Information Technology Foundations

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    Introduction to MIS

    Information Technology

    Foundations

    Prof. Rushen Chahal

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    Outline Are your computers and software out of date?

    What are the basic objects that computers process? How docomputers handle music and video?

    What are the main components of a computer?

    Why is the operating system so important?

    How does the Internet change the role of computers?

    What are the main software applications used in business?

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    Changing Technology

    SelectionsDesktop: $400-2,000

    Laptop:$600-2,000

    PDA:$500

    Tablet:$1,000-2,000

    Workstation: $2,000-7,000

    Cray: $10,000,000+

    Enterprise Server:

    $10,000-$1,000,000

    Cell phone:$200-700

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    Trends

    Hardware

    Size (capacity)

    Speed (performance) Reliability

    Data Types

    Software and Operating System Trends

    Original: User/Programmer

    Early: Sequential Questions

    Easier: Menus

    Current: User/Event Driven

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    Technology Trends

    Cost of workers increasing

    Cost of technology decreasing

    Capabilities increasing Processing speed

    Storage capacity

    Types of data text image

    sound

    video

    Quality and reliability

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    Brief History of Computing

    Forerunners

    1642 Pascal's mechanical adding machine

    1694 Leibnitz' calculator

    1750 Industrial Revolution in England

    1834 Babbage's analytical engine

    1880 Hollerith's punched-card system

    1940

    1942 Atanasoff Berry Computer

    1946 ENIAC electronic digital computer

    1949 EDSAC stored program computer

    1950 1951 UNIVAC I: U.S. Bureau of Census

    1954 IBM 650: popular 1st generation

    1960

    1965 IBM System/360: 3rd generation

    1965 DEC PDP-8: 1st minicomputer

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    Computing History

    1970

    1970 IBM System/370 announced

    1975 MITS Altair 8800: micro kit

    1976 Cray I shipped supercomputer

    1978 TRS-80/I, Apple II introduced

    1980

    1982 IBM Personal Computer

    1984 Apple Macintosh

    1988 32 bit microprocessors (I486 & M 68040)

    1989 RISC processors, LANs

    1990 Rapidly declining cost of small computers

    Software integration

    The Internet

    2000

    Ubiquitous computing

    Speech recognition

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    Numbers

    Images

    Sound

    Video

    Input Process Output

    12 + 8 = 20000001100000001000---------------000010100 20

    001000000000000000001000000000000010010110000011000011011011111111111100111111111111111110111111111111111100011111

    000001000 000001001 000010100

    pitch orvolume o

    Timep

    0010101011111010101010010101010101111010001100101011011

    Data Types

    8 9 0 5

    0010101011111010101010010101010101111010001100101011011

    0010101011111010101010010101010101111010001100101011011

    0010101011111010101010010101010101111010001100101011011

    0010101011111010101010010101010101111010001100101011011

    Text This is a test 84 104 73 115 This is a test

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    Application Objects

    Primary Objects

    Text

    Numbers

    Pictures

    Sound Video

    Primary Functions

    Cut

    Copy

    Paste

    Edit Save and Retrieve

    Align

    Object Attributes Functions

    All Cut, copy, paste, edit, save,

    retrieve, align.

    Numbers Precision, scale. Total, calculate, compare.

    Text Typeface, size, bold, italic, etc. Search, format, spell-check.

    Image Resolution, number of colors

    bit-map or vector.

    Color and light changes

    rescale, rotate, blend, etc.

    Sound Sample rate, frequency & amplitude,

    MIDI or sample.

    Record, playback, frequency and

    amplitude shifts.

    Video Inherit image and sound attributes

    and functions, frames per second.

    Record, playback

    compress and decompress.

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    5.5630.354

    + 6.86412.781

    5.560.35

    + 6.8612.77

    Precision ROUND Format

    function function

    Is the displayprecision the same asthe computationprecision?

    Internal data formats decimal places

    Integer -32,768 to 32767 0

    Float +/- 3.4 x 10 38 7

    Double +/- 1.797 x 10 308 15

    Application Objects: Numbers

    Numbers

    Attributes Display format

    Precision

    Value limits

    Functions Computations

    Aggregation Sorting

    Comparisons

    5.560.35

    + 6.8612.78

    Yes No

    Spreadsheet:=Round(5.563,2)

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    Alphabets

    Early U.S. and England ASCII and EBCDIC

    127 characters => 7 bits/1 byte

    1980s Latin-basedcharacters: tilde,accent, umlaut,

    , ,

    Code pages and extendedcharacter sets

    255 characters => 8 bits/1 byte

    1990s+ Asian ideograms,plus any language

    Unicode

    All modern languages and mostdead languages

    1 character => 2 (or 3) bytes

    How many letters are there in the alphabet?This is a trick question. You need to ask: Which alphabet?

