Page 2 • The Credit Union Difference • Work Your Home Improvement Plan

Page 3 • Celebrate Our Region’s Arts, Culture, And Natural Beauty!

Page 4 • Love Your Savings • Get Your Taxes Done with TurboTax®

• Upcoming Events & Holidays

Second Quarter • Vol 50 • No.2

Published quarterly by ORNL Federal Credit Union

Page 1

A t ORNL Federal Credit Union, we look for tools to help our members have a healthy

relationship with their money. We are excited to announce many new and innovative resources available to help members thrive!

Focus Money ManagerIf you haven’t

taken advantage of this personal financial management tool, now is the time! Focus allows you to view all your financial accounts in one place without having to remember different usernames and passwords for multiple sites.

It’s easy to start using Focus – simply log in to your online banking account, and click on the “Focus” icon at the top of the screen. Then add any account you want to see, including your savings, credit cards, car loans and mortgages. Once you’ve added the accounts you want to keep in “focus,” you’ll be able to view your entire financial picture quickly and easily! For more information about Focus Money Manager, visit ornlfcu.com and click on the Digital Services link within the Tools tab.

Mobile App The updated mobile app

offers a new look, a new feel, and great new functionality. It has many of the same functions found in most banking apps, such as photo check deposit, bill pay, and quick loan applications, but will also feature some unique and innovative tools, such as:• Quick Balance to view your account

balances in real-time without logging in. • Mobile Enroll to use the mobile app without

enrolling through online banking first. • Focus Money Manager to view all your

financial accounts when you’re on the go! Download the mobile app now in the Google Play Store or Apple iTunes Store.

Interactive Teller Machines (ITM)Quicker transactions. Expanded hours.

Personal service. This is what the newly installed ITMs are delivering to members like you. ITMs count your cash for deposits and withdrawals as quickly as an ATM. They can also scan your deposited checks and provide a copy of the checks on your receipt. With the help of video technology, this speedy service is assisted by a

live teller from our Oak Ridge Call Center. These friendly and knowledgeable Interactive Tellers provide the excellent quality care that you have come to expect and deserve from ORNL FCU.

You can experience the convenience of the new ITMs at the North Knoxville and West Knoxville branch drive-thrus today! For ITM hours, please visit ornlfcu.com/branches.

Innovation Thrives At ORNL FCU!

O n behalf of your Board of Directors, I can report that your Credit Union is financially strong, and more committed than ever to delivering member value. In 2014, we delivered significant member value in the form of market-

leading rates, branch convenience, superior service, and enhanced infrastructure security. We are excited about 2015 and look forward to returning value to you in innovative ways. To see a copy of the 2014 Annual Report to the Membership, please visit ornlfcu.com/annual-report.

In 2015, we will continue to help members make today count, realize their dreams, and thrive!Marcy Catron, Board of Directors Chair, ORNL Federal Credit Union

A Message From Your ORNL FCU Board Chair

Page 2

The Credit Union Difference

Work Your Home Improvement Plan

D id you know that in the last calendar year, America’s credit unions provided

their members nationwide with $7.3 billion in financial benefits? That’s an average of $140 per member household according to Credit Union National Association’s economics and statistics department.

Credit unions save members money by charging lower interest rates on loans and paying higher dividends on deposit accounts and investments. They also charge fewer and lower fees. So the more you use our credit union, the more you save.

The main reason ORNL FCU can offer a better value is that we’re a member-owned, not-for-profit cooperative. We exist to meet members’ needs, not to make a profit and maximize the wealth of outside shareholders, as banks do.

Consumers recognize and value credit union financial benefits. Furthermore, a variety of surveys consistently show that members see credit unions as more trustworthy and believe they deliver superior member service. For example:

• The Financial Trust Index from Chicago Booth/Kellogg School reported that trust in credit unions was 23 percentage points higher than banks.

• The American Customer Satisfaction Index reported consumer satisfaction with credit unions broke all records for 2011 and has remained well above the bank average for the last three years. Credit unions’ score in 2014 was 85 (on a scale of 0 to 100), while banks scored 76.

• Recent credit union membership growth makes it clear that the public values the credit union difference. Credit union memberships are now growing at more than two times the rate of U.S. population growth. Today, credit unions claim 100 million memberships—a total equal to 32% of the U.S. population.

When you look at credit unions vs. banks, the difference matters. Come see us today or call us at 800.676.5328 for all your financial needs.

W hether you’re remodeling a home you’ve just bought or adding value to your

existing home so you can stay in it longer, now’s the time to work on your own home improvement plan.

A home equity line of credit (HELOC) can help you finance a renovation or remodel. With a HELOC from ORNL Federal Credit Union, you can:

• Add more living space: Redesign your kitchen, expand your home office, or turn your bedroom into a master suite.

