32
INITIATIVES TOWARDS ROAD SAFETY Bangalore Metropolitan Transport Corporation C.G.Anand, General Manager (Tech.,) BMTC , Bangalore 25 th April 2013 BMTC - Bringing Bangalore to your Door Steps

INITIATIVES TOWARDS ROAD SAFETY Bangalore ... April...INITIATIVES TOWARDS ROAD SAFETY Bangalore Metropolitan Transport Corporation C.G.Anand, General Manager (Tech.,) BMTC , Bangalore

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INITIATIVES TOWARDS ROAD SAFETY

Bangalore Metropolitan Transport Corporation

CGAnand General Manager (Tech)

BMTC Bangalore 25th April 2013

BMTC - Bringing Bangalore to your Door Steps

Presentation Structure

bull Bangalore Overview

bull BMTC Overview

bull Safety innovations at BMTC

bull Commuter Safety Concern of BMTC

bull Sarathi Road Patrol Squad

bull Recruitment and Training of Drivers

bull De-addiction campaign to Alcoholism

bull Crew Rest Rooms to ease fatigue

bull Bus Maintenance Practice in BMTC

bull Few thoughts

bull Recognition earned by BMTC

3

5th largest city in India and

one of the fastest growing

cities in the world

Has grown from 531 sqkms in

2001 to 800 sqkms in 2012

Bangalore is now Greater

Bangalore with a total area of

over 800 Sq Kms

Population rose from 569

million in 2001 to 84 million in

2012

Registered vehicles have

increased from 25 million in

2006 to 40 million in 2012

88 of total vehicles are

personalized vehicles

Two wheelers constitute for

about 72 of total vehicles

Growing city and vehicle population

Bangalore City Transport Scenario

Sources Bangalore Mobility Indicators 2011 Karnataka RTO

Daily (2013)

bullWe own 6437 buses

bullWe operate 6163 bus schedules

bull We perform 1300 lakhs service kms

bull We make 80000 bus trips

bull We earn Rs 430 crore

bull We carry over 4800 lakhs passengers

Infrastructure

Bus Depots ndash 40

Bus stations ndash 48

Man power deployment 32593

Bus staff ratio 506

BMTC- An Overview

SAFETY POLICY

The Safety Policy establishes a proactive safety Programme

which ensures

bull All the employees are Accounted for safety and this

includes disciplinary Process

bull Continuous monitoring of the System safety Programme to

ensure that it provides the expected results

BANGALORE METROPOLITAN TRANSPORT CORPORATION

Safety Actions at BMTC

bull Training for safe Driving - with a corporate vision at Divisional Level enforcement and Depot level implementation

bull Safety training methods- Defensive driving training group discussions Lectures posters case studies short movies Hand bills family counseling guest lectures amp Adoption of best practices

bull The eye care and eye testing - organized for drivers at the age 40 years once in every 2 years by the Medical Officers coordinated by the CLWO of the Corporation at Depot level

bull The construction of TTMCrsquos - where the traffic congestion is reduced

there by ensuring the passenger safety bull Introduction of - Low Floor and Semi-Low floor buses for easy boarding

and alighting of passengers especially aged and physically challenged

The ldquoRoad Safety Fortnightldquo being observed during the first fortnight of every year at

BMTC

bull The importance of the Road Safety and the Traffic discipline safe driving to avoid accidents etc is explained to the drivers and driver-cum-conductors at depot and bus station

bull Emphasis on the importance of safe driving to keep the safety of the passengers by duly following the traffic rules and to safe guard the interest of the other road users

bull The Police officersTransport dept officers are invited to the depots to interact with the crew and the supervisory staff and educate them

bull Exhibiting the banners in all the bus stations depotsoffices about the

ldquoRoad Safetyrdquo

bull Organizing the free eye test camps for the drivers who are 40 years and

above in association with the Chief Medical Officer of the Corporation

bull The Divisional Controllers will visit the depots of their jurisdiction and will