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    Application Objects: Text Text

    Attributes Typeface

    Point size

    Color

    Bold, italic

    Underline . . .

    Functions

    Spelling

    Grammar

    Searching

    Sorting

    Arial 20

    Times 22

    New Century Schoolbook 16

    Typeface Classification

    Sans serif

    Serif

    Ornamental BRAGGADOCIO 18

    Brush Script 20

    Garamond 24

    Courier 18 (monospace)

    A72 points,1 inch

    leading

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    Resolution

    32

    24

    16

    12

    32/24 = (8/8)*(4/3) 16/12 = (4/4)*(4/3)

    Total pixels: 24*32=768 Total pixels: 16*12=192

    768 = 4*192

    If the rectangles are measured in inches: 4 x 3the resolution is 8 ppi and 4 ppi

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    Resolution and Color100 dots per inch6 inches

    4 inches

    6*100 = 600 dots per line

    4*100 = 400 dots per column

    400*600 = 240,000 pixels

    How many colors per pixel?How many colors can the human eye distinguish?16,000,000: 2^24 = 16,777,216

    24 bits = 3 bytes: Red + Green + Blue (RGB)3 bytes per pixel => 3*240,000 raw data bytes = 720,000Double resolution to 200 dpi => 4*720,000 = 2,880,000

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    ColorsRGB: Red Green Blue, 1 byte each (0-255 values)

    Visualize as lights:255, 0, 0 is all red0, 128, 0 is half green255, 255, 0 is yellow0, 0, 0 = black

    CMYK: Cyan Magenta Yellow KeyUsed for printing (Key is black)Expressed as a percentage of pure color.0, 0, 0, 0 = no color (white page)

    HSL: Hue, Saturation, LuminosityUsed in video/television.x, 0, 0 = black

    Hue

    Saturation

    Luminosity

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    Common Resolution NumbersVideo Pixels

    VGA 640 x 480

    XGA 1024 x 768

    SXGA 1280 x 1024

    UXGA 1600 x 1200

    WSXGA 1680 x 1050

    HDTV 1920 x 1080

    Print Size Pixels Per Inch

    3 x 4 768

    4 x 6 512

    8 x 10 307

    Method Pixels Per Inch

    Fax 100-200

    Ink jet 300-700

    Laser 600-1200

    Typeset 2400

    Video Displays

    Digital Camera: 7 megapixels3072 x 2304

    Printers

    Computer displays are based on a 4/3

    aspect ratio from the older TV standard.

    HDTV uses a 16/9 aspect ratio.

    Actual resolution depends on the

    physical size of the screen.

    Look at what happens to resolution with

    the camera prints as the size increases.

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    Sample Vector Image

    Stored internally as mathematical objects:LinesPointsRectanglesCircles

    WMF: Windows Meta File12,430 bytes

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    Bitmap Images: Adobe

    Photoshop

    Emboss(1) Set a light source.

    (2) Twirl.Hundreds of tools and options.You can add and delete items from photographs.Professional editing is hard to detect.You need a really good monitor to edit photos.

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    Audio: Cakewalk MIDI

    MIDI editorsprovidecomplex editingtools for music.

    You can assigninstruments,

    set musicalfeatures, evenedit individualnotes.

    Entire piece (1:39): 17,441 bytes

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    Audio capture: Cakewalk

    When you captureaudio, you can edit it.

    Detailed options existto match conventionalaudio studio facilities.

    Or you can editindividual samples.

    CD quality audio (44.1 KHz, stereo): 150 KB/sec or 9 MB/min(6 MB/min compressed)

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    Audio Samples

    time

    time

    frequency (pitch)

    amplitude (volume)

    440.01

    37.15

    How many measurements per second?

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    Video: Adobe Premiere

    Video captureor animation

    Transition

    Video overlay

    Superimpose text

    Audio (2 channels)with volume fade.

    Superimpose text

    NTSC Video, full screen, 30 fps: 3 MB/sec (compressed)

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    Application Objects

    Pictures & Video

    Attributes

    Size & resolution

    Colors

    Functions Display/Play

    Edit

    Sound

    Attributes

    Amplitude/volume

    Frequency/pitch

    MIDI v samples Functions

    Record

    Play

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    Size ComplicationsObject Raw Compressed LossyText and numbers 5 KB/page 2.3 KB/page N/A

    Image (300 dpi, 24-bit color, 4x 6 in.) 1958 x 1128

    6.32 MB 2.4 MB 78 245 KB

    Sound (44.1 KHz stereo) 352 KB/sec 170 KB/sec 0.01 KB/sec

    Video (DV 720 x 480 at 29.97fps, stereo)

    25 MB/sec 3.7 MB/sec 1 MB/sec

    Compression:Text uses a ZIP folder.