• Accommodate your changing family: Create a separate living area for a family member, open up your kitchen and dining area, or update your bathrooms.

• Personalize to fit your lifestyle: Add an enclosed porch, a three-season porch, or swimming pool.

• Become energy efficient: Replace your roof or windows, change to geothermal heating, or add solar.

The advantages of using an ORNL FCU HELOC include:

• Potential tax benefits: Home equity interest payments may be tax-deductible.

• Lower monthly payments: Interest rates on HELOCs are typically lower than credit card or personal loan rates. Currently, rates are as low as 3.25% APR*.

• Greater financial control: With an ORNL FCU HELOC, you withdraw and pay interest only on what you need when you need it.

However you want to improve your home, ORNL FCU has home equity loans to suit your needs. For more information on ORNL FCU HELOCs, stop by any of our 32 convenient branch locations or call 800.676.5328.

*Annual Percentage Rate (APR). The APR on this Home Equity Line of Credit is variable and is based on the highest prime rate published in The Wall Street Journal Money Rates Table plus a margin. Your APR will be based on credit qualification, income verification, and loan-to-value (LTV): <80% LTV is prime, 80.1% - 89.9% is prime +1%, 90%+ is prime +2%. Prime rate is 3.25% as of 3/17/2015. The maximum APR on your loan will never exceed what is allowed by law. Monthly payments calculated on accessed funds. This loan has a draw period of 10 years after which you will be required to repay any amounts within a 10-year term. 1% origination fee and additional closing fees estimated at $377.50 apply. Consult your tax advisor for any tax benefits. Property insurance is required. Other restrictions may apply. Rates, terms, and conditions are subject to change at any time without notice. All information accurate as of 3/17/15.

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S ince 1961, Dogwood Arts has celebrated the natural and cultural beauty of East Tennessee by producing dynamic events featuring blooming gardens and trails, visual arts, music, crafts,

theater, culinary arts, dance, film, and literary arts. In 2015, Dogwood Arts will be featuring South Knoxville and all it has to offer. Invite your family and friends to join you in this spring celebration presented by ORNL Federal Credit Union. There’s something for everyone!

Dogwood Arts is a 501(c)3 organization whose mission is to promote and celebrate the region’s arts, culture, and natural beauty. Most of Dogwood Arts’ wide range of arts events, performances, and exhibitions are offered to the public free of charge. For more information, including a complete Calendar of Events and ticket information, visit dogwoodarts.com or call 865.637.4561.

CALENDAR OF EVENTSA Very Special Arts Festival April 1 A celebration of visual and performing arts by children with mental and physical challenges. West High School – 3300 Sutherland Avenue

SYNERGY: Student Art & East Tennessee Art Educator Exhibitions April 2–30 Featuring the creative works by East Tennessee’s most gifted art students from area elementary, middle, and high schools in an exhibition alongside East Tennessee’s finest K–12 art teachers and current art interns/student teachers from public and private schools and academies. Awards and scholarships are presented to encourage further development of these art students’ artistic aptitude. Clayton Center for the Arts – 502 E. Lamar Alexander Pkwy, Maryville, 37804.

Regional Fine Art Exhibition April 3–26 A dynamic survey of diverse art from emergent and professional artists from a 300-mile radius. Fine art encompassing all styles and genres from both emerging and established artists will be selected by renowned juror, Mark Scala, for exhibition. Emporium Center for the Arts – 100 South Gay Street

Art in Public Places Knoxville April 3, 2015–March 19, 2016 A world-class exhibition of large-scale outdoor sculptures that enliven downtown Knoxville and the McGhee Tyson Airport. Renowned sculptor, art promoter, and artist activist, Kenneth M. Thompson, will be the juror for the 2015/2016 exhibition!

Rhythm N’ Blooms April 10–12 The music-focused highlight of Dogwood Arts’ April celebration will once again rock Knoxville. With the stage[s] set exclusively along downtown Knoxville’s historic Jackson Avenue, Rhythm N’ Blooms will showcase first timers, chart climbers, and highly lauded acts from varied musical backgrounds. Pass required and available for purchase at rhythmnbloomsfest.com.

Chalk Walk April 11 Sidewalks throughout Market Square and Krutch Park become the canvas for more than one hundred professional and student artists of all ages and experience.

Dogwood Trails, Open Gardens, and Camera Sites April 8–26 At the heart of Dogwood Arts are the region’s spectacular dogwood trees. Explore more than 60 miles of trails, open gardens, camera sites, and historic homes as you enjoy a walk, bike, or drive. The scenery is available for touring and photography, compliments of the trail residents.

Walking Trails April 8–26 Emphasizing the natural beauty of spring with breathtaking flora along historical architecture and inviting people to take a leisurely stroll through the neighborhood. Focusing on the idea of stepping out into our community, the trails are at least one mile in length and folks are encouraged to walk, run, or bike these additional trails.