organize the discussions on the importance of safe driving and avoiding

accidents

bull Deputing the drivers compulsorily from all the depots to ldquoTraffic

Management Centrerdquo of Traffic Police department at Ashok Nagar for the

training on following the traffic rules

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Presentation Structure

bull Bangalore Overview

bull BMTC Overview

bull Safety innovations at BMTC

bull Commuter Safety Concern of BMTC

bull Sarathi Road Patrol Squad

bull Recruitment and Training of Drivers

bull De-addiction campaign to Alcoholism

bull Crew Rest Rooms to ease fatigue

bull Bus Maintenance Practice in BMTC

bull Few thoughts

bull Recognition earned by BMTC

3

5th largest city in India and

one of the fastest growing

cities in the world

Has grown from 531 sqkms in

2001 to 800 sqkms in 2012

Bangalore is now Greater

Bangalore with a total area of

over 800 Sq Kms

Population rose from 569

million in 2001 to 84 million in

2012

Registered vehicles have

increased from 25 million in

2006 to 40 million in 2012

88 of total vehicles are

personalized vehicles

Two wheelers constitute for

about 72 of total vehicles

Growing city and vehicle population

Bangalore City Transport Scenario

Sources Bangalore Mobility Indicators 2011 Karnataka RTO

Daily (2013)

bullWe own 6437 buses

bullWe operate 6163 bus schedules

bull We perform 1300 lakhs service kms

bull We make 80000 bus trips

bull We earn Rs 430 crore

bull We carry over 4800 lakhs passengers

Infrastructure

Bus Depots ndash 40

Bus stations ndash 48

Man power deployment 32593

Bus staff ratio 506

BMTC- An Overview

SAFETY POLICY

The Safety Policy establishes a proactive safety Programme

which ensures

bull All the employees are Accounted for safety and this

includes disciplinary Process

bull Continuous monitoring of the System safety Programme to

ensure that it provides the expected results

BANGALORE METROPOLITAN TRANSPORT CORPORATION

Safety Actions at BMTC

bull Training for safe Driving - with a corporate vision at Divisional Level enforcement and Depot level implementation

bull Safety training methods- Defensive driving training group discussions Lectures posters case studies short movies Hand bills family counseling guest lectures amp Adoption of best practices

bull The eye care and eye testing - organized for drivers at the age 40 years once in every 2 years by the Medical Officers coordinated by the CLWO of the Corporation at Depot level

bull The construction of TTMCrsquos - where the traffic congestion is reduced

there by ensuring the passenger safety bull Introduction of - Low Floor and Semi-Low floor buses for easy boarding

and alighting of passengers especially aged and physically challenged

The ldquoRoad Safety Fortnightldquo being observed during the first fortnight of every year at

BMTC

bull The importance of the Road Safety and the Traffic discipline safe driving to avoid accidents etc is explained to the drivers and driver-cum-conductors at depot and bus station

bull Emphasis on the importance of safe driving to keep the safety of the passengers by duly following the traffic rules and to safe guard the interest of the other road users

bull The Police officersTransport dept officers are invited to the depots to interact with the crew and the supervisory staff and educate them

bull Exhibiting the banners in all the bus stations depotsoffices about the

ldquoRoad Safetyrdquo

bull Organizing the free eye test camps for the drivers who are 40 years and

above in association with the Chief Medical Officer of the Corporation

bull The Divisional Controllers will visit the depots of their jurisdiction and will

organize the discussions on the importance of safe driving and avoiding

accidents

bull Deputing the drivers compulsorily from all the depots to ldquoTraffic

Management Centrerdquo of Traffic Police department at Ashok Nagar for the

training on following the traffic rules

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

3

5th largest city in India and

one of the fastest growing

cities in the world

Has grown from 531 sqkms in

2001 to 800 sqkms in 2012

Bangalore is now Greater

Bangalore with a total area of

over 800 Sq Kms

Population rose from 569

million in 2001 to 84 million in

2012

Registered vehicles have

increased from 25 million in

2006 to 40 million in 2012

88 of total vehicles are

personalized vehicles

Two wheelers constitute for

about 72 of total vehicles

Growing city and vehicle population

Bangalore City Transport Scenario

Sources Bangalore Mobility Indicators 2011 Karnataka RTO

Daily (2013)

bullWe own 6437 buses

bullWe operate 6163 bus schedules

bull We perform 1300 lakhs service kms

bull We make 80000 bus trips

bull We earn Rs 430 crore

bull We carry over 4800 lakhs passengers

Infrastructure

Bus Depots ndash 40

Bus stations ndash 48

Man power deployment 32593

Bus staff ratio 506

BMTC- An Overview

SAFETY POLICY

The Safety Policy establishes a proactive safety Programme

which ensures

bull All the employees are Accounted for safety and this

includes disciplinary Process

bull Continuous monitoring of the System safety Programme to

ensure that it provides the expected results

BANGALORE METROPOLITAN TRANSPORT CORPORATION

Safety Actions at BMTC

bull Training for safe Driving - with a corporate vision at Divisional Level enforcement and Depot level implementation