    Image is JPEG at high quality (12), low (0) medium (6)Sound is WAV at 44.1 kbps and WMA at 64 kbpsVideo is DV AVI and Microsoft WMV at 6383 kbps

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    Data Compression

    Storing every single pixel requires a huge amount of space.Compression looks for patterns. For example, instead of storing1000 black dots in a row, it is much shorter to store a note that

    says 1000 black dots come next.

    The JPEG standard supports lossy compression, whichmatches patterns if they are closesaving more space, butreducing quality.

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    Virtual Reality

    Hardware

    Output 3-D video

    Goggles 3-D sound

    Input VR Glove

    Pressure suits

    Software

    Limited resolution/speed

    Limited business applications

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    Workers at LISITT (Laboratorio Integrado de Sistemas Inteligentes y Tecnologiasde la informacion en Trafico) have developed a virtual reality driving simulator(SIRCA) to evaluate driver learning and road safety.

    Virtual Reality Photo

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    Input Process Output

    Secondarystorage

    Video monitor

    Printer Plotter Process control Voice output Music synthesizers Other computers

    Magnetic Disk

    Floppy Disk Optical Disk Tape Drive USB Drive

    Processor

    RAM Device controllers

    Keyboard

    Mouse Optical scanner Voice input Bar code Touch screen Light pen MICR

    Magnetic strips Card reader Other computers

    Computer Components

    seconds - milliseconds

    nanoseconds seconds - milliseconds

    milliseconds

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    Basic ComputerBoard

    Power

    supply

    Processorunder thefan and

    heat sink

    Keyboard, video,and other connectors

    Disk drives

    RAM

    Expansionslots

    Motherboard

    IDE

    SATA

    GraphicsOnboard and

    external

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    Intel Processor Speeds by Year

    Intel Processor Performance

    0.00

    50.00

    100.00

    150.00

    200.00

    250.00

    300.00

    350.00

    400.00

    1989

    1990

    1991

    1992

    1993

    1994

    1995

    1996

    1997

    1998

    1999

    2000

    2001

    2002

    2003

    2004

    2005

    2006

    2007

    Multi-coreSysMark 2004

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    RAM Costs

    0.01

    0.1

    1

    10

    1990 1995 2000 2005 2006 2007$/MB

    Cost of RAM

    2007: $59 for 1024 MB/800 MHz $0.057/MB

    Conclusion: RAM is free.

    www.memory-man.comNote log scale

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    Parallel Processing

    11 24 32 15

    + 27 33 57 84

    = ___________________

    Are 4 parallel processors four times faster

    than 1? Crucial assumptions:

    There are multiple processors.

    Task can be split into as many parts as there

    23 xx+54 +92xx yyy

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    Cache

    Memory

    Processor

    Disk Drive

    File

    Processor is faster than disk drive.

    Reads ahead and stores several piecesof the file into cache memory.

    Pulls data from cache as needed.

    Cache is used as a buffer between twodevices of different speeds. Disk->RAM, RAM->Processor

    Fast

    Slow

    Needed

    Might need

    Read ahead

    Cache MemoryCache on

    Processor

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    There have been increasing complaints about injuries caused byrepetitive typing tasks. Several manufacturers have experimented withnew keyboard designs (like this one from Microsoft) that are claimed torelieve physical stress.

    Input: Keyboards

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    Input: Multi-touch

    http://www.youtube.com/watch?v=QKh1Rv0PlOQ

    Jeff Han Presentation February 2006 time: 9:31

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    Input: Scanners

    Scanners

    Format Hand-held

    Page Flatbed

    Optical Character Recognition Text and Graphics

    Columns

    Proportional v Fixed Fonts

    Training v Preprogrammed

    Gray scale and colors

    TextInBitmapPixels

    OCR readspixels and convertsto letters and words.But mistakes arise.

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    Speak incomplete

    sentences

    Speak incompletesentences.

    Input: Voice Voice

    Microsoft Officeincludes a decentvoice input system.

    It must be trained sothat it adapts to yourspeech patterns.

