Be” (ideal future)Visualisation
Determining the “As Is”(data gathering / current state)
Fact finding
Green-Light thinking for ideas“Brainstorming”
Idea finding
Gaining approval and supportAcceptance finding
Putting solutions into action“Execution”
Implementation
Monitoring implementationFollow-up
Identifying and assessing end resultsEvaluation
Product
Service
Company
Identifying & prioritizing problems or opportunities
Problem/OFI finding
Red-light thinking to determine the best solution / approach
Solution finding
The 9-Step Innovation Process
Picturing the “Should Be” (ideal future)Visualisation
Determining the “As Is”(data gathering / current state)
Fact finding
Green-Light thinking for ideas“Brainstorming”
Idea finding
Gaining approval and supportAcceptance finding
Putting solutions into action“Execution”
Implementation
Monitoring implementationFollow-up
Identifying and assessing end resultsEvaluation
Product
Service
Company
Identifying & prioritizing problems or opportunities
Problem/OFI finding
Red-light thinking to determine the best solution / approach
Solution finding