bull Safety training methods- Defensive driving training group discussions Lectures posters case studies short movies Hand bills family counseling guest lectures amp Adoption of best practices

bull The eye care and eye testing - organized for drivers at the age 40 years once in every 2 years by the Medical Officers coordinated by the CLWO of the Corporation at Depot level

bull The construction of TTMCrsquos - where the traffic congestion is reduced

there by ensuring the passenger safety bull Introduction of - Low Floor and Semi-Low floor buses for easy boarding

and alighting of passengers especially aged and physically challenged

The ldquoRoad Safety Fortnightldquo being observed during the first fortnight of every year at

BMTC

bull The importance of the Road Safety and the Traffic discipline safe driving to avoid accidents etc is explained to the drivers and driver-cum-conductors at depot and bus station

bull Emphasis on the importance of safe driving to keep the safety of the passengers by duly following the traffic rules and to safe guard the interest of the other road users

bull The Police officersTransport dept officers are invited to the depots to interact with the crew and the supervisory staff and educate them

bull Exhibiting the banners in all the bus stations depotsoffices about the

ldquoRoad Safetyrdquo

bull Organizing the free eye test camps for the drivers who are 40 years and

above in association with the Chief Medical Officer of the Corporation

bull The Divisional Controllers will visit the depots of their jurisdiction and will

organize the discussions on the importance of safe driving and avoiding

accidents

bull Deputing the drivers compulsorily from all the depots to ldquoTraffic

Management Centrerdquo of Traffic Police department at Ashok Nagar for the

training on following the traffic rules

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Bangalore City Transport Scenario

Sources Bangalore Mobility Indicators 2011 Karnataka RTO

Daily (2013)

bullWe own 6437 buses

bullWe operate 6163 bus schedules

bull We perform 1300 lakhs service kms

bull We make 80000 bus trips

bull We earn Rs 430 crore

bull We carry over 4800 lakhs passengers

Infrastructure

Bus Depots ndash 40

Bus stations ndash 48

Man power deployment 32593

Bus staff ratio 506

BMTC- An Overview

SAFETY POLICY

The Safety Policy establishes a proactive safety Programme

which ensures

bull All the employees are Accounted for safety and this

includes disciplinary Process

bull Continuous monitoring of the System safety Programme to

ensure that it provides the expected results

BANGALORE METROPOLITAN TRANSPORT CORPORATION

Safety Actions at BMTC

bull Training for safe Driving - with a corporate vision at Divisional Level enforcement and Depot level implementation

bull Safety training methods- Defensive driving training group discussions Lectures posters case studies short movies Hand bills family counseling guest lectures amp Adoption of best practices

bull The eye care and eye testing - organized for drivers at the age 40 years once in every 2 years by the Medical Officers coordinated by the CLWO of the Corporation at Depot level

bull The construction of TTMCrsquos - where the traffic congestion is reduced

there by ensuring the passenger safety bull Introduction of - Low Floor and Semi-Low floor buses for easy boarding

and alighting of passengers especially aged and physically challenged

The ldquoRoad Safety Fortnightldquo being observed during the first fortnight of every year at

BMTC

bull The importance of the Road Safety and the Traffic discipline safe driving to avoid accidents etc is explained to the drivers and driver-cum-conductors at depot and bus station

bull Emphasis on the importance of safe driving to keep the safety of the passengers by duly following the traffic rules and to safe guard the interest of the other road users

bull The Police officersTransport dept officers are invited to the depots to interact with the crew and the supervisory staff and educate them

bull Exhibiting the banners in all the bus stations depotsoffices about the

ldquoRoad Safetyrdquo

bull Organizing the free eye test camps for the drivers who are 40 years and

above in association with the Chief Medical Officer of the Corporation

bull The Divisional Controllers will visit the depots of their jurisdiction and will

organize the discussions on the importance of safe driving and avoiding

accidents

bull Deputing the drivers compulsorily from all the depots to ldquoTraffic

Management Centrerdquo of Traffic Police department at Ashok Nagar for the

training on following the traffic rules

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Daily (2013)