    It is not perfect, but

    is relatively fast. It works best if you

    speak in fullsentencesenablin the s stem

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    Output: Printers

    Quality (resolution: dots per inch)

    Ink Jet 300 - 720 dpi

    Laser 600 - 1200 dpi

    Typeset/offset press 2400 dpi

    Speed (pages per minute) Cost Printer Initial Cost

    (dollars)Cost Per Page

    (cents)Quality

    (dots/inch)Speed

    (pages/min.)

    Laser: B&W 300 50,000 0.6 3 600 1200 4 8 17 100+

    Laser: Color 500+ 5 75 600 1200 0.5 8

    Ink jet: Color 100 - 500 10 - 150 300 720 0.1 - 4

    Check Kodaks strategy (2007) for lower-cost ink.

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    Secondary Storage Evaluation of Secondary Storage Capacity Speed Cost

    Magnetic Hard Drive 80 G B 1,000 GB [typical PC: 250] 8 - 20 ms access [typical PC: 10] 4200 rpm (old laptop), 5400 rpm, 7200 rpm, 10,000 rpm, 15,000 rpm $0.25 - $1.00 / GB [some large drives are much higher]

    Optical Disk 700 M B 30 - 200 ms DVD: 4.77 - 9 GB Blu-Ray: 25-50 GB

    USB 2.0 Flash Drive 16 M B-1 GB Read: 8 MB/s Write: 1 - 5 MB/s $10-30/GB (2004 $350/GB, 2007 $10/GB)

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    Secondary Storage

    Conclusion: Storage is free

    Drive Capacity

    (gigabytes)Speed

    (Write MB/s)Initial Cost

    (dollars)Cost/GB

    (dollars)

    Magnetic hard 80 1,000 30 50 65 500+ 0.28

    USB drive 0.5 - 8 4 8 40 200 10

    Tape 250 2,000 2 20 300 5,000+ 0.50 1.00

    CD-ROM 0.70 2 5 50 0.42

    DVD 4.77 (8.5 DL) 2 5 50 100 0.11

    Blu-Ray 25 (50 DL) 2 5 700 0.72

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    What is a Server?

    Reliability

    Easy backup Easy maintenance

    Multi-user

    Scalability

    Product family consistency (Sun)

    Server Farm (Microsoft)

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    What is a Client/Browser?

    Display device/standards

    User interface

    Data collection

    New: Wireless

    Cell phones (3G)

    PDAs

    Tablets

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    Bal ance Sheet f or 1993

    Cash 33, 562 Account s Payabl eRecei vabl es 87, 341 Not es Payabl eI nvent or i es 15, 983 Accr ual sTot al Cur r ent Asset s 136, 886 Tot al Cur r ent Li abi

    BondsCommon St oc k

    Net Fi xed Asset s 45, 673 Ret ai ned Ear ni ngsTot al Asset s 182, 559 Li abi l i t i es + Equi

    Error reading file

    Invalid format.

    Compatibility

    Hardware standards?

    Operating systems

    Unix Windows-NT

    Software & Data

    Binary incompatibility

    File compatibility & conversion Leading software

    Limited standards (e.g., ASCII)

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    Software Categories

    Operating System

    Utilities

    Programming Languages and Tools

    Application General purpose examples

    Word processing

    Spreadsheets

    Graphics

    Single purpose examples Accounting

    Tax preparation

    Games

    CAD-CAM

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    Operating Systems

    Operating system tasks. Identify user (security).

    User interface.

    Load applications.

    Coordinate devices.

    Device drivers for independence.

    Input. Process.

    Output.

    Secondary storage.

    Operating System

    Devicedriver Device

    driverDevicedriver

    Device

    driver

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    Operating Systems: User

    InterfaceTask

    Graphical user interface

    Windows, Macintosh

    Command-line

    DOS, UNIX, IBM CMS

    Start application Click on icon Type the name (memorize)

    Copy a file Drag icon while holding CTRL

    key

    copy file new

    List files Graphical explorer dir *.*

    Edit file Mouse, keyboard, menus keyboard commands (memorize)

    Images, audio, etc. Embedded in system not available

    Standards Vendors voluntarily implementstandard actions.

    Every program is different.

    Strengths Easier to learn.

    Multimedia.

    Faster for some tasks.

    Less overhead (cheaper system).