Dogwood Art DeTour April 11 & 12 When it comes to art, the creative process can be just as interesting as the finished product. Dogwood Art DeTour provides an intimate look into local artists’ working studios. Visitors are invited to watch as the artists produce some of East Tennessee’s spectacular works of art.

Dogwood Arts Festival on Market Square April 17–19 Formerly known as Market Square Art Fair, this staple Dogwood Arts event features high-quality arts and crafts booths, arts in action, performing arts, culinary arts demonstrations and tastings, and a children’s creation station. Downtown Knoxville is transformed into a lively street fair.

Bikes & Blooms April 25 & 26 Enjoy East Tennessee’s blooms the lean, green way – on a bicycle by way of an organized ride that’s fun for the whole family! Produced in partnership with Outdoor KnoxFest.

Featured Open Gardens April 25 & 26 Last year marked a milestone anniversary of Dogwood Arts as they celebrated the 60th anniversary of the Dogwood Trails. To commemorate that milestone achievement, select homes with distinguished and remarkable gardens opened for one weekend during the month of April. The event was such a success last year that it will return in 2015 with new Featured Open Gardens. Dates and times will be posted at dogwoodarts.com.

Celebrate Our Region’s Arts, Culture, And Natural Beauty!

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APRIL 10–12 Dogwood Arts Rhythm N’ Blooms Music Festival Details on page 3

APRIL 17–19 Dogwood Arts Festival(Market Square Art Fair) Details on page 3

May 9 Shred Day9am–12pm

Lenoir City Branch (895 Highway 321 North)North Branch (808 Victor Drive)

May 25 Memorial Day All offices closed

July 4 Independence Day All offices closed

Your savings federally insured to at least $250,000and backed by the full faith and credit of the United States Government

National Credit Union Administration, a U.S. Government Agency

Anderson CountyClinton1117 N. Charles Seivers Blvd.

Clinton Food City507 S. Charles Seivers Blvd.

Oak Ridge Main Office221 S. Rutgers Avenue

Oak Ridge Walmart373 S. Illinois Avenue

Knox CountyBearden5505 Kingston Pike

East Knoxville3634 East Magnolia

Farragut11405 Municipal Center Drive

Farragut Kroger189 Brooklawn Street

Fountain City5208 N. Broadway

Karns7228 Oak Ridge Highway

Halls4510 Emory Road

Middlebrook Food City9565 Middlebrook Pike

Millertown Pike5409 Millertown Pike

Morrell Road Food City284 Morrell Road

North Knoxville808 Victor Drive

Northshore Kroger9501 Northshore Drive

Powell Kroger6702 Clinton Highway

South Knoxville7325 Chapman Highway

West Knoxville8721 Kingston Pike

Roane CountyKingston1204 N. Kentucky Street

Oak Ridge National LabP.O. Box 365

Rockwood Walmart1102 N. Gateway Avenue

Loudon CountyLenoir City895 Highway 321 North

Lenoir City Food City1900 Highway 321

Loudon2859 Highway 72

Campbell CountyLaFollette 2229 Jacksboro Pike

Blount CountyAlcoa103 Hamilton Crossing Drive

Maryville Walmart2410 U.S. Hwy. 411 South

Monroe CountyMadisonville4201 Hwy. 411

Hamblen CountyMorristown1730 W. Andrew Johnson Hwy.

Sevier CountySevierville699 Parkway #5

Union CountyMaynardville Food CityUnion Square Shopping Center, Hwy. 33

Loca

tions

DirectorsMarcy Catron, ChairRandy Gorman, Vice ChairJama Hill, TreasurerWanda McCrosky, SecretaryLeigha EdwardsHarvey GraySam McKenzieJames PayneDebbie Stairs

Supervisory CommitteeDavid Watkins, ChairGerald Smith, Vice ChairMary Beth Blair, SecretaryMary Kiser Joel Pearman

Offi

cials

UPDATE is published quarterly by ORNL Federal Credit Union as an information service to its members. Questions, comments, and suggestions should be sent to: ORNL Federal Credit Union UPDATE, P.O. Box 365, Oak Ridge, TN 37831.

Telephone: 865.688.9555*

Or Toll-Free: 800.676.5328*All locations except Madisonville, Morristown, and LaFollette

Online Banking™ https://www.ornlfcu.com

You don’t need to be a tax expert to do your own taxes. As an ORNL FCU

member, you can do your own taxes with TurboTax, plus save up to $15 on TurboTax federal products!

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Start TurboTax today and save!© 2014-2015 Intuit Inc. All rights reserved. State filing charges apply. Limited time offer for TurboTax 2014. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice. Intuit, TurboTax and TurboTax Online, among others, are registered trademarks and/or service marks of Intuit Inc. in the United States and other countries. Other parties’ trademarks or service marks are the property of their respective owners.

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