bullWe own 6437 buses

bullWe operate 6163 bus schedules

bull We perform 1300 lakhs service kms

bull We make 80000 bus trips

bull We earn Rs 430 crore

bull We carry over 4800 lakhs passengers

Infrastructure

Bus Depots ndash 40

Bus stations ndash 48

Man power deployment 32593

Bus staff ratio 506

BMTC- An Overview

SAFETY POLICY

The Safety Policy establishes a proactive safety Programme

which ensures

bull All the employees are Accounted for safety and this

includes disciplinary Process

bull Continuous monitoring of the System safety Programme to

ensure that it provides the expected results

BANGALORE METROPOLITAN TRANSPORT CORPORATION

Safety Actions at BMTC

bull Training for safe Driving - with a corporate vision at Divisional Level enforcement and Depot level implementation

bull Safety training methods- Defensive driving training group discussions Lectures posters case studies short movies Hand bills family counseling guest lectures amp Adoption of best practices

bull The eye care and eye testing - organized for drivers at the age 40 years once in every 2 years by the Medical Officers coordinated by the CLWO of the Corporation at Depot level

bull The construction of TTMCrsquos - where the traffic congestion is reduced

there by ensuring the passenger safety bull Introduction of - Low Floor and Semi-Low floor buses for easy boarding

and alighting of passengers especially aged and physically challenged

The ldquoRoad Safety Fortnightldquo being observed during the first fortnight of every year at

BMTC

bull The importance of the Road Safety and the Traffic discipline safe driving to avoid accidents etc is explained to the drivers and driver-cum-conductors at depot and bus station

bull Emphasis on the importance of safe driving to keep the safety of the passengers by duly following the traffic rules and to safe guard the interest of the other road users

bull The Police officersTransport dept officers are invited to the depots to interact with the crew and the supervisory staff and educate them

bull Exhibiting the banners in all the bus stations depotsoffices about the

ldquoRoad Safetyrdquo

bull Organizing the free eye test camps for the drivers who are 40 years and

above in association with the Chief Medical Officer of the Corporation

bull The Divisional Controllers will visit the depots of their jurisdiction and will

organize the discussions on the importance of safe driving and avoiding

accidents

bull Deputing the drivers compulsorily from all the depots to ldquoTraffic

Management Centrerdquo of Traffic Police department at Ashok Nagar for the

training on following the traffic rules

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

SAFETY POLICY

The Safety Policy establishes a proactive safety Programme

which ensures

bull All the employees are Accounted for safety and this

includes disciplinary Process

bull Continuous monitoring of the System safety Programme to

ensure that it provides the expected results

BANGALORE METROPOLITAN TRANSPORT CORPORATION

Safety Actions at BMTC

bull Training for safe Driving - with a corporate vision at Divisional Level enforcement and Depot level implementation

bull Safety training methods- Defensive driving training group discussions Lectures posters case studies short movies Hand bills family counseling guest lectures amp Adoption of best practices

bull The eye care and eye testing - organized for drivers at the age 40 years once in every 2 years by the Medical Officers coordinated by the CLWO of the Corporation at Depot level

bull The construction of TTMCrsquos - where the traffic congestion is reduced

there by ensuring the passenger safety bull Introduction of - Low Floor and Semi-Low floor buses for easy boarding

and alighting of passengers especially aged and physically challenged

The ldquoRoad Safety Fortnightldquo being observed during the first fortnight of every year at

BMTC

bull The importance of the Road Safety and the Traffic discipline safe driving to avoid accidents etc is explained to the drivers and driver-cum-conductors at depot and bus station

bull Emphasis on the importance of safe driving to keep the safety of the passengers by duly following the traffic rules and to safe guard the interest of the other road users

bull The Police officersTransport dept officers are invited to the depots to interact with the crew and the supervisory staff and educate them

bull Exhibiting the banners in all the bus stations depotsoffices about the

ldquoRoad Safetyrdquo

bull Organizing the free eye test camps for the drivers who are 40 years and

above in association with the Chief Medical Officer of the Corporation

bull The Divisional Controllers will visit the depots of their jurisdiction and will

organize the discussions on the importance of safe driving and avoiding

accidents

bull Deputing the drivers compulsorily from all the depots to ldquoTraffic

Management Centrerdquo of Traffic Police department at Ashok Nagar for the

training on following the traffic rules

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

BANGALORE METROPOLITAN TRANSPORT CORPORATION

Safety Actions at BMTC

bull Training for safe Driving - with a corporate vision at Divisional Level enforcement and Depot level implementation