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    Multitasking & Components

    Components operate at different speeds

    Processor nanoseconds

    Input seconds or milliseconds

    Output seconds or milliseconds

    Secondary Storage milliseconds

    Time comparison

    1 ns / 1 sec == 31.7 years

    1 micro / 1 sec == 11.6 days

    1 ms / 1 sec == 16:40 min:sec

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    Single Tasking

    Task 1 Task 2 Task 3

    Multitasking

    Multitasking

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    Early Computer Languages

    1st generation: Machine

    1110 1101 get data at 1101

    1001 1111 add value at 1111

    1101 0111 put result in 0111

    2nd generation: Assembly

    MOV AX,[011E] get value at 011E

    ADD AX,[0100] add value at 0100

    MOV [0FEB],AX put result in 0FEB

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    Computer Languages

    3rd generation: Procedural

    Four popular variations FORTRAN

    Basic COBOL

    C total = net + taxes;

    4th generation: Database

    SQL: select net+taxes from sales; 5th generation: Not Exist Yet

    Artificial Intelligence

    Natural Language

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    Application Software

    Research: Databases

    Analysis: Calculations (spreadsheets and

    more) Communication: Writing (word processorsand more)

    Communication: Presentation andGraphics

    Communication: Voice and Mail (e-mailand more)

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    Paperless Office?

    Paper Production

    0

    50

    100

    150

    200

    250

    300

    350

    400

    1961

    1962

    1963

    1964

    1965

    1966

    1967

    1968

    1969

    1970

    1971

    1972

    1973

    1974

    1975

    1976

    1977

    1978

    1979

    1980

    1981

    1982

    1983

    1984

    1985

    1986

    1987

    1988

    1989

    1990

    1991

    1992

    1993

    1994

    1995

    1996

    1997

    1998

    1999

    2000

    2001

    2002

    2003

    2004

    Million

    metrictons

    World

    USA

    Canada

    Paper and PaperboardNote leveling off in the U.S. and Canada.

    Source: http://earthtrends.wri.org/text/forests-grasslands-drylands/variable-570.htmlMatches UN FAO data

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    Open Software Issues

    Operating Systems: Linux (and others)

    Applications: Sun StarOffice (and others)

    Development: GNU

    A bunch of open questions: Total cost?

    Service and support? Training?

    Upgrades?

    Security?

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    Technology Toolbox: Voice

    Input Install and setup Get a decent headset microphone.

    Set aside time to train the system in a quietenvironment.

    Within Word (or use the Control Panel): Tools/Speech.

    Follow the installation instructions.

    Train it by reading several stories.

    Using the system

    Dictate in complete sentences.

    Use the keyboard and mouse to edit.

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    Technology Toolbox: Voice

    Input Commands

    Command Character/Result

    period or dotcommanew linenew paragraphopen parenclose paren

    force num, pause, digitsspell it or spelling modemicrophonecorrect thatscratch thatgo to top

    move upbackspaceselect word

    .,EnterEnter twice()

    numbers (for several numbers in a row)spell out a wordturn microphone on or offchange or delete the last phrase entereddelete the last phrase enteredmove to top of the document (or bottom)

    move up one line (also down, left, right)delete one character to the leftselect a word (several options/phrases)

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    Quick Quiz: Voice Input

    Use the help system to find the commands for thefollowing:

    1. !, ?, #, $

    2. Make a word boldface or italic.

    3. Print the current page.

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    Technology Toolbox: Effective

    Charts

    Chart Type Purpose Common Mistakes

    Bar or Column Show category values Too many seriesUnreadable colors

    Not zero-based

    Pie Compare categorypercentages

    Too manyobservations/slices

    Unreadable features/3-D

    Poorly labeled

    Line Show trends over time Too many series

    Poor or missing legend

    Not zero-basedScatter Show relationship

    between two variablesPoor choice of variables

    Not zero-based

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    Technology Toolbox: Effective

    Charts ExampleRolling Thunder Bicycle Sales

    $0

    $100,000

    $200,000

    $300,000

    $400,000

    $500,000

    $600,000

    $700,000

    $800,000

    $900,000

    M ountain

    M ountain full

    Race

    Road

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    Quick Quiz: Effective Charts

    Create the following charts:1. Use the export data form in Rolling Thunder bicycles

    to generate sales by state. Create a column chartand a pie chart for this data. Briefly explain why one

    chart is better than the other one.2. Using Bureau of Labor Statistics data, plot the

    unemployment rate and the hourly wage rate overthree years.

    http://data.bls.gov/cgi-bin/surveymost?lnhttp://data.bls.gov/cgi-bin/surveymost?ec

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    Cases:

    ComputerIndustry

    Annual Revenue

    0

    10

    20

    30

    40

    50

    6070

    80

    90

    100

    1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006

    Billion$

    HP

    IBM-HW

    Dell

    Sun

    Gatew ay

    Net Income / Revenue

    -0.35

    -0.3

    -0.25

    -0.2

    -0.15

    -0.1

    -0.05

    0

    0.05

    0.1

    0.15

    1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 HP

    Dell

    Sun

    Gateway