bull Safety training methods- Defensive driving training group discussions Lectures posters case studies short movies Hand bills family counseling guest lectures amp Adoption of best practices

bull The eye care and eye testing - organized for drivers at the age 40 years once in every 2 years by the Medical Officers coordinated by the CLWO of the Corporation at Depot level

bull The construction of TTMCrsquos - where the traffic congestion is reduced

there by ensuring the passenger safety bull Introduction of - Low Floor and Semi-Low floor buses for easy boarding

and alighting of passengers especially aged and physically challenged

The ldquoRoad Safety Fortnightldquo being observed during the first fortnight of every year at

BMTC

bull The importance of the Road Safety and the Traffic discipline safe driving to avoid accidents etc is explained to the drivers and driver-cum-conductors at depot and bus station

bull Emphasis on the importance of safe driving to keep the safety of the passengers by duly following the traffic rules and to safe guard the interest of the other road users

bull The Police officersTransport dept officers are invited to the depots to interact with the crew and the supervisory staff and educate them

bull Exhibiting the banners in all the bus stations depotsoffices about the

ldquoRoad Safetyrdquo

bull Organizing the free eye test camps for the drivers who are 40 years and

above in association with the Chief Medical Officer of the Corporation

bull The Divisional Controllers will visit the depots of their jurisdiction and will

organize the discussions on the importance of safe driving and avoiding

accidents

bull Deputing the drivers compulsorily from all the depots to ldquoTraffic

Management Centrerdquo of Traffic Police department at Ashok Nagar for the

training on following the traffic rules

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

The ldquoRoad Safety Fortnightldquo being observed during the first fortnight of every year at

BMTC

bull The importance of the Road Safety and the Traffic discipline safe driving to avoid accidents etc is explained to the drivers and driver-cum-conductors at depot and bus station

bull Emphasis on the importance of safe driving to keep the safety of the passengers by duly following the traffic rules and to safe guard the interest of the other road users

bull The Police officersTransport dept officers are invited to the depots to interact with the crew and the supervisory staff and educate them

bull Exhibiting the banners in all the bus stations depotsoffices about the

ldquoRoad Safetyrdquo

bull Organizing the free eye test camps for the drivers who are 40 years and

above in association with the Chief Medical Officer of the Corporation

bull The Divisional Controllers will visit the depots of their jurisdiction and will

organize the discussions on the importance of safe driving and avoiding

accidents

bull Deputing the drivers compulsorily from all the depots to ldquoTraffic

Management Centrerdquo of Traffic Police department at Ashok Nagar for the

training on following the traffic rules

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

bull Exhibiting the banners in all the bus stations depotsoffices about the

ldquoRoad Safetyrdquo

bull Organizing the free eye test camps for the drivers who are 40 years and

above in association with the Chief Medical Officer of the Corporation

bull The Divisional Controllers will visit the depots of their jurisdiction and will

organize the discussions on the importance of safe driving and avoiding

accidents

bull Deputing the drivers compulsorily from all the depots to ldquoTraffic

Management Centrerdquo of Traffic Police department at Ashok Nagar for the

training on following the traffic rules

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Safety Innovations at BMTC

Chief Ministerrsquos Gold Medal and Silver Medal to accident free drivers annually

1 The drivers with good records of accident free service are chosen for the Gold and Silver medal award

The criteria for the selection for Gold medal is as under ndash Drivers rendering accident free service for a period of 7 years in the city

driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 7 years The criteria for the selection for silver medal is as under

ndash Drivers render accident free service for a period of 3 years in city driving ndash The minimum attendance of 200 days in a year averaging to 240 days per

year during the eligibility period of 3 years 2 The Gold medal awardees will be paid a one time cash award of Rs 5000-

with a medal 3 The Silver medal awardees will be paid a one time cash award of Rs2000-

with a medal 4 In addition the awardees will be paid a monthly allowance as incentive of

Rs 100- for Gold medal and Rs 50- for Silver medal

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Winners of Chief Ministers Gold Medals Our Invaluable Asset

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Safe Driving Mantra

1 Vehicle Condition

2 Personal Condition

3 RoadEnvironment Condition

4 Safe Distance

5 No Fatigue

6 Imparting training to driversconductors to handle the situation during accident by providing a dedicated control room telephone Nos - 080-229524222522

Mobile No 7760991399 7760991032

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

The commuter safety concern of BMTC

1 Boarding and alighting of buses only when they are stationary by providing pneumatic doors which will be operated by driver

2 Boarding and alighting of buses at designated bus stops only

Initiatives of BMTC for quality and safe service to commuters and traffic sanity on Bangalore Roads

1 Stringent and transparent driverrsquos recruitment procedure to get the best

talent 2 Rigorous pre-induction training for further honing of driving skills of the

recruits 3 On line pre-deployment training to boost confidence levels of the recruits 4 Monitoring of new recruits driving habitsperformance and regular

counseling 5 Special focus refresher courses to accident prone drivers 6 Disciplinary action against erratic rash accident prone and non reforming

drivers even termination from services if situation demands

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

SARATHI ROAD PATROL SQUADS BMTC has introduced Road Patrols Squads branded as lsquoSARATHIrsquo with the following task

1 Patrolling to make Drivers adhere to the traffic rules and also BMTC rules

2 The squad is vested with the responsibility of detection of acts of traffic indiscipline by drivers

3 Each Sarathi Squad is vested with responsibility to monitor the designated sector from the early hours of day till late night on all the days of the week

4 The Sarathi squad is instrumental in public grievance redressal

5 Each designated Sarathi vehicle is given with a designated telephone number and the same has been exhibited for the public information in major bus station press release hoardings etc

6 The public complaints on non-closure of pneumatic doors improper parking in bus stops avoidable overtaking and rash driving can be made to Sarathi to take immediate action in curbing them

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Safety Regulation Programmes

Introduction of SARATHI patrolling Vehicle

bull To help the commuters in exigency situations like hellip

bull Accidents

bull Traffic snags

bull These vehicles are provided with all facilities like Mobile amp wireless system Public address system and first aid equipments etc

bull 11 Patrolling Vehicles introduced tohellip

bull Monitor bus operations on route

bull Ensure proper stoppage of buses at bus stops

bull Ensure proper occupation of reserved seats for ladies senior Citizen and physically challenged commuters

32

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

JOINT OPERATION BY BMTC WITH THE TRAFFIC POLICE OF BANGALORE CITY

bull To Monitor Traffic congestion at junction points and major circles

bull To Curb rash and negligent driving bull To Curb Drunken Driving bull To Ensure reserved seats for Ladies amp Physically

handicapped persons Senior Citizens bull To Look into the Public Complaints on Staff like

DriversConductors

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

RECRUITMENT OF DRIVERS THROUGH AUTOMATED DRIVERrsquoS TESTING TRACK

1 The recruitment of drivers are done through advanced and automated driving test tracks

2 The driving test for driving is done on ldquoSrdquo tracks Zig-Zag tracks gradient tracks reverse parking and traffic signs which helps in selecting the best drivers

3 The Tracks are equipped with poles which are connected to the centrally located monitor which automatically identifies the mistakes of the drivers during the test

4 The performance of driver is captured by server and marks sheet is generated automatically based on the driving skills they exhibit during the test

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Startend line Insidelsquo 8 rsquo 24 poles amp

outside 44 poles

Starting

line

Ending line

Total 40 poles 20 poles each on both

Sides

Bus

Total 16 poles 8 poles each on both sides

of the parking area Identifying backward movement

Automation of Driving Test

Traffic Signals

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

TRAINING FOR SAFE DRIVING TO DRIVERS AND DRIVER CUM

CONDUCTORS

BMTC has set up a Driverrsquos Training Centre at Vaddarahalli with a cost of

Rs 13 Crore in an area of 22 acres land The training centre is established

to provide state of art training to the drivers and other staff of BMTC The

facilities available in the Driverrsquos Training Centre are

The Vast Administrative Block of 586 Sq Meter

The Training Center Class Room Built in a area of 796 Sq Meter

The Refreshment Room

Rest Room for the Participants

High Mast at an height of 16 Mtrs

Four Track Driving Testing Track with ldquo8rdquo Track bdquoS‟ Track Hair pin

Curve track bdquo3rdquo point turning track bdquo5‟ point turning tracks

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

The training of the Drivers and Driver cum Conductors is focused on

improving the driving skillhabits safe driving as well as to achieve the

better fuel efficiency The curriculum of the training are

The training is of three days duration

The training will comprise the exhibiting of documentary films on good

driving habits causes of the accidents traffic rules

The Practical training will be imparted by an instructor who is specially

trained on the good driving and the bad driving habits are corrected on

the spot

The last session of the training will be devoted to evaluate each driver

on the lessons learnt during the training session

After the training the follow-up action will be taken at depot level by the

Driver instructor

The training will be conducted in batches for about 100-120 drivers in a

week

During the course of training session the drivers are taken to the

Traffic Management Centre to educate them on the traffic rules and the

videos on signal jumping vehicle tracking system is shown

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

DE-ADDICTION CAMP FOR THE BMTC EMPLOYEES

WITH HABIT OF ALCOHOLISM

bull The employees with habit of alcohol consumption will be

identified at the depots

bull The information on such employees will be obtained by the

Labour Dept and the de-addiction camps will be organized

bull The identified employee will be sent to the Hospital of

KSRTC Jayanagar Bangalore in a cell called ldquoChethana

Kendrardquo and will be treated there as in-patient for the period

of 40 days

bull After the treatment and de-addiction the employee will be

given counseling before deploying for duty

bull A Programme called WAPPA ndash Workplace Alcohol Prevention

Programme of Alcoholics An amity is being organized to the

employees to prevent the consumption of Alcohol

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

BMTC INITIAVITVES TO PROVIDE REST ROOMS TO

CREW

bullThe Crew Rest Room has been built for the drivers and conductors at depots

to ease the fatigue of driving

bullThe Crew Rest Room have been provided with beds Television Hygienic

toilets

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Crew Rest Room with Beds Entertainment facility in Crew Rest Room

Locker facilities in Crew Rest Room Hygienic Toilet Facilities in Rest Rooms

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Best Bus Maintenance practices of vehicles in

BMTC

1 BMTC has the policy of replacing the old buses which have

covered 800 lakh km or 10 years which ever is earlier

2 The buses are fitted with automatic pneumatic doors which is

operated by the driver

3 The pneumatic doors fitted in the buses will be helpful to the

passengers to board and alight the buses only in the designated

bus stops since the doors can only be operated by the driver

4 The pneumatic doors will not allow the passengers to travel on

footboard thereby reducing the risk of falling from the running

bus

5 The fitness certificate of the vehicles are obtained compulsorily

every year after re-conditioning of the vehicles as per the norms

prescribed

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

DOCUMENTARY

bullThe CDrsquos on the Safe Driving are prepared and are exhibited in the

Depots for the benefit of the Crew to adopt the safe driving habits by

them

Documentary on the role of passengers to help BMTC to help serve

better

Documentary on the role of Mechanics

bull The Documentaries are Prepared in

Kannada English and Hindi-

The CDrsquos are also circulated among

the crew and mehanics to view them

regularly

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

THOUGHTS

1 Options for providing the Safety Air Bags in buses

2 Benchmarks for many other interventions are required by the

authorities to improve the quality of urban transport

bull Pedestrian facilities need improvements in terms of footpaths

intersections and street lighting

bull NMT facilities are lacking and need major improvements

bull ITS facilities are inadequate in terms of ticketing system

signalsynchronization GPS GPRS etc

bull Significant delays and queuing of vehicles are common on

major corridors

bull Parking facilities are inadequate immediate actions needed

towards parking management

bull The city roads are unsafe ndash considerable improvements

needed in road design

bull There exists a faint coherence between land use and transport

planning efforts

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

BMTC HAS WON AWARDS AT NATIONAL AND INTERNATIONAL LEVELS

International UITP-ITF award for outstanding innovations in Public Transport for the

year 2009-10

Safety Convention Award 2010 by Institute of Engineers (India) for innovative safety

measures

Transport Minister Trophy for the State Road Transport Undertakings with Lowest Accident Rate

for the year 2007- 08(Winner-Urban category)

Urban Mobility Award 2010-Award for Excellence by Ministry of Urban Development on

5-12-2010

Best Practices Award 2010 by City Managersrsquo Association Karnataka (C-MAK) for

Commuter Beneficial Schemes and Pass System on 1-2-2011

Namma Bengaluru Award 2010 for Outstanding contribution to Bangalore city on 9-2-

2011

UITP- Asia Pacific First Regional Service improvement Award-2011 in the field of Public Transport

in Bangalore Metropolitan area

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Lions Club Award for Safety Driving

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Safety convention award-2010 by Institute of Engineers for Innovative Safety

Measures

Rewards for Safety

Rewards for Safety